About us
Business highlights
26 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.861 Reviews
Showing 26-50 of 61 reviews
Miriam G.
01/2015
computer repair
 + -1 moreunknown
Description of Work: They explained to me how they could do a "quick fix" to my laptop (i.e., remove a screw) that would get it working again, but to really replace the part I would have to bring it to a more specialized shop. I decided to go that route, so I did not end up using their service. The location wasnt so convenient for me, so I wouldn't use them again only for that reason.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
SUSAN O.
04/2005
computer repair
 + -1 moreTHEY WERE GREAT!
Description of Work: THEY HELPED ME BUYING A NEW COMPUTER, AND WALKED ME THROUGH USING WINDOWS XP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
ROBERT A.
05/2003
computer repair
 + -1 moreunknown
Description of Work: CHECKED COMPUTER AND DISKS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JULIE C.
05/2003
computer repair
 + -1 moreunknown
Description of Work: COMPUTER WAS REPAIRED. THEY EMPTIED HARD DRIVE AND THEN RELOADED .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
JUDITH K.
01/2002
computer repair
 + -1 moreHE DID WHAT I ASKED, BUT IT TOOK LONGER THAN HE THOUGHT IT WOULD. IT WAS SUPPOSED TO TAKE ONLY AN HOUR, AND IT TOOK TWO HOURS. OVERALL I WAS SATISFIED.
Description of Work: INSTALLED A NEW HARD DRIVE AND MORE MEMORY
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
TODD S.
12/2001
computer repair
 + -1 moreI WOULD HIGHLY RECOMMEND TO OTHERS.
Description of Work: REPAIRED PC COMPUTER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$170
HAZEL B.
12/2001
computer repair
 + -1 moreCALLED TO RESCHEDULE WHEN AN EARLIER APPOINTMENT BECAME AVAILABLE
Description of Work: TROUBLE SHOOTING COMPUTER--DIAGNOSED PROBLEM WITH MONITOR, REPLACED VIDEO CARD
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$105
GENE C.
08/2001
computer repair
 + -1 moreTHIS WAS MY SECOND EXPERIENCE WITHIN A WEEK. HELP WIZARDS ALSO INSTALLED A NEW CD-RW DRIVE AND ADDITIONAL MEMORY A FEW DAYS AGO, WITH NO PROBLEMS. THE ROAD RUNNER/ONLINE PROBLEM WAS MORE CHALLENGING AND POTENTIALLY MUCH MORE DISRUPTIVE IF IT WERE NOT FOR THEIR EXCELLENT SERVICE.
Description of Work: WINSOCK ERROR PREVENTED USE OF ROAD RUNNER ET AL ONLINE ACCESS. HELP WIZARDS REPRESENTATIVE (HELMUT) WAS ABLE TO DETERMINE PROBLEM AND FIX WITHIN A ONE-HOUR SERVICE CALL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$90
JOHN S.
08/2001
computer repair
 + -1 moreGAVE MEMBER ADVISE OVER THE PHONE, AVOIDED A SERVICE CALL AND REPAIR, COMPANY SAVED MEMBER MONEY BY OFFERING ADVICE OVER THE PHONE
Description of Work: COMPUTER REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
BARBARA E.
07/2001
computer repair
 + -1 moreTHEY WERE WONDERFUL! WOULD HIGH USE AGAIN.
Description of Work: COMPUTER REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
WES M.
05/2001
computer repair
 + -1 moreTHEY DID NOT CHARGE ME AS MUCH AS THEY COULD HAVE SINCE THE PROBLEM WAS SO UNUSUAL AND TOOK MUCH MORE TIME THAN ANYONE HAD ANTICIPATED. THEY WERE VERY FAIR AND REASONABLE. THEY HAVE EARNED MY LOYALTY AND I RECOMMEND THEM TO OTHERS.
Description of Work: I HAD A MAJOR PROBLEM WITH MY COMPUTER THAT WAS VERY DIFFICULT TO DIAGNOSE AND TO REPAIR. AN IMPORTANT FILE THAT WAS PART OF THE COMMUNICATIONS PACKAGE HAD BECOME CORRUPTED AND PREVENTED ME FROM CONNECTING WITH THE INTERNET. HELP WIZARDS HAD TO DO EXTENSIVE WORK TO DIAGNOSE IT AND HAD TO TAKE THE COMPUTER WITH THEM TO FIX IT. THEY HAD TO WIPE THE HARD DRIVE CLEAN AND START OVER. IN THE PROCESS, I HAD THEM UPGRADE THE PC TO WINDOWS 98 AND TO HELP ME CLEAN UP UNNECESSARY PROGRAMS AND FILES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
DENISE D.
01/2001
computer repair
 + -1 moreI DECIDED TO UPGRADE THE HARD DRIVE BASED ON A PHONE CONVERSATION. WHEN THE TECH ARRIVED, HE SAID HE COULD INSTALL IT, BUT IT WOULD NOT BE IN MY BEST INTEREST TO DO SO. I WAS VERY THANKFUL HE WAS SO KNOWLEDGEABLE.
Description of Work: REPLACED A HARD DRIVE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
MARLENE & PETER Y.
12/2000
computer repair
 + -1 moreDID A GREAT JOB AND EXPLAINED EVERYTHING WELL
Description of Work: REPAIRED PC
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
KATHY L.
12/2000
computer repair
 + -1 moreZACK GOT TO THE ROOT OF THE PROBLEM. QUICK AND EFFICIENT
Description of Work: FIXED COMPUTER MODEM
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
TINA R.
11/2000
computer repair
 + -1 moreCOST IS $70 PER HOUR (AS OF THIS MEMBERS USE). GREAT FRIENDLY SERVICE AND PROMPT RESPONSE.
Description of Work: NETWORKED 2 HOME COMPUTERS AND MISC. APPLICATION SET UP WORK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$70
TERESA W.
09/2000
computer repair
 + -1 moreTHEY WERE VERY WILLING TO WORK AROUND MY SCHEDULE FOR A TIME TO COME OUT.
Description of Work: THEY REPLACED OUR MODEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
HEIDI C.
08/2000
computer repair
 + -1 moreHELMET WAS THE TECH AND HE WAS WONDERFUL VERY KNOWLEDGEABLE. HE WORKED QUICKLY AND HE MADE SURE THAT THE WORK DONE WAS FIT TO MY SATISFACTION.
Description of Work: REPAIR COMPUTER VIRUS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JAN L.
08/2000
computer repair
 + -1 moreI REQUEST A NEW HARD DRIVE WHEN I CALLED HELP WIZARDS, BUT WHEN THE TECH CAME TO MY HOME HE RECOMMEND ME THAT I SHOULD BUY A NEW COMPUTER. I FELT HE WAS VERY SKILLED AND I WOULD RECOMMEND HELP WIZARDS TO ANYONE.
Description of Work: COMPUTER REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
PAM R.
08/2000
computer repair
 + -1 moreHELP WIZARDS CAME OUT THE SAME DAY THAT I CALLED. THEY WERE VERY HONEST AND THEY ALSO HONORED MY ANGIE'S LIST DISCOUNT WITH OUT THE COUPON. I FELT THIS COMPANY WAS REALLY RELIABLE AND I WOULD USE THEM AGAIN.
Description of Work: INSTALLED CD ROM
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
RITA T.
08/2000
computer repair
 + -1 moreTHIS COMPANY WAS WONDERFUL I CALLED THEM ON TUESDAY AND THEY CAME OUT ON THURSDAY. I TOLD THEM NOT TO COME WITH THERE ADVERTISING BUG SO THEY SHOWED UP IN A SNAZZY BLACK SPORTS CAR. ( MY NEIGHBORS ARE NOSEY).HE WAS VERY KNOWLEDGEABLE.I HIGHLY RECOMMEND. B
Description of Work: FIXED COMPUTER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LINDA & LESLIE J.
08/2000
computer repair
 + -1 moreHELP WIZARDS INSTALLED NEW SOFTWARE IN MY COMPUTERS. I REALLY APPRECIATED THE GREAT SERVICE AND THEIR GREAT INTEREST IN MY COMPUTERS.
Description of Work: COMPUTER SOFTWARE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
ROGER R.
05/2000
computer repair
 + -1 moreHELMET WAS PROFESSIONAL AND THEY SOLVED MY PROBLEM IN 1 HOUR AND THEY WERE CHEAP.
Description of Work: COMPUTER REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
DIANE T.
03/2000
computer repair
 + -1 moreTHEY WERE VERY PROMPT AND THEY GAVE ME A LOT OF HELPFUL SUGGESTIONS. I WOULD USE THEM AGAIN.
Description of Work: I HAD A VIRUS IN MY COMPUTER AND THEY KILLED IT FOR ME.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JACK L.
02/2000
computer repair
 + -1 moreTHEY WERE RESPONSIVE. . GREAT WITH THE WAY THEY TREAT YOU. VERY GOOD VALUE. CAME ON A SUNDAY SO I WOULD NOT HAVE TO MISS WORK.
Description of Work: HAD TO SET UP A NEW COMPUTER BUT HAD TO TRANSFER LOTS OF DATA FROM OLD COMPUTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
11/1999
computer repair
 + -1 moreBIGGEST PLUS IS I WORK OUT OF MY HOME & THEY CAME TO ME. THEY ARE GOOD & HONEST!! I THOUGHT THERE WAS A DIFFERENT PROBLEM THAT IT WOULD OF COST A LOT MORE TO REPAIR & THEY COULD HAVE SAID THAT WAS THE PROBLEM & I WOULDN'T HAVE KNOWN THE DIFFERENCE.
Description of Work: THEY DID A COMPUTER CHECK & LET ME KNOW IF IT WAS THE COMPUTER OR MONITOR. IT ENDED UP BEING THE MONITOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
1138 Cleveland Ave, Columbus, OH 43201
www.helpwizards.comService hours
Monday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 4:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
Help Wizards is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 4:00 PM
Help Wizards accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Help Wizards offers free project estimates.
No, Help Wizards does not offer eco-friendly accreditations.
No, Help Wizards does not offer a senior discount.
No, Help Wizards does not offer emergency services.
Yes, Help Wizards offers warranties.
Help Wizards offers the following services: PC support, repairs, trouble shooting, networking, server installation and support, upgrades, tutoring and training. Call center to get your appointment scheduled quickly and efficiently. Typical tech response is 24 hours.
Contact information
1138 Cleveland Ave, Columbus, OH 43201
www.helpwizards.comService hours
Monday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 4:00 PM