Mr. Mover of Ohio Inc

THE MOVERS WERE VERY CAREFUL AND FRIENDLY. THEY WERE HERE WHEN THEY SAID THEY WOULD BE, AND DELIVERED THE FURNITURE WHEN THEY SAID THEY WOULD.

INITIAL MEETING FOR ESTIMATE WAS SET QUICKLY AND THE PERSON WHO ARRIVED WAS VERY THOROUGH IN LOOKING AT EACH ROOM TO GIVE ACCURATE ESTIMATE. WE MOVED SOME ITEMS ON OUR OWN AND HE TOLD US IT WOULD FALL BETWEEN HIS LOW ESTIMATE (IF WE MOVED ALL THE BOXES) AND THE HIGH ONE (IF THEY MOVED ALL). BASED ON PRICE AND THEIR RATING ON THE LIST WE USED THEM. OVERALL THE CREW WAS POLITE, CAREFUL WITH OUR ITEMS AND PROMPT. WE DID NOT HAVE ANY DAMAGED ITEMS AND MOST THINGS WERE PLACED WHERE THEY SHOULD HAVE BEEN. HOWEVER, AT THE END - WE WERE TOLD A PRICE THAT WAS OUR HIGH ESTIMATE PLUS THE 10% DEVIATION. WE QUESTIONED THIS - AS WE DID MOVE TWO U-HAUL TRUCK LOADS OURSELVES. THE PRICING SHOULD HAVE FALLEN IN BETWEEN THE LOW AND HIGH AS HE QUOTED. THE MOVER COULD GIVE ME ABSOLUTELY NO REASONABLE EXPLANATION AS TO WHY THIS PRICING. WE CALLED THE OFFICE AND DISCUSSED AND SETTLED ON A FAIR PRICE, OVERALL GOOD EXPERIENCE - EXCEPT FOR THE PROBLEM AT THE END.

THIS COMPANY LITERALLY RAN AND HUSTLED WHILE MOVING OUR BELONGINGS. THEY WERE POLITE AND COULD NOT HAVE BEEN NICER. THEY TREATED THE STUFF LIKE IT WAS THEIR OWN, AND THERE WAS NOT DAMAGE TO EITHER OF THE HOMES. THE CREW LEADER, LEE, WAS LIKE A MAGICIAN. HE GOT PIECES OF FURNITURE IN PLACES THAT YOU COULD NOT BELIEVE, AND DID NOT GET A KNICK OR A SCRATCH ANYWHERE. THIS COMPANY WAS JUST AMAZING. WE ALSO RECOMMENDED THEM TO MY IN-LAWS AND MY HUSBAND'S COLLEAGUES AND THEY BOTH SAID THEY RECEIVED EXCELLENT SERVICE AS WELL. THE PRICE WAS VERY COMPETITIVE. AND WHILE I HOPE I NEVER MOVE AGAIN, I WOULD DEFINITELY USE THEM IN THE FUTURE. THEY ALSO GAVE ME SOME TIPS ON WHERE TO PLACE THE FURNITURE, SO IT WAS LIKE I HAD INTERIOR DESIGNERS AS WELL! WHAT WE LIKED ABOUT THIS COMPANY WAS THE TRAINING THEY GAVE TO THE CREW SO BOTH YOUR BELONGINGS AND THE MOVERS WERE SAFE. THE EMPHASIS ON THE SERVICE QUALITY IS WHAT SETS THEM APART FROM OTHER COMPANIES. WE LIKE THE COMPANIES PHILOSOPHY.

THERE WAS SOME DAMAGE TO A PIECE OF FURNITURE, BUT ARE COMPENSATING ME. THEY DID GOOD WORK ON A VERY HOT DAY, & MANAGED TO MAINTAIN A PROFESSIONAL, FRIENDLY ATTITUDE.

THE TWO MOVERS (ROB AND LUKE) WERE ABSOLUTE ANGELS. THEY WERE HARDWORKING, AND VERY, VERY CAREFUL WITH EACH PIECE THEY MOVED. TOOK GREAT CARE TO PROTECT THE WALLS AND FLOORS. EVEN IN THIS VERY VOLATILE ENVIRONMENT THEY WERE VERY COURTEOUS, HANDLED THE MOVE WITH GOOD HUMOR. THEIR WORK WAS WELL ABOVE AND BEYOND MY EXPECTATIONS. BY WORKING FAST AND EFFICIENT THEY SHORTENED A VERY PAINFUL SITUATION, AND THEY HANDLED THEMSELVES IN A VERY PROFESSIONAL MANNER. I COULD NOT HAVE GOTTEN THIS LEVEL OF KINDNESS AND WILLINGNESS EVEN FROM MY OWN FAMILY! I WOULD GIVE LUKE AND ROB A++++++ IF THAT WAS ALLOWED. THE LADY I TALKED TO IN THE OFFICE, JUDY, WAS GREAT TO WORK WITH ALSO. SHE WAS VERY ACCOMMODATING AND HELPFUL. MR. MOVER WILL THE FIRST COMPANY I CALL IF I EVER NEED TO HIRE MOVERS AGAIN. I NOMINATE MR. MOVER FOR ANGIE'S LIST 2005 SUPER SERVICE AWARD!

JUDY IN THE OFFICE WAS VERY POLITE, HELPFUL IN SCHEDULING DATE FOR MOVERS AND EXPLAINING THE PROCESS FOR THEIR UNIQUE BOX LOAN PROGRAM. SINCE OUR MOVE WAS A SHORT DISTANCE, SHE EVEN WORKED IT OUT SO THAT ALL OF THE BOXES WERE RETURNED WITH THE MOVERS, RATHER THAN SCHEDULING A SEPARATE PICK UP. JUDY CALLED ON THE MOVE DATE TO LET ME KNOW THE MOVERS WERE GOING TO BE A LITTLE LATE. MOVERS THEMSELVES WERE KIND OF SLOPPY AND DAMAGED SOME OF THE FURNITURE AND SCRAPPED UP THE NEW HOUSE'S HARDWOOD FLOORS DUE TO CARELESSNESS. HOWEVER, MR. MOVERS' FURNITURE REPAIR PERSON HAS BEEN GREAT AND YOU CANNOT TELL WHERE THE DAMAGE OCCURRED.

THEY DID AN OK JOB OVERALL. IT WAS COMPLETED, BUT ONLY AFTER A ROUGH BEGINNING. THEY ARRIVED LATE WITHOUT A CALL, (I HAD TO CALL THEM). DUE TO THE NEED TO RENT A TRUCK. ONE OUT OF THE THREE YOUNG MEN WAS VERY POLITE, ONE APPEARED TO BE VERY UNSURE AS TO WHY HE WAS THERE, AND THE THIRD CLEARLY DID NOT WANT TO WORK THAT DAY FROM THE COMMENTS HE WAS MAKING. THE COMMENTS MAY HAVE BEEN IN A JOKING MANNER, BUT IT APPEARED VERY UNPROFESSIONAL TO ME. THEY DID DO A NICE JOB WITH MY LARGE COLLECTION OF ANTIQUES, BUT APPEARED TO BE IN A HURRY. I HAD TO ASK TO CHECK THE TRUCK, AND ASK TO REPLACE THE DOOR THAT THEY REMOVED AND TO FINISH PLACING SOME ITEMS. I LIKED THAT THERE WAS A WALK THROUGH ESTIMATE, BUT THE SCALE OF THE JOB DID NOT SEEM TO GET PASSED ON TO THE MOVERS. MY WHOLE POINT OF GETTING THE WALK THROUGH, AND PAYING A HIGHER PRICE FOR IT. THEY ACCOMPLISHED THE JOB SATISFACTORILY, BUT I WILL PROBABLY NOT USE AGAIN.`

QUENTIN AND BRIAN, THE MOVERS WHO DID THE WORK, WERE WONDERFUL. ALTHOUGH I COULD NOT BE GIVEN A SPECIFIC TIME OF ARRIVAL DUE TO THEIR HAVING TO RETURN TO COLUMBUS FROM AN OUT-OF-TOWN MOVE, THEY CALLED ME, AS PROMISED, AS SOON AS THEY WERE IN COLUMBUS. THEY WERE EXTREMELY KIND AND PROFESSIONAL. THEY LOADED AND UNLOADED MY FURNITURE WITH EXTREME CARE - AS THOUGH IT WERE THEIR OWN. THE SOFA HAD OVER-STUFFED ARMS AND IT WAS A VERY TIGHT SQUEEZE TO GET IT INTO THE HOUSE. THEY PROTECTED MY SOFA BY PUTTING FABRIC UP AGAINST THE DOORFRAME AS THEY GUIDED THE SOFA IN. I WAS VERY IMPRESSED WITH THE CARE THEY TOOK WITH MY FURNITURE AND WITH THEIR POSITIVE AND PLEASANT ATTITUDE. I INITIALLY DEALT WITH JUDY DEBOLT VIA PHONE AND SHE SET THE DELIVERY UP. JUDY WAS ALSO VERY KIND AND MORE THAN WILLING TO WORK WITH ME TO GET THE JOB DONE. I WOULD HIGHLY RECOMMEND THIS COMPANY (AND ESPECIALLY JUDY, QUENTIN AND BRIAN) TO ANYONE LOOKING FOR MOVERS.

THE MOVERS WERE ON TIME, HANDLED MY FURNITURE WITH CARE AND WORKED HARD.

I HOPE THIS COMPANY STAYS AROUND FOR A LONG TIME, IN CASE I EVER MOVE AGAIN! THEY MADE A STRESSFUL SITUATION MUCH EASIER. THE TEAM I HAD (ROB, JEFF, PAUL, QUENTIN, RICHARD) ENJOYED THEMSELVES AND MADE ME LAUGH. THEY PACKED EVERYTHING VERY WELL (INCLUDING JANIE THOSE 2 DAYS), AND WERE POLITE AND TIMELY. THIS WAS A BIG MOVE, AND THEY NEVER SEEMED TIRED. EVEN PLAYED BASKETBALL WITH MY SONS ON AN OCCASIONAL BREAK. JUDY WAS GREAT ON HER END TOO. SOME TAR FROM THE STREET WAS TRACKED IN ON THE CARPET, BY MISTAKE, AND SHE PAID FOR THE CLEANING. DEFINITELY USE THESE MOVERS.

I EXPLAINED THAT MY HUSBAND IS RETIRED AND HOME ALL DAY LONG AND WE ARE VERY FLEXIBLE WITH OUR TIME (TOLD THE OTHER COMPANIES THE SAME THING) THEY QUOTED ME $75.00 AND THEY WERE HERE THE NEXT DAY. THEY CALLED BEFORE COMING. DID AN EXCELLENT AND FAST JOB OF MOVING THE SOFA & TV. EVERYONE WE WORK WITH FROM MR. MOVER COMMUNICATED VERY WELL. THE ABOVE IS VERY IMPORTANT TO SENIORS.

THE ESTIMATE WAS PROVIDED AFTER AN IN-PERSON REVIEW OF THE HOME AND ITS CONTENTS. THE ESTIMATE WAS THOROUGHLY EXPLAINED, AS WELL AS THE FULL REPLACEMENT COST INSURANCE. WE ALSO LIKED THE FACT THAT THE EMPLOYEES ARE GENERALLY LONGER SERVICE EMPLOYEES WITH FULL BACKGROUND CHECKS. THE CREW ARRIVED TO START THE DAY AT PRECISELY THE SCHEDULED TIME. THEY WERE PROFESSIONAL AND VERY PLEASANT, WHICH HELPED RELIEVE INEVITABLE MOVING DAY STRESS. THEY TOOK CARE OF OUR ITEMS AND WE HAD NO DAMAGE. THEY ASKED QUESTIONS WHEN NEEDED. THEY WERE PATIENT WITH MY OCCASIONAL CHANGE OF LOCATION FOR FURNITURE. WE VOLUNTARILY PREPARED, IN ADVANCE, BY PACKING AND MOVING SMALL BOXED ITEMS TO MAKE THE MOVE MORE EFFICIENT, AND THEY WERE FINISHED AHEAD OF SCHEDULE. THE TOTAL WAS ONLY ABOUT 60% OF THE ORIGINAL ESTIMATE! WE RECOMMEND THEM HIGHLY.

ON TIME, POLITE, ENTHUSIASTIC GUYS! VERY GOOD!!

THE COMPANY WAS VERY POLITE, AND WERE QUICK TO RESPOND TO MY REQUEST. THE TWO MOVERS THEY SENT OVER WERE POLITE, PROFESSIONAL, AND VERY CAREFUL ABOUT MY NEWLY PAINTED WALLS. THE PRICE WAS VERY REASONABLE, CONSIDERING THE FACT THAT I HAD RECEIVED QUOTES FROM $100-$200. THE JOB ONLY TOOK 20 MINUTES, AND I THOUGHT THE PRICE I PAID WAS VERY APPROPRIATE.

ALL ASPECTS OF SERVICE WAS VERY WELL PERFORMED. I WOULD DEFINITELY RECOMMEND, AND ALSO USE AGAIN.

THEY WERE WONDERFUL. VERY PROFESSIONAL, NICE, AND SPEEDY. YOU COULDN'T ASK FOR A BETTER SERVICE. I WOULD DEFINITELY USE THEM AGAIN, AND RECOMMEND THEM TO OTHERS.

WE WERE PLEASED WITH THEIR WORK. VERY FRIENDLY.

THE GENTLEMAN MAKING THE ESTIMATE WAS HONEST AND HELPFUL. HE MADE SURE WE KNEW WHAT IT WOULD COST FOR SEVERAL OPTIONS (WHO PACKS, WHAT GETS MOVED). THE FELLAS WHO PACKED AND MOVED THE ITEMS WERE VERY HELPFUL AND FRIENDLY.

THE CREW WAS FRIENDLY AND USED THE SAME CARE I WOULD HAVE USED IF ABLE IN MOVING MY OWN ITEMS.

I CALLED ON A SATURDAY MORNING TO ARRANGE FOR THEM TO MEET A FRIEND AT A FURNITURE STORE AND PICK UP 3 PCS OF FURNITURE TO PUT INTO STORAGE. THEY WERE ABLE TO FIT THE PICKUP IN EARLY MONDAY AFTERNOON. THEY WERE SUPER ACCOMMODATING, AND DIDN'T REQUIRE ME TO BE THERE TO SIGN ANYTHING!!! THEY WERE A PLEASURE TO WORK WITH, AND HAD THE LEAST EXPENSIVE ESTIMATE THAN ANYONE BY ALMOST 1/2!!! I WILL BE USING THEM AGAIN FOR A FULL HOUSE MOVE THIS SUMMER.

EXTREMELY PROFESSIONAL, AND VERY PROMPT TO RETURN MY PHONE CALLS, BUT THIS COMPANY DID NOT PROVIDE THE LOWEST ESTIMATE.

THEY DID A GREAT JOB AND WE WOULD USE THEM AGAIN.

GREAT, SUPER, PROFESSIONAL, COURTEOUS, ON TIME. NOT ONE ITEM WAS DAMAGED OR BROKEN. I WOULD USE MR. MOVER AGAIN, AND WOULD HIGHLY RECOMMEND THEM TO ANY FAMILY MEMBER OR FRIEND. IF THERE WAS A HIGHER GRADE ON ANGIE'S LIST THAN ''A'' THEY SHOULD GET IT.

THEY WERE UNDERSTANDING ABOUT SETTING UP OUR FURNITURE. THEY WERE VERY NICE AND FAST. THEY SHOWED UP AT 8AM AND WE WERE DONE BY 5. THE PRESIDENT OF THE COMPANY WAS THE ONE THAT ACTUALLY DID THE QUOTE. I WOULD RECOMMEND THEM TO ANYBODY. WE WERE ABLE TO SELL BACK THE BOXES AT THE PURCHASE PRICE DUE TO BEING AN ANGIE'S LIST MEMBER.

I WAS VERY HAPPY WITH THE CREW THAT MOVED US. THEY WORKED HARD. THEY WERE PLEASANT AND COURTEOUS AROUND ME AND MY 2 SMALL CHILDREN. THEY WERE VERY CAREFUL NOT TO DAMAGE ANYTHING. MY ONLY COMPLAINT IS THAT THE ESTIMATE WAS MUCH LOWER THAN THE FINAL COST. I THINK THE FINAL COST WAS FAIR; I ACTUALLY EXPECTED TO PAY THIS MUCH. THE PERSON WHO CAME OUT TO GIVE US THE ESTIMATE JUST DIDN'T APPRECIATE HOW MUCH I HAD CRAMMED IN MY ATTIC AND BASEMENT. ANOTHER GOOD THING ABOUT THE COMPANY IS THAT THEY WERE VERY NICE TO DEAL WITH ON THE PHONE. I CHANGED MY MOVE DATE ABOUT 3 TIMES. THEY WERE VERY FLEXIBLE, AND WHEN I CALLED I ACTUALLY FELT LIKE THE PERSON ON THE OTHER END OF THE PHONE HAD MY BEST INTEREST IN MIND.