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Jones Family Moving

Moving Companies, Piano Movers, Hauling

About us

3 employees. No subs. Cost is determined by the job. Travel charges apply. No extra charge for after-hours service. Ask about Angie's List discount. Additional contact: Stephanie Jones.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial moves, local & long distance moves, hot tubs, gun safes, pianos & hauling.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.839 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
0%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-39 of 39 reviews

KAREN S.
10/2009
5.0
moving companies
  + -1 more
Very well!!
Description of Work: Had to move fasmily furniture from Dayton area to Columbus with one day's notice. They did it perfectly, rerasonably, and in a friendly, professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

10/2007
5.0
moving companies
  + -1 more
I know these rating seem too good to be true, but over the years we've moved several times and invariably I would be displeased about something. So, it was such a pleasant experience to have everything go right.
Description of Work: Jones' Moving traveled from Columbus to West Alexandria, OH where they picked up several pieces of furniture. Upon arriving back in Columbus, the truck dropped off furniture at three different addresses. The movers were very careful with our furniture. Included with the items moved were two pianos. The young men who moved our furniture were very efficient and polite. We were very pleased with their work. They were very anxious to please me and wanted to go a good job. I was totally pleased with how the move was conducted. No surprises. I believe you will be pleased with their work. Keep up the good work and pleasant, helpful, attitude.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sarah S.
09/2007
5.0
moving companies
  + -1 more
They were very friendly and were able to come out an hour after I called them and completed the work in less than half an hour without bumping into the wall, it was a great job!
Description of Work: They swapped two bedrooms inside my house which involved moving four dressers, two of which were quite large, two beds, and a very heavy armoire down the hall and around a tight corner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat B.
08/2007
5.0
moving companies
  + -1 more
I thought they were excellent. They were very careful. I would definitely recommend them. It's better to communicate with them by phone rather than email.
Description of Work: They moved furniture from the basement to the garage, from the house to the garage, and from the house to the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LISA & MICHAEL M.
07/2007
5.0
moving companies
  + -1 more
Excellent! They were excellent, courteous, and helpful. They were very professional! They could call me anytime for a reference. Working with Justin Jones has been wonderful.
Description of Work: They moved me across town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,104

KARL S.
07/2007
5.0
moving companies
  + -1 more
This three man crew was fantastic. They showed up on time and hustled through the entire moving process. They also were personable and friendly while doing it. They took great care with my items and all were delivered without damage. They actually came in slightly under estimate and were truly appreciative of the tip for their hard work. If I ever move locally again they will be me first call. They were also significantly cheaper than other companies we spoke to ( $150 which was about 30%).
Description of Work: They moved us from a campus apartment to a condo in Dublin. Items included a pool table, 61" big screen HDTV, couches, and all the other typical moving items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JANIS J.
07/2007
4.0
moving companies
  + -1 more
I was about 90% pleased. He quoted me a price over the phone and we stayed with that. I was disappointed that they did not come out before hand to assess the situation. I confirmed the start time two days before the move. The day of, they were late and when I called them they said they had been trying to reach me but our phone was turned off. I was disappointed that there was a miscommunication and they were about an hour and fifteen minutes late. They took off with the truck with out asking me if anything else needed to be moved. I talked to the owner and he offered to remedy the situation with a smaller truck free of charge. There was three men and one truck. I had a couple of extension cords that came up missing. The company said they would replace them, but I never heard back from them.
Description of Work: They moved my household items, about 90% of the items-especially the big stuff .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$400

LAWRENCE E.
04/2007
5.0
moving companies
  + -1 more
Move went great in less than three hours. Could not have been more pleased. We highly recommend this company for any of your moving needs.
Description of Work: They moved some of our larger household items to a 10 x 10 storage area. Company brought three men who really knew what they were doing. Very polite and hard working group. They even went the extra mile and moved very heavy freezer out of our basement for no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SHARON L.
03/2007
4.0
moving companies
  + -1 more
I had originally contacted Mr Mover who was supposed to come and give me a quote. Instead of this happening Mr Mover gave my contact information to Jones Family Movers without informing me. Justin was prompt in initially contacting me. There was some difficulty in getting them coordinated to come out and either give me an estimate or do the job. After playing phone tag for 3 days, they finally showed up-a couple hours later than promised and accomplished the move without damaging the furniture or the house. They were professional and helpful while they were on the job. They ended up charging me less than originally quoted (120) because they were able to accomplish the job with three men.
Description of Work: Helped move a large couch into upstairs part of house- requiring assistance in dismantling part of the couch and reassembling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

AMANDA J W.
02/2007
5.0
moving companies
  + -1 more
I set up the move with Mr. Movers, but I believe Mr. Movers subcontracted this job. It was originally scheduled for two movers. When they arrived, four movers came for the job. Justin Jones was the lead mover. His crew did an incredible job caring for this stove during move. The move went as smooth as silk. They were able to navigate tight doorways with ease, and they covered the carpets with blankets to prevent damage. Even with four movers, they remained at the original quote of $160 for a Sunday job. I couldn't have asked for a more professional and friendly crew. They have our highest compliments.
Description of Work: Moved an antique stove from East Columbus to Westerville.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KARA L.
01/2007
5.0
moving companies
  + -1 more
They were great to work with. They answered the phone when I called, gave me an estimate and showed up when they promised. They took great care with the furniture.
Description of Work: They helped me move dining room furniture from a friend's house to my house. It was a two piece china hutch and a table with six chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

C J.
01/2007
5.0
moving companies
  + -1 more
They were very kind and efficient.
Description of Work: He did a local move for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNDA C.
12/2006
5.0
moving companies
  + -1 more
Upon calling the company, left a message on VM. Justin was very prompt in returning my call. He was able to schedule within the week. Justin and Mark met me at the storage unit. They were extremely courteous and professional. I was impressed with the care they took in handling/moving each piece of furniture. I would definitely use recommend them and use them again in the future.
Description of Work: Moved some furniture from a storage unit to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

NANCY R.
09/2006
5.0
moving companies
  + -1 more
Justin was easy to reach, and I was able to schedule the move on the day I wanted. The three men worked very hard and fast. They were careful with the furniture and appliances. They charge $85 per hour for 3 men working and $70 per hour for 2. There is also a one-hour travel charge.
Description of Work: Moved several large items (furniture and appliances) from my old house to my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180
    • 1
    • 2(current)

Contact information

608 Knights Ave, Columbus, OH 43230

www.jonesfamilymoving.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Hauling

FAQ

Jones Family Moving is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Jones Family Moving accepts the following forms of payment: Check
Yes, Jones Family Moving offers free project estimates.
No, Jones Family Moving does not offer eco-friendly accreditations.
No, Jones Family Moving does not offer a senior discount.
Yes, Jones Family Moving offers emergency services.
No, Jones Family Moving does not offer warranties.
Jones Family Moving offers the following services: Residential and commercial moves, local & long distance moves, hot tubs, gun safes, pianos & hauling.

Contact information

608 Knights Ave, Columbus, OH 43230

www.jonesfamilymoving.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM