Portillo's General Service

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We specialize in bathroom renovations and Kitchen remodeling. ! We offer a diverse range of services tailored to meet the unique needs of every customer. We are an Owner-operated company with experience since 2014. We offer reasonable prices according to project needs. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

Business highlights

9 years of trusted experience
Black Owned & Operated
Se Habla Español
Emergency Services Offered

Services we offer

Remodeling for your home, business, bathrooms, kitchens, finishing basements, Hardwood flooring installation, laminate flooring installation, vinyl flooring, LVT flooring, ceramic tile installation, and more!

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.4

Filter reviews by category

Showing 26-48 of 48 reviews

Terranse S.
10/2024
5.0
home remodeling, ceramic tile, flooring contractor
  + 1 more
Excellent work on shower remodel
Description of Work: shower renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott C.
10/2024
5.0
home remodeling, ceramic tile, drywall, remodeling, interior painters
  + 3 more
Did a good job.
Description of Work: bathroom renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Teandra S.
06/2021
5.0
home remodeling
  + -1 more
Well. Professional and honest.
Description of Work: shower renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken H.
02/2021
5.0
ceramic tile
  + -1 more
It was great! The quote for the work was very reasonable, the owner was very professional, responsive and on-time and finished the job in just a few days! I would gladly work with Portillo again!
Description of Work: I had a ledgestone veneer that I needed applied to my Master Bedroom back wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ken H.
02/2021
5.0
hardwood floor
  + -1 more
Rene and his team lead by Carlos did a fabulous job. See the before and after pictures! They said it would take only 4 days and they were right on target. The end result is gorgeous and I would definitely recommend them to anyone for this type of work.
Description of Work: They refinished the Kitchen, Breakfast and Dining room area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Ame B.
01/2021
5.0
ceramic tile, home remodeling
  + 0 more
Rene and the other craftsmen on his team did a fabulous job turning our outdated master bathroom into a relaxing retreat. They even repainted the ceiling and the entire bathroom free of charge. I would definitely hire them again!
Description of Work: Retiling shower and bathroom floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh C.
01/2021
5.0
hardwood floor, marble & granite
  + 0 more
Rene did a great job. There was a slight screw up with the Marble tile pattern matching and we told him . He was happy to pull it up and make it right and we split the cost of the extra tile needed. He did a great job the second time around and we will definitely will hire him again!
Description of Work: Installation of floating Pergo hardwood laminate and marble in half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Sheri P.
11/2020
5.0
ceramic tile
  + -1 more
Very well - Renee and Alex and the rest of the guys do an amazing work and I highly recommend them for tile work and I would definitely rehire -
Description of Work: Porcelain ceramic and cement tile work for kitchen backsplash tub/shower surrounds for two full baths and a fireplace hearth
Rating CategoryRating out of 5
Yes, I recommend this pro

Shafi Alam A.
11/2020
4.0
ceramic tile, home remodeling
  + 0 more
Little bit slow, however was done fair enough
Description of Work: ceramic tile shower
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy C.
10/2020
5.0
ceramic tile
  + -1 more
Rene and his team did an amazing job on my kitchen backsplash. They were prompt, efficient, professional and most importantly did an amazing judy b with my tile.
Description of Work: Ceramic Tile backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
10/2020
5.0
ceramic tile, flooring contractor
  + 0 more
The project went well. Rene and his team were able to get things done in a high quality manner and also in a timely manner. He was also helpful in helping me find additional contractors to do other work in my home. I will definitely use him again.
Description of Work: Flooring Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Katheryn B.
10/2020
5.0
flooring contractor, handyman service
  + 0 more
Rene responded to my text very quickly and came the next day to give me a quote. Just a few days later his crew came to my home to install my new flooring. They were professional and very courteous. They cleaned up after themselves. My bathroom is beautiful! I’m very pleased and would highly recommend.
Description of Work: Laminate flooring in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ROSE M S.
09/2020
5.0
flooring contractor
  + -1 more
Installation went very well. The two-person crew was courteous and efficient. I am very pleased with the results. I would not hesitate to hire them again.
Description of Work: Laminate flooring installation in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ian S.
09/2020
5.0
flooring contractor
  + -1 more
Rene and his team did an excellent job on the project. He kept me informed the entire time and made sure we were satisfied. Would definitely hire again.
Description of Work: Flooring Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ved S.
09/2020
5.0
ceramic tile
  + -1 more
Portillos did an amazing job! They were very quick and efficient, they had the tools required and knew exactly what needed to be done. Not even 3 hours later we had an amazing backsplash. Portillos balance quality, speed and price very well and I would hire them again for an upcoming job. Great work Rene!
Description of Work: Rene helped backsplash my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ved S.
09/2020
5.0
ceramic tile
  + -1 more
Rene did an excellent job tiling a backsplash for me. He works fast and knows what he’s doing. You can tell he has the experience, expertise and equipment required to tackle the job at hand. Fantastic job - great attention to detail with an eye towards ensuring the work is design well and aesthetically pleasing. I do plan to have Rene walk the space for future jobs as they come up.
Description of Work: Ceramic Tile
Rating CategoryRating out of 5
Yes, I recommend this pro

Kerrie E.
09/2020
5.0
ceramic tile
  + -1 more
The team did a great job- very communicative, cleaned up every day, and super polite. Rene even pointed out a few little things that need to be wrapped up and will swing by tonight to complete. Great experience!!!
Description of Work: Ceramic Tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Portillo's General Service
Thank you

John R.
08/2020
5.0
ceramic tile
  + -1 more
Tiling floor to ceiling in a walk in shower, wainscoting tiled outside of shower and floor tiling throughout the bathroom
Description of Work: To be clear, my positive feedback is based on my experience with Portillo at the early estimate-providing stage. Having not hired them in the end I cannot comment on any finished work done for me. However: after receiving estimates from multiple providers who I found capable and worth hiring I had to choose. Although I did not end up hiring Portillo’s General Service I wanted to leave a review based on my interaction with Renee. I would certainly invite an estimate from him again for future projects. If you are looking to get estimates for your own project I definitely think it is worth asking Portillo for one. Renee was very responsive. He was both candid and supportive in discussing my bathroom tile project and had great ideas about how to proceed. His estimate for the cost of the job was very competitive, and he provided me with lots of images of similar with he’d completed for other customers. These images were strong evidence of careful work and the finished projects looked great. My impression of Renee from our interactions is that he is honest, fair, skilled and conscientious. There are other subcontractors who have been unresponsive, or who have responded in ways that make me doubt their overall conscientiousness (their concern to do a great job for every customer and to communicate with customers in ways that make them feel informed and at ease). I wouldn’t ask these providers again for an estimate on any future renovations but I am keeping Renee’s contact information in a safe place because I’d call him back again without reservation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Portillo's General Service
Thanks

Rick C.
08/2020
5.0
flooring contractor
  + -1 more
It went pretty good. They did a pretty good job and the price was reasonable.
Description of Work: They installed laminate flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,800

Response from Portillo's General Service
Thanks sir

Alan S.
08/2020
5.0
handyman service, hardwood floor
  + 0 more
Project went great. They arrived on time on the floor looks great. HIGHLY RECOMMEND
Description of Work: Laminate installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Portillo's General Service
Thanks

jagpaul P.
08/2020
5.0
hardwood floor
  + -1 more
It was high quality work with perfection.I would recommend it for Hardwood flooring and stair steps.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna M.
08/2020
5.0
ceramic tile, hardwood floor
  + 0 more
They were great, while doing the job they noticed my stairs needed reinforced and they got that done, super nice, do great work.
Description of Work: Laminate flooring, living room , stairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Blanca G.
08/2020
5.0
hardwood floor, home remodeling
  + 0 more
We received GREAT service from Portillo General Service and we would recommend it to all our friends and family. Thank you for all your hard work.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

6947 Spring House Ln, Columbus, OH 43229


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling,
Drywall,
Exterior Painting,
Basement Remodeling,
Siding,
Roofing

FAQ

Portillo's General Service is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Portillo's General Service accepts the following forms of payment: Check
Yes, Portillo's General Service offers free project estimates.
No, Portillo's General Service does not offer eco-friendly accreditations.
No, Portillo's General Service does not offer a senior discount.
Yes, Portillo's General Service offers emergency services.
Yes, Portillo's General Service offers warranties.
Portillo's General Service offers the following services: Remodeling for your home, business, bathrooms, kitchens, finishing basements, Hardwood flooring installation, laminate flooring installation, vinyl flooring, LVT flooring, ceramic tile installation, and more!
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact information

6947 Spring House Ln, Columbus, OH 43229


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM