The Davey Tree Expert Company- Columbus & W Columbus

THEY DID A SPECTACULAR JOB, JUST UNBELIEVABLE.

THE REASONS I DIDN'T CHOOSE THEM FOR THE ACTUAL WORK IS, THEY WERE THE HIGHEST PRICED ESTIMATE ($2600), AND THEY WERE GOING TO USE A CRANE, WHICH I WAS CONCERNED WOULD DAMAGE THE LAWN OR THE PATIO. THEY WERE VERY PROMPT AND PROFESSIONAL WHEN THEY CAME OUT FOR THE ESTIMATE (CAME THE NEXT DAY AFTER I CALLED).

PRICE IS PER VISIT, DO GREAT WORK THAT I'M COMPLIMENTED OVER. COULD NOT BE HAPPIER.

I HAVE USED DAVEY TREE AND PRUNING SINCE I MOVED INTO MY HOME 2 YEARS AGO. I FEEL THEY HAVE BEEN PROFESSIONAL AND EFFICIENT WITH ALL THE WORK THEY DO. I ALSO USE THEM FOR MY LAWN CARE NEEDS.

AFTER I CALLED THEM FOR AN ESTIMATE AND THEY AGREED TO THE ESTIMATE, IT TOOK THEM OVER A MONTH TO GET OUT AND ACTUALLY DO THE WORK. I FINALLY CALLED THEM AGAIN AND THE WORK GOT DONE THE NEXT DAY. SO THE ONLY ADVISE I COULD GIVE IS KEEP ON THEM. IF YOU DON'T SEE THE WORK DONE WITH IN A WEEK CALL THEM BACK AND DON'T WAIT A MONTH LIKE I DID.

JAY VOLIO HANDLES OUR ACCOUNT. EVERY TIME HE IS HERE HE LEAVES NOTES IN MAILBOX FOR THINGS WE SHOULD PAY ATTENTION TO AND OTHER HELPFUL INFO.

SCOTT SNIDER, SERVICE REPRESENTATIVE,WAS POLITE AND PROFESSIONAL. HE ARRIVED AT THE AGREED UPON TIME. THE WORK WAS STARTED AND COMPLETED QUICKER THAN I HAD EXPECTED. ONE EVERLOW TAXUS WAS PLANTED IN THE WRONG LOCATION. IT WAS EASY TO RELOCATE TO THE CORRECT LOCATION SO I DID THE WORK MYSELF RATHER THAN HAVE THE COMPANY RETURN. OVERALL,I AM EXTREMELY SATISFIED WITH THE WORK.

THE SERVICE WAS EXCELLENT. AN ESTIMATE WAS PROVIDED QUICKLY AND THE WORK WAS COMPLETED EXACTLY AS I SPECIFIED.

WHEN I CALLED FOR A QUOTE, I WAS VERY CLEAR THAT I HAD RECEIVED PERMISSION FROM THE CITY OF WORTHINGTON TO REMOVE ONE OF THE TREES IN MY LAWN APRON AND WANTED THE OTHER 3 TRIMMED. THE PERSON ON THE PHONE ASKED SPECIFIC QUESTIONS TO MAKE SURE THEY HAD THE CORRECT INFO ON WHICH TREE TO REMOVE. HOWEVER, THE PERSON THAT CAME OUT TO DO THE QUOTE SOMEHOW WALKED RIGHT PAST THE TWO TREES OUT FRONT AND ONLY DID A QUOTE ON TRIMMING THE 2 TREES IN THE BACKYARD. AND, THAT QUOTE WAS MORE EXPENSIVE THAN WHAT ANOTHER COMPANY QUOTED ME TO DO THE WORK REQUESTED. SO, I WENT WITH THE OTHER COMPANY.

THEY SHOWED UP ON TIME AND DID A GOOD JOB.

SCOTT LINDESMITH WAS TIMELY AND HELPFUL AND WORKED OUT THE DETAILS OF THE CONTRACT TO MY SATISFACTION. I CAN'T COMMENT ON THE QUALITY OF THE WORK, AS IT HASN'T STARTED YET. ASK ME IN A MONTH AND I WILL LET YOU KNOW HOW THE TREE REMOVAL AND FIRST FERTILIZER APPLICATION WENT.

THIS JOB TOOK EXCELLENT SKILL. IT WAS ON THE CORNER OF 4 PROPERTIES. THE CREW WERE GENTLEMEN. I CAN'T COMPARE PRICE BECAUSE NO OTHER COMPANIES IN TOWN HAD THE EQUIPMENT TO DO THIS JOB. THE WORK TOOK 2 SOLID DAYS. THEY WERE VERY KIND.

THEY WERE VERY PROFESSIONAL. EXCELLENT JOB OF TREE REMOVAL WITHOUT DAMAGING ANYTHING. THEY ALSO DID A GOOD CLEAN-UP JOB.

I WAS DISAPPOINTED THAT THEY COULD NOT HELP ME, AS A LONG-TIME CUSTOMER.

EXCELLENT OVERALL EXPERIENCE. ESTIMATOR AND WORKMEN WERE PUNCTUAL. WORK DONE NEATLY AND PROFESSIONALLY. NOT THE LOWEST ESTIMATE, BUT I AM VERY SATISFIED WITH THEIR WORK.

THEY ARE PERFECT. THEY ARE VERY RELIABLE, NICE TO DO BUSINESS WITH, THIS WAS A GOOD EXPERIENCE.

WORK WAS DONE THIS SUMMER. FROM THE SUPERVISOR (CONTACT PERSON) TO THE TREE REMOVERS, IT WAS A VERY POSITIVE AND STRESS-FREE EXPERIENCE. THEY CAME WHEN THEY SAID THEY WOULD AND CLEANED UP BEAUTIFULLY. VERY PROFESSIONAL. THE WORKERS ON CRANES EVEN BOTHERED TO TAKE DOWN A ROBIN'S NEST WITH TWO BABY BIRDS AND PLACE IT IN A SMALLER TREE! A FEW WEEKS LATER,THOSE TWO FLEW OFF, SAFE AND WELL! CLASSY GESTURE ON THEIR PART. WOULD HIRE THEM AGAIN.

I AGREED TO A CONTRACT WITH THE COMPANY ON 4 NOVEMBER AND WAS TOLD THE TREE WOULD BE REMOVED IN 1 OR 2 WEEKS. I CALLED ON 22 NOVEMBER AND WAS TOLD THE TREE WOULD BE REMOVED THE MONDAY OR TUESDAY AFTER THANKSGIVING. I CALLED 7 DECEMBER AND WAS TOLD THAT NO WORK WAS SCHEDULED AT MY ADDRESS, BUT THEY WOULD CHECK AND CALL BACK LATER THAT DAY. THEY DIDN'T. I CALLED 8 DECEMBER AND WAS TOLD THE TREE WOULD BE REMOVED ON 13 DECEMBER. I CAME HOME FROM WORK TODAY (11 DECEMBER) AND THE TREE HAD BEEN REMOVED. THEY DID A GOOD JOB REMOVING THE TREE AND CLEANING UP, BUT THEY LEFT MY BACK GATE OFF ITS HINGES.

THE QUALITY OF THEIR WORK WAS GREAT. THEY WERE AS PUNCTUAL AS COULD BE FOR A TREE SERVICE BECAUSE THE WORK WAS DEPENDENT ON THE WEATHER. I DID HAVE TO WAIT A LITTLE WHILE BEFORE I COULD SCHEDULE. WHAT BOTHERED ME ABOUT THE SERVICE IS THAT THEY HAVE YOU MARK ON THEIR ESTIMATE WHAT YOU WANT TO HAVE DONE. I CALLED WELL IN ADVANCED TO MAKE A CHANGE TO THE ESTIMATE, AND I WAS TOLD I WOULD BE CHARGED $75 IF I MADE ANY CHANGES. THE CHANGE I WANTED TO MAKE WAS TO HAVE THE WORK DONE IN 2 PARTS. I WAS GOING TO DO ABOUT $1,000 WORTH OF THE WORK THEN, THE REST IN THE SPRING. THERE IS NOTHING IN THE CONTRACT THAT STATES THIS INFORMATION. I WAS PUT OFF BY THIS, AND WILL NOT HAVE THEM DO ADDITIONAL WORK ($747 WORTH) IN THE FUTURE. THE PERSON WHO MADE THE ESTIMATE AND WHO I TALKED WITH ABOUT THE CHANGE, KEVIN, WAS NOT REAL CUSTOMER SERVICE ORIENTED. HE WAS A LITTLE SHORT WITH ME. HE DID ALLOW ME TO PAY THE $1,400 IN 2 INSTALLMENTS AFTER HE SENSED MY DISSATISFACTION WITH THE COMPANY.

DAVEY'S WAS VERY PROMPT AND PROFESSIONAL IN RETURNING MY PHONE CALLS AND SUBMITTING THEIR BIDS FOR THE WORK WE NEEDED DONE. THEY CAME OUT TO OUR PROPERTY, TO ASSESS THE SCOPE OF RECEIVED WORK, WHEN THEY SAID THEY WOULD AND LEFT THE QUOTES ALONG WITH ADDITIONAL INFORMATION THAT SAME DAY. OF THE 4 BIDS WE RECEIVED FOR THIS WORK, DAVEY'S WAS THE HIGHEST. PRICE WAS A BIG FACTOR IN OUR DECISION DESPITE DAVEY'S GREAT REPUTATION.

IT WAS A SMALL JOB, SO IT TOOK A COUPLE OF WEEKS BEFORE THEY COULD DO IT.

THEY FINISHED THE WORK QUICKLY AND CLEANED UP AFTER THEY WERE DONE. MY INITIAL EXPERIENCE WITH THEM, GETTING AN ESTIMATE, WAS PERFECT. AFTER I MAILED IN THE SERVICE AGREEMENT, THOUGH, I DIDN'T HEAR FROM THEM AGAIN AND WASN'T TOLD WHEN THEY WERE COMING. FORTUNATELY, I WAS HOME WHEN THEY ARRIVED AND WAS ABLE TO LET THEM INTO THE BACKYARD. THEY PEOPLE WHO CAME TO DO THE WORK WERE FRIENDLY AND EFFICIENT, THOUGH.

THEY RESOLVED A CLOVER PROBLEM I COULD NOT ERADICATE WITH A LAWN CARE FERTILIZATION STEP PROCESS. MY GRASS HAS NEVER LOOKED BETTER!

THEY WERE VERY RESPONSIVE, I WILL USE THEM AGAIN. THEY DID A GOOD JOB

ACCORDING TO TENANT, SEVERAL SHINGLES FROM THE ROOF WERE DISPLACED DURING TREE REMOVAL. DAVEY TREE INDICATED THIS DAMAGE WAS PRESENT PRIOR TO TREE REMOVAL, BUT DID NOT SPECIFY THIS ON THE ESTIMATE. THEY REFUSED TO BE RESPONSIBLE FOR THE DAMAGE. I HAD TO PAY AN INDEPENDENT CONTRACTOR $150 TO REPAIR ROOF.