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Martin Carpet Cleaning Co

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 1890, Martin Carpet Cleaning has been Central Ohio’s most trusted carpet, tile, furniture and rug cleaning company. Our first priority is complete customer satisfaction by exceeding all of your expectations.

Business highlights

135 years of trusted experience

Services we offer

Professional Residential & Commercial Cleaning - Carpet, Tile & Grout Floors & Furniture. In-Home Carpet Repair, In-Plant Oriental & Area Rug Cleaning & Repair.

Services we don't offer

Drapery Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 299 reviews

Deborah P.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I called the and they were able to come out that week. Arrived on time. They were professional and helpful. They got a blood stain off my sofa and it looks great.
Description of Work: They cleaned my kitchen carpet, living room, one bedroom and hallway. It looks great. I thought I was going to have to get new hallway carpet but their cleaning was so good, I will not purchase new carpet now. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JOYCE B.
11/2011
5.0
carpet cleaners
  + -1 more
They are very good. They were professional, prompt, and efficient. I would use them in the future and I would recommend their services anyone.
Description of Work: I have used them a couple of times. They cleaned a bedroom and a living room that connects to our dinning area. The most recent time they cleaned a carpet in a family room downstairs and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SANDRA L G.
11/2011
5.0
carpet cleaners
  + -1 more
I have always been happy with their service.
Description of Work: They have cleaned my carpets for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Turid G.
11/2011
5.0
carpet cleaners
  + -1 more
We have used them several times and we are very happy with them. It is a family-run business. They are always very professional. The receptionist is very professional with the phone when we make our initial call. We have gone down there and we have had excellent service. We have dropped off a few rugs to be cleaned. Probably the best thing is that their prices are very competitive and they don’t over-soak the carpet and that was the main thing. On an average we spend about $100. We would use them again; in fact, they are actually coming out next weekend.
Description of Work: We use the services of Martin Carpet Cleaning Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane O.
11/2011
5.0
carpet cleaners
  + -1 more
in and out quickly and did a good job on old carpet.
Description of Work: cleaned carpets in entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Russ H.
11/2011
5.0
carpet cleaners
  + -1 more
Showed up on time, knew what they were doing.
Description of Work: Just came in and did the Living room and guest rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Suzi R.
11/2011
5.0
carpet cleaners
  + -1 more
They arrived on time & finished in a timely manner.
Description of Work: They cleaned my living room, dining room, stairs and spot cleaned a couple of rooms. They charge by the square foot so you can get small soiled area cleaned without payiing for an entire room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JEANETTE B.
10/2011
5.0
carpet cleaners
  + -1 more
To have the whole downstairs done it is a little over $100. They do a good job and I trust them. The carpeting is off white and they have cleaned it and gotten stains out that we thought were there for good.
Description of Work: I have been using Martin Carpet Cleaning for about 12 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ESTHER P.
10/2011
5.0
carpet cleaners
  + -1 more
They work very hard to please you. So far, I have been very happy with them. I thought their pricing was fine.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LIZ & ANDY S.
10/2011
5.0
carpet cleaners
  + -1 more
We have used Martin Carpet Cleaning several times and each occasion it has been an excellent experience. The customer service staff is very friendly and helpful in scheduling. The carpet cleaners themselves have arrived when they indicated they would be there and have done a marvelous job cleaning our carpets. They have been successful in removing a multitude of stains, including coffee spills, pet stains, and oil. I would highly recommend this company for carpet cleaning.
Description of Work: Martin Carpet Cleaning cleaned several rooms and stairways in our house. In addition, they applied a Teflon stain protector that has been useful in preserving the longevity of our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Megan P.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The company was nice on the phone and fit me in when I explained what was going on... BAD pet situation. They were very nice upon arrival. They were very fast, but incredibly thorough. my carpets and furniture looked phenomenal when they were finished.
Description of Work: I had an emergency cleaning needed. My entire living room, stairs, and a great deal of furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MARIBETH W.
09/2011
5.0
carpet cleaners, carpet installation
  + 0 more
I dropped my rugs off at their shop in German Village and was told they would be ready in 3 weeks...it actually took 2 weeks. Everyone was very nice. There was a discount for taking them in and picking them up myself. Both rugs look great!
Description of Work: They cleaned my 9x12 wool oriental rug and removed the fringe and then finished the ends by hand. They also cleaned my oval braided rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$442

AMANPAL G.
09/2011
5.0
carpet cleaners
  + -1 more
They are very nice: I dropped off the rugs at their store (we live in German Village, so it was easy to do so); they helped me unload the rugs, and the rugs were clean just a few days later. Everyone was very helpful and courteous throughout the process.
Description of Work: The company cleaned several of our area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

ALFREDO G.
08/2011
5.0
carpet cleaners
  + -1 more
They arrived on time, whitened my carpets to my satisfaction and were courteous.
Description of Work: Cleaned carpets in great room, dining room, stairs, upstairs hallway, and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215.2

Mary C.
08/2011
5.0
carpet cleaners
  + -1 more
I am very happy with the services that Martin Carpet Cleaning gave to us. They were prompt when showing up for their appointment. They were very curtious and did a great job cleaning our carpets. We had some spots from our dogs that they were able to get out of the carpet. We also were very happy with the job they did on our sofa and love seat. I have used them previously and will continue to use them.
Description of Work: Martins cleaned three rooms of carpet as well as one sofa and one loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Norman G.
08/2011
5.0
carpet cleaners
  + -1 more
I called them on Thursday to schedule an appointment to have carpets cleaned in a home that I was about to rent to a new tenant. They were very cordial on the phone, and were able to schedule the appoint for my requested time on Monday. I asked that they give me a call about an hour before they showed up to confirm that I would be ready for them. They did not try to sell me anything for which I did not ask. When Monday came, they called about an hour and fifteen minutes before they arrived, and they showed up on time. The gentleman that were sent were polite and courteous. They measured the room to confirm pricing (which is based on sq. ft and matched closely what I was given over the phone). I then asked them about deodorizing the carpet as well, and they happily agreed and recalculated the price. They paid attention to details, using different solvents and brushes on tough spots as necessary. They worked hard to get out all spots on the carpet and did an exceptional job. The carpets were left looking better than I had anticipated, and nearly dry. I paid them upon completion of the job.
Description of Work: They cleaned and deodorized a house full of carpets, including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

patricia H.
08/2011
5.0
carpet cleaners
  + -1 more
The young carpet technicians were professional, & punctual. My experiences with all of them have been GREAT!! They come in to clean the carpet, and usually have it done within 45-60 minutes!! Great customer service!!
Description of Work: Downstairs Living Room, Dining Room and Patio Room carpets cleaned. They do a wonderful job cleaning, especially removing spots. The carpet looks new after they are here! I have been using them for 5+ years! Other carpet cleaners have not been able to compare! I highly recommend Martin's!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Christina B.
08/2011
5.0
carpet cleaners
  + -1 more
Martin Carpets cleaned our carpets last year and I was pleased with the result. This year they did a good job again. I plan to call them each year.
Description of Work: Martin Carpet cleaned the carpets in our house. They did a thorough job and responded promptly to my calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

WES M.
08/2011
5.0
carpet cleaners
  + -1 more
Excellent! I highly recommend them.
Description of Work: Carpet Cleaning of 4 rooms plus hallways, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andy M.
08/2011
5.0
carpet cleaners
  + -1 more
Great job cleaning the carpets. They were very easy to work with, set up a quick appointment, and my only complaint is I was coordinating the carpet cleaning with the housecleaning service, and the carpet cleaners came 2 hours earlier than expected. But it all worked out, and I'd use them again.
Description of Work: They cleaned the carpets in my rental condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

AMY S.
08/2011
5.0
carpet cleaners
  + -1 more
Scheduled us quickly and performed service quickly. Did a good job, carpets looked much better.
Description of Work: Cleaned two carpets and some of basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim B.
07/2011
5.0
carpet cleaners
  + -1 more
Called Martin on short notice and received an estimate for carpet cleaning for our entire. The home was previously vacant for one year and had some strong pet odors and several stains. They were able to effectively deoderize the home and remove some of the stains and lighten others. They went out of their way to get to our home quickly on short notice. Pricing was competitive with others and professionalism was excellent.
Description of Work: Carpet cleaning for entire house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DIANE N.
07/2011
5.0
carpet cleaners, carpet installation
  + 0 more
It's a great company. They were helpful when I had questions about the large remnant I wanted to have bound, and the padding that was suggested is excellent. They do good work.
Description of Work: I've taken my carpets and rugs for cleaning several times. Last year I also took a large piece of carpeting for them to cut, clean, and bind. I also bought padding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOHN R.
07/2011
5.0
carpet cleaners
  + -1 more
Staff were responsive from time of call to work performed. They explained why they felt they were superior to other services when I asked them but did not put down other services. They did an excellent job. Price is slightly higher than some but work is superior in my opinion. I don't recall the exact dates of services as I am filling this out several months after work. I have used them before and they are now my carpet cleaner of choice
Description of Work: Cleaning of heavily soiled hallway, bathrooms, bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica S.
07/2011
5.0
carpet installation
  + -1 more
I was recommended about them and they were very good.
Description of Work: Martin Carpet Cleaning Co. cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

795 S Wall St, Columbus, OH 43206

http://www.martincarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation

FAQ

Martin Carpet Cleaning Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Martin Carpet Cleaning Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Martin Carpet Cleaning Co offers free project estimates.
Yes, Martin Carpet Cleaning Co offers eco-friendly accreditations.
Yes, Martin Carpet Cleaning Co offers a 10% senior discount.
No, Martin Carpet Cleaning Co does not offer emergency services.
Yes, Martin Carpet Cleaning Co offers warranties.
Martin Carpet Cleaning Co offers the following services: Professional Residential & Commercial Cleaning - Carpet, Tile & Grout Floors & Furniture. In-Home Carpet Repair, In-Plant Oriental & Area Rug Cleaning & Repair.
Drapery Cleaning.

Contact information

795 S Wall St, Columbus, OH 43206

http://www.martincarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM