Mailbox Doctor is a full service mailbox company. Starting out as a summer hobby in 1994, it has blossomed into a year round business that services over 50 neighborhoods in Central Ohio.
Business highlights
30 years of trusted experience
Services we offer
We can remove your old mailbox, then deliver and repalce it with a a brand new mailbox. We have several lines of popular mailboxes that we install, but we also assemble and install mailboxes purchased by our customers. Additionally, we can repair damaged or worn out mailboxes by replacing parts, painting/staining, or starightening/leveling.
Services we don't offer
Sorry, but we currently do not do masonry work on brick or stone mailboxes.
Description of Work: Had to respond to a leaning mailbox concern from the HOA. These guys know what they are doing and do it for a very reasonable price. They left no trace of their work apart from the perfectly level mailbox. The landscaping around the mailbox looked like it was from before. Appreciate the professionalism !
Rating Category
Rating out of 5
Yes, I recommend this pro
Lori S.
12/2017
5.0
mailbox repair
 + -1 more
Perfect from beginning to end
Description of Work: Replacement of rotting mailbox
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mailbox Doctor, LLC
Thanks for the review [Member Name Removed]! It was a pleasure working for you!
Karen L.
07/2017
5.0
mailbox repair
 + -1 more
Excellent!
Description of Work: The whole experience of hiring the Mailbox Dr was great from start to finish. He removed the old mailbox and installed a new post and box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$264
Response from Mailbox Doctor, LLC
Thanks for the nice review. It was a pleasure to work for you.
Tara B.
01/2017
5.0
mailbox repair
 + -1 more
He did a great job. Very friendly.
Description of Work: Mailbox needed replaced after a neighbor backed into it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy V.
07/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Mailbox in our community was rotting at ground level. Other replacement estimates were much higher and we decided to go with the Mailbox Doctor. He provided a reasonable estimate, arrived promptly and did a great job for us. We will be using his services for replacement of other mailboxes in our community as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Randall B.
06/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: The mailbox doctor removed our old mailbox and installed a new one that he ordered, delivered, stained, and added street numbers. He was on time and did a very professional job. We would readily use him again. The cost includes the new mailbox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Deborah N.
03/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: He installed a new post and mailbox on my property. His work was superb and very fast. I contacted him one day...he installed the next. Extreme customer service, if you ask me. I love the job he did for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Terri M.
03/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Services was great he replaced our old mailbox and post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kimberly G.
03/2016
5.0
mailbox repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID P.
03/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Dwayne installed our new mail box and post, including assembling the parts, digging a new post hole, and inserting a gravel footer. Dwayne also removed the old mail box and post. The job took about two hours and went quite well. Dwayne was punctual, courteous, and professional; he explained the job beforehand and did just what he said. We are quite satisfied with his work and should use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Diann B.
02/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Installation charge for a new mailbox on my existing post
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Richard F.
02/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Replaced and installed mailbox with new one. Disposed of old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Nancy N.
02/2016
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Removed old mailbox post and installed new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Nancy S.
12/2015
5.0
mailbox repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Chad Z.
07/2015
5.0
mailbox repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$140
Richard E.
07/2015
5.0
mailbox repair
 + -1 more
unknown
Description of Work: A car had hit our mailbox and we needed a new post and mailbox. I started to dig the hole but a physical condition prevented me from finishing. |The gentlemen had previous experience and had the post cemented and everything finished in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Beckie H.
07/2015
5.0
mailbox repair
 + -1 more
unknown
Description of Work: Came the next day and despite storm put the mailbox up.also later drove by to make sure storm did not make box lean.fantastic job,attitude,and service! Wish he offered other services besides mailbox.highest recommendation,superlative, uber
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
NANCY S.
06/2013
5.0
mailbox repair
 + -1 more
I saw that my mailbox (with wooden post) had fallen over during the night. I was not sure why- maybe someone knocked it over or maybe it just deteriorated. Anyway- I knew I did not have time or skill to fix it. I found The Mailbox Doctor on Angie's List and sent an email with my information and address. Mr. Smith went to my house to take a look. Within a couple of hours I had 2 estimates with different levels of work for my selection. I confirmed what was required and set a time for later that same day. Mr. Smith arrived right on time and within the hour had the new post installed and my existing mailbox attached. It looks great and I could not be happier. The next day I received a follow-up email and an attached receipt. I highly recommend this provider!
Description of Work: Installed new mailbox post after old one fell over
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
gregg M.
05/2013
5.0
mailbox repair
 + -1 more
The mailbox we had for 35 years blew over in a storm the week prior to our contacting Dwayne ( the Mailbox Doctor). He responded within 24 hours and was even able to identify and replace the exact mailbox we had purchased 35 years earlier. My wife and I coudn't have been happier with Dwayne's overall professionalism.
Description of Work: Replaced mailbox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
William C.
05/2013
5.0
mailbox repair
 + -1 more
The work was done very soon after my initial contact. I chose what I wanted on the web site, he scheduled the work and sent me photos since this was for a rental property.
Description of Work: The mailbox and post was replaced. The post was painted a requested color and numbers were placed on the post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Angel M.
01/2013
5.0
mailbox repair
 + -1 more
Amazing service. Even in lousy winter weather, Dwayne replaced our mailbox that lost out versus a bad driver. All done less than 24 hours after our call!
Description of Work: Dwayne replaced our mailbox that lost out versus a bad driver.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
GLORIA B.
01/2013
5.0
mailbox repair
 + -1 more
Our mailbox was wiped out by a snow plow. Dwayne replaced the entire rural mailbox, post, support and all. He was here when he said he would be, did the work professionally, and was very courteous during all of our contacts with him. We are very happy with the work and would recommend Mailbox Doctor to anyone who needs to replace their mailbox, no matter the weather.
Description of Work: Rural mailbox needed replacement after heavy snow. Old box was knocked over by snow plow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jackie T.
11/2012
5.0
mailbox repair
 + -1 more
Excellent Service and Quality
Description of Work: Wow! My mailbox was vandalized Saturday. I called/emailed Dwayne Sunday and he responded quickly. He came out Monday and fixed me up with the "Duffy". DONE! Excellent! Easy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
PAUL R.
09/2012
5.0
mailbox repair
 + -1 more
Our Mailbox Post and mounting needed to be replaced so we searched Angie's List and called the Mailbox Doctor, Dwayne Smith. I called him late on Friday afternoon, he returned my call promptly, and did the installation on Monday. In all my life I have never paid much attention to Mailboxes and how they are mounted, but Dwayne sugested a Cedar Craft Williamsburg Post. It, in my opinion, is a beautiful piece of wood, and the way he mounted the box on the Post made it even more attractive. In fact, every time we go to the Mailbox we enjoy and appreciate seeing it because of his work. I highly recommend Dwayne in every way. He is a fine person to do business with.
Description of Work: Mailbox post and mounting replaced, and old one removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
JEN S.
03/2012
5.0
mailbox repair
 + -1 more
We called the company on Friday, March 2. We sent him a picture of our mailbox, and he said that he had the same model. Dwayne was at our house on Tuesday, March 6th. He replaced the house and painted the whole mailbox. The only issue was that the paint did not and quot;matchand quot; the others in our neighborhood. We called him that evening, and left a message explaining our dilemma. He promptly emailed us offering to switch out the whole unit within a day or two. He was here today, replaced the whole unit, and stained it to match the others in the neighborhood. It is rare that you get this level of customer service, and Dwayne went above and beyond. We hope to never have to fix a mailbox again, but if we do, he will be the first person that we call.
Description of Work: Repair of mailbox that was damaged by a car.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mailbox Repair
FAQ
Mailbox Doctor, LLC is currently rated 5 overall out of 5.
Mailbox Doctor, LLC accepts the following forms of payment: Check
No, Mailbox Doctor, LLC does not offer free project estimates.
No, Mailbox Doctor, LLC does not offer eco-friendly accreditations.
No, Mailbox Doctor, LLC does not offer a senior discount.
No, Mailbox Doctor, LLC does not offer emergency services.
Yes, Mailbox Doctor, LLC offers warranties.
Mailbox Doctor, LLC offers the following services: We can remove your old mailbox, then deliver and repalce it with a a brand new mailbox. We have several lines of popular mailboxes that we install, but we also assemble and install mailboxes purchased by our customers. Additionally, we can repair damaged or worn out mailboxes by replacing parts, painting/staining, or starightening/leveling.
Sorry, but we currently do not do masonry work on brick or stone mailboxes.