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Martin Carpet Cleaning Co

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 1890, Martin Carpet Cleaning has been Central Ohio’s most trusted carpet, tile, furniture and rug cleaning company. Our first priority is complete customer satisfaction by exceeding all of your expectations.

Business highlights

135 years of trusted experience

Services we offer

Professional Residential & Commercial Cleaning - Carpet, Tile & Grout Floors & Furniture. In-Home Carpet Repair, In-Plant Oriental & Area Rug Cleaning & Repair.

Services we don't offer

Drapery Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 299 reviews

Kathy R.
07/2011
5.0
carpet cleaners
  + -1 more
I always use Martin for my carpet cleaning. I get the Scotchguard treatment to protect against spills at least every other time. They do a very good job!
Description of Work: carpet cleaning and scotchguard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

LYNN S.
06/2011
5.0
carpet cleaners
  + -1 more
I spent $120 on that work. My carpets are cleaner than the last company I used. I was very pleased with the end result. They bring their own water in their own truck. The water is heated for extra cleaning. I am on the second floor and they have a hose long enough to get it to my house. They are properly equipped. They were pleasant and business-like. They did not try to sell me any products. They asked me what I was using in different spots and they advised me on what to use to remove spots.
Description of Work: I used Martin Carpet Cleaning Co. today to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mari F.
05/2011
4.0
carpet cleaners
  + -1 more
They were very good about being there on short notice. They did the job quickly and efficiently. They're prices aren't the cheapest is the only thing I would not put in their "excellent" area.
Description of Work: 7 room carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KC S.
05/2011
5.0
carpet cleaners
  + -1 more
Did an outstanding job. The carpet looks like it can take another 10 years wear. the condo was vacant, so they were able to get all the corners clean without any problems. Very happy with results.
Description of Work: Cleaned the carpet in living room, dining room and bedroom of my Mother-in-law's condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Erin B.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a very thorough job and were a great company to work with. They got all the stains out of the carpet. They even went the extra mile by cleaning the carpets in my car, which was complimentary. I would highly recommend them. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Martin Carpet Cleaning Co to clean among other things my living room sofa, upstairs carpet, basement carpet, area rugs and carpets in my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MATT D.
04/2011
5.0
carpet cleaners
  + -1 more
Wow...they were super nice and professional on the phone. They explained their "green" cleaning process and the estimate was great! Now I know why this family owned company has been around so long. I ended up getting new carpet, so I did not need the old stuff cleaned. However, Martin will be the only ones I call in the future!
Description of Work: I called Martin Carpet Cleaning to get an estimate.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana H.
03/2011
5.0
carpet cleaners
  + -1 more
They did a great job, very punctual. They quality was outstanding and I would recommend them to others.
Description of Work: They cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
03/2011
5.0
carpet cleaners
  + -1 more
Very prompt and professional. Didn't fool around, got the job done and were respectful of the furniture and property.
Description of Work: Cleaned carpets in three rooms and 6 dining chairs. We have had some cat "issues" and they applied stain remover and deodorant. Gave tips on how to better clean future stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Joan L.
02/2011
5.0
carpet cleaners
  + -1 more
I took a carpet to Martin to clean and he told me that it would be a waste of my money. He said that there was a whole slew of pottery barn rugs that the backing got deteriorated and melted. Mine was left on the moving truck and that happened so I just took it to him. He said there was definitely a problem in the industry and that a lot of these carpets (I don?t think they make now any more actually) and he could clean up and he was pretty sure that the smell would still be there because it's about the glue and backing. My carpet had sat on the moving truck for a week and a half at the end of July, so I just threw it away. He was very helpful and I would use him again. He even recommended certain companies in town that sold good quality carpets. I would use him again for his honesty and helpfulness. He also cleans tiles and at some point I may have them out if I ever need to clean the carpet.
Description of Work: I used the services of Martin Carpet Cleaning Co in July for carpet cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

KEVIN & HEIDI K.
01/2011
5.0
carpet cleaners
  + -1 more
They came early and called 20 minutes before. Quick.
Description of Work: Cleaned all of our basement carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

R P.
11/2010
5.0
carpet cleaners
  + -1 more
Arrived on time as promised. Very professional and took care of the furniture moved. We were pleased with their work.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JULIE M.
10/2010
5.0
carpet cleaners
  + -1 more
Great. i would use them again in the future.
Description of Work: i had my condo carpet cleaned, deoderized, scotch guarded. cleaned the downstairs steps and around all the furniture, all the open areas. i was very please with there work, i had a few bad stains and they were able to get them out. Two men showed up and they were very through with they work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

John S.
10/2010
5.0
carpet cleaners
  + -1 more
I really liked the foreman professional approach to his job. My wife really thought that the two men did a great job and they were very customer focused and friendly. Definitely will use again.
Description of Work: Cleaned stairs and entrie second floor of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jane H.
10/2010
5.0
carpet cleaners
  + -1 more
They came on time, answered all my questions, performed the work efficiently and in an excellent manner. Offered additional services but did not try to get me to spend more money. Explained the final bill thoroughly and explained how it differed from the estimate. Were careful with furniture and provided good information about when the carpet would dry, when to bring back furniture, etc. Would definitely use them again for carpet and upholstry cleaning and would recommend to others.
Description of Work: Cleaned carpets in living room, dining room, bedroom, hall & stairs. Treated stains and applied a stain resistent finish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Lawrence F.
09/2010
5.0
carpet cleaners
  + -1 more
Very good job! Definitely will be used again.
Description of Work: Cleaned the carpet in the following areas: hall stairs, upstairs hallway, master bedroom and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

DIANE W.
09/2010
5.0
carpet cleaners
  + -1 more
Jim and Josh called ahead and said they would be arriving in 15/20 min. They arrived on time, were very professional. They walked through and took measurements and gave me the cost up front. The basement has white carpet and has alot of traffic, (Especially on OSU game days) so it was pretty dirty. They cleaned it and our bedroom and our area rugs. They were very carefull. They laid down a rug in the hallway on the hard wood floor to prevent scratching. They also put up protectors against the door frames. I would highly recommend your company to everyone. The white carpet looks almost brand new. Great job
Description of Work: We had our downstairs carpet, downstairs bedroom, ,the stairs, master bedroom, 2 area rugs and 2 runners cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

John E.
07/2010
5.0
oriental rug cleaning
  + -1 more
The rug was stained with dog urine about eight years ago, rolled up, and hidden in the basement. I didn't think we could use it again, but Martin did a great job! There was some browning of the perimeter backing and fringe, and they re-cleaned it to try to get it as white as possible (which took an extra day), but they couldn't get all the brown out. They attributed it to dye in the backing adhesive, and I believe them. The brown doesn't show in the carpet, and it looks (and smells!) great!!
Description of Work: They cleaned my 8'x11' Chinese wool rug, with backing and fringe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Christina B.
06/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The carpet cleaners arrived early and completed the job quickly and thoroughly. They were careful to move furniture and my children's toys and placed foam beneath all furniture while the carpet dried.
Description of Work: Martin's cleaned several rooms, hallways, stairs, and two couches. They also applied a stain resistant formula.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

ELLEN & CHUCK W.
05/2010
5.0
carpet cleaners
  + -1 more
Two workmen came on time. Areas were reviewed and measured (for pricing which was close to estimate). Went about their work, asked us to look at areas. We requested a second pass of some steps, which they did with no hesitation. They provided instructions on how long to preferably stay off cleaned areas and what to do, if you needed to walk on them slightly earlier. Very courteous. Finished in slightly more than 1 hour from start. Very pleased!
Description of Work: Cleaned various room areas throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

DR JOHN & MELISSA W.
01/2010
5.0
carpet cleaners
  + -1 more
The two men arrived on time. The listened to my concerns. They were professional. They did a thorough job. They were able to get out a difficult stain. They also gave me tips on how to treat stains for future reference.
Description of Work: Cleaned carpets in bedrooms and hall. Applied deodorizer and some kind of stain guard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Patricia M.
01/2010
5.0
carpet cleaners
  + -1 more
The two men arrived on a timely basis with great attitudes. I was a bit rushed, being the holidays, and their nice personalities were a delight. They looked at the work to be done and went around my home with care. I have a small dog and the men were careful of her safety. The cleaning turned out VERY well and the carpet was not saturated feeling which is a problem I have experienced with other cleaning companies. I am pleased with the entire process....from the reservation through to writing the check, which was a reasonable amount for the work done. I highly recommend Martin Carpet Cleaning.....they will have all of my future business. I will also be using them for upholstery cleaning after the Christmas decor is put away.
Description of Work: I was in need of carpet cleaning in 3 areas of my home. I phoned the Martin company 10 days before Christmas and was able to get onto the schedule one week from my call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Zan H.
12/2009
5.0
carpet cleaners
  + -1 more
They arrived promptly and did a nice job. No wet soggy carpets afterwards.
Description of Work: carpets cleaned and tefflon coated

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARK H.
11/2009
5.0
carpet cleaners
  + -1 more
I used them last year and they were good. The price was what I expected, but it was not what I would consider cheap. We were able to schedule the appointment quickly. They came out when they said that they would be. I believe that one of the guys who came out had come out the year before.
Description of Work: Martin Carpet Cleaning Company cleaned the carpeting in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SANDRA M.
11/2009
5.0
carpet cleaners
  + -1 more
They did a good job and I would rate them highly. They were punctual, professional and responsive.
Description of Work: We used Martin Carpet Cleaning Company to clean carpets in my whole house. They also shampooed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Kelley H.
10/2009
5.0
carpet cleaners
  + -1 more
They are great and have always done a fantastic job. I can trust them to be in my home and leave, knowing that when I get back, I wont experience worry about leaving them there. I will continue to use their services in the future.
Description of Work: I hired them to do carpet cleaning in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

795 S Wall St, Columbus, OH 43206

http://www.martincarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation

FAQ

Martin Carpet Cleaning Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Martin Carpet Cleaning Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Martin Carpet Cleaning Co offers free project estimates.
Yes, Martin Carpet Cleaning Co offers eco-friendly accreditations.
Yes, Martin Carpet Cleaning Co offers a 10% senior discount.
No, Martin Carpet Cleaning Co does not offer emergency services.
Yes, Martin Carpet Cleaning Co offers warranties.
Martin Carpet Cleaning Co offers the following services: Professional Residential & Commercial Cleaning - Carpet, Tile & Grout Floors & Furniture. In-Home Carpet Repair, In-Plant Oriental & Area Rug Cleaning & Repair.
Drapery Cleaning.

Contact information

795 S Wall St, Columbus, OH 43206

http://www.martincarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM