Moore & Sons Tree Service

I WOULD HIRE AGAIN, PHONED IN MY REQUEST FOR AN ESTIMATE AND TERRY MOORE WAS OUT WITHIN THE WEEK AND I RECEIVED AN ESTIMATE IN THE MAIL WHICH INCLUDED OPTIONAL SCENARIOS FOR WORK TO BE COMPLETED, I WAS ABLE TO TALK WITH TERRY ON THE PHONE TO DISCUSS THE OPTIONS, SCHEDULED A DATE FOR SERVICE, THEY ARRIVED EARLY ON THE SCHEDULED DAY WHICH PLEASED ME, I DID THE WALK THROUGH WITH THE CREW, THEY SEEMED VERY KNOWLEDGEABLE AND RESPONDED TO MY REQUESTS FOR CONSERVATIVE CUTS AND PRUNING... AND GAVE A LOT OF ATTENTION TO OPENING UP A TREE IN NEED OF DEADWOODING... TRIMMING TO ALLOW THE WIND TO MOVE THROUGH IT TO AVOID FUTURE DAMAGE TO BRANCHES. THEY CLEANED UP CUT WOOD AND BRANCHES THAT HAD COME DOWN PRIOR TO THEIR VISIT, THEY RAKED THE AREAS UNDER THE TREE WHERE THEY OPENED UP THE TREE, BUT I DID HAVE TO PICK UP MANY SMALL UNDER 1'' PIECES BY HAND. I WOULD HAVE THEM COME OUT FOR FUTURE TREE SERVICE. A FRIENDLY, COURTEOUS PROFESSIONAL SERVICE FROM THE OWNER, OFFICE AND CREW.

A VERY LARGE TREE SPLIT AND WAS IN OUR BACKYARD. I LEFT A MESSAGE IN THE EVENING AND HEATHER CALLED ME FIRST THING THE NEXT MORNING. THEY CAME OUT AND DID AN ESTIMATE THAT SAME DAY AND CALLED ME AT WORK TO LET ME KNOW. AS SOON AS I AUTHORIZED THEM TO PROCEED THEY SCHEDULED ME FOR THE NEXT MORNING. THEY CAME WHEN THEY SAID THEY WOULD, WERE VERY PLEASANT AND LEFT THE PROPERTY CLEANED UP.

THEY WERE ON TIME, VERY HELPFUL, AND COMMUNICATED ABOUT THE TREES THEY WERE ASSESSING. THEY GAVE US AN ACCURATE ''WINDOW'' DURING WHICH THE WORK WOULD BE DONE, THEN CALLED IN ADVANCE TO CONFIRM THE DAY. THEY HAD ENOUGH PEOPLE FOR THE JOB, WORKED WELL, AND CLEANED UP VERY WELL. THE PRICE WAS REASONABLE. THIS IS THE SECOND TIME WE HAVE UTILIZED THIS FAMILY COMPANY, AND WILL DO SO IN THE FUTURE.

VERY FRIENDLY ON PHONE. THE PERSON CAME OUT ON THE DAY STATED ON THE PHONE TO LEAVE AN ESTIMATE. THEIR ESTIMATE WAS NEXT TO LOWEST. SINCE IT WAS A SMALL JOB, THEY SAID IT WOULD BE TWO WEEKS BEFORE THE TREES WOULD BE REMOVED, BUT THAT IF THEY WERE IN THE AREA AND ANOTHER JOB FINISHED EARLY THEY WOULD FIT ME IN. 3 DAYS LATER THE TREES WERE GONE. THE CLEAN UP OF THE AREA WAS IMPRESSIVE. ALL I FOUND WAS SOME VERY SMALL TWIGS. AS STATED IN THE ESTIMATE, THE STUMPS WERE REMOVED 2 DAYS LATER. I WOULD DEFINITELY USE THEM AGAIN.

THEY CAME WHEN THEY SAID THEY WOULD, AND CLEANED UP DEBRIS AFTER THEY WERE FINISHED. I WOULD USE THEM AGAIN.

I WAS SO IMPRESSED WITH THIS OPERATION FROM START TO FINISH. THE TREES WERE LOCATED IN A HEAVILY WOODED AREA CLOSE TO OUR HOUSE, AND I DID NOT WANT TO HURT ANY OTHER TREES OR OUR HOUSE. THEY ACCOMPLISHED THIS WITH EASE BY BRINGING IN A BUCKET LOADER. I ALSO HAD CONCERNS ABOUT RUTS IN THE YARD FROM THE BUCKET LOADER, BUT THEY WERE SO CAREFUL. IN ORDER TO GET THE BUCKET LOADER ONTO OUR PROPERTY, THEY HAD TO GO ON A NEIGHBOR'S YARD WHO WAS VERY CONCERNED. SHE ASKED FOR A WRITTEN GUARANTEE THAT THEY WOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE YARD. MOORE and SON'S PROVIDED THIS IN A TIMELY FASHION, AND WITH NO INCONVENIENCE TO US. DURING THE WORK, A STORM WAS MOVING IN AND THEY WERE CAREFUL TO GET THE BUCKET LOADER OUT BEFORE ANY RAIN FELL. WE COULD NOT EVEN TELL THEY HAD THE TRUCK IN OUR BACKYARD WHEN THEY WERE FINISHED. THE WHOLE JOB WENT VERY SMOOTHLY. I WAS VERY HAPPY.

THE WHOLE EXPERIENCE WAS VERY GOOD. FROM SCHEDULING AN ESTIMATE, TO SETTING UP THE APPOINTMENT, AND THE EXECUTION OF THE JOB WAS DONE TO MY COMPLETE SATISFACTION. THE QUALITY OF WORK WAS GREAT. THEY TOOK THE TREES DOWN EFFICIENTLY AND CLEANED UP ALL THE DEBRIS. EVERYONE WAS FRIENDLY AND PLEASANT, WHICH I THINK HELPED ME RELAX AND KNOW THEY WOULD DO A GREAT JOB. A++

EXTREMELY RELIABLE COMPANY. CAME OUT THE DAY AFTER I CALLED TO GIVE AN ESTIMATE, WHICH THEY NOT ONLY SENT ME IN THE MAIL, BUT ALSO CALLED ME RIGHT AWAY. AFTER I GAVE THE OK, THEY CAME OUT AS SOON AS THE MONSOON RAINS STOPPED. I CONSIDER THE PRICE REASONABLE FOR THE QUALITY AND SPEEDINESS OF THE SERVICE.

VERY GOOD, DID EXACTLY WHAT THEY CONTRACTED TO DO, TERRY EVEN MADE AN EXTRA TRIP, AT NO COST, TO SATISFY HOME OWNER. AREAS AROUND WORK SITES WERE CLEAN AND FREE OF DEBRIS.

COMPANY WAS VERY RESPONSIVE IN RETURNING MESSAGE FOR ESTIMATE AND A WRITTEN QUOTE WAS SENT OUT. THE QUOTE INCLUDED ALL OPTIONS I REQUESTED (PRUNE VERSUS REMOVAL) AND ALSO SOME ADDITIONAL TREE TRIMMING THAT WAS NOT REQUESTED. I CALLED THE COMPANY TO SCHEDULE THE WORK AND WAS ADVISED THEY WOULD CALL THE NIGHT BEFORE THEY WOULD DO THE WORK. IN THE MEANTIME, I DECIDED ANOTHER TAXUS BUSH NEEDED TO BE REMOVED, AND THEY ADVISED IT WOULD BE AT NO ADDITIONAL COST. THEY DID CALL THE NIGHT BEFORE THEY COMPLETED THE WORK. I WILL DEFINITELY USE THIS COMPANY AGAIN!

LEFT A VOICEMAIL FOR THEM ON FRIDAY AFTERNOON AND RECEIVED A CALL BACK ON SUNDAY. THEY STOPPED BY ON MONDAY AND I RECEIVED THE ESTIMATE IN THE MAIL ON TUESDAY. THEIR ESTIMATE WAS ABOUT WHAT I HAD ORIGINALLY GUESSED THE COST MIGHT BE. HOWEVER, I ENDING UP CHOOSING A COMPANY THAT DID IT FOR ABOUT 2/3 OF WHAT MOORES WANTED ($1170).

RETURNED PHONE CALLS PROMPTLY, GOOD VALUE, SERVICE DONE CORRECTLY, BASED ON WHAT WAS COMMUNICATED.

THE WORK WAS DONE WELL, AND THE WORKERS TOOK CARE TO PROTECT OUR LAWN, PLANTS, AND OUTDOOR FURNITURE FROM DAMAGE FROM THE EQUIPMENT, AND FALLING TREE LIMBS. CLEAN UP WAS EXCELLENT. WE GOT THREE ESTIMATES FROM COMPANIES LISTED ON ANGIE'S LIST AND MOORE AND SONS' PRICE WAS RIGHT IN THE MIDDLE, BUT WE WERE VERY IMPRESSED WITH THE PROFESSIONAL ESTIMATE THEY GAVE US, AND THEIR WILLINGNESS TO ANSWER OUR QUESTIONS, SO IT WAS WORTH A LITTLE EXTRA MONEY.

OWNER WAS PROMPT, COURTEOUS AND VERY KNOWLEDGEABLE. HE HAD STRONG OPINIONS ON THE PROPER CARE/TRIMMING NEEDED AND AMOUNT OF HOMEOWNER INVOLVEMENT. HE GAVE ME A DETAILED QUOTE OF THE VARIOUS OPTIONS. HIS QUOTE WAS $300 (60%) MORE THAN THE ARBORIST I CHOSE, THOUGH I BELIEVE HE WANTED TO TRIM OUT MORE FROM THE 2 LARGE MAPLES THAN THE OTHER ARBORIST.

I WAS VERY SATISFIED WITH THEIR SERVICE AND WOULD RECOMMEND THEM. THEY WERE VERY ACCOMMODATING ON THE PHONE. QUICK WITH AN ESTIMATE. GOT THE JOB DONE QUICKLY, ON TIME AS PROMISED AND LEFT NO MESS OR EVIDENCE THAT THEY HAD BEEN THERE OTHER THAN THE COMPLETED WORK. MY ONLY SURPRISE WAS THAT MORE WAS TRIMMED FROM MY TREE THAN I HAD EXPECTED, BUT THAT'S PROBABLY WHAT WAS NEEDED. INVOICE WAS EXACTLY AS ESTIMATED. A VERY GOOD AND EASY EXPERIENCE.

EXCELLENT. RETURNED INITIAL CALL RIGHT AWAY, PROVIDED AND STUCK TO ESTIMATE. WILL USE AGAIN.

I WAS VERY PLEASED WITH THIS COMPANY. THE ESTIMATE WAS DONE WITHIN 2 DAYS. THE WORK WAS DONE WITHIN 2 WEEKS OF ACCEPTING THE ESTIMATE. THEY CALLED THE DAY BEFORE THEY CAME AND LET ME KNOW THE TIME THEY WOULD ARRIVE. THEY WERE VERY COURTEOUS AND PUNCTUAL. EVERYTHING WAS CLEANED UP NICELY.

GREAT JOB. GOOD PRICE. CLEANED UP AND REMOVED ALL DEBRIS.

THEY ACTUALLY CAME JUST A FEW DAYS AFTER I CALLED THEM AND PERFORMED THE WORK. EVERYTHING WAS DONE SATISFACTORILY AND THEY CLEANED UP COMPLETELY.

THEY CAME PROMPTLY AND GAVE ME AN ESTIMATE, BUT TOLD ME THE LINES WERE NOT ELECTRIC LINES AND RECOMMENDED DOING THE WORK LATER WHEN HAVING OTHER TREE TRIMMING DONE AS THE OVERALL COST WOULD BE LESS. REALLY APPRECIATED THE HONESTY.

SERVICE WAS EXPEDITIOUSLY PROVIDED AND WELL DONE. ESTIMATE WAS MADE PROMPTLY UPON REQUEST.

CAME OUT RIGHT AWAY AND GAVE AN ESTIMATE AND I WAS IMPRESSED WITH HIS KNOWLEDGE. HIS PRICES WERE THE BEST OUT OF ALL THE ESTIMATES I RECEIVED. I LIKE THAT HE WAS ABLE TO GET THE STUMPS OUT WITHOUT MACHINERY.

THESE FOLKS GAVE THE LOWEST ESTIMATE OF FIVE COMPANIES FOR THE VERY SAME WORK TO BE DONE. THEY WERE PROFESSIONAL AND RESPONSIVE TO OUR CALLS. ALL WORK WAS DONE AS EXPECTED AND WRITTEN IN THEIR CONTRACT.

OUR CONDOMINIUM ASSOCIATION USED MOORE and SONS THIS YEAR FOR ALL OUR TREE CARE - DEAD WOODING, FERTILIZING AND PRUNING. WE RECEIVED FOUR BIDS FOR THIS WORK AND THEY WERE BY FAR THE MOST PROFESSIONAL, KNOWLEDGEABLE AND COST EFFECTIVE OPTION. THEY WERE ALWAYS PROMPT IN RETURNING MY PHONE CALLS AND IN GETTING QUOTES BACK TO US. TERRY MOORE PERSONALLY MET WITH ME AFTER HE HAD ALREADY COME OUT TO OUR PROPERTY TO ASSESS THE SCOPE OF WORK, AND HE REVIEWED IN DETAIL WHAT WE WOULD NEED TO DO IN ORDER TO HAVE OUR TREES AND SHRUBS LOOKING AND GROWING HEALTHIER. HE WAS ALSO MORE THAN WILLING TO WORK WITHIN OUR BUDGET AND PHASE THE WORK OVER A PERIOD OF TIME. HEATHER AYRES, WHO DOES THE OFFICE END OF THE WORK AT MOORE and SONS, WAS ALSO VERY COURTEOUS, AND PROFESSIONAL. I WOULD DEFINITELY RECOMMEND THEM!

CAME OUT THE SAME DAY I CALLED TO GIVE THE ESTIMATE. EVERYONE WAS VERY PLEASANT AND EASY TO WORK WITH--I WOULD USE THEM AGAIN IN THE FUTURE.