Gahanna Heating And Cooling

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Yes, I plan to use them again.

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Their price was quite fair.

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THE SERVICE TECH SPENT EXTRA TIME TO DETERMINE WHETHER WE NEEDED DUCT CLEANING.

WE MOVED INTO A NEW HOUSE DURING THE SUMMER AND IN NOVEMBER, THE FURNACE QUIT WORKING. I CALLED AFTER HOURS AND SOMEONE WAS OUT WITHIN 1 HOUR. THEY FIXED THE PROBLEM AND DIDN'T GOUGE ME BASED UPON THE EMERGENCY CALL. THE SERVICE TECHNICIAN WAS VERY PROFESSIONAL. I SIGNED UP FOR THEIR MAINTENANCE PROGRAM ON THE SPOT!

PLEASE NOTE THAT OUR INVOICE INDICATED THE COMPANY NAME AS ALERT HEATING IN WESTERVILLE. IT IS MY UNDERSTANDING THAT ALERT HEATING AND GAHANNA HEATING ARE THE SAME COMPANY. TWO MEN WORKED ALL DAY. THEY WERE VERY EFFICIENT AND PROFESSIONAL. THEY LEFT THE WORK SITE AS CLEAN AS IT WAS BEFORE THEY STARTED. WE FIND THIS TO BE A GREAT COMPANY TO DO BUSINESS WITH.

THEY CAME OUT WITHIN 24 HOURS. THEY WERE EARLY AND THEY CALLED FIRST. THE GUY WHO CHECKED IT OUT WAS FANTASTIC. IT TURNED OUT TO BE AN INTERMITTENT PROBLEM WITH THE COMPUTER CONTROLS IN THE FURNACE THAT THEY WERE ABLE TO FIX, ALTHOUGH THEY ARE NOT SURE THAT IT WILL BE A LONG TERM FIX. SINCE IT WAS AN INTERMITTENT PROBLEM, IT WAS DIFFICULT TO ACCURATELY DIAGNOSE. SINCE HE COULD NOT PINPOINT IT EXACTLY, HE CHARGED ME LESS THAN HE OUGHT TO HAVE. THEY HAVE MY INFO ON RECORD SO THAT IF I HAVE THE PROBLEM AGAIN, THEY WILL COME RIGHT OUT AND REPLACE THE PARTS. SO FAR IT HAS BEEN WORKING JUST FINE.

THEY DID GOOD WORK, PROMPT AND ON TIME. THEY WERE PROFESSIONAL AND THEY HAD REASONABLE PRICING.

I CONTACTED GAHANNA HEATING AND COOLING AFTER REGULAR BUSINESS HOURS AND EXPLAINED TO THEM THE PROBLEM I WAS HAVING WITH MY FURNACE. RAY (THE ON-CALL GENTLEMAN) WALKED MY HUSBAND THROUGH FIXING THE ISSUE. THE PROBLEM WAS OUR FURNACE FILTERS FIBERGLASS PARTS HAD BEEN STUCK IN THE BLOWER, WHICH WAS MAKING THE FURNACE SHAKE AND PRODUCE THE BURNING SMELL. RAY HAD INSTRUCTED MY HUSBAND ON WHERE THE BLOWER WAS AND HOW TO CLEAN IT. BECAUSE OF GAHANNA HEATING AND COOLING, MY HEAT WAS WORKING THAT NIGHT AND WE DIDNT HAVE TO PAY FOR AN AFTER HOURS SERVICE CALL. I WAS SO IMPRESSED WITH RAY AND WITH GAHANNA HEATING AND COOLING. IF WE HAVE ANY FUTURE PROBLEMS THEY WILL BE THE FIRST ON MY LIST!!

THIS WAS AN EMERGENCY, THEY RESPONDED WITHIN A FEW HOURS. IT WAS A WONDERFUL SERVICE EXPERIENCE. THEY ALSO SUPPLIED ME WITH SOME NEEDED FILTERS. THEY WERE REALLY PROMPT AND PROFESSIONAL.

THEY HAVE DIFFERENT PEOPLE WORKING FOR THEM, AND SO THERE MAY BE SOME INCONSISTENCY, BUT I'VE BEEN SATISFIED WITH BOTH TECHNICIANS THAT CAME.

HAVE THEM COME OUT EVERY 2 YEARS FOR FURNACE MAINTENANCE AND THEY DO A GOOD JOB

THEY SOLD US A FURNACE/AC UNIT, AND THEYVE BEEN PROVIDING SERVICE EVER SINCE. IM VERY HAPPY WITH THE CONTINUITY, PRICE AND QUALITY.

MARK VERY HELPFUL AND PROFESSSIONAL

EXCELLENT, SERVICE TECH EXPLAINS HOW TO KEEP FURNACE IN GOOD CONDITION.

MARK- EXCELLENT WORK, MADE LIST OF NUMBERS FOR FUTURE CALLS.

THEY INSTALLED FURNANCE AND AC, THE GUY WAS REAL HELPFUL AND EXPLANED THE PRO'S AND CON'S OF THE DIFFERENT FURNACES. THREE POSITIVE, THE COMPANY OVERALL, THE SALESMAN - DENNY LYND, AND THE TECHNITIAN - DEAN. MEMB WAS VERY PLEASED.