3 employees. No subs. Cost is determined by the job. Travel charges apply. No extra charge for after-hours service. Ask about Angie's List discount. Additional contact: Stephanie Jones.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial moves, local & long distance moves, hot tubs, gun safes, pianos & hauling.
They did a pretty good job. They were courteous and just great.
Description of Work: I used Jones Family Moving to move my furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pat B.
08/2009
5.0
moving companies
+ -1 more
Two people came out in a truck and we had it all organized. They were terrific and did a nice job. They didn't break or scratch anything. Their rates were very reasonable. They charged us on an hourly basis.
Description of Work: The local moving company helped us move our things around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
BRENT & DANA A.
05/2009
2.0
moving companies
+ -1 more
Called Jones Family Moving and set up a time and date for them to come out for an estimate later in the week (for a local move). One hour before our appointment time, Justin called to tell me he was running late and didn't know if he could make it on time. I understood that things come up and suggested that he call me later in the afternoon, when I would have my calendar with me, so we could reschedule. He didn't call that day or the next day. I called HIM back, left a message about my desire for him to give me an estimate for our move, but he didn't return my call.
Description of Work: Requested an estimate for a local move
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Nikki L.
05/2009
5.0
moving companies
+ -1 more
I needed someone to move us and I was impressed with Justin just from talkin to him on the phone. He and his team had a great deal of experience and they were all respectful and nice. They asked questions if they had them and made sure they did exactly what I wanted. They worked hard and impressed me with how much they knew about so many things -- like the danger of moving our washer without the proper bolts. They worked hard and even finished early. They offered to help me with anything else I needed before they left. I really believe they did an excellent job in each and every way.
Description of Work: They loaded, moved and unloaded our belongings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
KRIS B.
05/2009
5.0
moving companies
+ -1 more
I had to do an emergency move out in one day and I called Jones Family Moving around 9-10am. Justin told this was definately something they do and he gave me an initial quote based on the # of rooms I gave him and the type of furniture I had. 3 men showed up just before noon - these 3 guys were terrific. There were fast, efficient and careful. They had a great sense of humor during a difficult time. Loading up the truck actually took 5 hours. Justin stated their family also had a temperature controlled storage facility (Mr. Mover) and quoted me a price - I had them take my belongings there. They can provide boxes for a price - but I believe you get the money back when you give the boxes back. The total job took about 7 hours. Justin came to the house mid-day and gave me requote based on the quantity of belongings and how much more time they would need to finish. Justin called a couple of times to check in - gave me information about the storage facility and kept in touch frequently until everything was wrapped up. I can not say enough about this moving company-they were timely, professional, efficient and worth every penny.
Description of Work: loaded most personal belongings of a 4 bedroom house and unloaded it at their family owned temperature controlled storage facitility.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Michael M.
01/2009
5.0
moving companies
+ -1 more
They worked very quickly and efficiently. They were also very helpful and good to work with.
Description of Work: They moved my children from our home to an apartment. They also picked up some things from a storage unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
NICOLE D.
10/2008
5.0
moving companies
+ -1 more
They showed up a little early and got to work. They charge a 1-hour minimum, $100, and were here about half an hour. They were very nice, very careful with my things, and asked if there was anything else they could do for me. I will call them again.
Description of Work: Moved furniture within my house for some redecorating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bill S.
09/2008
5.0
moving companies
+ -1 more
Very responsive. Came on a Sunday to do an estimate. Excellent moving personnel. Underestimated the packing costs, but was willing to work out a discount on the moving to compensate. Overall did a great job!
Description of Work: Packed and moved household goods from Hilliard to Grove City.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
TROY & RUBY H.
08/2008
5.0
moving companies
+ -1 more
They were very accommodating and professional.
Description of Work: Helped us move into our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alexandra J.
08/2008
5.0
moving companies
+ -1 more
They arrived on time, Justin was there, introduced himself to my husband and to me and was very courteous. We did most of the packing but they did some disassembling and reassembling of cribs and beds. They were quick and efficient.
Description of Work: Jones Family Moving moved us from one house to another within 1 mile of each other. We were charged hourly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
KENNETH J.
07/2008
5.0
moving companies
+ -1 more
I was so impressed with this company. They are family owned and price aggressively. They worked hard the entire day taking no breaks. There was no damage to anything. They packed everything very well. They communication with them went well, always returning calls promptly. I was so impressed I re-used them to move some furniture.
Description of Work: I hired them to move from one location to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Bruce R.
07/2008
5.0
moving companies
+ -1 more
Move time was very short time less than 3 hours. Works was excellent will definitely use Jones again.
Description of Work: Moved apartment from Dublin to Short North.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ED G.
05/2008
5.0
moving companies
+ -1 more
They are a very small company. It was a good service. Everything was fine.
Description of Work: They moved me from Arlington to Tuttle Crossing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
DOUGLAS L.
04/2008
5.0
moving companies
+ -1 more
Very well. The best movers we have ever had.
Description of Work: In town move of approximately two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MARION H.
04/2008
5.0
moving companies
+ -1 more
Everything went very well. They were very professional yet personable from phone call updates through the actual moves. It felt more like having friends helping out with the move which was very pleasant. They took good care of all furniture and were very quick.
