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Mailbox Doctor, LLC

Mailbox Repair

About us

Mailbox Doctor is a full service mailbox company. Starting out as a summer hobby in 1994, it has blossomed into a year round business that services over 50 neighborhoods in Central Ohio.

Business highlights

30 years of trusted experience

Services we offer

We can remove your old mailbox, then deliver and repalce it with a a brand new mailbox. We have several lines of popular mailboxes that we install, but we also assemble and install mailboxes purchased by our customers. Additionally, we can repair damaged or worn out mailboxes by replacing parts, painting/staining, or starightening/leveling.

Services we don't offer

Sorry, but we currently do not do masonry work on brick or stone mailboxes.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

5.0108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 108 reviews

Nancy G.
02/2016
5.0
mailbox repair
  + -1 more
It looks fantastic! It feels sturdy and solidly set in the ground. The pricing is very fair. He has been in business for over 20 years and it is easy to see why. I highly recommend this company.
Description of Work: Dwayne removed our old mailbox post and mailbox and installed a beautiful cedar mailbox post and mailbox- the whole unit including our house numbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Susan T.
02/2016
5.0
mailbox repair
  + -1 more
Our mailbox was hit while we were on vacation. I e-mailed Dwayne and asked if he could replace the box when we got home. Even though we had 3 inches of snow on February 9th Dwayne showed up as promised, removed the old post and installed the new post and mail box. We have used the Mailbox Doctor several times and have always had exceptional service.
Description of Work: Replaced mailbox that had been knocked down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Gene H.
12/2015
5.0
mailbox repair
  + -1 more
The Mailbox Doctor did a great job. He was replaced our mailbox and post and hauled away the old ones. He left no mess. The mailbox looks great!
Description of Work: Replaced my mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

SUE K.
11/2015
5.0
mailbox repair
  + -1 more
It was great. After I filed the claim with the insurance company, I found the provider on Angie's List. I sent him an email, and he responded within a day. He wrote an estimate to replace the mailbox, which I submitted to the insurance company. After I got the claim check, I emailed the provider stating that I had the insurance payment. He offered me two times that he could come out, and he came out on the one that was better for me. The new mailbox and post look absolutely terrific.
Description of Work: Installed a new mailbox and post to replace one that had been destroyed by an automobile accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marilyn B.
11/2015
5.0
mailbox repair
  + -1 more
He did an excellent job. Mailbox and post look great. Had I known before I purchased the mailbox and post that his company sold mailboxes, I would have purchased everything from him. Getting the post in my car was a challenge. He was very pleasant and answered any questions I had. I called him on Tuesday and he was able fit me in the next day. That was great because my post was about to fall over. If you need a new mailbox, call The Mailbox Doctor. You will not be disappointed.
Description of Work: Removed old mailbox and post. Installed new mailbox and post that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Tomika J.
10/2015
5.0
mailbox repair
  + -1 more
He provided excellent customer service, did an excellent job for a very reasonable price. He was responsive, professional, kind and knowledgeable. I wish I had more mailboxes so I could use his services again!
Description of Work: Uninstalled old mailbox post, installed new mailbox post, mounting board and mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Crystal M.
08/2015
5.0
mailbox repair
  + -1 more
He got right back to me about what I needed and even drove to my neighborhood to see what the other mailboxes/posts were like (we live on a cul-de-sac in a neighborhood where the homes are similar style, etc.). Then he gave me a quote based on the box he felt we needed, painting it, the numbers, and labor. He took out our old box and installed the new one/new post in about 45 minutes or so. Matched the color of the mailbox and post to the wood trim of our brick home. Very punctual, professional, and a great job putting in a sturdy new box and post.
Description of Work: The bottom of our wooden post was rotted and very wobbly. The top trim on the mailbox was falling apart as well. We needed everything replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Rachel L.
07/2015
5.0
mailbox repair
  + -1 more
This Mailbox Doctor deserves and A+!Professional, friendly, and provided next day service. Answered all of my questions and arrived in a timely manner.
Description of Work: Installed a cedar mailbox and post. Added numbers and stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Larry H.
07/2015
5.0
mailbox repair
  + -1 more
Excellent. I left a message in the morning and he texted me within an hour. He came that evening (so within 1 day or 10 hours). Arrived on time and was extremely professional and diligent. He transferred what could be saved and provided the quikrette.I provided the post and any other accessories. It couldn't have been easier for me as I am handicapped and his service was phenomenal...pricing was reasonable!
Description of Work: Installed a mailbox post that I purchased and re-installed old mailbox and numbering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

A. A.
07/2015
5.0
mailbox repair
  + -1 more
was prompt, reasonably priced and very professional. did a great job.
Description of Work: move and replaced mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

PAUL P.
05/2015
5.0
mailbox repair
  + -1 more
Contractor responded by email the day the mail box was damaged and came by the next day to see it. It was decided that the mail box could be repaired (did not need to be replaced). Mail box was repaired 4 days later. The work was very professional, neat and moderately priced.
Description of Work: Repair of a mail box - delivery truck's side mirror hit the mailbox and damaged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

R P.
05/2015
5.0
mailbox repair
  + -1 more
It went great. I just mailed Dwayne a check on a Sunday. I informed him there was no rush and just schedule it at his convenience when he was in the area. He installed it on Thursday. My mailbox has been taken out so many times that we have a spare one we keep in our shed that I can install in minutes. This is due to if you do not have a mailbox they will not deliver your mail. After Dwayne installed the new mailbox he pulled out the spare mailbox and placed it by our garage. I couldn't be more pleased with the way Dwayne installs mailboxes, He was aware of the rural postal rules for installing a mailbox and installed it within specification. I've recommended the Mailbox Dr. to my insurance carrier should they have any customers that need a mailbox repaired and/or replaced.
Description of Work: Installed ANOTHER mailbox and some special things on the mailbox since it was hit by a car. The Mailbox Dr. just replaced our mailbox last October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

Pat T.
05/2015
5.0
mailbox repair
  + -1 more
I first contacted Dwayne yesterday, and he was here (early) this morning! In short order, he'd yanked the old post, leveled and secured the new one, and had the mailbox back in running order. It's a pleasure to do business with someone so prepared, so professional. He is DEFINITELY "the right man for the job"! I would absolutely call him again.
Description of Work: Pulled out old post, and replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

David L.
04/2015
5.0
mailbox repair
  + -1 more
Outstanding experience. I reached Dwayne by phone about noon. He stopped by about 2:30 to give the estimate, then he returned before 5:00 to remove the old box and install the new one which he provided. It is a standard box and we requested two sets of numbers. Re work was finished promptly. Dwayne is pleasant and professional. His price seemed very reasonable, and the promptness was incredible. I hope not to need a new mailbox any time soon, but if I do, I will surely call The Mailbox Doctor.
Description of Work: Replaced mailbox on existing post with a new one with 2 sets of numbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Brian H.
03/2015
5.0
mailbox repair
  + -1 more
Everything went great. I couldn't be more impressed. He kept in constant communication via email and delivered services exactly as promised. I have a hectic work schedule, so Dwayne was able to perform all services and addressed all of my concerns when it was convenient for me. I would not hesitate to contact him if I needed any additional services. Thank you!
Description of Work: The Mailbox Doctor removed our old mailbox that was destroy by the city's snowplow and installed a brand new cedar unit. In addition, he used two layers of sealant/stain on the new unit to keep the box looking new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Nilay S.
10/2014
5.0
mailbox repair
  + -1 more
The service was really good. I was expecting to pay more for the job I needed. They did it on time and did a good job. It only took them a day to fix it. They are proficient, responsive and do great quality work.
Description of Work: Repaired the mailbox.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deana B.
10/2014
5.0
mailbox repair
  + -1 more
Appreciate the prompt service, one less thing on my list. Thanks again!
Description of Work: Completed form via website on 10/6, was scheduled for 10/8. Had old box removed and replaced with new. Work was completed when promised. Looks great! No longer have to worry about box falling over when I retrieve the mail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

R P.
10/2014
5.0
mailbox repair
  + -1 more
Exactly as Dwayne said it would. Installed on time. Things went as promised and it really looks good. The only regret I have is I never got to talk to Dwayne, all of our correspondence was by email. I had a lot of questions. Dwayne was very patient and answered all the questions I had. I was tired of replacing mailboxes that were taken out by cars and figured I'd hire a professional to do it and was glad that I did.
Description of Work: Removed existing mailbox. Sold & installed a new rural mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Kevin O.
09/2014
5.0
mailbox repair
  + -1 more
It was fantastic! They were very responsive, the quality of their work and their products in incredible. After tacking the numbers back on the mailbox he re-spray-painted them to make them stand out again.
Description of Work: The replaced my mailbox. I have the standard mail box attached to a post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

A. A.
09/2014
5.0
mailbox repair
  + -1 more
pExcellent! called and Dwayne returned my call promptly,came out the same day, discussed options,gave me an estimate. installed the next day.could not have been more professional, prompt , reasonably priced,or pleasant . workmanship excellent, would definitely recommend.
Description of Work: removed existing old mailbox and stand, moved to different location and replace with quality stand and mailbox,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Jacquelyn W.
08/2014
5.0
mailbox repair
  + -1 more
Contacted Mailbox Doctor via email and received a phone call within minutes to schedule appointment. Living close by, he stopped by after hours and preformed the task while he has on site.
Description of Work: Reset my mailbox post and realigned to proper height.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Brent V.
08/2014
5.0
mailbox repair
  + -1 more
I called Dwayne on a Saturday morning and he was able to come out Monday morning and replace our old mailbox and haul it away. He did very good work and arrived when he said he would for a very reasonable price. The $135 price included the new box, installation, and hauling the old one away. A job well done!
Description of Work: Mailbox Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

John S.
06/2014
5.0
mailbox repair
  + -1 more
Great service. I needed to replace my old mail box with something that had a better street appeal. I placed my order on line. In no time the doc installed my new box on a new pole. First class install set in cement.
Description of Work: Replaced mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rebecca L.
05/2014
5.0
mailbox repair
  + -1 more
Dwayne was very good. He was extremely fast. He did a great job Thank you for my nice straight mailbox
Description of Work: New wood mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie B.
05/2014
5.0
mailbox repair
  + -1 more
Our mailbox was run over early Tuesday morning. We purchased a new mailbox on Saturday and my mom suggested that we look on Angie's List for someone to install it for us. We called the Mailbox Doctor Saturday evening and he had an opening the next afternoon. He was done in 60 minutes and it cost what he had quoted us the night before. He even provided the numbers for the sides of the box! He was friendly and so efficient. We would highly recommend the Mailbox Doctor to anyone that needs a mailbox installed.
Description of Work: He installed a new mailbox at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

unknown, Columbus, OH 43230

www.themailboxdoctor.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mailbox Repair

FAQ

Mailbox Doctor, LLC is currently rated 5 overall out of 5.
Mailbox Doctor, LLC accepts the following forms of payment: Check
No, Mailbox Doctor, LLC does not offer free project estimates.
No, Mailbox Doctor, LLC does not offer eco-friendly accreditations.
No, Mailbox Doctor, LLC does not offer a senior discount.
No, Mailbox Doctor, LLC does not offer emergency services.
Yes, Mailbox Doctor, LLC offers warranties.
Mailbox Doctor, LLC offers the following services: We can remove your old mailbox, then deliver and repalce it with a a brand new mailbox. We have several lines of popular mailboxes that we install, but we also assemble and install mailboxes purchased by our customers. Additionally, we can repair damaged or worn out mailboxes by replacing parts, painting/staining, or starightening/leveling.
Sorry, but we currently do not do masonry work on brick or stone mailboxes.

Contact information

unknown, Columbus, OH 43230

www.themailboxdoctor.com