Same Owners for Over 40 Years
Complete Heating; Air Conditioning
Our Reputation Makes us Better
Residential - Commercial
Sales - Service Service on All Makes & Models Furnaces Heat Pumps Air Cleaners Humidifiers Air Conditioners Emergency Service Brand Lennox York Trane
Services we offer
Air Conditioning Service & Repair,Heating Equipment & Systems-Repairing,Heating Contractors & Specialties,Heat Pumps,Air Conditioning Service & Repair,Heating Equipment & Systems,Building Materials-Wholesale & Manufacturers
We have had Gahanna Heating & Cooling out twice in the last two months for different issues. Both times they were here within the hour and worked in a very timely manner. Our technician Ralph L. was the best. He was thorough and trustworthy. They do not try and upsell you needing more work done and the pricing is very affordable. I highly recommend Gahanna Heating & Cooling for all your needs. Thanks Ralph for a job well done. It is nice to have a company who is trustworthy and efficient to take care of you.
Description of Work: Heating Units Repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian G.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
Everyone at Gahanna Heating and Cooling is very professional. They diagnosed the problems associated with a 25-year old furnace and nearly 20-year old air conditioner that was no longer working. They then installed a new furnace and air conditioner at a reasonable price. Everything went smoothly, and we are very happy with the results.
Description of Work: Installation of high efficiency furnace and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HOWARD S.
02/2019
5.0
heating & air conditioning/hvac
+ -1 more
They're very good. They gave the service and the pricing.
Description of Work: They repaired my humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara R.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
I've had them for thirty years. ?I have used them and always been happy with them.
Description of Work: They replaced my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cheryl V.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Extensive planning and technique gave us AC without loosing any ceiling space and with minor plaster repair. Honest about costs and challenges. System is quiet, effective and efficient. Followup service, even after hours has been excellent also
Description of Work: Added Air Conditioning to 85 year old house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Marjorie M.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
He was so helpful that I asked for a service contract. Didn't I already review them? If so, why did you ask again?
Description of Work: serviced AC for summer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Mary H.
05/2015
2.0
heating & air conditioning/hvac
+ -1 more
This was without a doubt the most unpleasant contractor I've ever dealt with. He was gruff and never stopped moaning and complaining. My AC would not turn on. When I told him my air handler was in the attic he had a fit. Apparently the overflow switch was showing "check drain" - he removed the switch so the AC would turn on. He suggested I have the person who installed the unit come back and install a new switch. I asked if he could and he said he COULD - but it was apparet he didn't want to. I asked if he would check the freon while he was here and that was a pain also. He just kept complaining about how hot it was - 84 deg. I talked to a friend who does AC and he said it's rare for the switches to go bad and asked if this guy even cleared the drain. Apparently not, or he would have written it on the bill.
Description of Work: Removed the overflow indicator on the air handler pan, added freon to the AC
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$166
Laura B.
01/2015
3.0
heating & air conditioning/hvac
+ -1 more
They provided service to our newly purchased home during an inspection. The furnace was not working and they came and looked it over and said it was only a loose wire. The furnace hasn't lasted even 3 months since moving in and felt like they did not do their due diligence in fixing it or recommending a replacement. When I called to let them know it was already broken again they did nothing to try to help in the situation. I felt like we were put in a position to buy a house under false pretense.
Description of Work: Fixed a loose wire
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$138
James W.
01/2013
4.0
heating & air conditioning/hvac
+ -1 more
I have a maintenance agreement with Gahanna Heating and Cooling. I call early in the Fall and set-up an appointment and within a day they are out servicing my furnace and preparing it for winter. I do the same thing in the Spring with the air conditioning equipment. I have been dealing with Gahanna Heating and Cooling for years and will continue to call on them for my equipment service. They are realiable and the service men are very qualified.
Description of Work: Furnace Fall Check-Up
Rating Category
Rating out of 5
Yes, I recommend this pro
$120
Carrie D.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
i have been working with them on my HVAC system for over ten years? They are very professional, responsive, honest and reasonably priced? I cannot say enough good things about these guys.
Description of Work: they performed the annul maintenance on my furnance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
Frederick G.
11/2010
5.0
water heater repair
+ -1 more
They cleaned up well. You would not have known they were even here except for the new heaters.
Description of Work: I had them replace 2 water heaters. I was impressed with the workmanship and their price was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Frederick G.
11/2010
5.0
heating & air conditioning/hvac
+ -1 more
They were efficient and the cooling has worked perfectly since then.
Description of Work: They came out to service my air conditioning unit since it stopped cooling when it got hot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kevin L.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
called ahead, was professional, recommended I consider a new furnace since it was old, but cleaned old furnace
Description of Work: routine furnace check-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Kevin L.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
A/C wasn't working oin a Saturday during the 90 degree heat; called for a technician to come out; within 1 hour they had called back; they explained the emergency service fee, abd we accepted; within 1 hour they came out and fixed A/C. Though the service fee was hoighg, it was worth it for a 90 degree day
Description of Work: A/C quit working, and needed reapired; had to replace motor part
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Kevin L.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
good job - had an unexpected opening in early morning, and clle dto see if we wanted to change afternoon appointment
Description of Work: did rountine air conditionng service check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
KITTY J.
10/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are very good with their work and follow through. They showed up on time, quick to get started and did well with cleaning up after themselves. They communicated very well with the work needed to be done and stayed on schedule throughout the whole project. Basically, they get the job done and we were very happy. We will use this company in the future.
Description of Work: I had them out three weeks ago to do Fall maintenance to our furnace before we fire it up for the season. While they were here, they changed out a couple of parts that needed to be repaired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Patricia G.
09/2009
4.0
heating & air conditioning/hvac
+ -1 more
They are a big company but they are local and we have been very pleased with them. They are responsive when we have a problem. They've improved their front-end service so we don't have communication problems anymore.
Description of Work: We've used Gahanna Heating and Cooling 20 years or so.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
SHANNON G.
01/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are the best, they are honest, reliable and I would recommend them to others.
Description of Work: We use them as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KEVIN M.
08/2008
4.0
heating & air conditioning/hvac
+ -1 more
They worked very quickly and did good work. They arrived promptly and they went out of their way to find the correct part for my older AC unit. I would highly recommend them.
Description of Work: They did some work on our AC unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
LEONARD M.
07/2008
5.0
heating & air conditioning/hvac
+ -1 more
They are very responsive. We have never had to wait a long time to have the work done. They always show up on time to do the work. They will call us back if we call them.
Description of Work: They came out and did a yearly check up on the heating and A/C system for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
NANCY & DAVID T.
12/2007
5.0
heating & air conditioning/hvac
+ -1 more
We are very satisfied with this company. We purchased our furnace from them years ago. They usually do our annual maintenance check. They are always punctual, very friendly, and knowledgeable about all aspects of furnace maintenance.
Description of Work: Annual furnace check and clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
DONNA S.
12/2007
5.0
heating & air conditioning/hvac
+ -1 more
They are very trustworthy. They are workers that you don't mind having in your home. The approximate cost is per season.
Description of Work: They came out to service our heater before winter and also have serviced our air conditioner. I have a maintenance contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
TARA N.
11/2006
1.0
heating & air conditioning/hvac
+ -1 more
We were charged a labor amount that was not disclosed in the first phone call made. (an additional $80). When we called back to report that the air conditioner was kicking on with the furnace and that we would like them to check out the thermostat installation to make sure it was correct, was told that it was a bad thermostat and not the installation. When asked a second time if they would come out to recheck their work, was told again that it was the thermostat, not the installation. We ended the call and went looking for another company to check their work and fix the problem.
Description of Work: Furnace was not kicking on. Called on them to check this out and to install a new thermostat. They came and replaced the ignitor and installed the thermostat for us. Found out a few days later that the air conditioner was kicking on the same time the furnace was and cold air was coming out of most of the vents. Called back to have them recheck the thermostat installation.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$202
Response from Gahanna Heating And Cooling
I LEARNED OF THIS REPORT 8/08, CANNOT SPEAK TO SOME OF THESE DETAILS, BUT THE MEMBER WAS REFUNDED THE $80 SHE OBJECTED TO. WE DO TAKE OWNERSHIP OF OUR WORK, AND IF WE MAKE A MISTAKE (WE ARE STILL HUMAN) WE FIX IT, SOMETIMES EVEN IF IT MEANS AN AFTER HOURS CALL, DEPENDING ON THE SEVERITY OF THE PROBLEM. I CANNOT SAY EXACTLY WHAT WENT WRONG HERE, BUT IT IS CERTAINLY NOT OUR USUAL MODE OF OPERATIONS. WE ARE SORRY WE DID NOT GET THIS ISSUE RESOLVED TO THE MEMBER'S SATISFACTION.
Kevin L.
10/2006
5.0
heating & air conditioning/hvac
+ -1 more
Came out very quickly on weekend, while weather was cold. Was on time and pleasant.
Description of Work: Adjusted pilot light to work and replaced small part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
JAMES L.
04/2006
5.0
heating & air conditioning/hvac
+ -1 more
Buying a new A coil for a 16 year old unit wouldn't have made sense, and they didn't pressure me to buy anything and did a really good job. The guy who came out was named Rick, and he was a pretty nice guy.
Description of Work: They looked for the leak and determined that the problem was with the A coil. Instead of replacing it (which would have been expensive), they just recharged the freon.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Gahanna Heating And Cooling is currently rated 4.8 overall out of 5.
Sunday: Closed
Saturday: Closed
No, Gahanna Heating And Cooling does not offer free project estimates.
No, Gahanna Heating And Cooling does not offer eco-friendly accreditations.
No, Gahanna Heating And Cooling does not offer a senior discount.
No, Gahanna Heating And Cooling does not offer emergency services.
No, Gahanna Heating And Cooling does not offer warranties.
Gahanna Heating And Cooling offers the following services: Air Conditioning Service & Repair,Heating Equipment & Systems-Repairing,Heating Contractors & Specialties,Heat Pumps,Air Conditioning Service & Repair,Heating Equipment & Systems,Building Materials-Wholesale & Manufacturers