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Phillips Basement Waterproofing Inc

5.0(
13
)
Basement Waterproofing, Well and Pump Service, Structural Engineering,

About us

Phillips Basement Waterproofing is a licensed, bonded and insured waterproofing contractor that is family owned and operated. Bruce Phillips, company owner, was born and raised in Central Ohio. Bruce started his business in 1989 and has been doing business in Columbus, and throughout the state, for over almost 40 years. We take great pride in our excellent customer service, which is our first priority! Our consistent customer satisfaction proves that we have been working hard to make sure our customers are pleased with the jobs we do. We are a member of the BIA and the Better Business Bureau of Central Ohio and offer discounts for Senior Citizens.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Basement waterproofing, drainage systems, steel supports, foundation repair, sump pumps, basement wall rebuilds, glass block and egress windows, and underground downspout, grading and drainage.

Services we don't offer

Paint basement walls with waterproof paint.

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Check
  • Visa
  • MasterCard
Reviews
5.013 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-13 of 13 reviews
Paul H.
Aug 2021
5.0
Yes, I recommend this pro
$10,000
Ryan Phillips, the owner's son, came out to give an estimate on repairing a cracked bowing foundation as well as repairing water leaking into basement. He was honest and very knowledgeable on the problem and how to repair it. We decided to hire Phillips over many of the other companies that used high pressure sales tactics and had inferior products (drain pipe on top of footer/carbon fiber repairs). The work was done by a crew over two days and overseen by the owner, Bruce. They put up plastic over everything and cleaned up after they were done. They also installed new underground 4" downspout drain line. It's been about a year since the work was done and there hasn't been any leaks. Would highly recommend.
Patricia G.
Jun 2020
5.0
Yes, I recommend this pro
Ryan Phillips came out on 4/22/20 to give us an estimate on waterproofing our old laundry room as we had water coming into that room for the first time in 20 years. He gave us the estimate but also went outside to survey the area where the water seemed to be finding its way into the basement. He suggested calling a concrete company to try to correct the problem outside at the source (we eventually did this). While Ryan was here, he changed a control on our sump pump which had broken (we were unaware of this). He didn't charge us for installing the new part even though I offered to pay him. We have had work done by Phillips twice in the past and have been extremely satisfied with the results. We highly recommend them.
Response from Phillips Basement Waterproofing Inc

"Thanks for your great review! We pride ourselves on our customer service and being honest with every customer, whether we make money on a job or not. And that is why most of our business is from referrals from satisfied customers. If you ever need our services in the future, please let us know."

DAVID & JANICE J.
Feb 2019
5.0
Yes, I recommend this pro
$5,800
We worked with Ryan Phillips, the son of the founder, for the estimating and contract part of the work. He was straightforward, honest, and easy to work with. He explained the change in the code and what work would we needed. The work was done by a crew of two over two days. They took out the old bracing and installed new bracing consistent with the current building codes. That work was spread over two days so they could take advantage of better weather the first day to do the outside work (it was early December and cold). They covered all of the things we had moved to the center of the basement with plastic. When they were done they cleaned up everything and removed the plastic. They used mats on the carpet in the path to the basement to protect the carpet. The crew was very good to work with. They were efficient and worked well together. They kept us informed of when they would be there (including coming back from lunch) and were very punctual. The work was done very well. The bracing looks exactly like I expected it to after getting the recommendation from the structural engineer. The drainage pipes and extra topsoil around the foundation have really helped with the basement walls. They are noticeably drier to the touch after heavy rains, and the sump pump runs quite a bit less than it did before. Since it was December and the basement was cold, we did not repaint the basement walls at that time. We will do that ourselves in the summer. I highly recommend Phillip Basement Waterproofing and would use them again.
Response from Phillips Basement Waterproofing Inc

"Thanks for your "A" rating. We're glad we could provide you with good service. If you have any questions, please give us a call."

DANIELLE F.
Nov 2018
5.0
Yes, I recommend this pro
Ryan was awesome, came to the house promptly and looked both at an issue we had with a sump pump failure and some staining on the cinderblock near our water meter. Gave great advice and said that we didn't need their (or any other company's) services at this time. Very honest, and would work with them in the future.
Response from Phillips Basement Waterproofing Inc

"Thanks so much for your review! We pride ourselves on being absolutely honest with every customer and believe that is why much of our business is from referrals from satisfied customers like you. If you ever need our services or have any questions in the future, please let us know."

Kevin C.
Apr 2018
5.0
Yes, I recommend this pro
Install went great.
Amy G.
Mar 2018
5.0
Yes, I recommend this pro
$7,900
Fantastic! Did everything they said they would do on time. Very clean and efficient. Professional work ethic. I love my basement now. It has been almost a year since we had this done and Evetytime I go in the basement I know it was worth every dollar!
Andrew S.
Feb 2018
5.0
Yes, I recommend this pro
$10,700
A neighbor recommended Phillips based on work they did on his daughter's house. I got 3 different quotes. One company quoted 16k, while Phillips and another reputable company quoted closer to 11k. I decided to go with Phillips because they were responsive, thorough, had an excellent reputation, and a professional approach. The fact that they are booking jobs 3 months in advance says something by itself. At my request, they stopped by the week before the job to inspect the prep work that was done and give feedback if anything else needed to be done. They completed the job over the course of the week as planned, and were in frequent communication with me about my questions along the way. The ground was too wet outside for them to complete the outside underground drain portion, so they prorated the fee based on what was completed and will be coming back in a couple of months to finish underground portion.
Response from Phillips Basement Waterproofing Inc

"We appreciate your "A" rating. As a small, family business we try to get by without the high overhead costs of advertising so we rely on referrals from satisfied customers like your neighbor's daughter and reviews from people like you. We're glad we could provide you with good service at a competitive price! If you have any questions, please give us a call."

Lauren S.
Sep 2017
5.0
Yes, I recommend this pro
After sending a request for information, Ryan gave me a call within one business day, and was out at our house the following day. I was really impressed with the quick response time! He took a look at our basement and gave us his honest opinion of the status of our foundation. In our case, we were told by an inspector that we would need to have I-beams installed to support one of the walls, but Ryan told us honestly that he didn't think work was necessary for us at this time. It was so refreshing to be given an honest assessment, and although we won't need to have work done now, we will definitely be going back to Phillips for basement needs in the future!
Response from Phillips Basement Waterproofing Inc

"[Member Name Removed], Thanks so much for your nice review! We pride ourselves in being absolutely honest with every homeowner and believe that is why much of our business is from referrals from satisfied customers. If you have any questions or become concerned about your basement down the road, please give us a call."

Melody B.
Sep 2017
5.0
Yes, I recommend this pro
$4,200
They arrived on time and worked efficiently and in a timely manor. Things went smoothly and they cleaned up well when they were done. They were able to get around my wiring and didn't have to move my washer dryer! All my questions and concerns were answered with professionalism.
Response from Phillips Basement Waterproofing Inc

"We appreciate your feedback and "A" rating. We're a small, family business that doesn't advertise like the big companies so we rely on referrals from customers like you. If you have any additional questions about your service, please give us a call."

Andrew A.
Sep 2017
5.0
Yes, I recommend this pro
$12,000
The work was excellent. They did quality work and their attention to detail was amazing. This job was quite difficult - seemingly everyday they ran into another issue that was beyond the norm, but they persevered and were still able to complete the job in the specified time (even with all the extra work that was needed). I would highly recommend this company.
Response from Phillips Basement Waterproofing Inc

"[Member Name Removed], Thank you for your "A" rating and glowing recommendation! We were glad we could help. Please call us if you ever have any questions about the job!"

John F.
May 2017
5.0
Yes, I recommend this pro
Very well. Mr. Phillips and his team arrived on time and completed the work satisfactorily. We did have a question about the system a few days after it was installed and following our phone call, Mr. Phillips stopped by to answer it to our satisfaction.
Response from Phillips Basement Waterproofing Inc

"Thank you for choosing Phillips Basement Waterproofing and also for your good review. We were glad we could help and answer your questions to your satisfaction. If you have any additional problems or questions in the future, please don't hesitate to call. Custom service is always our number one goal."

RICHARD H.
Oct 2016
5.0
Yes, I recommend this pro
$7,600
I definitely needed my basement walls to be braced/reinforced after a structural engineering inspection. So I requested bids from three basement firms -- all highly rated. Ryan Phillips bid was the most competitive, but, more importantly, I felt very comfortable with his approach and with the additional issues he identified and solutions he suggested without going overboard on cost. The work was done by Bruce Phillips -- the owner -- and Andy. I couldn't be more pleased with their work. They were punctual, professional, pleasant and very efficient and competent. Bruce even went beyond the contracted work and was able to restore the blocked underground drain by replacing a short section, thus saving me hundreds of dollars over what the others were proposing. They did a nice job of cleaning up, and the finished work looked very fine. Highest recommendation.
Response from Phillips Basement Waterproofing Inc

"Thank you so much for your glowing review. Because we're a small business that can't afford to advertise like the large waterproofing companies, we need customers like you, who are happy with our work and recommend our company to others. Please let us know if we can do anything for you in the future."

Jeff R.
Sep 2016
5.0
Yes, I recommend this pro
$9,000
Really well
Response from Phillips Basement Waterproofing Inc

"We appreciate your "A" rating. As a small, family business that can't afford to advertise like the big companies, we rely on referrals from satisfied customers like you. If you ever have any questions or need help in the future, please give us a call."

Joshua D.
Sep 2016
5.0
Yes, I recommend this pro
Phillips has gone above and beyond for us several times since we purchased our home last year. They made a house call to explain the waterproofing system to us when we were making initial plans for our basement bathroom. They patiently and kindly answered the (many) questions we had for them over the phone, as our bathroom plans progressed. And with our most recent water-in-the-basement problem, they came to thoroughly assess the situation and then came to correct the problem, though they had not caused it. Within a couple of hours they had corrected the plumber's errors and our waterproofing system was functioning smoothly again. Phillips handled each aspect of this job, as well as our other interactions with them, with the utmost courtesy, respect, professionalism and kindness. We cannot recommend them enough, and are anxious to enjoy our once-again-dry basement.
Response from Phillips Basement Waterproofing Inc

"Thank you for your "A" rating! We are glad we could help, more than once, and that you were happy with our service. If you ever have any questions or need help in the future, don't hesitate to give us a call."

Paul F.
Apr 2016
5.0
Yes, I recommend this pro
$6,700
Ryan initially came out to give us a quote which was the most honest quote i think I have ever received. I had at least 4 other providers tell me i had to have a drainage system installed. Ryan was the only one to point out that the basement already had a drainage system in place, but due to other issues with gutters and grading it was making it h****** the system to keep up. 
 We needed to have the walls braced and while some competitors wanted us to use carbon fiber, Ryan showed us how carbon would not fix our issue at hand. They installed 17 steel beams, They day they came to install I asked them about block windows and Bruce the owner said if i wanted them installed He would stay up late and make the correct sizes.
The next day they finished up and cleaned up very nicely, I can honestly say I loved everything they did for us and are the most honest company i have dealt with. Thanks again to Ryan and Bruce and the entire crew

Response from Phillips Basement Waterproofing Inc

"Thanks so much for your glowing review! We pride ourselves in being absolutely honest with every customer and believe that is why much of our business is from referrals from satisfied customers like you. If you ever have any questions about our work or if we can be of service to you in the future, please let us know."

Rene P.
Feb 2016
5.0
Yes, I recommend this pro
$2,700
unknown
Response from Phillips Basement Waterproofing Inc

"[Member Name Removed], Thank you for your wonderful review! We are happy we could help you once again and that you were satisfied with our service. If you ever have any questions regarding the work we did or need help in the future, please give us a call. We do almost no advertising so we rely primarily on repeat and referrals from satisfied customers like you!"

Dan M.
Jan 2016
5.0
Yes, I recommend this pro
I had water seeping into two of my walls in the basement.  Not a lot, and only during big/long rains.  Ryan came out to look and immediately diagnosed my problem as being an exterior problem allowing rainwater to enter, likely either a downspout or grading issue.  He said that he would not try to sell me a waterproofing solution because it would not help my real problem, which was rainwater coming in higher up on the wall.  We then went outside and he quickly identified the area where the grading was not appropriate, and simply recommended adding dirt to make the lawn slope away from the house.  This came after one of the national brands tried hard to convince me that a full-blown waterproofing project was the only solution.  Ryan did go ahead and prepare an estimate for his waterproofing service as a courtesy, but he was very clear in stating that it was only a worst case scenario and really would not prevent the water coming in but more control it once it does.  I truly appreciate Ryan?s honesty and it means a lot that he did not try to sell me an expensive solution that he did not believe was needed.  When I mentioned to Ryan how much I appreciated his honesty, his response was that they like happy customers and value honesty and doing the right thing.  This speaks volumes to the integrity of this company.
Carol D.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from Phillips Basement Waterproofing Inc

"Thank you for your "A" rating! We are glad we could help and that you were happy with our service. If you ever have any questions or need help in the future, please give us a call."

Jean D.
Nov 2015
5.0
Yes, I recommend this pro
unknown
Response from Phillips Basement Waterproofing Inc

"Thank you for your review! We are so glad we could help and that you were satisfied with our service. If you have any questions or need help in the future, please let us know."

Bryan P.
Aug 2015
5.0
Yes, I recommend this pro
The work was performed exactly as described. It looks great and they were fast and cleaned up well!
Response from Phillips Basement Waterproofing Inc

"Thank you for your review! We are glad we could help and that you were happy with our service. If you ever have any questions or need help in the future, please give us a call."

Diann M.
Mar 2015
5.0
Yes, I recommend this pro
$7,400
Ryan came out to give us an estimate for waterproofing our basement. He was very nice and professional. While he did give us a cost estimate for installing their waterproofing system in our basement, he suggested we do some other fixes instead. I was impressed with his honesty and that he wasn't trying to sell us something we didn't need.
Response from Phillips Basement Waterproofing Inc

"Thank you for your review! We are glad we could help, and hopefully, saved you some money. Customer service is very important to us and we never try to sell anyone services that they don't need. If you ever have any questions or need help in the future, please give us a call."

James W.
Oct 2014
5.0
Yes, I recommend this pro
$2,000
Thankfully, they were honest and advised us to remediate the water issue by fixing several issues on the exterior of the home.
PHYLLIS D.
Oct 2014
5.0
Yes, I recommend this pro
$1,400
unknown
Julie V.
Oct 2014
5.0
Yes, I recommend this pro
$2,760
They were prompt,courteous, professional, and did a great job. Would highly recommend them.
Deborah V.
Aug 2014
5.0
Yes, I recommend this pro
$10,000
We talked to a couple of rel estates agents and one of them recommended them that s why we went with them. They are great it s a family company and they have been operating for thirty eight years, I actually met Ryan himself and he quoted every thing and told us what he was going to do certain things and at this point we are going to live the contract to them. because there is going to be some destruction of the dry wall.They have been very quick at responding. I have nothing bad to say about the guy and the company and I am pretty sure when the tie comes we are going to put the contract to them.

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Phillips Basement Waterproofing Inc is currently rated 5.0 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 7:00 PM
Phillips Basement Waterproofing Inc accepts the following forms of payment: Check, Visa, MasterCard
No, Phillips Basement Waterproofing Inc does not offer free project estimates.
No, Phillips Basement Waterproofing Inc does not offer eco-friendly accreditations.
No, Phillips Basement Waterproofing Inc does not offer a senior discount.
Yes, Phillips Basement Waterproofing Inc offers emergency services.
Yes, Phillips Basement Waterproofing Inc offers warranties.
Phillips Basement Waterproofing Inc offers the following services: Basement waterproofing, drainage systems, steel supports, foundation repair, sump pumps, basement wall rebuilds, glass block and egress windows, and underground downspout, grading and drainage.
Paint basement walls with waterproof paint.

Contact Information

7700 Morse Rd, Columbus, OH 43054

Service Hours

Monday:7:00 AM - 7:00 PM
Tuesday:7:00 AM - 7:00 PM
Wednesday:7:00 AM - 7:00 PM
Thursday:7:00 AM - 7:00 PM
Friday:7:00 AM - 7:00 PM
Saturday:7:00 AM - 7:00 PM
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