Help Wizards

They were good. They just repaired my computer. It got actually completed, was done, and worked very well.

I thought their service was excellent. I spent $68 on the job. They did the job very quickly and very correctly. The person responded within 24 hours. He was very professional. I would use this company again in the future.

They did a great job. They did it for much cheaper than they could have. There were a couple of ways of doing that. One was to fix that and the other way was the expensive one. They did more than I had asked them to do. They were in and out of there in one day. It’s a huge job for me because I’m a little bit physically disabled. So it’s very hard for me to work under a table. I couldn’t have asked for a better deal. I would use their services again in the future.

They were fine. They were here when they said they would be and they did the work.

It is alway nice when there here. I have worked with Help Wizards for many years. I find them to be great listeners and problem solvers. Help Wizards is also terrific with advise on things I need. I never ever feel pressured to buy anything. Denver, Ryan, and Bill (I think) are true assets to Help Wizards. They are very understanding when I call paniced and need something done.

Denver is fantastic. Not only is he highly competent, but he is also very intellient, has exceptional "people" skills and takes the time to show you as much as you might want to know and or learn. One of the issues I was having with my computer that had completely flummoxed the previous "computer" person took Denver about a minute to fix. Also, he checks his work thoroughly before he leaves so that you are not left with any unwelcome surprises. This is a fabulous company and well worth paying what they charge. The few times that I have tried less expensive people, I have ended up with a mess on my hands. I guess, sometimes, you do get exactly what you pay for!

JEFF AND THE STAFF AT HELPWIZARDS WERE VERY HELPFUL. WOULD DEFINITELY RECOMMEND THIS COMPANY TO FRIENDS.

THEY CHARGE $100.00 WHICH IS A LOT OF MONEY. GO TO THE LOCAL COMPUTER STORE FIRST, IT WILL COST YOU HALF, LEARN FROM ME. WHETHER THEY STAY 5 MIN. OR 60 THEY CHARGE $100; IT IS ABSURD!!!

THE COMPANY KNEW TO ASSIGN A 'LEVEL 2' TECHNICIAN WHO WAS CLEARLY KNOWLEDGEABLE. I HAD ALREADY WASTED $150 ON A MICROSOFT TECHNICIAN WHO WAS NO HELP WHATSOEVER. NEEDLESS TO SAY, I WAS VERY HAPPY TO GET SOMEONE WHO KNEW WHAT HE WAS DOING AND I HIGHLY RECOMMEND THIS COMPANY.

PRICE SEEMED HIGH, THEY CAME TO MY HOME WHICH WAS CONVENIENT, AND THEY WERE ABLE TO COME WITHIN A FEW DAYS WHICH WAS ALSO HELPFUL, DID GOOD WORK

AFTER ABOUT AN HOUR HE LEFT SAYING HE WOULD CALL WITH A PRICE IF HE COULD LOCATE THE PART NEEDED. HE CALLED BACK WITH A PRICE 300-400 DOLLARS AND SAID THAT ONCE THE PART WAS INSTALLED, OTHER PARTS MAY NEED REPLACING. I LACKED CONFIDENCE IN HIM AND TOOK MY COMPUTER TO A SERVICE COMPANY THAT I'VE USED IN THE PAST IN ANOTHER CITY. FOR A $25.00 DIAGNOSTIC FEE THEY TOLD ME THAT IT DID NEED A NEW MOTHERBOARD, BUT THEY HAD CALLED THE SONY COMPANY (FOR THE PRICE AND AVAILABILITY) AND LEARNED THAT MY COMPUTER IS STILL UNDER WARRANTY. I SENT IT IN TO SONY (SAN DIEGO) ON A THURSDAY WITH PROOF OF PURCHASE AND IT WAS BACK IN MY HOME THE FOLLOWING MONDAY! I PAID A SHIPPING FEE TO SEND IT, BUT THERE WAS NO OTHER CHARGE! HELP WIZARDS WAS NOT WORTH THE TIME AND MONEY IN MY CASE! THEY CALLED SONY FOR THE PRICE, AND COULD (MIGHT) HAVE FOUND OUT (AS THE SECOND COMPANY DID) THAT I WAS STILL UNDER WARRANTY. KNOW UPFRONT THAT THEY ONLY DO IN HOME WORK AND THE MINIMUM CHARGE TO COME IS $100.00

WHEN I PICKED IT UP, I EXPECTED -- AS STATED TO THEM -- THAT I WOULD BE ABLE TO TURN IT ON AND IT WOULD BE OPERATIONAL (AT LEAST AT THE LEVEL IT WAS PRIOR TO DENVER'S VISIT). IT TOOK ME AN ADDITIONAL 16 HOURS, OVER SEVERAL DAYS, BEFORE I COULD RETURN IT TO NEAR THE FUNCTIONALITY I'D HAD BEFORE. TODAY, I AM STILL HAVING PROBLEMS AND AM RESIGNED TO NOT BEING ABLE TO RECOVER THAT WHICH WAS LOST.

HELMUT READILY ASESSED MY DILEMA AND IMPRESSED ME WITH HIS INFORMATION TECHNOLOGY SKILLS. NEXT TIME I CHANGE COMPUTERS ILL CALL HELMUT FIRST.

OUR SERVICE REP. WAS PROMPT, COURTEOUS, PRECISE.

ALTHOUGH THE PROJECT TOOK LONGER THAN ORIGINALLY ANTICIPATED, WE FELT THE TECHNICIAN WAS EXTREMELY COMPETENT AND WORKED VERY FAST WITH A VIEW TO THE FACT THAT WE WERE PAYING BY THE HALF HOUR. HE ANSWERED ALL OUR QUESTIONS IN TERMS WE COULD EASILY UNDERSTAND.

DENVER SCHEID WAS VERY THOROUGH AND PROFESSIONAL. ANSWERED ALL OUR QUESTIONS.

REALLY APPRECIATED THAT THEY CAME SO FAST AFTER I CALLED.

THE PRICE WAS $100 FOR THE FIRST HOUR. EACH HALF HOUR AFTER IS $50.

I WAS CHARGED FOR TWO HOURS FOR DIAGNOSING THE SOURCE FOR THE PROBLEM. IT MOST LIKELY NEEDS A NEW MOTHER BOARD AND MODEM. HE IS VERY NICE AND DID A VERY GOOD JOB EXPLAINING WHY HE COULD NOT FIX IT. I UNDERSTOOD WHY. MY COMPUTER BEING ABOUT A YEAR OLD I AM PERUSING A WARRANTY REPLACEMENT.

SERVICE REPRESENTATIVE VERY PROFESSIONAL AND VERY HELPFUL

HE DID A GREAT JOB AND WAS VERY EFFECTIVE IN BOTH DIAGNOSING AND FIXING THE PROBLEM. HE WAS VERY PROFESSIONAL AND FRIENDLY AND PATIENT IN EXPLAINING THINGS TO SOMEONE WHO IS NOT VERY COMPUTER SAVVY. I THOUGHT THAT THERE PRICES SEEMED EXTREMELY HIGH, WITH A $100 MINIMUM CHARGE TO COME OUT.

IDENTIFIED AND CORRECTED THE PROBLEM WITHIN THE ONE-HOUR MINIMUM (THEY CHARGE $100 PER HOUR). CALLED ON TUESDAY. WAS UNABLE TO GET TO ME UNTIL FOLLOWING MONDAY DUE TO A HOLIDAY. THEY ARRIVED LATE BUT DID CALL TO ADVISE PRIOR APPOINTMENT WAS RUNNING LONG. SAVED $10 WITH ANGIES LIST DISCOUNT!

VERY FRIENDLY AND PROFESSIONAL. GLAD TO HAVE THEM COME TO MY HOME!!

WE HAD COMPUTER TROUBLE AND THEY CAME WITHIN A FEW HOURS OF THE TIME CALLED. THE TECHNICIAN EXPLAINED WHAT HE WAS DOING AS HE WORKED IN LANGUAGE WE COULD UNDERSTAND. WE WERE VERY PLEASED WITH THE SERVICE.

I LOVE THEM WOULD NOT USE ANYBODY ELSE.