Soots Me Chimney Co

I HAVE BEEN USING STEVE'S COMPANY FOR MANY YEARS. HE IS EXCELLENT. HE IS VERY FAIR. WILL TELL YOU WHAT WORK NEEDS TO BE DONE AND IF YOU CAN WAIT OR NOT. I REALLY TRUST HIS JUDGMENT. I WOULD RECOMMEND HIM HIGHLY.

STEVE WAS HONEST AND RELIABLE. HE WAS A LUCKY CHOICE FOR ME. I WOULD HIGHLY RECOMMEND HIM.

I NEVER RECEIVED A CALL BACK, HOWEVER I ONLY CALLED ONCE. THERE IS A POSSIBILITY THAT THE MESSAGE WAS NOT RECEIVED.

APPRECIATED OUR DISCUSSION OF VARIOUS OPTIONS ON REPAIR OF CHIMNEY AND OTHER FIREPLACE ISSUES. STEVE APPEARED TO ENJOY HIS WORK AND CONVINCED ME HE DID A GOOD JOB.

THIS IS A ONE-MAN OPERATION, AND HE WAS FANTASTIC! SUCH A NICE GUY TO DEAL WITH, VERY THOROUGH, AND WORKED STRAIGHT THROUGH FOR ABOUT 4 HOURS WITHOUT A BREAK. THE WORK ENDED UP BEING MORE INVOLVED THAN HE'D EXPECTED, BUT HE STUCK WITH HIS INITIAL ESTIMATE, DESPITE ALL THE EXTRA TIME HE PUT IN. HE WAS ALSO MINDFUL ABOUT HAVING US MOVE OUR CARS SO THEY WOULDN'T BE DAMAGED BY CEMENT DEBRIS. HE COMPLETELY CLEANED UP AFTER HE WAS DONE WITH THE WORK, TOO.

STEVE WAS VERY PROMPT, VERY REASONABLY PRICED, VERY COURTEOUS AND FRIENDLY. HE REASSURED ME HE HAD INSURANCE AS HE WAS CLIMBING UP ON HIS LADDER TO THE SECOND FLOOR ROOF AND I WAS NERVOUS WATCHING HIM DO HIS WORK. THANK YOU FOR YOUR VERY, VERY QUICK RESPONSE AND GOOD WORK.

VERY KNOWLEDGEABLE. DID THE JOB THE EASY WAY. I WAS VERY IMPRESSED WITH HIS PROFESSIONAL DEMEANOR.

HE GAVE HELPFUL, IN DEPTH ESTIMATES WITH COST SAVING ALTERNATIVES. WE WILL BE HAVING HIM BACK TO WORK AGAIN THIS SUMMER AS SOON AS SOME ROOFING WORK IS COMPLETE.

THEY MUST NOT WANT MY BUSINESS, SINCE THEY DIDN'T RETURN MY CALL FOR A QUOTE.

SPOKE WITH THE OWNER AND SET APPOINTMENT FOR A SPECIFIC DATE, BUT HE COULD NOT GIVE ME A SPECIFIC TIME. HE SAID IT WOULD BE SOMETIME IN THE AFTERNOON OF THE DATE WE AGREED UPON AND HE WOULD CALL THE DAY OF THE APPOINTMENT TO CONFIRM A TIME. IT IS NOW 10 DAYS PAST THE DATE OF OUR APPOINTMENT, AND I HAVE YET TO HEAR FROM HIM AGAIN. NO PHONE CALL, NO SHOW. I HAVE CALLER ID AND KNOW NO ATTEMPT WAS MADE TO CONTACT ME. APPARENTLY HE DID NOT NEED THE WORK AND DIDN'T DEMONSTRATE THE PROFESSIONALISM TO CALL AND INFORM ME.

HE WAS VERY, VERY GOOD AND WE WILL HAVE HIM BACK TO DO OUR CLEANINGS

STEVE IS VERY KNOWLEDGEABLE AND WENT AHEAD AND GAVE ME ESTIMATES ON A COUPLE OF THINGS THAT I MAY WANT TO HAVE DONE IN THE NEXT COUPLE OF YEARS. HE WAS GOOD, EXCEPT I CALLED HIM ON A SAT MORNING TO CANCEL OUR APPOINTMENT DUE TO WEATHER, HE WAS SUPPOSE TO CALL ME BACK THAT AFTERNOON TO RESCHEDULE. I HEARD FROM HIM ABOUT 3 WEEKS LATER.

HE IS REALLY A TOP NOTCH GUY, GAVE US FREE ADVICE. HE OFFERED A LOT OF IDEAS ABOUT HOW TO MAINTAIN THE FIREPLACE. HE PROVIDED ME WITH A FIX THAT WORKS WITH MINIMAL COSTS.

I SUPPOSE THEY WEREN'T INTERESTED IN GETTING MY MONEY.

HE INSPECTED THE FIREPLACE AND TOLD ME THAT IT DID NOT NEED CLEANING, SAVING ME MONEY.

STEVE TOLD ME BOTH OF THEM WERE IN GOOD SHAPE AND DID NOT NEED CLEANING. HE WAS TO RETURN AND PUT A SELF SEALING CAP ON ONE BECAUSE THE DAMPER WAS LETTING IN COLD AIR. I DECIDED TO PUT A TOP SEALING DAMPER ON BOTH AFTER EXPERIENCING A BACK DRAFT AND SOME SMOKE IN THE BASEMENT. STEVE DID A GREAT JOB INSTALLING THEM AND EXPLAINING HOW THEY WORKED.

SEEMED TO TAKE A PERSONAL INTEREST IN SEEING THAT THE JOB WAS DONE CORRECTLY. VERY THOROUGH AND PROFESSIONAL.

DID NOT RETURN TWO CALLS, SELECTED ANOTHER COMPANY.

STEVE IS VERY HONEST AND FRIENDLY. HONESTY IS HARD TO FIND IN THE CHIMNEY SWEEP BUSINESS IN MY EXPERIENCE. I HAD TO CALL 6 COMPANIES AND THEIR QUOTES RANGED FROM 1000-4000 DOLLARS. STEVE DID THE JOB FOR 300 BUCKS AND TOLD ME WHAT WAS URGENT TO DO NOW AND WHAT COULD WAIT. HE GAVE ME ESTIMATES ON FUTURE WORK AND HIS PRICES WERE LOWER THAN ALL THE OTHERS. I WOULD NOT HESITATE TO RECOMMEND HIM TO ANYONE!

HE WAS WONDERFUL. I GOT THE IMPRESSION THAT HE IS AN INCREDIBLY HONEST GUY AND VERY THOROUGH. HE TOOK TIME AND EXPLAINED EVERYTHING TO ME. HE CAME WHEN I HAD COMPANY AND HE WORKED AROUND THAT AND WAS VERY COURTEOUS. I WOULD DEFINITELY RECOMMEND HIM TO OTHERS AND I WILL USE HIM AGAIN.

STEVE IS EXTREMELY PERSONABLE AND PROFESSIONAL. IN ADDITION TO CLEANING OUR CHIMNEY, HE NAILED BACK THE GUTTERS THAT HAD BEEN DISLODGED BY ICE. HE TAKES HIS WORK VERY SERIOUSLY. HE IS ONE OF THE BEST PEOPLE WE HAVE EVER HAD WORKING FOR US. I RECOMMEND HIM FOR HIS CONSCIENTIOUS AND METICULOUS WORK.

WHEN I CONTACTED SOOTS ME TO RECEIVE AN ESTIMATE ON CHIMNEY REPAIR, HE EXPLAINED THAT THEY ARE IN THE BUSY SEASON RIGHT NOW AND THAT THEY COULD DO THE ESTIMATE, BUT IT WOULD BE A FEW DAYS. THEY NEVER CAME AND DID THE ESTIMATE, NOR DID THEY RETURN THE CALL TO TRY AGAIN. I ONLY GAVE THEM THE ONE OPPORTUNITY, AND THEN WENT AHEAD WITH THE COMPANY WHO DID RETURN THE CALL AND GIVE THE ESTIMATE.

STEVE WAS GREAT TO WORK WITH AND VERY HONEST ABOUT WHAT NEEDED TO BE REPAIRED NOW AND WHAT CAN BE PUT OFF UNTIL LATER. I HAD ORIGINALLY SUBMITTED A REPORT WITH A FAILING GRADE ABOUT RESPONSIVENESS. HOWEVER, ONCE I DID CONTACT STEVE, VIA THE INTERNET, HE WAS VERY GOOD ABOUT RETURNING E-MAILS AND PHONE CALLS. HE SHOWED-UP WHEN PROMISED AND CALLED IF THERE WERE ANY DELAYS. WE WILL NEED TO REPLACE OUR CHIMNEY LINER -- TO THE TUNE OF $2500 -- AND I WILL DEFINITELY USE SOOTS ME FOR THE JOB.

VERY PLEASANT AND CAREFUL TO PUT A CLOTH DOWN SO SOOT WOULD NOT ENTER THE HOME. ADVISED ME IN THE SPRING I SHOULD LOOK INTO REPAIRING THE CEMENT AROUND THE CHIMNEY CAP. I FELT HE WAS FAIR AND HONEST.

WENT ABOVE AND BEYOND AN ALSO DID CAP TIMELY GREAT AND NO COMPLAINTS. GAVE ME AN ASH CAN AND SCOOP AS A GIFT. TOOK PREVIOUS TUCK POINT JOB AND TOUCH IT UP TO MATCH EXISTING COLOR. COURTEOUS.