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Help Wizards

Computer Repair, Computer Sales, Computer Training

About us

13 employees, no subscontractors. Trip charges may be apllicable outside of Franklin county. Ask about our Angie's List member's discount. Serving Central Ohio since 1998, Help Wizards has provided on-site services for businesses and residential customers in Central Ohio.

Business highlights

26 years of trusted experience

Services we offer

PC support, repairs, trouble shooting, networking, server installation and support, upgrades, tutoring and training. Call center to get your appointment scheduled quickly and efficiently. Typical tech response is 24 hours.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.861 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-61 of 61 reviews

GARY & MARIAN W.
04/2003
5.0
computer repair
  + -1 more
unknown
Description of Work: CHECKED PC, CORRECTED FILES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George M.
04/2003
5.0
computer repair
  + -1 more
unknown
Description of Work: SET UP NEW COMPUTER, TRANSFER DATA FROM OLD COMPUTER, INSTALL SOFTWARE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Stephen K.
03/2003
4.0
computer repair
  + -1 more
unknown
Description of Work: SYSTEM FAILED TO BOOT PROPERLY. DENVER DID GET IT TO BOOT IN SAFE MODE. HE COULD NOT FIND ANYTHING UNUSUAL THAT WAS CAUSING PROBLEM. MADE RECOMMENDATION REGARDING BATTERY BACKUP POWER SOURCE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Inga Z.
01/2003
5.0
computer repair
  + -1 more
ASK FOR DENVER.
Description of Work: COMPUTER WAS NOT WORKING AT ALL. RESTORED WINDOWS FUNCTION.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DIANE N.
06/2002
5.0
computer repair
  + -1 more
unknown
Description of Work: HELP WIZARDS RESPONDED COURTEOUSLY TO MY CALL AND SCHEDULED AN APPOINTMENT WITHIN 24 HOURS (I DECLINED THE OFFER TO SCHEDULE A RUSH SERVICE). THE REPRESENTATIVE WAS PROMPT, DIAGNOSED AND SOLVED THE PROBLEM, AND (PER MY ADDITIONAL REQUEST) INSTALLED VIRUS SOFTWARE, TOO.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JAMES B.
05/2002
1.0
computer repair
  + -1 more
unknown
Description of Work: I NEVER HAD ANY WORK DONE. I HAD SCHEDULED A TECHNICIAN TO COME OUT AND TAKE A LOOK AT MY COMPUTER PROBLEM. WE HAD SCHEDULED THE REPAIR TO TAKE PLACE AT 4 PM. I WAS INADVERTENTLY CALLED AWAY TO A CLIENT. I DID NOT HAVE TIME TO CALL HELP WIZARDS. WHEN I ARRIVED HOME, THERE WAS A MESSAGE THERE. I HAD BEEN SPEAKING TO ANOTHER COMPANY AND THEY CAME THE NEXT DAY AN FIXED THE PROBLEM. ON THE NEXT WEEK, I RECEIVED A BILL FROM HELP WIZARDS FOR $110.00 $10.00 FOR A SERVICE CALL AND $100.00 AN HOUR FOR THE REPAIRS. SINCE THEY NEVER EVEN ENTERED MY HOUSE, I FELT THAT THE CHARGE WAS WRONG. I CALLED ONE OF THE SECRETARIES AND SHE SAID THAT THE AMOUNT WAS CORRECT AND I SHOULD HAVE HAVE REALIZED THAT THE $10.00 WAS AUTOMATIC EVEN IF YOU WEREN''T THERE. IN OTHER WORDS, UNREFUNDABLE!! I HUNG UP AND WENT TO WORK. I BECAME MADDER AND MADDER. SO I CALLED BACK AND ASKED FOR THE MANAGER. JEFF ANSWERED THE PHONE AND SAID THAT SOMEONE SHOULD HAVE TOLD ME ABOUT THE $10.00 CHARGE. NO ONE DID.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0


susan M.
03/2002
5.0
computer repair
  + -1 more
VERY GOOD.
Description of Work: REPLACED POWER SUPPLY ON COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CAROLE S.
03/2002
5.0
computer repair
  + -1 more
unknown
Description of Work: LOST THE MOTHER BOARD. COULD NOT TURN ON PC. SAVED ME BUT IT WAS RATHER EXPENSIVE. HAD TO COME BACK OUT, NOT SURE IT WAS THEIR FAULT, THEY CHARGED ME FOR THE TIME ANYWAY. HOPEFULLY I WON''T HAVE TO USE THEM AGAIN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Tom G.
11/2001
5.0
computer repair
  + -1 more
unknown
Description of Work: ANALYZE AND RESTORE PC WINDOWS ENVIRONMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Suzan F.
05/2001
5.0
computer repair
  + -1 more
unknown
Description of Work: RECONFIGURED DIALER. "TWEAKED" MY SYSTEM TO GET BACK ONLINE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

02/2001
5.0
computer repair
  + -1 more
unknown
Description of Work: COMPUTER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

1138 Cleveland Ave, Columbus, OH 43201

www.helpwizards.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Help Wizards is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 4:00 PM

Help Wizards accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Help Wizards offers free project estimates.
No, Help Wizards does not offer eco-friendly accreditations.
No, Help Wizards does not offer a senior discount.
No, Help Wizards does not offer emergency services.
Yes, Help Wizards offers warranties.
Help Wizards offers the following services: PC support, repairs, trouble shooting, networking, server installation and support, upgrades, tutoring and training. Call center to get your appointment scheduled quickly and efficiently. Typical tech response is 24 hours.

Contact information

1138 Cleveland Ave, Columbus, OH 43201

www.helpwizards.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:00 PM