Specialty Gas Services Inc

ROB (THE OWNER OF THE COMPANY) DEFINITELY DESERVES THE A+ RATING FOR HIS SERVICES!

GREAT JOB. PROFESSIONAL, PUNCTUAL. I WISH ALL COMPANIES WERE RUN THIS WAY. WOULD DEFINITELY USE AGAIN.

FANTASTIC SERVICE!!! ROB WAS PROFESSIONAL, PLEASANT, AND EASY TO WORK WITH. CALLED AHEAD TO CONFIRM TIME, WAS RIGHT ON TIME, COMPLETED WORK AS PROMISED. GAVE ESTIMATE OVER THE PHONE AND DID THE WORK FOR THAT PRICE. TOOK HIS SHOES OFF EVERY TIME HE ENTERED HOUSE. GREAT SERVICE.

ERIC THOROUGHLY LOOKED OVER THE FIREPLACE, GOT THE PILOT LIGHT TO WORK AND REMAIN ON. HE THEN TOOK THE TIME TO GIVE ME STEP BY STEP INSTRUCTIONS ON THE OPERATION OF THE FIREPLACE AND THE GAS LOGS. HE ANSWERED ALL MY QUESTIONS ABOUT GAS LOGS. I AM VERY SATISFIED WITH HIS WORK.

ROB AND HIS PARTNER WERE VERY GOOD. THEY CALLED AND INFORMED ME OF THEIR ARRIVAL TIME AND THEY WERE ON TIME. THEY EXPLAINED WHAT THEY WERE DOING DURING THE WHOLE PROCESS, ANSWERED ALL MY QUESTIONS AND THEN SOME. EXPLAINED THE USE OF THE LOGS AND BURNER SYSTEM TO MY SATISFACTION. I ALMOST HAD NO CLEANUP TO DO AFTERWARDS. MY ONLY RECOMMENDATION TO THIS COMPANY WOULD BE THAT THEY WEAR SHOE COVERS ON MESSY DAYS. THAT WAS MY ONLY CLEANUP ISSUES. AND THEY WEREN'T THAT BAD.

AFTER A YEAR, WE HAD THEM COME BACK OUT TO THE HOUSE BECAUSE WE COULD NO LONGER EVEN COOK ON THE GRILL DUE TO THE FOOD SLIDING TOWARD THE BACK OF THE GRILL BECAUSE OF THE EXTREME SLANT. ROB CAME OUT TO THE HOUSE AFTER SEVERAL PHONE CALLS. WHEN HE WAS HERE HE STRESSED HOW BUSY HE WAS, AND THE GRILL WAS FINE. HE SAID HE COULD NOT FIX THE PROBLEM, BUT WOULD 'SERVICE' THE GRILL. THE 'SERVICE' CONSISTED OF WIPING OFF THE GRATE AND VACUUMING THE COALS. FOR THIS HE CHARGED HIS 'STANDARD FEE' OF $100! I ASKED IF HE COULD MOVE THE GRILL APPROX 3 FEET TO THE LEFT OF WHERE IT NOW STANDS, AND HE GAVE ME A PRICE ALONG WITH A 'SERVICE FEE' OF APPROX $100 THAT HE WOULD ADD TO THE WORK. WE, OF COURSE, NEVER CONSIDERED ASKING HIM TO DO THE WORK. THIS COMPANY MAY NOT HAVE MUCH COMPETITION, SO THEY FEEL THEY CAN GET AWAY WITH TAKING THE CUSTOMER 'FOR A RIDE'. WE WILL BE GETTING ESTIMATES FROM OTHER GAS COMPANIES TO MOVE AND FIX THE GRILL.

HE CAME OUT IMMEDIATELY AND FIGURED OUT HOW TO REPAIR OUR LEAKS WITHOUT DESTROYING OUR HOME.

SEEMS A LITTLE DISORGANIZED. WE PURCHASED A NEW FIREPLACE WITH A THERMOSTAT. THEY FORGOT TO ORDER THE THERMOSTAT, SO THEY JUST LOOKED AROUND AND HANDED US ONE IN A BOX THAT HAD NO INSTRUCTIONS AND LOOKED LIKE IT HAD ENOUGH DUST FOR A YEAR.

HIS PRICES ARE COMPETITIVE. ON ONE DAYS NOTICE FOR THIS JOB HE CALLED SEVERAL TIME TO KEEP ME INFORMED OF HIS ARRIVAL. HE EVEN REMOVED HIS SHOES BEFORE ENTERING MY HOUSE, HIS APPEARANCE IS NEAT AND CLEAN AS IS HIS VEHICLE.

I HAD CALLED TWO OTHER PEOPLE TO DO THIS WORK AND NEITHER ONE CALLED. ROB CALLED BACK TWO DAYS LATER AND WAS AT OUR HOUSE THREE DAYS LATER DOING THE WORK. VERY POLITE AND WILLING TO DO THE JOB. I LIKED THE IDEA THAT WHEN YOU CALL HIS OFFICE NUMBER THAT IT STATES HE IS BACKED UP AND IT MAY BE UP TO 48 HOURS BEFORE YOU HEAR BACK.

SHOWED ME HOW TO WORK ON GRILL. RECONNECTED GAS WATER HEATER WITHOUT BEING ASKED.

ROB IS THE PRIMARY REPAIRMAN. HE FOCUSED ON REPAIRING THE GRILL AS OPPOSED TO PURCHASING A NEW ONE AND WHICH HAVE BEEN A GREATER EXPENSE. ROB WAS PROFESSIONAL AND VERY CAREFUL IN DOING HIS JOB. I AM PLANNING TO HIRE HIS SERVICES IN THE FUTURE FOR GAS LOG INSTALLATION.

ROB WAS VERY COURTEOUS, MADE SURE NOT TO DIRTY MY CARPETS.

I HAD CALLED A COUPLE OF OTHER PLACES AND THIS WAS THE ONLY COMPANY THAT WAS WILLING TO COME AND DO THIS SERVICE. VERY NICE COMPANY.

I HAD ORIGINALLY EXPECTED THE COMPANY TO DO A MUCH LARGER, MORE COSTLY JOB. ROB, THE OWNER, TOLD ME I DIDN''T NEED THE MORE COSTLY JOB AND DID A LESS EXPENSIVE FIX. WHILE SEARCHING FOR A COMPANY TO DO THIS WORK, TWO OTHER FIRMS, BESIDES ANGIES LIST, RECOMMENDED SPECIALTY GAS. I WOULD USE THEM AGAIN OR RECOMMEND THEM TO ANYONE. ROB IS VERY PROFESSIONAL AND COURTEOUS.

A PLEASURE TO WORK WITH ROB. HE WAS HELPFUL AND RESPONSIVE. HE DID NOT CHARGE FOR THE INITIAL VISIT AFTER I DETERMINED I NEEDED A NEW GRILL. HE MATCHED THE INSTALLED PRICE OF THE ONLY LOCAL RETAIL OUTLET FOR THE GRILL I WANTED.

HE WAS EXTREMELY PUNCTUAL AND DID A GREAT JOB FOR US. WE WOULD HIGHLY RECOMMEND HIM TO ANYONE.

LOGS SEEM TO BE A GOOD PRODUCT. INSTALLER WAS EXTREMELY HELPFUL, PROMPT AND WELL TRAINED. STORE MANAGER HAD GOOD KNOWLEDGE OF HIS PRODUCTS AND WAS VERY POLITE.

I CALLED THE GAS HOUSE AT LEAST 6 TIMES OVER A 3-WEEK SPAN, EITHER LEAVING A MSG OR TALKING WITH A REP., AND NEVER RECEIVED THE PROMISED CALL BACK SIMPLY TO SET UP AN APPT. EVEN AFTER I EXPLAINED HOW MANY TIMES I HAD CALLED, I WAITED SEVERAL DAYS--STILL NO CALL. I WAS ALWAYS VERY FORGIVING, CONTINUALLY TRIED AGAIN TO SET SOMETHING UP, BUT RECEIVED NO SERVICE NOR AN APOLOGY FOR THE WHOLE RIDICULOUS SCENARIO.

THEY COULDNT DO THE WORK WHEN FIRST CALLED DUE TO THE GROUND BEING FROZEN. THEY CALLED BACK AS PROMISED WHEN IT WARMED UP. THEY ALSO PAINTED THE AMP POST TO LOOK LIKE NEW.

THEY WERE VERY GOOD- MEMBER WILL USE AGAIN.

DID NOT CHARGE FOR ANY SERVICE CALL , WHICH WAS TO GET THE OLD GRILL FIXED- SINCE IT WAS IRREPARABLE. SAID WOULD BE CHEAPER TO BUY NEW AND HAVE IT INSTALLED, CAME OUT A THIRD TIME TO ANSWER SOME ADDITIONAL QUESTIONS I HAD. VERY COURTEOUS AND KNOWLEDGEABLE.

THEY WERE VERY PROMPT AND EFFOCENT. MOST HELPFUL I HIGHLY RECOMMNED THIS COMPANY TO ANY WITH A LEAK.

VERY EXCELLENT, PRICES LOWER THAN OTHERS. THEY FORGOT A PIECE OF THE GRILL AND THEY CAME BACK TO PUT IT ON.

THEY WERE VERY FRIENDLY AND THEY DID THE WORK VERY EFFICIENTLY. I WOULD USE THEM AGAIN.