Kresge Contracting

Outstanding planning, design, and implementation! We appreciated that Mark Kresge and his experienced team listened carefully, followed our budget requirements, and built a beautiful and practical kitchen with craftsmanship and care and ahead of schedule. Highly professional, skilled and ethical. We highly recommend!

The Kresge folks really know what they're doing. From choosing a replacement fan/light, installation of it, and preparing the shower stall for re-grouting, they did everything just as it should be done. Mike was always polite, professional, and explained anything we had questions about.

One of the best remodeling experiences I have had. Courteous, reliable and high quality work.

Gearhart Kitchen Remodel (April – July 2017) Up until I retired in 2016, my husband and I lived with our small, cave like kitchen. I had made comments over the years about updating it but wasn’t until I retired and we were tripping over each other that he acknowledged the wisdom of a new floor plan. Once we decided to remodel the kitchen of our 1923 home we called Kresge Contracting about the project. They renovated our upstairs bathroom and installed a second one on our main floor three years ago and we were very pleased with the outcome of the project. Mark Kresge (company president) responded in a timely manner and we had a meeting to discuss design options for the kitchen. Once Mark understood our “wants and needs” he designed our new kitchen. He also knows to ask the right questions – such as “how is your comfort on the upper floor?” Per Mark, “It is easier to make these kinds of modifications when the walls are open.” In the process of construction, a second cold air return was installed on our upper floor, which has made it easier to cool and much more comfortable. The remodel not only required the gutting of the existing kitchen but also the removal of the wall between the kitchen and dining room. Since our house is old, the question of lead paint and asbestos needed to be addressed. Lucky for us, our house does not contain lead paint, however we did need to deal with asbestos removal on the heating duct in the demolished wall. Kresge takes environmental hazard issues seriously and has been trained to identify and address them in an appropriate manner. Andy L. (our project manager) was timely, courteous and really knows his job. He has excellent communication and organizational skills, which were evident in the smooth flow of the renovation. We were told the job would take about 12 weeks and Andy ensured that the schedule was followed. He kept us informed of the “who, what, where and what time” during the course of the project. Problems were dealt with in a timely manner and to our satisfaction. The personnel that performed the work were knowledgeable, courteous and friendly. My husband and I never felt uncomfortable with any of the contractors or subcontractors and in fact we had some very interesting conversations. We absolutely love our newly remodeled kitchen; it is open, clean and bright. The new layout is easy for us to navigate without tripping over each other and there are no more inaccessible cave-like lower cabinets or wasted space (especially over the cabinets – no more nasty, dirty cabinet tops to clean!!)

Extremely disappointed that this company would not consider taking on our projects. They did a beautiful addition to my sister's home in 2008 so I was excited to get an estimate from them and to hear their ideas for a bathroom remodel and how they would finish our basement. While talking to Mark on the phone he looked up our address and said we lived between 29 and 33 minutes from his office and he did not service anyone who lived 30 minutes or more from their office. So before you contact them for your next job you should see how many minutes you live from their office. I had to give an overall rating to submit this review. I gave them an A based on the work that they did at my sister's house and the fact that Mark got back to me quickly. Just thought people should know that you need to be within 30 minutes from their office to work with them and even if you are within 29 to 33 minutes (17.5 miles in my case) this company will not work with you especially if you live in an area that may have heavy traffic during the morning and evening rush times.

outstanding, very professional, on time and on budget. These guys are fantastic

We loved working with Kresge and would highly recommend them. We met with several companies for quotes and from the beginning they were by far the most professional and put together of all the companies. They have a show room which makes it very convenient to make all of your selections and they offer help at every step of the way. The project manager (Andy) was great and always available by phone or email with any questions we had. He also kept us constantly updated on the progress and next steps. Most importantly we were really pleased with the final product. I would not hesitate to use them again for future projects.

We are very pleased with our added bathroom. Mark Kresge and his crew were professional, polite, knowledgeable, trustworthy, precise, efficient, and on time. We would use this team again in a heartbeat.

I am remiss in not getting a review posted on the major work that Kresge Contracting did for us last year. We provided Mark's office with extensive feedback but have not done this review. We found the company initially on this list, so it is only appropriate to provide a summary of our experience. First, it must be pointed out that this was our first time doing such a major renovation. Gutting the kitchen/downstairs of the 20+ year old home for a family of 4 (two still in school) was huge and much more in every way than we anticipated in retrospect. We interviewed several companies from AL and were surprised how different they were in what they would, or would not do, for visual presentation. Kresge had a good set of visuals to show and help you pre-visualize the work. Mark's design skills are good, as are his client skills (although he disappeared during the construction), and his ability to try to work within your budget was good. Beware of small details that do not make it on drawings or lists. They will cost extra or eat into the contingency. The job was going to be a long one, about 12 weeks but it felt longer. Due to vacations and floor work there were days when nothing was being done. We wanted a design and contracting company in one and that worked well. The project manager was delightful and could not fix everything, but tried. They do not provide color services, we had to pay someone else for that, which still seems odd, but we did and it worked out well. Part of the house is a home office and the expectation was that I would be able to work. That did not work out well. There were days with so much noise I had to leave. The subcontractors in particular banged around like no one was around. They also did not clean up after themselves well. The trash trailer that we knew had to be out front was an eye sore all summer. Flat tires, rust and all. It also leaked rusty water and stained the newish concrete below it. They tried to clean it, but failed. The oak floor that we wanted had small scratches in it from workers doing their jobs after the floor had been done. There was no fixing those. I am not sure I would buy a wood floor again, unless I could be assured that it would be protected more. I am listing many negatives, but there are many positives, too. It looks very nice. My wife was pleased with it. I was not completely pleased, as some things could not be fixed which should have been, IMHO, I don't think we would hire the company again primarily due to the list of disappointments that they could not or would not fix. They were not major issues individually, but they add up. Having experienced one major renovation, I would go into another with a different mindset, too.

I love these people. From the first time we met with Mark Kresge to hash out a kitchen design to the last day that Andy (project manager) came by to tweak an outlet, we were exceedingly pleased with this company. Mark was always helpful in getting us what we wanted without sacrificing budget and functionality. His design for our home and advice along the way was extraordinary. Andy, who was in our home day in and day out, was the consummate professional. Our "female only" home felt completely at ease with him, and he was the epitome of professionalism. If we ever do a project again, which we certainly will, we will demand that Andy leads the project. It was so refreshing to be able to relax and know that "Andy will handle it." My wife and I are busy professionals. We felt complete secure in allowing Andy to handle the subcontractors and little decisions that needed to be made along the way. Any time we decided to add something else onto the project, Andy's only response was "not a problem." And it truly wasn't. I really can't recommend this company enough. We will always go to them first with any project we desire.

Everything went really well. The team of Tom, Scott and Abbi were wonderful to work with - listened to everything I said and I made it all happen. There were no major problems and the resulting kitchen and powder room look wonderful and I am very very pleased. I have a master bathroom I will probably ask them to remodel as well!

Our house is an older smaller home that was clearly never supposed to have a finished basement. Kresge came in and finished one half of our basement. Besides normal finishing issues there was a problem with the stairs not being up to code which lead to having to move the security system. We also had to adapt framing installation because nailing boards to the floor would negate our basement waterproofing guarantee. Everything, the coordinating of different events, the scheduling, the inspections, even the few hiccups, was handled excellently. Communication was never a problem. There were dozens of texts, emails, and phone calls keeping everything moving and everyone up to date on what was happening when. Our questions were always answered patiently and respectfully. And any time where there was a question as to how well the job could be done given the circumstances they would always err on the side of doing the job right or not doing it at all.

everyone was professional , neat, willing to explain and adapt finished on time . very detail orintated , Kevin was a true craftsman

Kresge Contracting was extremely professional from beginning to end of our kitchen remodel. During the design phase they helped us understand the impact of all our decisions and on more than one occasion helped us to make choices that we later realized were precisely correct, decisions that we may not have made, if left to our own devices. The design was different than we originally intended but far superior to what we had thought of on our own. The demolition and building phases were also handled extremely well. Kresge's foreman and all the subcontractors they used were neat, clean, tidy and executed precision work. All were very professional. The finished quality of the materials and the construction is fantastic, nothing short of superb. Before starting construction they set-up a temporary kitchen in a spare bedroom. Of course we did not have a stove in the bedroom, but did had most of the other appliances in this temporary kitchen. This job was expensive but not ridiculous. Comparing cost to final quality, we believe it was a fair price. Knowing what we now know, we would use Kresge Contracting again in a heartbeat. They were excellent. The Hartleys

They were very professional. They worked very hard to make sure the trim was cut and installed properly, so with the attention to detail we were confident the major items were also attended too.

The experience: Mark Kresge is very friendly and professional. He knows how to design rooms and presented great suggestions for redesigning our spaces. He made us think about options we had never even considered. My husband and I would recommend him to anyone interested in using a knowledgeable, experienced, creative designer. Kresge Builders has a professional staff and each person is very skilled at their particular job. Kelly (the interior designer) was wonderful. She helped me bring my ideas to life. In the end, the color and fixture choices are absolutely beautiful and Tom and I just love them. Andy (our personal project manager) is awesome. He effectively managed the entire job, keeping it on schedule and it was completed as agreed. As a side note, Andy is also an expert at mitered corners. He rebuilt the crown moldings in our house and they are absolutely beautiful. The construction staff are also very neat and clean. The house had dust, but considering the work we had done there never really was a huge mess.The entire group was a joy to work with and I would recommend them to anyone. Kresge Bld. is very good at working with you and communicating effectively. This is especially important because inevitably problems arise. Some of the interesting issues we encountered happened because we have a 90 year old house. For example: when the old cast iron bath tub was removed, because the house has plaster walls, cracks formed in our adjacent bedroom wall. This is why contingency clauses are put into contracts. We ended up with Kresge installing wall board on our bedroom wall and then negotiated a paint job. We not only have a stronger wall but a beautiful, newly painted bedroom. We moved back into the house on September 24 and as expected there have been a few and quot;fix-itsand quot; that have needed to be addressed. Kresge has been very responsive in taking care of these small issues. This company really knows how to take care of their customers from start to finish and beyond.

This was one of several companies contacted for a remodel estimate. Mark had some good ideas; I simply chose to go another direction. I wouldn't hesitate to call them in the future.

Working with the Kresge team was an absolute delight. The overall experience from design to daily on-site work to remodel completion was superb. Mark's team (Mark, Kelly and Andy) is extremely professional, very good at communications, high integrity, does whatever they say they will do, very clean and most of all provide extraordinarily high quality of workmanship. In my profession, I work with hundreds of building/remodeling contractors around the US and Canada and I would rate Mark's team of professionals as one of the best I have ever had the experience to work with. I applaud the team's hard work and overall efforts - Many thanks - please feel free to use me as a reference.

Kresge Contracting Inc. was very patient. They were very detailed on the work that needed to be done.

My husband and I went to the Kresge showroom and were very impressed. We were so thankful to have Kelly, the interior designer help us with putting together a beautiful palate for updating our kitchen with new counter tops and tile back splash. The problem began when Scott, the salesman came to our house to measure the space for a quote. He talked in circles, and it was very hard to understand his nonsensical speech. Then, he tells us he will send us a quote, but it will only have the material cost listed. I said, No, what I am looking for is a comprehensive quote with materials and labor. He said he would send the quote 3 days later. Over a week went by with no quote, or contact from Scott. I called Mark and left a message that it had been a week and still no quote. He called me back with Scott on speaker phone. Scott proceeded to tell me he FORGOT about sending my quote!!! - Strike 1. He then berated me by saying that he told me when he came to measure that it would be about $9,000. I said no, you actually said $7,000, but that that is neither here nor there. I would just like a quote to look at. He then said well, are you prepared to spend $7,000 on your kitchen!!! - Strike 2. With the owner right there, he berates me about how much money I want to spend on the kitchen, which is NONE of his business. ALL I'VE WANTED THUS FAR IS A QUOTE!!! Which I still do not have. I told him that $7,000 seemed very high, however if I get 5 quotes and they all say $7,000, then obviously I will need to rethink my plan. Right now, I am just trying to get a few quotes and see what company is the best fit for my kitchen remodel. Scott proceeded to say that he is not allowed to email the quote (remember the owner is sitting right there as well) but that we can set up an appt. to come back into the store to discuss it! - Strike 3. I do not appreciate my time being wasted by shady people. I had already gotten 3 quotes by just emailing a sketch of my kitchen to companies and letting them know what tops I am looking for. Bottom line is that I still do not know what kind of shady game Mark, Scott and the whole Kresge company are playing, but if it's this hard to simply get a QUOTE, then I really do not want to know the kind of crap they will pull once they begin the work!!

lSee above. Work started when promised and was completed when promised. Absolutely no complaints.

They did a great job. They were clean, neat, and keep you informed throughout the process. The only complaint I have is that the nails they used are bleeding rust on the white trim. Overall though, they did good work. I've gotten a lot of compliments on my siding and trim.

I did comparison shopping, and I thought the pricing was reasonable. My experience with Kresge was outstanding. They were very clean and prompt. They left the bathroom in a fairly good working condition when they left for the day. They were here for about 3 days, and everyday they cleaned up extensively. The arrived, and left very promptly. In fact, I still marvel at how well the bathroom has maintained, in the past 10 years. They did a really good job, and I would use Kresge again in the future.

They were fine and very professional. We just decided to use a different company.

The job went extremely well.