Joe Gioffre Electric Co

The estimator met me as planned, however he was more interested in telling me how difficult/impossible the job was instead of looking for ways to get it done. At the end of the walk through, I became so frustrated that I simply said give me an estimate to move the panels and forget about everything else. I gave him my fax number to send the estimate. Six business days later, I called and asked if they could send me the quote and I was told by Joe Gioffre that it's time and materials: Sixty dollar per hour for 1 person. I find it hard to believe that they couldn't give me a quote for moving a panel; maybe they've never done it before. I'm just frustrated that I spent an hour with them walking through the project and then waited a week for them to tell me $60/hr. I could have gotten that off of Angie's List.

Gave me helpful information on an outlet I was having problems with. He advised me to reset the outlet and everything works now. I will definitely hire them again in the future.

Excellent. Very quick response to our phone call and rapid scheduling. Came on schedule. Finished job promptly to our satisfaction. Explained the problem to us.

Showed up on time and work was done quickly.

I was impressed with how quickly he was able to come. He came out the next day, but would have came out the same day had I been available. He called before he arrived, which I was very impressed with. As it turned out, I had a bad on/off switch which he dianosed with a few seconds. He repaired it promptly. This is an excellent example of why I am a member of Angie's List.

I found the initial contact informative. They were aware of building codes in my area that other electricians did not seem to know. They were friendly, professional and their estimate was accurate. They were realistic about the work that might be required. They were also very courteous and easy to work with.

The heating company could not fix the problem even though they installed it. Joe Gioffre Electric Co ended up solving the problem! The technician was very good, knowledgeable and good a trouble shooting! I didn't have to pay because the heating company picked up the bill.

I spoke with the owner and notified the owner that we were AL members. Dennis and the other gentleman were very nice and did a fine job installing the outlet. They were very prompt in coming out, cleaned up very well and put on booties in the home. An issue arose when I received the bill, and I thought I would receive a 10% off labor, up to $100 according to the AL coupon. Dennis informed me that I could go online and print it off. My wife usually takes care of that, and didn't know the log in information. We originally called in to get this recommendation and were told over the phone about the coupon which did not specify that it needed to be present at the time or work or estimate. The installation was fine, it's just the principle that Gioffre Electric Co did not honor our coupon.

Job 1: Mr. Gioffre has approximately two employees. He sent out one of them and got the work done within a couple hours and was able to come within two days (I was selling the house and needed it done fast). His employee showed up right on time and the work was done well. I'll be calling him again for jobs in my new home. Job 2: Joe Gioffre has a couple regular workers and, on occasion, a couple subs. I asked him to come out to give me an est. on an upgrade to my electrical service (100A->150-200 A). The electrician who came out evaluated our usage and recommended we stay put; that 100A service was adequate for our needs. While he was visiting, he also gave me some recommendations on some lighting issues I had. Very helpful and honest.

Dennis and his assistant were on time, polite, competent, and helpful. They did the two repairs and advised about ways to address some other problems that we knew of. They also discovered a couple of problems we were unaware of advised us about how to deal with them without pressuring us in any way. Joe himself, the owner, called to set up the appt. When we later lost power unexpectedly, Joe scheduled the work for the next day. The power failure arose from a problem they had noticed the last time they did some work for us, so they had been correct in their previous diagnosis. They good a good job again this time. Will definitely use them in the future.

Joe was quick to respond to my call requesting assistance. The light fixture is expensive, an antique and difficult to replace as it matches other decorative lights on outside of home. Joe came out to my home to apprise the situation, discussed same with me and completed repairs to light fixture promptly. He also followed up with me to be sure the repair was made to my satisfaction. I was very pleased with his work and response time. I will definitely call him again for other electrical service.

I accepted a quote from another contractor before Joe could come out to provide an estimate. I called to let him know we didn't need the estimate anymore. Even though we didn't use Joe Gioffre's company, I liked him and his professionalism.

The owner or representative was very helpful in explaining how much the job would cost and in scheduling the appointment. However, they showed up on the wrong day exactly one week earlier than scheduled so they could not perform the job. They came back on the previously scheduled day, and they were very punctual. The job was done well and in a timely manner. However, when I called back because the lights were malfunctioning (turns out it was a faulty unit), the owner or representative was very short and rude in explaining what might be wrong with the unit.

Excellent, Dennis and Keith were on time and finished promptly. They explained everything and did a very neat wiring job.

The first visit went fine. The second visit went fine until I questioned the final bill. We were billed for 2 full man hours, which surprised me because the the second man on the job appeared to play a very limited role in the work and was so young that I had assumed he was an apprentice. When I raised this issue on the phone with Gioffre, he immediately became very angry and aggressive, demanding, "What do you want?! What do you want?!" I said that I wanted one of those man hours to be halved. I believe he misunderstood me to be saying that I wanted the entire bill to halved, for he rejected that violently and said he would charge me $43.50 less, which was a greater reduction than I was asking for. He said several times that he would never work at my home again. I may very well have been wrong about the second man hour; I did not watch them work the whole 1-1/4 hours and Gioffre did not address the matter. Regardless, Gioffre's reaction was violent and out of proportion.

Very prompt and professional. Two electricians worked for about 1.5 hour. The lead man was especially knowledgeable.

Dennis the electrician was on time and very polite. He explained things thoroughly.

Very professional and pleasant; was even nice about explaining to our boys the work he was doing as they were interested. He went out of his way to look for parts and provide quality service and save us money (probably several hundred dollars) by repairing vs. replacing an old bathroom fan.

It was good, Keith was promplt & worked without wasting time. Put in 4 GFI outlets in one hour. I would use them again. Keith could have cleaned up the particles that fell on the floor after doing the outlet change. (That was a small item since I used the vacuum to clean up). I did question one of the items on the bill only because I did not understand it. I think Joe thought I was complaining , which I was not.

Excellent, prompt on making estimate, did work the next day, and the price seemed reasonable.

Estimator was polite, knowledgeable and punctual. His cost to perform the work was so high it seemed he simply did not want the job. He simply jotted a range of price onto the back of the business card.

Very good: it's best to call Joe Gioffre early (before 9 am) to catch him for scheduling etc as he's a busy man. The person who did our work was called Dennis; he came with a younger apprentice and both were friendly, polite and tidy, and got the job done. Dennis also gave us excellent advice on which lighting to install when he first came round to see what was what.

Outlet couldn't be installed. I though the price was high for not getting the work done.

Dennis and Keith were on time, used their time and mine wisely, and offered two alternatives to the post light lamp. They suggested the cheaper of the two and even gave me directions to a store which would have what I wanted. Keith then came back to the house the next day and installed the lamp. They didn't charge for a service call on the second visit, only charged for labor. Dennis and Keith were very polite and helpful with long-term problems. I would have them come again anytime.

I had used them last year for some work and I had a small conflict with the original guy they sent out. So I had been upset and the owner came out a week or two later and he did the work and did such a nice job. So when I called this time I asked if the owner could come, but he said he does not do that anymore, but said I would be satisfied with the worker this time. The guy that came out was very pleasant. He gave me very specific instructions for when we have someone come back to cut the hole and how to change the bulb in the future so I do not end up in the same situation I was with the old fixture. We have had other electricians work on the fixture and none of them were ever able to help. This guy was the same guy that was sent out last year, but we both made the effort to get along, but he could not have been nicer. As far as I know their prices are very competitive.