Residential remodeling company providing "custom solutions for complete remodeling" in the Central Ohio area. Kresge Contracting, Inc. is a national, regional and local award winning full-service remodeling company specializing in kitchens, baths, additions and basements.
Business highlights
42 years of trusted experience
Services we offer
Professional design & remodeling services, specializing in custom bathrooms, kitchens, & additions.
flooring contractor, interior painters, home remodeling, basement remodeling, siding
+ 3 more
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Description of Work: Do not trust Mark or Scott!!! I was new to the area and I was taken by Scott and Mark!!!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from Kresge Contracting
We regret that this Angie's member was not happy with the agreement to terminate the contract to remodel their kitchen which they willingly signed. Contracts do have consequences and obligations for all parties without which it would not be possible to carry out our business of custom remodeling. In this case a contract was in place for 30 days during which time much work to plan and prepare to start the remodel was accomplished by the company. This member asked to have their contract with the company terminated before any work at the site was performed. This was not due to any fault of the company but was the members choice to sell their house and buy a new one.An agreement that negotiated the liquidated damages to a lessor dollar amount then called for in the contact terms was agreed to and signed by the involved parties. The company carefully provides full documentation of contract terms and conditions and allows customers to take up to 30 days to review before signing and making up to a 10% deposit. Once the contract is accepted with this payment the company begins s process of required final planing and preparation to provide a one of a kind time sensitive home renovation. We know that our customers appreciate all this up front work as it is critical for a well executed renovation / remodel to be accomplished at the home when it is time to start.
MARY H.
06/2012
5.0
home remodeling
+ -1 more
They remodeled our kitchen.
Description of Work: We had our kitchen remodeled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth P.
04/2011
5.0
flooring contractor
+ -1 more
Very well.
Description of Work: Removed old tile in foyer, linoleum in kitchen and laundry area. Installed tile n the areas mentioned. Excellent work. On time performance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
DIANE K.
01/2006
5.0
remodeling
+ -1 more
Mark Kresge,company president, had drawn up our contract after several visits insuring that all of the things we wanted were precisely detailed out. Project manager Kevin Hittepole lead the team having expertise in the application of fiber cement siding. Kevin always kept us informed every step of the way. He was a pleasure to work with. He is a conscientious, meticulous, reliable employee. His primary assistant, Shawn Craddock, did a wonderful job also, especially doing a meticulous, expert job of caulking around all the trim work. They cleaned up the work area every day. We would recommend them to anyone.
Description of Work: Kresge Contracting performed a total siding replacement on our two-story cedar-sided home in October. We had fiber cement siding applied as a replacement. It included full tear out of old siding, soffets, fascia, window and door trim. The replacement project included not only the application of fiber cement cedarmill siding, but also new soffets, fascia, window and door trim, new pilasters, window crossheads, and a door pediment, as well as a door replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32,000
JANICE V.
10/2005
3.0
remodeling
+ -1 more
THEY WERE A LITTLE MORE EXPENSIVE THAN ANOTHER CONTRACTOR, BUT I FELT THAT THEY WERE PROFESSIONAL, and HAD ATTENTION TO DETAIL. I WAS SOMETIMES DISAPPOINTED AFTER THEY BEGAN WORK. MARK KRESGE STATED THAT HE DID NOT FEEL THAT WORK NEEDED TO BE AS GOOD AS WORK THAT THEY DID FOR OTHER CUSTOMER'S UPPER LEVEL FLOORS, BECAUSE IT WAS A BASEMENT. THEY USED A WATERPROOFED THAT DID NOT PROVIDE THE SEMI-FINISHED LOOK THAT I TOLD THEM I WANTED. THEY WANTED TO CHARGE ME HUNDREDS OF DOLLARS EXTRA TO REPAINT WALLS. MARK DID NOT INCLUDE PAINTING THE ENTIRE FLOOR IN THE CONTRACT, EVEN THOUGH I HAD TOLD HIM THAT I WANTED THE ENTIRE FLOOR PAINTED. OTHER DETAILS THAT WOULD HAVE GIVEN A MORE FINISHED LOOK, WERE NOT INCLUDED IN THE CONTRACT, and I DID NOT REALIZE THEY WERE NOT INCLUDED. I ENDED UP REPAINTING THE CEMENT, and DOING MORE FINISH WORK THAN I EXPECTED. THEY USUALLY TRIED TO FIX THINGS THAT WERE NOT INITIALLY DONE WITH THE ATTENTION TO DETAIL EXHIBITED IN THEIR SHOWROOM IF THEY WERE IN THE CONTRACT.
Description of Work: FINISHED BASEMENT, WATERPROOFED CEMENT BLOCK WALLS, FINISHED CEILING, INSTALLED LIGHTING, BUILT WALL TO DIVIDE INTO TWO ROOMS, INSTALLED LAUNDRY SINK, ADDED WINDOWS, AND PAINTED FLOOR.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$16,000
Response from Kresge Contracting
Thank you for your feedback! We understand your concerns and disappointments. After looking into the circumstances of your specific project, we found that the details of your project were clearly listed in your project specifications which are always reviewed and signed off by our clients prior to work starting. We review all these specifications with homeowners ahead of time to give them the chance to approve all of their selections for the project. Unfortunately, because of the significant cost difference, we weren?t able to accommodate your desired changes after the work had already been performed without a charge. We regret that the specifications did not include all of your preferences from the beginning and that the missing preferences were not found by you or your sales/design team until after the work had started. Your feedback has been reviewed with our sales and design staff to keep this problem from happening in the future.
PHILLIP & DENISE T.
10/2005
5.0
home remodeling
+ -1 more
ANDY WAS THE PROJECT MANAGER AND COMPLETED THE MAJORITY OF THE WORK. COURTEOUS AND KNOWLEDGEABLE, HE DID AN EXCELLENT JOB.
Description of Work: REMODELED 2 BATHROOMS INCLUDING PAINTING, MOVING A TOILET, INSTALLING MARBLE, EXTENDING A VANITY, REFLOORING AND DRYWALL REPAIR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$8,800
Bernie G.
03/2004
5.0
remodeling, home remodeling
+ 0 more
JOB WAS COMPLETED ON TIME AND TOOK CARE OF ALL ISSUES. SMALL PUNCH LIST WAS TAKEN CARE OF RIGHT AWAY. ALWAYS ON TIME, RESPONSIVE. I LIKE THE FACT THE PRESIDENT EVEN CAME TO FOLLOW UP ON THE END PROJECT. THEY DO USE SUBCONTRACTORS WHO ARE DEDICATED AND YOU DO HAVE A FOREMAN. THE COMMUNICATION BETWEEN ALL THE DIFFERENT PEOPLE WAS GREAT. I WENT THROUGH ABOUT 5 TO 6 DIFFERENT CONTRACTORS. KRESGE WAS AMAZING WITH PRICE AND WILLING TO STAY WITHIN YOUR EXACT BUDGET. ADDITION WAS $55,000 AND KITCHEN AND BATH WAS $27,000.
Description of Work: ADDED AN ADDITION, AND COMPLETE KITCHEN AND BATHROOM MODEL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMIE P.
03/2004
1.0
home remodeling
+ -1 more
OUR EXPERIENCE WAS AWFUL. OUR CONSULTANT TOLD US THAT MOST PEOPLE START OFF WITH CREATIVE, UNIQUE IDEAS, BUT THEN END UP WITH A STANDARD BATHROOM. HE HAD NO CREATIVE IDEAS.
Description of Work: A DESIGN CONSULTANT CAME TO OUR HOME TO DISCUSS A BATHROOM REMODEL WITH ADDITION.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Response from Kresge Contracting
-
SARA B.
08/2003
3.0
home remodeling
+ -1 more
THE SERVICEMAN WAS EXCELLENT THE SALESPERSON WAS NOT GOOD, THE PRICE WAS GOOD.
Description of Work: REPLACED BATHTUB
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$4,700
Response from Kresge Contracting
Thank you for taking the time to share your experience. We are sorry that your experience with our salesperson was not positive. If you have the time, we would love to hear from you about the specifics of your experience so that we can take appropriate action with our sales team to improve future client relations. You are welcome to call our office at 614-794-9222 and ask for our Office Manager, Rachel, or send an e-mail to kresge@kresgecontracting.com. We appreciate your willingness to help us improve our services and client experience!
CAROL P.
04/2002
5.0
home remodeling
+ -1 more
unknown
Description of Work: VERY PROFESSIONAL ESTIMATE. VERY DETAILED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL & ARLENE A.
02/2001
1.0
home remodeling
+ -1 more
STAY AWAY FROM THESE GUYS UNLESS YOU HAVE MORE MONEY THAN YOU KNOW WHAT TO DO WITH.
Description of Work: AFTER THE INITIAL CONSULTATION, THEY DIDN'T CONTACT US. WE CALLED THEM A WEEK AND A HALF LATER TO SEE THEIR DESIGNS AND ESTIMATES, BASED ON THEIR HOUSE INSPECTION. THEIR PRICES WERE VERY HIGH.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
Response from Kresge Contracting
We value all clients and are sorry that you felt our company was unresponsive and overpriced. Pricing a remodeling project is sometimes a surprise for homeowners. Remodeling can be very expensive. We pride ourselves on providing high quality materials, top-notch craftsmanship and excellent service at a reasonable price. Most of our clients have found that our level of craftsmanship and service are well worth the price. We appreciate your feedback and will work harder in the future to convey the value of our services.
12/1999
5.0
home remodeling
+ -1 more
THEY WERE NEAT WITH DROP CLOTH SO NOT TO TRACK THROUGH THE HOUSE. THEY WERE EFFICIENT, WORKING THROUGH THE DAY.
Description of Work: REMODELED BATHROOM. REMOVED TILE ON WALLS, REPLACED TUB, TOILET & SINK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DEBBI S.
05/1999
5.0
home remodeling
+ -1 more
CAME EVEYDAY. DID NOT DRIVE ME CRAZY. ONLY ASKED QUESTIONS WHEN NEEDED. THEY WERE THE BEST!!! ALWAYS SHOWED UP! 3 MONTH PROJECT! GREAT ATTENTIION TO DETAIL!
Description of Work: WALLS REMOVED, & KITCHEN TOTALLY DONE OVER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Flooring Sales and Installation,
Interior Painting,
Basement Remodeling,
Lighting,
Windows,
Siding,
Plumbing,
Countertops and Backsplashes,
Appliance Repair,
Doors
FAQ
Kresge Contracting is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Kresge Contracting accepts the following forms of payment: Check
No, Kresge Contracting does not offer free project estimates.