Portillo's General Service

Ceramic Tile, Kitchen and Bath Remodeling, General Remodeling,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We specialize in bathroom renovations and Kitchen remodeling. ! We offer a diverse range of services tailored to meet the unique needs of every customer. We are an Owner-operated company with experience since 2014. We offer reasonable prices according to project needs. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

Business highlights

9 years of trusted experience
Black Owned & Operated
Se Habla Español
Emergency Services Offered

Services we offer

Remodeling for your home, business, bathrooms, kitchens, finishing basements, Hardwood flooring installation, laminate flooring installation, vinyl flooring, LVT flooring, ceramic tile installation, and more!

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.4

Filter reviews by category

Showing 1-25 of 44 reviews

Mer S.
09/2024
5.0
home remodeling, ceramic tile
  + 0 more
Rene is incredibly nice, a great communicator. He always let us know when he was coming. We had tiles that had come off of our shower wall and didn't know what to do. We had Rene out to look and see if he could salvage the shower. He and his crew did an AMAZING job removing the surrounding tiles, even went above and beyond what we asked and smoothed out tiles that were previously out of place. He also regrouted the whole shower. They also kept a very clean area, which I appreciated. What was a tired looking shower, he made look fresh and new. I would absolutely hire Rene for another job and feel very comfortable knowing I would get a great result.
Description of Work: Remodeling - Kitchen & Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Colin G.
08/2024
5.0
home remodeling, ceramic tile, interior painters
  + 1 more
Rene and crew were professional and reasonable. Rene did an excellent job tiling a new shower pan and walls for us. He was clear on the job details and it came out exceptional.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan M.
08/2024
5.0
home remodeling, ceramic tile, flooring contractor, house painters, interior painters
  + 3 more
They did a fantastic job and were very well priced. I have hired them to do several projects at my house and will definitely use them again if additional projects arise. Would definitely recommend them!
Description of Work: Remodeling - Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Alisha H.
08/2024
1.0
remodeling
  + -1 more
Rene took 75% payment for my project but did not finish the work. The contract was for demo of bathroom and kitchen with remodel of both, removing a wall, drywall, paint, flooring and electrical work to add five ceiling fans with lights. Rene did all demo, some tile in the bathroom, drywalled and painted - nothing more. Worse, his guys painted over outlets, switches, stairs, door and door frames. They broke a window. There were items stolen like tools and lawn care equipment. Rene left trash under my deck even after I bought a Bagster for him. I brought these issues up to Rene, but he always had an excuse. At first, I was willing to overlook some of these issues but things just kept going wrong. After three months of missed self-imposed deadlines, sloppy work and lying about his progress I had to fire Rene. I tried to resolve this with Rene before posting but he hasn't responded in two days.
Description of Work: bathroom remodel, kitchen remodel, flooring, paint, electrical

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Price H.
08/2024
5.0
home remodeling, ceramic tile, drywall
  + 1 more
The best way to describe the work is to tell you that I need these guys to do more to upgrade the house. I was blown away with the final product, I ask them immediately to com back for another project I was going to put off until next year. It’s functional, and beautiful and they are definitely recommended. The guys that came out to the house was 10 out of 10. Call these guys. You won’t regret it.
Description of Work: bathroom renovation
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward M.
06/2024
5.0
ceramic tile
  + -1 more
Two projects and both turned out beautifully. Professionally executed, attention to detail and dedicated to getting it done in an efficient and clean manner. Easy to work with and they had the greatest respect for our home. Highly recommend.
Description of Work: Two full bath remodel. Set shower base, curb and tiled wall and flooring for Master, drywall, tile wall around tub and flooring in guest. Plus, trim work and painting. Also had them do kitchen back splash and fireplace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Dave H.
05/2024
5.0
home remodeling, ceramic tile
  + 0 more
We had a small custom bathroom that needed redone including minor wall demo and custom shower tiling. The entire process from demo through finishing was wonderful. Very friendly, good communication and excellent work. Would highly recommend for any tile or similar jobs!
Description of Work: Remodeling - Kitchen & Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mike M.
03/2023
1.0
ceramic tile
  + -1 more
Terrible, scheduled three times and never showed up . I wouldn’t recommend as he wasn’t dependable at all and made excuses lie he was busy and forgot
Description of Work: Hang large format tile on my Great Wall
Rating CategoryRating out of 5

Response from Portillo's General Service
Hi sir how are you we golpe you are ok

Aaron S.
12/2022
5.0
home remodeling
  + -1 more
They worked quickly and the tile looks great. Rene communicated throughout the project with updates. Fair price and quality work. Would use again!
Description of Work: Kitchen tile floor and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jonh R.
12/2022
5.0
home remodeling
  + -1 more
Rene and his crew were professional, courteous and did excellent work. There were a few unique aspects to our project and Rene went above and beyond to take care of them. He was very flexible with our schedule and did things in a timely manner. His crew even took care to clean up nicely after each day's work.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan M.
12/2022
5.0
ceramic tile, home remodeling, interior painters
  + 1 more
It was great. Rene was excellent to work with. Very nice guy who turned our bathroom into a masterpiece. We hired him a second time to redo the tile in our guest bath. Highly recommend.
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Amanda L.
01/2022
5.0
ceramic tile, home remodeling, interior painters
  + 1 more
Rene and his team did a wonderful job. Rene communicated well with me for when he would be there and what would be done and finished the job in a timely manner. The painting was perfect and the tile was beautiful. I’m very happy with Rene’s work and would highly recommend him. I will definitely be using him again in the future.
Description of Work: Painting - Interior, Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Lauren D.
01/2022
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Portillo installed all of of our bathroom tile and was great! Quick to respond and very reliable. I will use them again!
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim M.
01/2022
5.0
ceramic tile, flooring contractor, hardwood floor, remodeling, home remodeling
  + 3 more
We couldn't be happier with our experience with Rene. We hired him to do our kitchen tile floor and he did such a great job, we didn't hesitate to work with him again to install the wood flooring throughout the rest of our main floor. He works quickly and also pays a lot of attention to detail. He noticed a few things that weren't quite right without us pointing them out or even noticing. And he would have the fixed the next day. We would definitely consider him again if we have any projects in the future.
Description of Work: kitchen tile floor and wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Storri B.
08/2021
5.0
flooring contractor
  + -1 more
Rene and his team went above and beyond to ensure the project was completed to my satisfaction.
Description of Work: flooring 1300 sq ft house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$10,000

Mary Ann B.
08/2021
5.0
ceramic tile
  + -1 more
Rene and his team did a great job on our kitchen backsplash. The work was done in record time and it looks beautiful. Very professional. We would hire Rene again.
Description of Work: Kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joe M.
05/2021
5.0
ceramic tile
  + -1 more
There were a few glitches, however the attention to quality was great!!!
Description of Work: Ceramic Tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,200

Mark A.
05/2021
5.0
home remodeling
  + -1 more
Fantastic. They were informative, professional and punctual. The job was done in budget and there was open communication throughout the process to walk through any necessary decisions. The work was done in a timely manner and the outcome was amazing. I would use them again.
Description of Work: Remodeling - Kitchen & Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April Q.
05/2021
5.0
flooring contractor, hardwood floor, remodeling, home remodeling
  + 2 more
Rene Portillo and his crew do great work. I have used them for three project: new bathroom floors, painting of the downstairs of my home and remodeling of my basement. The work is excellent and the job is finished timely. I would highly recommend them for your repair and replacement needs.
Description of Work: floors, painting and basement remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian C.
04/2021
5.0
ceramic tile, home remodeling
  + 0 more
These guys are great. They tiled my shower and screened porch. Both turned out amazing!
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Payal K.
04/2021
5.0
ceramic tile
  + -1 more
Renee and Israel installed glass tile backsplash on our kitchen and we are pleased with the results. The work was neat and Renee was responsive to any feedback. I would hire them again if I decide to remodel other areas of my house.
Description of Work: Kitchen backsplash
Rating CategoryRating out of 5
Yes, I recommend this pro

Jay L.
04/2021
5.0
home remodeling
  + -1 more
Very well. Rene is easy to work with. He transformed our bathroom.
Description of Work: Bathroom Remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Ian S.
02/2021
5.0
ceramic tile
  + -1 more
Rene and his team did an excellent job with the tile work. Had the kitchen backsplash completed in one day. Would definitely use them again.
Description of Work: Ceramic Tile
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken H.
02/2021
5.0
hardwood floor
  + -1 more
Rene and his team lead by Carlos did a fabulous job. See the before and after pictures! They said it would take only 4 days and they were right on target. The end result is gorgeous and I would definitely recommend them to anyone for this type of work.
Description of Work: They refinished the Kitchen, Breakfast and Dining room area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Ken H.
02/2021
5.0
ceramic tile
  + -1 more
It was great! The quote for the work was very reasonable, the owner was very professional, responsive and on-time and finished the job in just a few days! I would gladly work with Portillo again!
Description of Work: I had a ledgestone veneer that I needed applied to my Master Bedroom back wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500
    • 1(current)
    • 2

Contact information

6947 Spring House Ln, Columbus, OH 43229


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
General Remodeling,
Exterior Painting,
Drywall,
Basement Remodeling,
Plaster

FAQ

Portillo's General Service is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Portillo's General Service accepts the following forms of payment: Check
Yes, Portillo's General Service offers free project estimates.
No, Portillo's General Service does not offer eco-friendly accreditations.
No, Portillo's General Service does not offer a senior discount.
Yes, Portillo's General Service offers emergency services.
Yes, Portillo's General Service offers warranties.
Portillo's General Service offers the following services: Remodeling for your home, business, bathrooms, kitchens, finishing basements, Hardwood flooring installation, laminate flooring installation, vinyl flooring, LVT flooring, ceramic tile installation, and more!
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact information

6947 Spring House Ln, Columbus, OH 43229


Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM