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Kustom Home Inspection

Home inspection, Pest Control, Radon Detection & Reduction

About us

Ensure your home is up to code with home inspection services by Kustom Home Inspection. Contact us at (614) 507-1061 for more information.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential Home Inspection, Commercial Inspections, WDI, Thermal Imaging, & Certification Inspections.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8237 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-237 of 237 reviews

Tyler B.
09/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: They did a whole home inspection, radon test, and septic inspection. It went very well and Jeff was very informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$590

Bill M.
07/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: Mike came and performed a home inspection for us. Our appointment was at 10:00, and he was there waiting for me when I got there. He walked me through the entire house, pointing out the minor issues and even things for me to look out for in the future. He took lots of pictures, I just wish they were a better quality when he put them in the report. But other than that, he was great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

David H.
07/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: Home inspection and radon testing prior to purchase. Inspection went well both Ken and Mike were informative and they were able to get the report completed the same day. Only minor issue related to responsiveness of confirming inspection date and time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Kustom Home Inspection
Sir, first a word about pricing, since you are not the only client to rate us a B in this category. The State of Ohio has NO requirements for home inspectors, therefore, a nice young person could be selling shoes today and inspect your home tomorrow, with absolutely NO FORMAL TRAINING. In the medical field you want the best Dr. with the most knowledge to determine your needs, not a resident who is just beginning. Any certifications or licensing in ancillary services are done on a voluntary basis. An inspector with minimal training and understanding of the components comprising a home could quote you a $250 price for the inspection. You must question what they are not doing in the inspection for this price or what is going to be left out or missed. Find out how many years of service and how many inspections the inspector has performed. find out if the inspector has obtained any type of certifications from a National Organization such as ASHI, or licensing for ancillary services. Every certification or licensing a inspector obtains requires hours of additional training, additional testing & additional knowledge. A good judge of knowledge of your inspector should be how many hours of additional training or continuing education he has obtained voluntarily. An old saying of 'you get what you pay for' is so true, so do not let pricing dictate your decision, let quality and knowledge of the inspector decide! You rated us B for delay in setting up your inspection. Understand that when we receive a request for inspection we must contact the sellers agent to confirm the day and time. We are at the mercy of returned phone calls from listing agents, who have to contact the home owners to see if they can make the home available at your requested time, in between appointments, demands on their time and showings. If the agent is on top of his/her game we usually can get confirmation within a day or two. A recent inspection required our office to place a total of 13 phone calls over 3 days before finally gaining confirmation! Rest assured the sooner we can confirm the job the better it is for us. I hope this gives you a better understanding of what goes on behind the scenes for booking an inspection and provides you with a better gauge for rating future inspectors. Ken Harrington, Owner Kustom Home Inspection

Leonard B.
06/2014
4.0
home inspection
  + -1 more
unknown
Description of Work: They confirmed our analysis/ concerns on a moisture issue on the ceiling of our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Kustom Home Inspection
Mr. [member name removed], we do not show you on any of our inspection reports. who was your inspector and when was your moisture certification performed?

Kenneth G.
06/2014
4.0
home inspection
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Colleen C.
04/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: Professional and thorough home, well, and septic inspection and radon testing. Chris was personable and moved through the inspection at a pace that was comfortable for us. He was good at explaining how/why things had occurred, how to remedy and how to prevent reoccurrence of issues related to the home which had some "deferred maintenance" issues. Our only pick on Kustom Home Inspections would be with their responsiveness. My husband called after business hours on a weeknight and left a message asking for a return call the next day. He had to call them back the next day because that return call hadn't come by 11:00a. Overall we were very pleased and would recommend Kustom Home inspections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$590

Albert C.
09/2013
5.0
home inspection
  + -1 more
unknown
Description of Work: We used Kustom House for 4 inspection during the period of July2013-September2013. Ken was upfront with his inspections and always watch our back when problems developed. He work with us on pricing after the second house fell through do to home owner not wanting to fix the areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Karen D.
06/2013
5.0
home inspection
  + -1 more
unknown
Description of Work: We contacted Ken for a home inspection on a house that sat empty for years. Ken and Chris came to the house and quickly found mold. Chris completed the inspection and we received the complete report that night. Based on the inspection we saved ourself a lot of future problems. The buyer refused to follow through with the recommendations and mold remediation suggested by Kustom Home Inspections. We have walked away from the home and couldn't be happier with the inspection. We will be using Ken and Chris again soon for our new home.
Rating CategoryRating out of 5
Yes, I recommend this pro

James C.
05/2013
5.0
home inspection
  + -1 more
unknown
Description of Work: Ken did an inspection for us on a new home purchase. Ken was fantastic, he arrived on time and was very knowledgable and professional. You can tell he has been doing this for years. He actually teaches classes for inspectors! Ken really took his time and went through the home top to bottom. He carefully explained all problems that he found and how to remedy. The inspection was e-mailed to us by 10:00 that very evening! I would use him again and recommend him with enthusiasm.
Rating CategoryRating out of 5
Yes, I recommend this pro

Suzanne F.
06/2012
5.0
home inspection
  + -1 more
unknown
Description of Work: Ken performed a very thorough inspection of my home and was very professional and easy to work with. The comprehensive report with pictures was easy to follow and aided me greatly when negotiating with the sellers. I would definitely recommend Kustom Home Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan M.
02/2012
5.0
home inspection
  + -1 more
Very good.
Description of Work: We actually had them do two inspections. The first inspection uncovered issues which made us decide to not follow through on the home purchase. Right there, they saved us money. The second inspection went as well as the first, and we would highly recommend Ken and Chris to anyone looking to have a home inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Contact information

1962 Shallowford Ave, Columbus, OH 43235

http://www.kustomhi.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
OHI.2019004171
Trade License Locale
OH
Trade License Authority
Ohio Department of Commerce - Division of Real Estate and Professional Licensing
Trade License Expiration
08/01/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home inspection,
Pest Control,
Radon Detection & Reduction

FAQ

Kustom Home Inspection is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Kustom Home Inspection accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kustom Home Inspection offers free project estimates.
No, Kustom Home Inspection does not offer eco-friendly accreditations.
Yes, Kustom Home Inspection offers a 10% senior discount.
Yes, Kustom Home Inspection offers emergency services.
No, Kustom Home Inspection does not offer warranties.
Kustom Home Inspection offers the following services: Residential Home Inspection, Commercial Inspections, WDI, Thermal Imaging, & Certification Inspections.
Ask for details.

Contact information

1962 Shallowford Ave, Columbus, OH 43235

http://www.kustomhi.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM