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McAtee Plumbing Heating & Air

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Locally owned and operated, we have over 60 years of experience. We are your full service plumbing company that specializes in residential & commercial plumbing, heating, cooling, & geothermal. We have 24/7 service so our qualified technicians are always ready to respond to any emergency. If you are looking for honest, qualified technicians, we can handle all your needs. HVAC and back flow Certified we can handle anything from a leaking faucet, to a furnace replacement, even an underground water line repair. Call our experienced technicians today!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

plumbing contractor,water heater repair,water line repair,ac repair,furnace repair,hydrojetting,gas line repair,geothermal heating and cooling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
2%
3
9%
2
2%
1
19%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 26-43 of 43 reviews

Amy H.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service 11-23-14.
Rating CategoryRating out of 5
Yes, I recommend this pro

Phares W.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They snaked out our drain. They did a really good job. They were able to get out as much as they could but it may take more to get the rest. But they always do good work. They're reasonably priced. They clean up after themselves. They just do good work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Esther K.
06/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: My water heater need to be looked at b/c it was making clanking noises. I used this company through Home Warranty of America because the original company could not come out until 6 days after the claim. The claim was made on a Thursday. Home warranty of America suggested McAtee b/c they could come out the very next day and didn't want me to be w/o hot water. Bridgette called me to say that earliest available would be Wednesday of next week. Reluctantly, I agreed b/c I didn't want to deal with the hassle of rescheduling. They gave me a time window from 10-2. Really? A 4 hour window? Bridgette told me that the technician would call me when he would was near. I waited... waited....and waited....They NEVER SHOWED UP! No phone call to cancel the appt or to even apologize. I still have yet to hear from them. I don't expect to either. I can't believe the lack of professionalism. Don't EVER use this company!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Carol F.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They repaired a trickle of hot water in kitchen, leak under sink in kitchen, corroded faucet for hot water in basement, persistent leaky toilet. Arrived later than promised with explanation provided. Some additional parts needed than originally anticipated raised price above estimate by $70 due to corrosion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$562

Adam S.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Fixed some plumbing issues. Did a great job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McAtee Plumbing Heating & Air
Thank you for taking the time to provide feedback in regards to your experience with McAtee. We strive to provide A+ customer service to all our customers. We appreciate your business and look forward to providing you future plumbing, heating and air conditioning services.

Angela C.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: These guys are awesome. They had to make several trips to fix our hot water tank only because it would appear to be fixed only to quit working again. I wouldn't hesitate to call them anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from McAtee Plumbing Heating & Air
[Member Name Removed], thanks for the review. We pride ourselves in making sure we solve the problem, and the customer is happy. We thank you for your business.

Pam D.
04/2014
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: We had a frozen sewer line and was unable to use any water for three weeks. MacAtee was able to replace the line and get us back in the house. Very professional. We were happy with the service and the price. Would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from McAtee Plumbing Heating & Air
Thank you for taking the time to submit this review. We pride ourselves in customer satisfaction, and the review process is a key for our training. We look forward to helping with any and all plumbing or HVAC issues you may have in the future.

JERI B.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Response from McAtee Plumbing Heating & Air
At Mcatee we pride our selves on customer service, we are pleased you were happy with the work performed and thank you for taking the time to provide a review. We value your experience and overall satisfaction.

Cody M.
09/2013
5.0
plumbing
  + -1 more
They did an Excellent job. I called McAtee at 10am and had someone at my house by noon. The had a great response time and I really needed a quick response time. They provided me with a free quote to fix everything for 290. They then got straight to work and had two people on the job. They needed a part and one tech when out on their own to get the fixture while the other got to work. Later determined the pipe coming into the house and the meter was not up to code and advised me they would like to fix it and they would have to remove the parts they just repaired because it was all extra that wasn't needed. They did this at the same price and didn't charge me anymore then the quote. This was a lot of work too and I am VERY grateful for the work they did. My water is running now and it only took them about three hours of work. They did an excellent job and everything is working fine. No more leaks and now my meter and pipes are run the proper way and up to code. They clearly knew what they were doing.
Description of Work: I had a pipe bust in my basement behind the water heater. I was unable to turn off the water because the main valve was not shutting all the way and seized up. I had to have the water company shut water off from the street. I called McAtee to fix the busted pipe and the main valve along with another pin hole leak in the pipe that was badly patched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from McAtee Plumbing Heating & Air
We thank you for your comments as we value the experience of our customers, and we look forward to servicing all your Plumbing, heating, and air conditioning needs.

Laura D.
08/2013
3.0
drain pipe
  + -1 more
Their price was $750, and they didn't have anything broken down on the estimate for materials or labor. It was a flat rate, and even though they were extremely polite and responsive, the price was way over what it should cost. I had another service provider come out and do this repair for me, and while they had done other work as well, it was only $110 to repair that same section of PVC pipe.
Description of Work: I contacted them for a free estimate only, I did not have them do the work. I had a PVC pipe in the front yard that goes from the downspout to the curb and they quoted to repair and replace a 4' section of a 3" PVC downspout line. And there were a couple downspouts towards the bottom where they connect with the riser and they said they would lift those up for me without any additional charge.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$750

Response from McAtee Plumbing Heating & Air
Thank you for taking the time to provide this review. At McAtee our primary focus is customer service, and quality of work. We apologize for the pricing confusion. I assure you I will re-evaluate the estimate given to ensure it was priced per our company guidelines.

Andrew P.
04/2013
5.0
drain cleaning
  + -1 more
Work was very professional. The team arrived early on a Tuesday morning and were completed by mid-afternoon. We requested copper rather than plastic and we paid for this out of pocket. Service was covered under an exterior water-line warranty. We were back in service quickly and with limited downtime. The only downside was the mounding of dirt on replacing the trench, we've had to work on leveling it out as the spring has come along, but expected as much with the timing it happened.
Description of Work: Our old galvanized water service line failed after 73 years in the ground and recent increased pressure due to a replacement of the service line up to the curb shutoff box. McAtee replaced the service line between the curb box and the house main shutoff valve. Required trenching 60 feet in the middle of winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from McAtee Plumbing Heating & Air
Thank you for taking the time to provide a review. We thrive for a positive customer experience with every job we perform. Please contact us with any future plumbing, heating, or air conditioning needs you may have in the future.

Jeanne C.
02/2013
5.0
plumbing
  + -1 more
SEE ABOVE AND PLEASE ADD INTO THIS MIX A GREAT OFFICE MANAGER WHO OBVIOUSLY KNOWS WHAT SHE'S DOING AND DOES IT. LOVE HER!
Description of Work: JOB WELL DONE.....PATRICK CAME AND WENT.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from McAtee Plumbing Heating & Air
Thank you for the review. All McAtee employees are focused on providing top notch customer service, and we are grateful you took the time to communicate your experience. We are just a phone call away for all your plumbing, heating and cooling needs.

Donna R.
02/2013
5.0
drain cleaning
  + -1 more
I had the company come out a few days before the service to provide an estimate to clean out 3 outside drains to the street, install a new frostproof outside faucet (& sweatball valve) with shut-off inside, and clean out the kitchen drain & the basement drain to which it's connected. Joshua provided the estimate and explained the entire procedure to me. He and Aaron arrived within the time frame promised and spent about 4.5 hours doing the requested work. I was especially pleased they were so thorough and efficient; and cleaned up the work areas so well after each part of the job, including scrubbing under the sink, cleaning the kitchen & basement floors, and spraying the street clean where the drain debris had accumulated. In addition Josh advised me how to properly prepare both outside faucets for winter, which heretofore I'd been doing incorrectly. Also, the receptionist who handled phone calls was very courteous and competent. I would use this company again.
Description of Work: Drain cleaning & new outside faucet
Rating CategoryRating out of 5
Yes, I recommend this pro
$550

Response from McAtee Plumbing Heating & Air
Thank you for the review. I will be sure to pass your experience on to the plumbers that were at your location. McAtee's focus has and always will be customer service, and quality work. We are pleased to hear your experience was right in line with our company motto. We look forward to hearing from you with any future plumbing, heating and cooling needs you may have.

CONNIE & NEIL O.
11/2012
5.0
plumbing
  + -1 more
They were very prompt and called to inform me they were on their way. The work was performed in good time and they made certain all was in working order before leaving. At our request, they returned the next day to replace the insulation which had become damp since it involved working near electrical current.
Description of Work: McAtee performed plumbing work on our hot water heater which is under contract. They installed new coils and regulated the heat. They drained the tank and replaced the insulation which had become wet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McAtee Plumbing Heating & Air
Thank you for taking the time to provide a review. Reviews are a great tool for me as a manager to see that our employees are providing the customer service we expect, and train them to provide. Your experience is very important to me, and to us as a company. We look forward to being your go to company for any and all future plumbing, heating, and air conditioning needs.

JILL B.
06/2012
5.0
excavators
  + -1 more
They were professional and prompt. They took their time to be careful digging since we have a sprinkler system they didn't want to damage. Even after digging such a huge deep hole, after replacing the dirt with the grass still intact on top, you could hardly tell what they did!! It was amazing how well the yard looked despite that kind of disruption (which had to be done). They did a great job and we will use them again!
Description of Work: Our main water line was leaking so we called the provider of our water line warranty, Columbia Service Partners. Just as they told me, McAtee called me within the hour to schedule a time for them to come look at our issue. They were able to come just a couple hours later and told me exactly what to expect and when they could come repair the leak (which was just a few days later). They repaired the leak in our main water line using an excavator to dig down over 5 feet deep. They replaced the dirt and even spread some grass seed or sod over the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McAtee Plumbing Heating & Air
Thank you for the response. We thrive to be the best in our industry, and provide a level of comfort for all our customers. Please do not hesitate to contact us for any future plumbing, heating, or air conditioning needs you may have.

Ron B.
06/2012
5.0
drain pipe, excavators
  + 0 more
McAtee was good. They came on time, they were in and out pretty quickly. They actually showed my how the work went.
Description of Work: I had an excavating work done, they replaced a drain pipe in my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Brandon J.
05/2011
3.0
drain pipe
  + -1 more
They did a decent job. I may use this company in future.
Description of Work: I used McAtee LLC to redo our waterline. It was covered through our insurance.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NETTIE W.
04/2010
5.0
plumbing
  + -1 more
They did a good job, cleaned up after themselves.
Description of Work: They repaired my commode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)

Contact information

3041 E 14th Ave, Columbus, OH 43219

http://www.mcateellc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Drain Pipe Installation,
Excavating,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

McAtee Plumbing Heating & Air is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

McAtee Plumbing Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McAtee Plumbing Heating & Air offers free project estimates.
No, McAtee Plumbing Heating & Air does not offer eco-friendly accreditations.
No, McAtee Plumbing Heating & Air does not offer a senior discount.
Yes, McAtee Plumbing Heating & Air offers emergency services.
Yes, McAtee Plumbing Heating & Air offers warranties.
McAtee Plumbing Heating & Air offers the following services: plumbing contractor,water heater repair,water line repair,ac repair,furnace repair,hydrojetting,gas line repair,geothermal heating and cooling

Contact information

3041 E 14th Ave, Columbus, OH 43219

http://www.mcateellc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day