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PCPC Support

Computer Repair, Internet Service, Office Equipment Repair,

About us

PCPC Support is the most affordable computer repair solution in the industry. We guarantee fast, quality repairs EVERY TIME!. Available 6 days a week. Give us an opportunity to make you a life long customer.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Remote Repair Specialist. Schedule now to get your computer running at it's best. We have the BEST price and BEST service. We guarantee that we'll eliminate all malware, spyware and virus' on your PC. Call 844-TRY-PCPC Today! (844-879-7272)

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.6391 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
7%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 391 reviews

Linda S.
11/2014
5.0
computer repair
  + -1 more
Anthony is exceptional. He remotely comes on your computer and cleans all the gunk out. He knows exactly what to do. He was so easy to work with. He also put on a much better security system than the Mcafee that Time Warner Cable had that let all the Trojans in , in the first place. Need help? Call Anthony. I highly recommend him.
Description of Work: cleaned Trojans and viruses from my personal pc/added a much better security product than the one Time Warner Cable had

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

SUSAN W.
11/2014
5.0
computer repair
  + -1 more
I called this company yesterday and the tech came out today to clean up my computer. It was running very slow due to viruses. He did a great job! I will use this company again and again.
Description of Work: My compter was working very slow and I had some viruses to deal with. He came over on short notice and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

PENNY S.
11/2014
5.0
computer repair
  + -1 more
I telephoned and he answered. We discussed a time to meet again for the computer repair and he was EARLY!! Awesome!! He had my computer up and running so fast - its now faster than it was when it was new. I am so very very pleased. I highly recommended PCPC Support - and I'm telling EVERYONE I know. Polite, considerate, an excellent business man - and he can make your computer behave like its suppose to!!!
Description of Work: Rid my computer of the virus; sped up my computer - basically made my computer awesome!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

MP W.
11/2014
5.0
computer repair
  + -1 more
Fantastic. Anthony is clearly extremely knowledgeable, and a pleasure to work with. We had a particularly nasty virus that took quite a while to clean up. Absolutely love the "fix remotely" feature - we've had techs sitting in our house for hours in the past, which can be really disruptive. We will definitely use these services again.
Description of Work: Cleaned up our computer, which was running terribly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

John R.
11/2014
4.0
computer repair
  + -1 more
Didn't have it done. The fine print didn't say it was online only.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Response from PCPC Support
My Ad header says Expert REMOTE computer Tune Up. I don't understand why I received a "B" rating or any rating at all. I never spoke to the customer or was given the opportunity to provide him service, which I can repair 99% of all software issues remotely.

Barbara K.
11/2014
5.0
computer repair
  + -1 more
extremely professional and very courteous
Description of Work: tuned up computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Carolyn M.
11/2014
5.0
computer repair
  + -1 more
Anthony was fantastic. Called promptly at our scheduled time, explained what the issues he found on my laptop and fixed them, answered all my questions and recommended cost-effective programs to meet my needs... he really went above and beyond. Price was reasonable. I will be using Anthony & PCPC support for all my computer support needs in the future.
Description of Work: remotely checked and cleaned my laptop; located & installed a program that allows me to transfer files to DVD; installed security program on my laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Julie M.
11/2014
4.0
computer repair
  + -1 more
I did not see messages from provider. As soon as he learned that I had not seen his messages, he made contact. Talked to him this morning, anxious to take care of my provider.
Description of Work: .Miscommunication, talked with provider today, will service my computer tomorrow

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$50

Response from PCPC Support
I contacted buyer by email on 10/14 and never got a response. I don't have a number to reach buyer and never had the opportunity to repair the buyer PC. I sill would like repair the PC . I can only if given the opportunity. I feel it's unfair that buyer would leave an F without trying to call or email me.

Daryl B.
11/2014
2.0
computer repair
  + -1 more
I had to call 4 times to get scheduled. When I finally spoke with them, they asked that I call back to re-schedule, in 30 minutes.
Description of Work: They didn't perform any service because they oversold their Big Deals.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$49

Response from PCPC Support
I never spoke to you by phone. In the original email I requested you to call me at 614-714-7272. I always answer my phone and would like to provide the excellent service we are known for. Please call me or send an email to me with your phone number so I can call you.

CHARLOTTE S.
10/2014
5.0
computer repair
  + -1 more
it went very well. I was contacted me promptly and was on time for the service. in only 2 hours he had my computer up and running just great. I am so pleased with his service and the new virus protection. I wil certainly use him again if I ever need more computer repair. this was excellent service for a great price.
Description of Work: he removed a virus from my computer and installed a new virus protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Cathy H.
10/2014
5.0
computer repair
  + -1 more
I purchased the upgrades to my computer and they walked me through the installation. They were very patient with me, as I am not very computer literate. My computer is so much better!! I would definitely use them again.
Description of Work: Cleaned up my computer. I was ready to throw my computer out the second story window or buy a new one. I bought the deal for computer clean-up and was very satisfied. They promptly contacted me and set up a time to do the service. They cleaned up many viruses, etc. on my computer and advised me of some upgrades I could do to improve my computer's performance. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Pat L.
10/2014
5.0
computer repair
  + -1 more
I don't know what he did other than to remotely take over my computer and get rid of the malware and whatever else was causing problems. He was patient and professional.
Description of Work: He helped with my computer on the day I called. He was very responsive and fixed the darned thing right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Judi B.
10/2014
5.0
computer repair
  + -1 more
I was called when promised and the technician, Anthony, was very pleasant and patient with me. He took over my computer and let me go to work. When I came home my computer was rid of the virus and the speed was as it was when I first bought it. I appreciate the professionalism and expertise of Anthony.
Description of Work: Cleared my computer of a virus and changed the speed from sluggish to top speed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

BETSY G.
10/2014
5.0
computer repair
  + -1 more
It went very well. My computer runs much better now. The cost was, I think, quite reasonable.
Description of Work: Anthony tuned up my computer. He did so remotely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Colleen D.
10/2014
5.0
computer repair
  + -1 more
Technician called and we scheduled an appt. He called right on time and basically took over my computer remotely to check for viruses. None were found. The whole process only took about 20 minutes.
Description of Work: I bought a big deal for a computer tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

bill W.
10/2014
1.0
computer repair
  + -1 more
The phone number just rings busy over the past several weeks and does not respond to email.
Description of Work: .
Rating CategoryRating out of 5
$49

Response from PCPC Support
Please call me at correct phone number... 614-714-7272. You must have incorrect information. Whatever number you are calling is incorrect

Gibb D.
10/2014
4.0
computer repair
  + -1 more
Everything went very well. He was very professional. He did what he said he would do in a reasonable amount of time.
Description of Work: PC tune up and security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

chris B.
10/2014
5.0
computer repair
  + -1 more
He tried to squeeze me in, but that didn't work out. Ended up scheduling for the following week. He called on the phone, I went to his website, and a few clicks later he had control of computer. Thirty minutes later he called back and was done. Problem gone, computer working great.
Description of Work: cleaned bug off of laptop computer via remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Jane B.
10/2014
5.0
computer repair
  + -1 more
He was thorough, professional, and a good communicator. He got the job done very well. He made a recommendation to me for a much more secure system for my computer. He set everything up for me.
Description of Work: PCPC Support removed all the viruses remotely. He educated me on how I got the viruses in the first place. I have never had a problem since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Harold K.
10/2014
5.0
computer repair
  + -1 more
the work went very well. My computer is alot faster and he added new software.
Description of Work: entered my computer from a remote location and removed and corrected files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Joanne H.
10/2014
5.0
computer repair
  + -1 more
It went fine. They were very nice and took care of every problem.
Description of Work: They cleaned up my computer and got it to run faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Ruth L.
10/2014
5.0
computer repair
  + -1 more
Everything went very well! He did the entire tune up while I sat at home on my ipad! Anthony was very professional. He called me when he completed the tune up and now my computer is running perfectly!!! The best part is that I did not have to lug this big computer to the car, take it some place and pay up to $200.00 to remove that virus! What a deal! I'm really happy! Yippeee!!! I put him in my phone book for future use. I would recommend this guy 100%!!! Thank you Anthony! {:
Description of Work: Anthony tuned my computer up and removed a very annoying virus that has been bugging me for 2 long!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Mary H.
10/2014
5.0
computer repair
  + -1 more
He couldn't perform the service, as he was in Ohio and I was in Florida. I didn't want to allow remote access to my computer from someone in another state.
Description of Work: I bought a Big Deal for computer repair.

Rating CategoryRating out of 5
professionalism
5.0

$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Rene J. S.
10/2014
5.0
computer repair
  + -1 more
He called me at a pre arranged date and time. I followed his instructions to turn over control of the computers to him. He cleaned the hard drive disk of unwanted and malware files, rearranged the remaining files to increase the computer's available memory space, and left a link for a malware clean up program which I can use on my own in the future. As a result, both computers run more efficiently.
Description of Work: Provided a remote tune up service to a desktop and a laptop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.98

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Caroline H.
10/2014
5.0
computer repair
  + -1 more
On the appointed time, the technician called and remotely took control of my computer. He fixed the problems that I had complained about, such as, being very slow, freezing up, windows popping up saying programs had stopped working, checking for problems. Technician said it would take about 45 minutes and that is about how long it did take. The technician was very friendly. I am very satisfied with the work done with this company and would use them again.
Description of Work: I made an appointment with the technician to remotely access my computer. The appointment was kept on time and in a friendly manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from PCPC Support
Thank You, I appreciate your feed back Anthony

Contact information

1912 Dandridge Dr, Columbus, OH 43229


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Office Equipment Repair,
Graphic Design,
Computer Sales

FAQ

PCPC Support is currently rated 4.6 overall out of 5.
PCPC Support accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, PCPC Support offers free project estimates.
No, PCPC Support does not offer eco-friendly accreditations.
No, PCPC Support does not offer a senior discount.
Yes, PCPC Support offers emergency services.
Yes, PCPC Support offers warranties.
PCPC Support offers the following services: Remote Repair Specialist. Schedule now to get your computer running at it's best. We have the BEST price and BEST service. We guarantee that we'll eliminate all malware, spyware and virus' on your PC. Call 844-TRY-PCPC Today! (844-879-7272)
Ask for details

Contact information

1912 Dandridge Dr, Columbus, OH 43229