Home Scan

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Excellent

Overall he was excellent!

Saturday evening, after making an offer on a for-sale-by-owner condo, I sent an e-mail to Home Scan requesting an inspection. I received a response that same weekend evening. HomeScan accommodated both my schedule and the seller's schedule. Jeff Ferguson, the inspector, was punctual, courteous, knowledgeable, and offered to discuss any follow-up questions we may have after we take possession of the unit. It was great to have one inspector do both the home and insect inspection rather than making two separate appointments. Price was very reasonable. I would definitely recommend this company.

A GOOD EXPERIENCE. RAY STARKEY WAS THE INSPECTOR. HE DID A GOOD JOB. WE HAVE BEEN IN THE HOUSE FOR SEVERAL MONTHS AND HAVE NOT FOUND ANY OTHER PROBLEMS THAN WHAT WAS FOUND AT INSPECTION. HE WAS DETAILED AND GAVE TIPS ON MAINTENANCE.

OUR INSPECTOR, JEFF FERGUSON, ARRIVED RIGHT ON TIME AND WAS VERY THOROUGH IN HIS INSPECTION. HE SPENT A FULL THREE HOURS INSPECTING THE CIRCA 1930 HOUSE (INSIDE, OUTSIDE, ALL FOUR FLOORS INCLUDING BASEMENT). THE REPORT WAS DETAILED, BUT I DO WISH HE HAD BEEN A BIT MORE SPECIFIC WHEN WRITING DOWN EXACTLY WHERE PROBLEM AREAS WERE LOCATED (SOME CONFUSION ABOUT WHICH BATHROOM WAS WHICH). I'M SURE THIS WOULD HAVE BEEN CLEARER IF I HAD BEEN THERE FOR THE ENTIRE INSPECTION, BUT I HAD TO LEAVE BEFORE HE WAS COMPLETELY FINISHED. HE DID SUPPLY HIS DIRECT PHONE NUMBER IN CASE WE EVER HAD ANY QUESTIONS AND INSISTED THAT WE COULD CALL HIM ANYTIME THOSE QUESTIONS COME UP!

VERY PROMPT, POLITE, HELPFUL AND OFFERED GREAT ADVICE. REPORT WAS IMMEDIATE AND COMPREHENSIVE. HIGHLY RECOMMEND THEM. THEY ALSO WERE THE LOWEST PRICE OF THE COMPANIES WE CALLED (WE ONLY CALLED COMPANIES THAT USE ENGINEERS TO INSPECT THE HOME WHICH WAS HIGHLY ADVISED BY OUR REALTOR WHO HAS BEEN IN THE BUSINESS FOR OVER 30 YEARS).

THIS IS THE SECOND TIME WE'VE USED THE COMPANY FOR HOME INSPECTION. THE SERVICE CONTINUES TO BE EXCELLENT. THEY ARE VERY THOROUGH AND EXCELLENT COMMUNICATOR. SHARED HELPFUL MAINTENANCE INFO.

CARL WAS PROMPT AND COURTEOUS. HE WAS VERY KNOWLEDGEABLE AND THOROUGH. HE EXPLAINED HOW TO USE SOME OF THE SYSTEMS AND POINTED OUT AREAS THAT NEEDED ATTENTION, AND THE PRIORITY THEY SHOULD RECEIVE.

OUR INSPECTOR, JEFF FERGUSON, WAS EXCELLENT. I WORK FOR A REAL ESTATE SERVICE PROVIDER AND WAS VERY SURPRISED AT THE KNOWLEDGE AND IN DEPTH DETAIL THAT JEFF WENT INTO. OUR FIRST HOUSE WE ENDED UP NOT GOING THROUGH ON, DUE TO ISSUES DISCOVERED IN THE INSPECTION, THAT WOULD HAVE COST US $30K -$40K TO REPAIR. JEFF GAVE LOTS OF ADVICE ON UPKEEP AND MINOR WORK THAT MAY BE NEEDED. HE WAS ON TIME AND ANSWERED OUR QUESTIONS. I RECOMMEND BEING THERE FOR THE INSPECTION, SO YOU CAN HAVE ANYTHING QUESTIONED AND ANSWERED BY THE INSPECTOR. THE SECOND INSPECTION WAS JUST AS GOOD, GREAT SERVICE AND GREAT VALUE. IMAGINE BUYING A HOME AND NOT SPENDING A FEW HUNDRED BUCKS...IT MAY HAVE COST US AN ADDITIONAL $30K.

RAY STARKEY WAS THE PRIMARY INSPECTOR. HE WAS VERY DETAILED AND PERSONABLE. FOR THE FIRST TIME (3RD ONE SO FAR) THAT I FELT WAS WORTH THE ENTIRE FEE. RAY WAS THERE ABOUT 3 HOURS AND THIS IS A SMALL (1200 SQ FT) HOME. RAY WAS A FEW MINUTES LATE FOR MY APPOINTMENT AND AS A RESULT MY TERMITE INSPECTION WAS FREE. HOME SCAN WILL BE MY FIRST CHOICE IF I EVER MOVE AGAIN.

THE INSPECTOR WAS VERY POSITIVE. HE WAS EXTREMELY HELPFUL! I WILL HIRE THIS COMPANY AGAIN.

GREAT ATTENTION TO DETAIL.

THEY MISSED PROBLEMS AND GAVE BAD ADVICE.

RAY STARKEY WAS VERY KNOWLEDGEABLE, PRACTICAL, PERSONABLE, THOROUGH, PROFESSIONAL AND SENSITIVE TO THE OWNERS. OUTSTANDING JOB AND A PLEASURE TO DEAL WITH!

DID A GREAT JOB! EXPLAINED THINGS GREAT

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