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Mailbox Doctor, LLC

Mailbox Repair

About us

Mailbox Doctor is a full service mailbox company. Starting out as a summer hobby in 1994, it has blossomed into a year round business that services over 50 neighborhoods in Central Ohio.

Business highlights

30 years of trusted experience

Services we offer

We can remove your old mailbox, then deliver and repalce it with a a brand new mailbox. We have several lines of popular mailboxes that we install, but we also assemble and install mailboxes purchased by our customers. Additionally, we can repair damaged or worn out mailboxes by replacing parts, painting/staining, or starightening/leveling.

Services we don't offer

Sorry, but we currently do not do masonry work on brick or stone mailboxes.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

5.0108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 108 reviews

CHRISTOPHER P.
09/2021
5.0
mailbox repair
Ā  + -1 more
Dwayne was great! Arrived on time and removed the old busted post from the ground and installed a new heavy duty steel post and mailbox. Turned out great.
Description of Work: Replaced the entire mailbox including the post

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ted N.
11/2019
5.0
mailbox repair
Ā  + -1 more
Dwayne responded quickly with questions and he let me know when he could do the work. I ordered the mailbox and he installed it when promised. I ordered the most expensive one offered but he offers a variety of options and his installation cost of $75 is very reasonable. He also hauled away my old mailbox and post, which was very helpful. I would definitely recommend him to others.
Description of Work: Our old mailbox metal stake holding the post rusted through and the old mailbox fell over. I needed a new post and mailbox installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

David F.
07/2019
5.0
mailbox repair
Ā  + -1 more
The Mailbox Doctor indeed. Finally got my leaning eyesore standing straight and solid. Duane (not sure of the spelling) knocked it out in about an hour with his best tools out with his crew on other jobs. Impressive augur though. Very personable and friendly service all the way through. Well done and I highly recommend.
Description of Work: Replace mailbox post and mount current mailbox on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Mailbox Doctor, LLC
Thank you for the kind review. It was a pleasure.

Julie T.
05/2019
5.0
mailbox repair
Ā  + -1 more
We had part of our old mailbox pole still in the ground. It was knocked over by a snowplow. He was very friendly and professional. He removed the broken pole in the ground and installed the new mailbox. It is straight and level. He also gives warranty for his work. I would recommend him to anyone needing a mailbox installed or repaired. Reasonable price too.
Description of Work: We needed a new mailbox installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Mailbox Doctor, LLC
Thanks [Member Name Removed] for your kind review.

David C.
08/2018
5.0
mailbox repair
Ā  + -1 more
Called and made all the arrangements over the phone including payment and they were out within a week ( I was not in a hurry) and the new mailbox was there one day when I got home. Nothing fancy, but it's what I wanted and seems very nicely done.
Description of Work: Needed an entire new mailbox, post and all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Mailbox Doctor, LLC
Thanks [Member Name Removed] for the kind review. It was a pleasure to help you with your mailbox needs.

Peggy H.
07/2018
5.0
mailbox repair
Ā  + -1 more
I put together a group project for our subdivision. It took a little time to get everything together but once it did everything went off without a hitch. Everyone is pleased
Description of Work: Replace several mailboxes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Mailbox Doctor, LLC
Thanks for the kind review. It was a pleasure working with you on this project.

David G.
04/2018
5.0
mailbox repair
Ā  + -1 more
Dwayne came out the day I called and assessed my mailbox, which had been run over and was badly damaged. He was able to recondition the existing parts to look like new, installing them on a new pole, saving me the cost of a new mailbox! He also ensured the work was done to postal code, as not to cause me to run afoul of the USPS and saved me from matters of liability. My mailbox looks better than new, and is planted solidly in the ground. Dwayne is very friendly, knowledgeable, and over-delivered on his promises! He performed great work at a very reasonable price.
Description of Work: Mailbox needed to be Repaired and Reinstalled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mailbox Doctor, LLC
Thank you for the kind review, [Member Name Removed]. It was a pleasure to help you with your mailbox.

Rachelle J.
03/2018
5.0
mailbox repair
Ā  + -1 more
I emailed Dwayne about my mailbox & he responded quickly about timing & price. He completed project within a few days of initial email. He is friendly & did a great job! Absolutely recommend him!
Description of Work: Old post removed & new one put in & added our plastic cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Mailbox Doctor, LLC
Thanks for the kind review. It was a pleasure meeting you!

Greg T.
02/2018
5.0
mailbox repair
Ā  + -1 more
Dwayne did great work. He built a custom post to my specifications, notified OUPS (Ohio Utilities Protection Services) ahead of time, removed the old post, and installed a new oneā€”all in the winter. We're very happy, and we'd definitely recommend him to others.
Description of Work: Mailbox replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Mailbox Doctor, LLC
Thanks, [Member Name Removed], for the positive review. It was a pleasure meeting you and I appreciate your business!

DAVID P.
09/2017
5.0
mailbox repair
Ā  + -1 more
I obtained a replacement bracket and matching paint from the manufacturer. Then Dwayne repaired the post, attached the new bracket, remounted the mailbox, and refurbished the damaged mounting holes that were no longer usable.. The finished assembly looks almost new. Dwayne was punctual, did excellent work on the repair, and cleaned up afterward. All in all, a professional job.
Description of Work: Repair a three-year-old mailbox post and mounting bracket that were recently damaged by an automobile that backed into them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Mailbox Doctor, LLC
Thank you for the review. It is always a pleasure to work with you.

Deborah F.
09/2017
5.0
mailbox repair
Ā  + -1 more
It looks great and the owners of the other 3 mailboxes were happy to pitch in their share of the expense.
Description of Work: He completely built from scratch our cedar post that holds 4 heavy duty mailboxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda F.
08/2017
5.0
mailbox repair
Ā  + -1 more
Very well. Extremely pleased. He needed a post extension, and went out to get that. Worked with my schedule and was very good about communications along the way in terms of materials, costs and availability. Workmanship was excellent and he left the area around the base -- grass and such in very good shape as well. Very reasonably priced. Highly recommend. Cost included $60 labor and $40 materials.
Description of Work: Removed old mailbox and post and surrounding cement and installed new post and box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mailbox Doctor, LLC
Thank you for the kind review. It was a pleasure to do business with you!

Melissa M.
04/2017
5.0
mailbox repair
Ā  + -1 more
The Mailbox Doctor was great! He answered the first time I called and was very courteous. We spoke about the project, he gave me an estimate, and we set a time for the work to be completed. He emailed me early in the morning on the day of installation to confirm the project details. Later that day he arrived well within the time-frame that we had previously agreed upon. I showed him how we wanted the new post moved over, and he explained that it actually needed to move back as well, so as to avoid the box hanging over the curb. He removed and disposed of the old box/post and installed the new in less than an hour. This was the best $60 I've spent in a long time, as my new box/post look awesome! Dwayne was polite, professional, knowledgeable and efficient, and I totally recommend him.
Description of Work: Removal of old mailbox/post and installation of new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Howard R.
04/2017
5.0
mailbox repair
Ā  + -1 more
Great! Prompt and very professional!
Description of Work: repaired mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacque K.
02/2017
5.0
mailbox repair
Ā  + -1 more
Very punctual and friendly service. Mailbox looks fantastic! Thank you!
Description of Work: Mailbox replacement/repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Mailbox Doctor, LLC
Thank you! I was my pleasure to serve.

David W.
01/2017
5.0
mailbox repair
Ā  + -1 more
Dwayne called to let me know he was running a little late. He got to my house shortly thereafter and installed the post as requested. It was 12 degrees outside, but he went right to work and accomplished everything. I admire his work ethic and his very friendly attitude. I would hire him again in a second!
Description of Work: Install a mailbox post

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Mailbox Doctor, LLC
Thank you for your business! It was my pleasure to serve.

PAULA W.
11/2016
5.0
mailbox repair
Ā  + -1 more
I was sure whether to repair or replace. He helped me do a cost comparison and installing a new one was less. He arrived promptly at the appointment time and already had the box put together. It took only a half hour for him to install and stain the new post/box.
Description of Work: Replaced an existing mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

John E.
11/2016
5.0
mailbox repair
Ā  + -1 more
Great. Dwayne was on time, efficient, and professional. Excellent results!
Description of Work: Installation and purchase of new mailbox. Removal of old mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

thomas G.
08/2016
5.0
mailbox repair
Ā  + -1 more
dwayne did nice work - showed up as promsied - communicated well - happy with result
Description of Work: needed to get mailbox standard repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Lillian N.
08/2016
5.0
mailbox repair
Ā  + -1 more
Great! Thanks to Mr. Dwayne Smith and his helper's hard work under the hot sun today, my mailbox finally looks brand new, smart, straight and sturdy. Service call is 30.00 I can't hardly believe it. I highly recommend this business.
Description of Work: Replace mailbox and straighten pole

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Greg D.
06/2016
5.0
mailbox repair
Ā  + -1 more
Dwayne did an outstanding job! He called me the same day I contacted him. He came out the very next day to take a look. Then came the following day to do the job. He was quick and did a great job. And a very nice man to boot!
Description of Work: Removed my broken mailbox post and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ryan A.
05/2016
5.0
mailbox repair
Ā  + -1 more
Dwayne was great to work with and his work speaks for itself. Our old mailbox was unsightly and not up to code. He installed the new mailbox up to code and it looks AMAZING! The services provided were high quality and at a great price. I would recommend the Mailbox Doctor who is looking to get a new mailbox. I am extremely happy with this service. If you need a new mailbox, call the Mailbox Doctor.
Description of Work: Removed old mailbox and installed new mailbox.?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Ryan A.
05/2016
5.0
mailbox repair
Ā  + -1 more
Dwayne was great to work with and his work speaks for itself. Our old mailbox was unsightly and not up to code. He installed the new mailbox up to code and it looks AMAZING! The services provided were high quality and at a great price. I would recommend the Mailbox Doctor who is looking to get a new mailbox. I am extremely happy with this service. If you need a new mailbox, call the Mailbox Doctor.
Description of Work: Removed old mailbox and installed new mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

PEGGY C.
03/2016
5.0
mailbox repair
Ā  + -1 more
I have a great new mailbox! He arrived promptly and completed the job quickly. The old post/mailbox was removed and the new one secured with no damage to surrounding landscaping. He stained the wood and added house numbers. All-in-all, a very good experience!
Description of Work: replaced mailbox including staining and new numbers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Michael R.
03/2016
5.0
mailbox repair
Ā  + -1 more
Dwayne was very courteous and polite! The job was completed in no-time and is a great value for his service! I would 100% recommend Dwayne and the Mailbox Doctor!
Description of Work: Removed existing mailbox. Installed new post and new mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Contact information

unknown, Columbus, OH 43230

www.themailboxdoctor.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mailbox Repair

FAQ

Mailbox Doctor, LLC is currently rated 5 overall out of 5.
Mailbox Doctor, LLC accepts the following forms of payment: Check
No, Mailbox Doctor, LLC does not offer free project estimates.
No, Mailbox Doctor, LLC does not offer eco-friendly accreditations.
No, Mailbox Doctor, LLC does not offer a senior discount.
No, Mailbox Doctor, LLC does not offer emergency services.
Yes, Mailbox Doctor, LLC offers warranties.
Mailbox Doctor, LLC offers the following services: We can remove your old mailbox, then deliver and repalce it with a a brand new mailbox. We have several lines of popular mailboxes that we install, but we also assemble and install mailboxes purchased by our customers. Additionally, we can repair damaged or worn out mailboxes by replacing parts, painting/staining, or starightening/leveling.
Sorry, but we currently do not do masonry work on brick or stone mailboxes.

Contact information

unknown, Columbus, OH 43230

www.themailboxdoctor.com