Gates Basement Finishing Inc

Basement Remodeling, General Remodeling, Kitchen and Bath Remodeling,

About us

Gates Home Improvement is a locally owned and operated business in the Central Ohio area. We are now in our 4rd generation of family dominion. We specialize in refinishing basements on a custom basis. Locally owned & operated. Additional phone - (614) 397 7966

Business highlights

35 years of trusted experience

Services we offer

Basement remodeling, kitchens, baths, decks & porches, windows & siding, doors, & flooring

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.694 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
5%
2
5%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 76-94 of 94 reviews

Lisa L.
03/2016
5.0
decks, patios
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Rebecca F.
07/2015
5.0
basement waterproofing, basement remodeling
  + 0 more
unknown
Description of Work: Gates Basement Finishing was hired to finish 1550 square feet of our basement. This included a full bath and wet bar (both roughed in at the time of construction in 2013), several entertainment areas and a bedroom (already with an egress window). We had a good idea of how we wanted the space before meeting with them and they followed our ideas perfectly. Aaron Fering was the lead on our project and did an amazing job with the framing, staining of woodwork, electrical, plumbing work and so much more. Aaron made suggestions along the way, including how to expand the bathroom space to accommodate a larger shower which ended up carrying the "same line" as the upstairs. Great company! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43,000

Larry H.
09/2014
5.0
basement waterproofing, basement remodeling
  + 0 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greta Ann M.
04/2014
4.0
basement remodeling
  + -1 more
It was okay.
Description of Work: I used the Big Deal and basements remodeling service of Gates Basement Finishing Inc. It was just drawing service that they did.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

janice C.
09/2013
5.0
basement remodeling
  + -1 more
Great!
Description of Work: finished an unfinished basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

jacob S.
06/2013
2.0
basement remodeling
  + -1 more
unknown
Description of Work: I purchased the $850 deposit to get our basement remodel at a low price however when the inspector came over to assess the job, he tried to upcharge me on a number of things that "were not included in the price quoted". The offer was $8,000 for 300 sq. ft. of basement finishing and I ended up having 390 sq. ft. and he quoted me for $11,748 all in. In addition to that, I didn't even need a new ceiling and 25% of the wall was already finished with brick. I was very unsatisfied with the whole experience.
Rating CategoryRating out of 5

Response from Gates Basement Finishing Inc
We went to [member name removed] home to acess the project after he purchased the coupon as mentioned. What [member name removed] is failing to mention is that he did not read the fine print that clearly describes what is included in the purchase. Instead of 2 doors he had a total of 5. There was a need of pre existing construction that needed removed and hauled away. He needed a drain rough-in installed that did not exist. The floor needed leveling which is not included. He had an additional 91square feet above the purchased 300. I explained in detail the extras and where we charging for them. We certainly were more than fair in accessing the extras. Even at $11, 000.00 he was saving more than $3, 000.00 by purchasing the coupon. We at Gates Home Improvements take everything serious in our business. It is unfortunate to get a D rating from someone that didn't even use our company for one second. This is extremely un just in every way. Thank you Les Fearing 614-496-4147

NELSON P.
07/2011
5.0
basement remodeling
  + -1 more
unknown
Description of Work: We hired Gates after soliciting bids from a few companies, including Buckeye Basements, to finish approximately 1,000 sq. ft. in our unfinished basement. We worked with Les to create the floor plan and Mike was our project manager. Everything pretty much went according to plan except with a delay on our end due to our trying to figure out where to buy cabinets for our home theatre wall and wet bar. Gates even helped us out by building two custom desktops in the basement office which was not in the original scope. The one major complaint is that after reading other reviews about the drywall phase we specifically requested they tape off the vents in the basement and hang two separate plastic dividers from the basement to the upstairs to prevent the drywall dust spreading. They didn't do that and we had a huge mess to clean up several times in the weeks following before it all settled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack N.
03/2011
5.0
remodeling, basement remodeling
  + 0 more
bought big deal, didn't use.
Description of Work: bought big deal, didn't use deal was nice though

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$50

ANN F.
08/2007
5.0
remodeling, basement remodeling
  + 0 more
I was really impressed by the consultant Les Fearing. He was very polite and professional. He wasn't too wordy or too pushy like some salespeople can be. We discussed our ideas for the basement with him and he seemed very willing to work with us. He always returned our phone calls when we had a question or concern about the project. The workers who came out to the house were terrific. They were friendly and respectful. One of the guys even brought doggie treats for our dog. They worked quickly and did a great job. We were very pleased with the final results.
Description of Work: They finished a large section of our basement (360 sq. ft.), installed two doors and three ceiling lights, rerouted the air vent, replaced the two basement windows with glass block windows, added a light to the crawl space, changed two pull-string lights in the laundry room to work off a switch, and added a laundry sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Jamie C.
07/2007
3.0
remodeling, basement remodeling
  + 0 more
Les was very attentive and did a good job on the sales end. The construction process was not as I had imagined. Mike was the head of this project and communication was not there, even after I requested to be better informed of the project. I was not instructed as to when to provide certain items. The people doing the work were pleasant and did a good job of keeping the mess in the basement. The quality of the work was good. There are items that I feel are not done to my satisfaction, but I do not feel like I can contact Gates to resolve them. It was obvious that they were ready to move on to their next job. There was no follow-up to see if everything was OK. I guess I was just expecting more of an effort at customer satisfaction. Perhaps this is due to my inexperience with major remodeling.
Description of Work: Tear-out of existing finished basement, installation of new finished basement, including kitchenette, drywall, electrical, plumbing; added 1/2 bath with no rough-in, added storage cabinets. Did not include carpeting or cabinets for kitchenette.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$22,700

PETER DE G.
10/2005
3.0
remodeling
  + -1 more
PUNCTUAL, AND SEEMED VERY NICE, THOUGH LES DIDN'T ASK MANY QUESTIONS. UNFORTUNATELY, DURING THE BID WALK-THROUGH, LES GOT A CALL REGARDING A FAMILY EMERGENCY, AND HAD TO LEAVE. HE SAID HE WOULD CALL BACK, AND RESCHEDULE, BUT WE DIDN'T HEAR FROM HIM AGAIN.
Description of Work: DESCRIPTION OF WORK: WE WERE DOING AN EXTENSIVE HOME REMODELING PROJECT THAT INCLUDED MULTIPLE BATHROOMS, LOTS OF DRYWALL, HOME OFFICE, BASEMENT REMODEL, PLUMBING, ELECTRICAL, PAINTING, AND TRIM WORK. WE CALLED SEVERAL REMODELING, DRYWALL & HANDYMEN COMPANIES FROM ANGIE'S LIST TO BID ON THE WORK.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
5.0


EDWIN T.
05/2005
5.0
remodeling, interior painters, basement remodeling
  + 1 more
OVERALL, I WAS EXTREMELY HAPPY WITH THE WORK PERFORMED, & FELT THAT THEY OFFERED GOOD VALUE FOR THE COST. THE ONLY DOWN SIDE WAS THAT THE PROJECT WAS STRETCHED OUT, FROM THE ESTIMATED 6 WEEKS, TO 8 WEEKS.
Description of Work: 900 SQ FT BASEMENT REMODELING, CONSISTING OF A FAMILY ROOM, BEDROOM, BATHROOM; PLUS THE PAINTING OF THE UPSTAIRS, 1600 SQ FT W/CATHEDRAL CEILINGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,500

Julie C.
03/2004
1.0
home remodeling
  + -1 more
BUSINESS'S THAT DON'T HAVE THE COMMON COURTESY TO RETURN A PHONE CALL ARE INEXCUSABLE.
Description of Work: CALLED AND LEFT SEVERAL MESSAGES TO DISCUSS $50K ROOM ADDITION AND KITCHEN REMODEL. NEVER RECEIVED RETURN PHONE CALL.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


MARGARET O.
11/2003
5.0
home remodeling
  + -1 more
unknown
Description of Work: REMOVED CERAMIC TILE, SHOWER DOOR AND SHOWER BASE. REPLACED DRYWALL BEHIND SHOWER, INSTALLED MARBLE, SHOWER BASE, FAUCET, AND REUSED SAME SHOWER DOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

ALFREDO G.
10/2003
5.0
home remodeling
  + -1 more
MIKE (THE OWNER) DID NOT CHARGE ME, ALTHOUGH HE MADE SEVERAL TRIPS, AND WE WERE OUT OF WARRANTY.
Description of Work: FIXED LEAK IN BASEMENT BATHROOM THEY HAD CONSTRUCTED TWO YEARS AGO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLEY E.
11/2002
4.0
remodeling, basement remodeling
  + 0 more
THERE WAS AN ISSUE WITH PERMITS. THEY COULD NOT PULL PERMITS FOR THE CITY BUT WANTED TO DO THE WORK, NEVERTHELESS. THE QUOTE WAS GOOD AND THEY WERE WILLING TO WORK WITH US ON MANY ISSUES, BUT THE PERMITS CHALLENGE COULD NOT BE OVERCOME.
Description of Work: BASEMENT FINISHING

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Gates Basement Finishing Inc
Did not have a columbus city license witch city of Hilliard needs!

ERIC S.
10/2002
5.0
home remodeling
  + -1 more
THEY MET AN EXTREMELY TOUGH SCHEDULE, INCLUDING WORKING A WEEKEND. THEY SCHEDULED AROUND OTHER CONTRACTORS AND WERE EXTREMELY EASY TO WORK WITH. QUALITY OF WORK WAS VERY GOOD.
Description of Work: REPLACED TUB, FAUCET, BACKING BOARD AND TILE IN ONE BATHROOM. REPLACED TUB AND FAUCET IN SECOND BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

JOSEPH W.
10/2002
5.0
remodeling, basement remodeling
  + 0 more
HAD 3 ROOMS DONE IN 3 WEEKS, PROMPT AND NICE TO WORK WITH AND TOLERANT OF KIDS. CAME BACK TO FIX SOMETHING THE CARPET INSTALLERS DAMAGED.
Description of Work: FINISHED BASEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

ALFREDO G.
08/2001
5.0
remodeling, basement remodeling
  + 0 more
SUPERB CUSTOMER RELATIONS. WILLING TO ADJUST SPECIFICATIONS AS PROBLEMS AND NEW DESIRES AROSE. SUPERVISOR HAD HIS WORKERS TEAR DOWN AND REDO A LARGE SECTION OF WORK BECAUSE IT WAS NOT UP TO THE COMPANY'S STANDARD.
Description of Work: CONSTRUCTED FULL BATHROOM IN BASEMENT

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Contact information

Johnstown Rd, Columbus, OH 43232

https://gatesbasementfinishing.com

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Remodeling,
General Remodeling,
Kitchen and Bath Remodeling,
Interior Painting,
Basement Waterproofing,
Finished Carpentry and Woodworking,
Doors,
Patios

FAQ

Gates Basement Finishing Inc is currently rated 4.6 overall out of 5.
Gates Basement Finishing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gates Basement Finishing Inc offers free project estimates.
No, Gates Basement Finishing Inc does not offer eco-friendly accreditations.
No, Gates Basement Finishing Inc does not offer a senior discount.
No, Gates Basement Finishing Inc does not offer emergency services.
Yes, Gates Basement Finishing Inc offers warranties.
Gates Basement Finishing Inc offers the following services: Basement remodeling, kitchens, baths, decks & porches, windows & siding, doors, & flooring

Contact information

Johnstown Rd, Columbus, OH 43232

https://gatesbasementfinishing.com