Since 1890, Martin Carpet Cleaning has been Central Ohio’s most trusted carpet, tile, furniture and rug cleaning company. Our first priority is complete customer satisfaction by exceeding all of your expectations.
David and Henry did a fantastic job restoring the beauty of our carpets. Our staircase carpeting is 20 years old, but you'd never know it after Henry finished working on it. Even the edges of the treads, which usually show the most wear, look practically like new. The two men also restored the brilliant colors of our 2 Oriental rugs. Throughout the process they were very polite and professional. We've hired Martin Carpet Cleaning before, and we'll hire them again. Price is right!
Description of Work: Cleaning of stairway carpet, hallway runner, bedroom, and 2 area rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
SANDRA H.
07/2017
5.0
carpet cleaners
+ -1 more
I have 2 large dogs and they do work every 6 months. This is a company my grandmother used 60 years ago and they've maintained their quality and do an awesome job.
Description of Work: I've used them for 30+ years. They steam clean 2100 square feet and put protectant and deodorant when they are finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kevin H.
07/2017
5.0
carpet cleaners
+ -1 more
Everything went very smoothly. We had prepared all of the rooms with removing all necessary furniture in advance so the cleaning was done quickly and the technicians were courteous and answered all questions. They even were able to provide little pads to allow some things to be set back sooner, which was very appreciated.
Description of Work: Cleaning all carpet in multiple rooms as well as several area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Barb D.
04/2017
5.0
carpet cleaners
+ -1 more
It was great! Have used them in this home and my other home.
Description of Work: Carpets cleaned , living room, dining room combo, office and bedroom. Have had them many times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jonathan W.
02/2017
5.0
carpet cleaners
+ -1 more
Great. Fantastic job, and since I dropped off & picked up, the price was very inexpensive.
Description of Work: I had a 4 x 6 oriental carpet loaded with cat hair and litter. Needed it thoroughly cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Pamela T.
02/2017
5.0
carpet cleaners
+ -1 more
They're thorough.They do a good job. They're responsive, you can usually set up an appointment within a weeks time. The workers were professional. They were kind.
Description of Work: Cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Phil S.
12/2016
5.0
carpet cleaners
+ -1 more
They are really good we've used them several times.
Description of Work: I use Martin Carpet Cleaning Co for carpet cleaning services. We took the carpet in. They cleaned it they did a really good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Kevin M.
11/2015
5.0
carpet cleaners
+ -1 more
I received quick communication from Martin's regarding scheduling of the job and it only took about a week to get on the schedule. They arrived on time and were very friendly and professional. They cleaned two rooms and a flight of steps and they looked great. I felt that they took more time and care in getting the carpet clean than the company I hired in the past. I thought the cost was reasonable especially since they did such a good job. I would use this company again and highly recommend them to others.
Description of Work: Cleaned carpets in 2 areas plus steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ron B.
09/2015
5.0
carpet cleaners
+ -1 more
Chris and Jordon did a great job of cleaning the furniture and rugs. They took their time were very thorough.
Description of Work: Cleaned upholstered furniture, rugs, and carpet. Also, applied stain protection to upholstered furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
Rosmarie H.
05/2015
3.0
carpet cleaners, carpet installation
+ 0 more
The first pair of workers were prompt, courteous, and took care with my furniture. They were very insistent that I inspect the carpeting after the job was done and voice my satisfaction, which I did. However, when the carpeting dried, the pet stains that I wanted removed were still visible. I called and they sent out a second team to re-clean the stained areas. This team was not as courteous and did not move my furniture back when they were done (even after I mentioned that I could not do it myself due to recent surgery). The second team was not able to do anything to help the stains, and simply had an 'oh,well' attitude, and left. I called the company the next day, and they explained that there are no guarantees on pet stains. I didn't find this in writing anywhere and have hired other professional carpet cleaners who were able to get the same types of stains out the first time with no issues. I would not use this company again. If you have pets, I recommend Master Clean. Cheaper and better quality work. I will be hiring them to complete the job that Martin didn't finish.
Description of Work: Steam cleaning and deodorizing of carpeting.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$152.01
Response from Martin Carpet Cleaning Co
Dear (removed member name), Thank you for your time on the phone today and for sharing your comments regarding your experience with Martin Carpet Cleaning. Your constructive feedback is very important to us. Please know that we are fully committed to ensuring that you receive the highest levels of service. Just like you, we are disappointed whenever a pet stain can not be removed from carpet or upholstery. Unfortunately, once the pet accident dries it turns "Alkaline" and becomes much harder to remove. If the accident is left for days, or weeks, depending on the fabric or floor type, it will permanently change the dye structure, therefore causing permanent staining. Although we cannot guarantee removal of a pet stain, our I.I.C.R.C certified technicians will use their experience, training and best efforts to address and remove the stain. If you would like to discuss your experience further please do not hesitate to contact me directly at 614-443-4655. I hope that you will give us another chance to provide you with our award winning service in the future. Sincerely, Brent Martin
Angela V.
04/2015
5.0
carpet cleaners
+ -1 more
Prior to their arrival we emptied the room and vacuumed. The service techs were prompt, efficient, and professional. They worked as a team and completed the work in 30 minutes.
Description of Work: Standard carpet cleaning, living room only
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
David G.
04/2015
5.0
carpet cleaners
+ -1 more
I've been using Martin's cleaning for a number of years, and they always come through., The technicians, who I requested in advance, Andy and James, both treated my home and me with respect. They told me exactly what needed to be done, and advised on the pros and cons of some additional services, I like the way they did not try and force me to do additional things (e,.g,. scotchgard), something which I have found quite annoying with other cleaning companies. I trusted their advice on everything, They did a thorough, high quality job. And I felt as if they took pride in their work and in serving their customers. Some might say that Martins charges more than the nationally franchised outfits, and they may. But you get what you pay for; and if you want your carpeting and furniture cleaned excellently, then trust Martins to do it--trust me! They'll do whatever it takes to make it right,.
Description of Work: Cleaned my carpet and several pieces of furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ksthy K.
11/2014
5.0
carpet cleaners
+ -1 more
The two-man crew arrived on time, provided the estimate based on my cleaning requests, did the cleaning and applied stain resister. They were efficient and thorough and completed the time in a timely fashion. They were great and I'll definitely use them again.
Description of Work: Cleaned great room, two bedrooms, stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218
SUSAN C.
11/2014
5.0
carpet cleaners
+ -1 more
They were super. They had a senior discount at 10% and it was amazing.
Description of Work: I used Martin Carpet Cleaning company. They cleaned all the carpet in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Linda M.
10/2014
5.0
carpet cleaners
+ -1 more
They came, we told them what we wanted done, they measured and told us a price. We agreed and they cleaned! The drying vac did a great job, was totally dry in 24 hours. We have used them many times and always does a "very" satisfactory job. "Very" professional and helpful.
Description of Work: They cleaned the carpet in many rooms, making sure to remove spots from coffee spills, etc.
I needed my carpet cleaned and didn't have a bad experience last time. Martin moved the furniture and got underneath it. It took them a long time for them to do the work. It was more expensive -- but I got a lot of work done. They showed up on time, too.
Description of Work: I had them clean all the carpets in the upstairs, the stairways, and the lower level. I also had them clean the couch and a chair. I've used them once before.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Anthony P.
08/2014
5.0
carpet cleaners
+ -1 more
I've used Martin Carpet Cleaning in the past and every time, I have received outstanding service. Chris and his team arrived on time, reviewed details regarding the cleaning and did a great job cleaning the carpet.
Description of Work: Cleaned the Carpets in the Family Room, Dining Room, Living Room and Steps
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Greg O.
08/2014
5.0
carpet cleaners
+ -1 more
They were very good, aware, ontime, very professionbal, did a great job,
Description of Work: I bought a Big Deal for "ENDS TODAY! $99 for $200 worth of Carpet or Tile Floor Cleaning Services! "
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Richard B.
08/2014
5.0
carpet cleaners
+ -1 more
They were extremely courteous on the phone as well as while they were here, they arrived right on the dot, and they did the cleaning in good time, with no fuss.
Description of Work: They cleaned my living room and hallway carpet, as well as two recliners and a couch with recliners at each end. They also Scotch Guarded them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Melisa B.
08/2014
5.0
carpet cleaners
+ -1 more
They arrived promptly and we were very satisfied with the service
They did a great job! I've used them in the past. They were at the home for about 2 hours working in the Master Bedroom, 2 other bedrooms, and the carpeted basement.
Description of Work: They cleaned several areas of my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Roberta L.
08/2014
5.0
carpet cleaners
+ -1 more
They called to see if they could come early and I told them they could come at a certain time which was not as early as they had hoped to come. They were polite as always. They are the only company I let clean my carpet which is a very picky and expensive California Berber. I have 3 dogs and 2 cats so they always have special "problem stains" to try and get out. I ALWAYS ask for Andy and if he can't get a stain out ..no one can. All the providers of service are competent but Andy is exceptional. They moved and replaced the furniture I needed moved, they put pads under the legs etc. They showed me the work after they were done and explained any problem areas. Nancy, the office lady schedules the appointments, if you get one of the men I suggest you ask for Nancy who will set up an appointment to suit your schedule.
Description of Work: Martin's cleaned deodarized and teftlon coated my carpet in living room, dinning L and hallway and a section of my Airstream tailer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
TERRI C.
08/2014
5.0
carpet cleaners
+ -1 more
Gentlemen were on time, pleasant and worked to remove a few stains in the carpet. Very pleased with the results. I would hire them again.
Description of Work: 2 bedrooms and two flights of stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Angela V.
08/2014
5.0
carpet cleaners
+ -1 more
Perfect! The carpets looked great and dried quickly. We cleared out of the room and vacuumed prior to the technician?s arrival. It took them about 40 minutes to complete the job. They were quick, courteous, and professional.
Description of Work: Cleaned wall to wall room, area rug, and runner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91.38
Linda C.
08/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Wonderful job! They were able to clean the oriental carpets as well as sculpted carpets. I have used the in home service as well as the drop off service. Bothe types of services were well worth the money and did a good job of cleaning the carpets.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation
FAQ
Martin Carpet Cleaning Co is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 12:00 PM
Martin Carpet Cleaning Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Martin Carpet Cleaning Co offers free project estimates.
Yes, Martin Carpet Cleaning Co offers eco-friendly accreditations.
Yes, Martin Carpet Cleaning Co offers a 10% senior discount.
No, Martin Carpet Cleaning Co does not offer emergency services.
Yes, Martin Carpet Cleaning Co offers warranties.
Martin Carpet Cleaning Co offers the following services: Professional Residential & Commercial Cleaning - Carpet, Tile & Grout Floors & Furniture. In-Home Carpet Repair, In-Plant Oriental & Area Rug Cleaning & Repair.