Phillips Basement Waterproofing Inc

OUTSTANDING SERVICE AND PROFESSIONALISM!!! ALL WORK WAS DONE IN AN EXTREMELY PROFESSIONAL MANNER WITH COURTESY GIVEN TO THE CUSTOMER AS WELL AS THE PROPERTY. THE AMOUNT OF EXPERIENCE AND KNOWLEDGE WHICH MR. PHILLIPS HAS WAS CLEARLY SEEN. HIS SON, RYAN, WAS ALSO EXTREMELY HELPFUL IN SUGGESTING CHANGES IN LANDSCAPING GRADE THAT WOULD RELIEVE ADDITIONAL WALL PRESSURE. ALL IN ALL, AN EXTREMELY POSITIVE EXPERIENCE IN TIME COMMITMENT, PRICE, SERVICE, AND COURTESY!!!

HE SUGGESTED SOME REPAIRS I COULD MAKE ON MY OWN AND TOLD ME I'D NEED TO WORK WITH A DRAINAGE SPECIALIST TO PROFESSIONALLY SOLVE THE PROBLEM. HE SPENT A LOT OF TIME CHECKING THINGS OUT AND EXPLAINING THINGS TO ME. THIS IS THE SECOND TIME HE'S COME OVER TO DO AN ESTIMATE. HE'S ALWAYS PUNCTUAL, FRIENDLY, AND HELPFUL.

FOUND WATER COMING FROM CRACK WHEN SALE OF HOUSE WAS IN CONTRACT. COMPANY WAS VERY HELPFUL IN EXPLAINING PROBLEM AND SOLUTION TO BUYER. WOULD HIGHLY RECOMMEND.

COMPANY PHONE JUST RANG AND RANG. NO WAY TO LEAVE A MESSAGE.

MR. PHILLIPS WAS ACTUALLY ON THE JOB THE WHOLE TIME. THEY TOOK EXTRA CARE TO LAY PLASTIC OVER EVERYTHING TO MINIMIZE ANY HARM TO THE EXISTING FURNITURE AND CARPET. THEY TOOK EXTRA MEASURES TO MINIMIZE THE DUST IN THE HOUSE. THEY EVEN DID A FEW EXTRA THINGS THAT WERE NOT IN THE QUOTE AND THEY DID NOT CHARGE FOR IT. THEY DID A GREAT JOB AND FELT THE PRICE WAS REASONABLE.

EVERYONE I SPOKE WITH WAS POLITE AND PROFESSIONAL. THEY GAVE AN HONEST OPINION THAT I DIDN'T NEED ANY WORK DONE. VERY PLEASED WITH THE EXPERIENCE. GAVE FREE ADVICE REGARDING DIVERTING WATER FROM MY BASEMENT WHICH WAS VERY VALUABLE AND APPRECIATED.

IN A BLOCK HOUSE AND HAVE A BLOCK WALL; THE WALLS CAN BOW. THE I BEAMS CORRECT THIS PROBLEM. IT WAS A MESSY JOB AND CLEANED UP WELL. THEY NEVER STOOD AROUND AND GOT THE JOB DONE QUICKLY. ANOTHER COMPANY QUOTED EIGHT I BEAMS FOR THE SAME JOB AND THIS COMPANY WAS CHEAPER.

HE ADVISED THAT I DID NOT NEED TO DO ANYTHING. IT LOOKED LIKE THE CRACK WOULD NOT CAUSE ANY DAMAGE TO MY HOME. THIS WAS VERY HONEST OF HIM.

RYAN PHILLIPS WAS VERY HONEST ON WHAT HE WOULD DO TO CORRECT THE PROBLEM.I COULD TELL THAT HE WAS NOT OUT TO JUST MAKE A BUCK. FOR NOW I AM GOING TO TAKE HIS ADVICE AND BUY A DEHUMIDIFIER AND MONITOR THE PROBLEMS AND IF THE TIME COMES WHERE I WOULD NEED TO HAVE DRAINAGE SYSTEM AND A SUMP PUMP I WILL CALL THIS COMPANY TO DO THE WORK.

BRUCE WAS MATTER OF FACT AND FORTHRIGHT. NO PUSHY SALES TECHNIQUES AND HE WAS HAPPY TO RECOMMEND THAT, IF I WAS CONFUSED BY THE CONFLICTING QUOTES AND RECOMMENDATIONS FROM OTHER WATERPROOFERS THAT I GET A STRUCTURAL ENGINEER IN TO INSPECT AND WRITE UP SPECS. I DID FOLLOW HIS RECOMMENDATION AND AM OUT $10,000 LESS THAN IF I'D HAVE GONE WITH THE OTHER GUYS.

NO WORK WAS DONE. THEY GAVE VERY GOOD ADVICE THAT WOULD SAVE ME MONEY.

THE REP FROM PHILLIPS EXPLAINED WHY WE DIDN'T NEED TO WORRY CURRENTLY, TOLD US WHAT KIND OF BUSINESS TO CONTACT TO FIX THE PROBLEM, AND TOLD US THE 'SYMPTOMS' OF A WEAK FOUNDATION SO THAT WE COULD MONITOR THE SITUATION. SPENT ABOUT A HALF HOUR TO 45 MINUTES DISCUSSING THE SITUATION WITH MY HUSBAND AND MYSELF, ANSWERED OUR QUESTIONS, AND CHARGED US NOTHING.

I CALLED PHILLIPS TO LOOK AT SOME BASEMENT WALLS WITH LONG HORIZONTAL CRACKS THAT HAVE BEEN SLOWLY EXPANDING OVER THE LAST FEW YEARS. RYAN CAME OUT WHEN SCHEDULED AND SAID THE CRACKING WAS FAIRLY MINOR AND REALLY DIDN'T NEED ANY WORK AT THIS TIME. HE SUGGESTED WAYS OF MONITORING THEM TO DETERMINE IF THEY CONTINUE TO EXPAND. HIS HONESTY IS APPRECIATED.

WITHOUT COMPROMISING QUALITY OR SERVICE, THEY WERE FAR LESS EXPENSIVE THAN OTHER ESTIMATES WE RECEIVED.

HE WAS VERY HONEST AND UP FRONT WITH ME, EXPLAINING WHY THE WORK I THOUGHT NEEDED TO BE DONE DID NOT AND HE EVEN TOOK THE TIME TO EXPLAIN ALTERNATE WAYS IN WHICH I COULD ADDRESS SOME OF THE PROBLEMS I HAVE BEEN HAVING. IF I EVER NEED THIS TYPE OF WORK DONE IN THE FUTURE, I WILL DEFINITELY CALL PHILLIPS.

RYAN WAS EXCELLENT. DID NOT HAVE ANY WORK FOR HIS COMPANY TO DO AND HE STILL TOOK THE TIME TO GIVE ME RECOMMENDATION ON HOW TO FILL THE CRACKS, WALKED AROUND THE ENTIRE BASEMENT TO GIVE ME RECOMMENDATION AND THEN EVEN TOOK THE TIME TO WALK AROUND THE OUTSIDE OF THE HOUSE TO GIVE ME SUGGESTIONS ON KEEPING WATER AWAY FROM THE FOUNDATION. HE WAS VERY KNOWLEDGE AND PROFESSIONAL!

WERE VERY IMPRESSED THAT THEY WERE CLEAN, AND PROFESSIONAL. WE WERE VERY HAPPY WITH THEM.

GREAT WORK. WOULD NOT HESITATE TO REFER TO ANYONE.

THEY DID A GREAT JOB. WHEN I DISCOVERED A PROBLEM WITH A CONNECTION FOR MY SUMP PUMP ON THE OUTSIDE OF THE HOUSE, THEY WERE THERE THE NEXT DAY TO REPAIR THE WORK.

WORKED ON SCHEDULE. QUICK COMPLETION, NEAT AND CLEAN. PROFESSIONAL and FRIENDLY DEMEANOR.

RECEIVED THREE ESTIMATES. THIS COMPANY WAS ONLY ONE THAT IDENTIFIED ROOT CAUSE OF PROBLEM. WORKERS WERE POLITE, PUNCTUAL AND LEFT WORK AREA REMARKABLY CLEAN.

USED 2 TIMES FOR HAIRLINE LEAKS IN 2 AREAS OF FOUNDATION. VERY KNOWLEDGEABLE, HONEST, and RESPECTFUL. WENT OUT OF THEIR WAY TO PREVENT DUST OR A MESS LEFT AFTER JOB. IMPRESSIVE CUSTOMER PRIORITY.

GREAT JOB, VERY QUICKLY SCHEDULED IN. GOOD CLEAN UP, VERY GOOD VALUE AND GOT IT DONE QUICKLY.

VERY PROFESSIONAL. GAVE ME A QUOTE AND STUCK TO IT. IN AND OUT, GOT THE JOB DONE AND IT WAS QUALITY WORK.

THOUGHT WE NEEDED BASEMENT WATERPROOFED AND THEY CAME OUT AND TOLD US WHAT WE REALLY NEEDED WAS TO HAVE THE GUTERS TAKEN CARE OF. HONEST AND POLITE AND DIDN’T CHARGE.