Description of Work: Moved furniture within our home, picked up furniture from an apt. and dropped it all off at a 3rd apt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
LISA B.
03/2008
5.0
moving companies
+ -1 more
Justin did a great job! His price was significantly less than several of his competitors. He arrived on-time to pick up despite an unexpected snowstorm, completely covered the carpets while removing the furniture, and shrink wrapped all three pieces. When the road conditions got difficult due to the snow, Justin called to update me on the delay, then did the same careful job when he unloaded at my home. I would definitely use his company again!
Description of Work: I needed a sofa, love seat and chair moved from my mother's house in Canal Winchester to my home in Gahanna with less than a week's notice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
ELIZABETH G.
03/2008
5.0
moving companies
+ -1 more
We had a great experience with this company. They were punctual, courteous and very efficient. The treadmill is very big and heavy, but the guys were great about it. They took it apart so that they could carefully get it through the rooms to the basement, there is no way that thing was going down those stairs in one piece! They then reassembled it, taking care to make sure they did it right, they also made doubly sure we were happy with the position of it. They had to take the basement door off to get it through and they carefully reattached that as well. It was money well spent, it took them just over an hour to complete the job, and saved us from getting backache!
Description of Work: They moved a 300 pound treadmill from the family room to the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
DAVID & DOROTHY G.
02/2008
5.0
moving companies
+ -1 more
They came on time, had a great attitude, and did great work. They worked quickly and I would use them again. They are better than anyone I have ever had before. They communicated well, always calling ahead of time. We were very pleased. A+.
Description of Work: They moved pieces of furniture from one house to two other houses. This was a 3 house move. They did it in far less time than I thought it would take.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$373
DEB J.
01/2008
5.0
moving companies
+ -1 more
This was the best moving experience ever. I had a difficult neighbor whom I shared a driveway with. He wouldn't let them use the driveway so they had to truck everything down the street. The apartment I moved into was difficult because it is on a high floor and involved lots of turns. They also disposed of furniture for me. They were kind and helpful and willing to go above and beyond. I definitely think this company should be nominated for an Angie's List award.
Description of Work: They moved me from a house to an apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
DIANNE C.
11/2007
5.0
moving companies
+ -1 more
They came when they said they would. They completed the job in about 5 minutes. They were very friendly and efficient. They let me pay by check and gave me an Angie's List discount.
Description of Work: They moved one chair out of the house to the curb so that it could be taken away with the trash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
ROB R.
11/2007
1.0
moving companies
+ -1 more
Having to reschedule because of work load, not calling and not showing up for the appointment is just bad business.
Description of Work: After canceling our first appointment for an estimate, they didn't show up or call for the second appointment. The excuse for rescheduling the first appointment was that he underestimated the work needed on the current job.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
MATTHEW T.
10/2007
5.0
moving companies
+ -1 more
Called yesterday (Saturday) and did the work for us today. Sunday! Friendly, courteous and great price. Thanks.
Description of Work: Needed a treadmill (@ 225 lbs) moved to our 2nd floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
ERIC S.
10/2007
5.0
moving companies
+ -1 more
We were extremely pleased with this company. They arrived early and finished early. I have never seen anyone move so quickly when they were being paid by the hour. After filling a large moving truck, the only damage we found were two scratches on the refrigerator and a bent connector on the washing machine hot water hose. The quality of the move far exceeded the price they charged.
Description of Work: Moved us from a temporary apartment to a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$401
SALLY H.
10/2007
2.0
moving companies
+ -1 more
We felt they did not have good communication between the owner and workers. The packers did not do a good job and I felt they were overwhelmed.
Description of Work: They moved us from Columbus, Ohio to Delaware, Ohio.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$700
RIKKI L.
10/2007
5.0
moving companies
+ -1 more
I called Justin Jones on a Thursday and asked him if he could move me on that coming Sunday or Monday. He said he would be available to move me on either day. I chose Sunday. He and his crew showed up promptly at 9 am. We had probably the normal amount of furniture, but we did have some expensive and quite large televisions and were concerned about the moving process. Justin and his crew did a fantastic job. He brought a crew of four, they were friendly and courteous. They ended up having to make two trips, but we worked out the difference in price (the final price is included above). He had actually quoted me the original price over the phone and I think I might have left some items out. At any rate, their price was over $300 lower than the closest competitors price. I would use them again and recommend them to anyone.
Description of Work: We hired AAA Jones Family moving for a move from Hilliard to Dublin. We were moving from a 4 bedroom/2.5 bath house to a 5 bedroom/4.5 bath house.
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Service Categories
Moving Companies,
Piano Movers,
Hauling
FAQ
Jones Family Moving is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Jones Family Moving accepts the following forms of payment: Check
Yes, Jones Family Moving offers free project estimates.
No, Jones Family Moving does not offer eco-friendly accreditations.
No, Jones Family Moving does not offer a senior discount.
Yes, Jones Family Moving offers emergency services.
No, Jones Family Moving does not offer warranties.
Jones Family Moving offers the following services: Residential and commercial moves, local & long distance moves, hot tubs, gun safes, pianos & hauling.