About us
Business highlights
9 years of trusted experience
Black Owned & Operated
Se Habla Español
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Our Recent Projects
Photos of past projects
Reviews
4.948 Reviews
Filter reviews by category
Showing 26-48 of 48 reviewsTerranse S.
10/2024
home remodeling, ceramic tile, flooring contractor
+ 1 moreExcellent work on shower remodel
Description of Work: shower renovation
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Scott C.
10/2024
home remodeling, ceramic tile, drywall, remodeling, interior painters
+ 3 moreDid a good job.
Description of Work: bathroom renovation
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Teandra S.
06/2021
home remodeling
+ -1 moreWell. Professional and honest.
Description of Work: shower renovation
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Ken H.
02/2021
ceramic tile
+ -1 moreIt was great! The quote for the work was very reasonable, the owner was very professional, responsive and on-time and finished the job in just a few days! I would gladly work with Portillo again!
Description of Work: I had a ledgestone veneer that I needed applied to my Master Bedroom back wall
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Yes, I recommend this pro
$2,500
Ken H.
02/2021
hardwood floor
+ -1 moreRene and his team lead by Carlos did a fabulous job. See the before and after pictures! They said it would take only 4 days and they were right on target. The end result is gorgeous and I would definitely recommend them to anyone for this type of work.
Description of Work: They refinished the Kitchen, Breakfast and Dining room area
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Yes, I recommend this pro
$3,200
Ame B.
01/2021
ceramic tile, home remodeling
+ 0 moreRene and the other craftsmen on his team did a fabulous job turning our outdated master bathroom into a relaxing retreat. They even repainted the ceiling and the entire bathroom free of charge. I would definitely hire them again!
Description of Work: Retiling shower and bathroom floor
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
Josh C.
01/2021
hardwood floor, marble & granite
+ 0 moreRene did a great job. There was a slight screw up with the Marble tile pattern matching and we told him . He was happy to pull it up and make it right and we split the cost of the extra tile needed. He did a great job the second time around and we will definitely will hire him again!
Description of Work: Installation of floating Pergo hardwood laminate and marble in half bath.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,500
Sheri P.
11/2020
ceramic tile
+ -1 moreVery well - Renee and Alex and the rest of the guys do an amazing work and I highly recommend them for tile work and I would definitely rehire -
Description of Work: Porcelain ceramic and cement tile work for kitchen backsplash tub/shower surrounds for two full baths and a fireplace hearth
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Shafi Alam A.
11/2020
ceramic tile, home remodeling
+ 0 moreLittle bit slow, however was done fair enough
Description of Work: ceramic tile shower
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Judy C.
10/2020
ceramic tile
+ -1 moreRene and his team did an amazing job on my kitchen backsplash. They were prompt, efficient, professional and most importantly did an amazing judy b with my tile.
Description of Work: Ceramic Tile backsplash
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
Jason M.
10/2020
ceramic tile, flooring contractor
+ 0 moreThe project went well. Rene and his team were able to get things done in a high quality manner and also in a timely manner. He was also helpful in helping me find additional contractors to do other work in my home. I will definitely use him again.
Description of Work: Flooring Sales and Installation
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Katheryn B.
10/2020
flooring contractor, handyman service
+ 0 moreRene responded to my text very quickly and came the next day to give me a quote. Just a few days later his crew came to my home to install my new flooring. They were professional and very courteous. They cleaned up after themselves. My bathroom is beautiful! I’m very pleased and would highly recommend.
Description of Work: Laminate flooring in bathroom
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$500
ROSE M S.
09/2020
flooring contractor
+ -1 moreInstallation went very well. The two-person crew was courteous and efficient. I am very pleased with the results. I would not hesitate to hire them again.
Description of Work: Laminate flooring installation in living room
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$900
Ian S.
09/2020
flooring contractor
+ -1 moreRene and his team did an excellent job on the project. He kept me informed the entire time and made sure we were satisfied. Would definitely hire again.
Description of Work: Flooring Installation
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
Ved S.
09/2020
ceramic tile
+ -1 morePortillos did an amazing job! They were very quick and efficient, they had the tools required and knew exactly what needed to be done. Not even 3 hours later we had an amazing backsplash. Portillos balance quality, speed and price very well and I would hire them again for an upcoming job. Great work Rene!
Description of Work: Rene helped backsplash my kitchen
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Ved S.
09/2020
ceramic tile
+ -1 moreRene did an excellent job tiling a backsplash for me. He works fast and knows what he’s doing. You can tell he has the experience, expertise and equipment required to tackle the job at hand. Fantastic job - great attention to detail with an eye towards ensuring the work is design well and aesthetically pleasing. I do plan to have Rene walk the space for future jobs as they come up.
Description of Work: Ceramic Tile
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Kerrie E.
09/2020
ceramic tile
+ -1 moreThe team did a great job- very communicative, cleaned up every day, and super polite. Rene even pointed out a few little things that need to be wrapped up and will swing by tonight to complete. Great experience!!!
Description of Work: Ceramic Tile
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$2,800
Response from Portillo's General Service
John R.
08/2020
ceramic tile
+ -1 moreTiling floor to ceiling in a walk in shower, wainscoting tiled outside of shower and floor tiling throughout the bathroom
Description of Work: To be clear, my positive feedback is based on my experience with Portillo at the early estimate-providing stage. Having not hired them in the end I cannot comment on any finished work done for me. However: after receiving estimates from multiple providers who I found capable and worth hiring I had to choose. Although I did not end up hiring Portillo’s General Service I wanted to leave a review based on my interaction with Renee. I would certainly invite an estimate from him again for future projects. If you are looking to get estimates for your own project I definitely think it is worth asking Portillo for one. Renee was very responsive. He was both candid and supportive in discussing my bathroom tile project and had great ideas about how to proceed. His estimate for the cost of the job was very competitive, and he provided me with lots of images of similar with he’d completed for other customers. These images were strong evidence of careful work and the finished projects looked great. My impression of Renee from our interactions is that he is honest, fair, skilled and conscientious. There are other subcontractors who have been unresponsive, or who have responded in ways that make me doubt their overall conscientiousness (their concern to do a great job for every customer and to communicate with customers in ways that make them feel informed and at ease). I wouldn’t ask these providers again for an estimate on any future renovations but I am keeping Renee’s contact information in a safe place because I’d call him back again without reservation.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Portillo's General Service
Rick C.
08/2020
flooring contractor
+ -1 moreIt went pretty good. They did a pretty good job and the price was reasonable.
Description of Work: They installed laminate flooring.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$1,800
Response from Portillo's General Service
Alan S.
08/2020
handyman service, hardwood floor
+ 0 moreProject went great. They arrived on time on the floor looks great. HIGHLY RECOMMEND
Description of Work: Laminate installed
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Portillo's General Service
jagpaul P.
08/2020
hardwood floor
+ -1 moreIt was high quality work with perfection.I would recommend it for Hardwood flooring and stair steps.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Blanca G.
08/2020
hardwood floor, home remodeling
+ 0 moreWe received GREAT service from Portillo General Service and we would recommend it to all our friends and family. Thank you for all your hard work.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Donna M.
08/2020
ceramic tile, hardwood floor
+ 0 moreThey were great, while doing the job they noticed my stairs needed reinforced and they got that done, super nice, do great work.
Description of Work: Laminate flooring, living room , stairs and hallway
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$2,300
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Contact information
6947 Spring House Ln, Columbus, OH 43229
Service hours
Sunday:
8:00 AM - 8:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PMLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling,
Drywall,
Exterior Painting,
Basement Remodeling,
Siding,
Roofing
FAQ
Portillo's General Service is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Portillo's General Service accepts the following forms of payment: Check
Yes, Portillo's General Service offers free project estimates.
No, Portillo's General Service does not offer eco-friendly accreditations.
No, Portillo's General Service does not offer a senior discount.
Yes, Portillo's General Service offers emergency services.
Yes, Portillo's General Service offers warranties.
Portillo's General Service offers the following services: Remodeling for your home, business, bathrooms, kitchens, finishing basements, Hardwood flooring installation, laminate flooring installation, vinyl flooring, LVT flooring, ceramic tile installation, and more!
Don't see your need on our list of services? Give us a call to further discuss your needs!
Contact information
6947 Spring House Ln, Columbus, OH 43229
Service hours
Sunday:
8:00 AM - 8:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
8:00 AM - 8:00 PM