Expert Lock and Key, LLC

locksmith

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Our major focus is on the quality our work and producing outstanding results. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients, and guarantee your satisfaction.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.7
Showing 76-100 of 200 reviews

James L.
01/2020
5.0
They were quick to respond as I needed to change the locks due to a family situation. They came out the same day and I believe they were out w/n 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$196

Alan B.
12/2019
1.0
I called in the morning and made a 3pm appointment to address a non-working residential deadbolt. After driving a hour and a half, I had to wait until 355 for the worker to arrive in a small sedan. He tried the key, said it would have to be drilled out at the cost of $168; with that price tag I presumed it was a complicated process. He said he could replace the lock and key it alike for an additional $70 or so; when I winced, he said maybe he could offer a discount. Frustrated with the delay and rapidly losing daylight, I told him to go ahead if he could do it for $200. He agreed, got his drill and had the lock off in less than 2minutes with two simple drill holes; I was shocked that this was worth the charge. He replaced the deadbolt with a mismatched LSDA lock and did key it alike after grinding out the striker so the bolt would engage. All tolled, he was there for maybe 25 minutes. I've had similar recent experiences with locksmiths which were far less expensive.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Clarence O.
12/2019
5.0
very fast service . they know what there doing. thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monique S.
12/2019
4.5
Excellent. Problem was resolved within 1 hour of call! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Eugene W.
12/2019
5.0
Quick / A real pro. /

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregory J.
11/2019
5.0
Same day service, a couple of hours after my call. Did an excellent job. Had all parts upon arrival. Replaced locks on three doors in no time. Would hire again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paul W.
11/2019
4.0
Quoted a fair price before starting work, and came out a second time, at no charge, when some additional adjustments needed to be made. Good value.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$8,000

BRIAN H.
11/2019
5.0
The service was very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Joseph C.
11/2019
5.0
Quick response. Done right and for a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charleta B. T.
10/2019
4.5
Timely and courteous service.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

George L.
10/2019
3.0
slow response

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
1.5

Yes, I recommend this pro
$179

Jeff M.
09/2019
5.0
Fast response time, reasonable price, fast install. Eugene keyed and installed 3 door locks and got me an extra key for my truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron F.
09/2019
5.0
Polite, clean, and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David D.
07/2019
3.5
Price seemed too high for us to have a key made ... did not have a good alternative.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro
$125

Greg P.
07/2019
5.0
They did a great job and arrived very quickly! Would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle G.
07/2019
2.0
Did not show up initially so had to call and reschedule. Showed up late for the second scheduled time. When project was done rather quickly, it cost us more then estimated.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
2.0


C J.
07/2019
4.0
Very quiet, neat and fast worker. Price was 3x the phone quote. The receipt had no name, address or phone number on it!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro
$149

Debra P.
07/2019
5.0
Got the job done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lee M.
06/2019
4.5
They were highly responsive and easy to work with. I would strongly recommend them! We plan to use them again when we need similar services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bruce B.
05/2019
3.5
Same day services

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

lily d.
05/2019
5.0
excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7413 Ballycastle Dr, Columbus, OH 43235

http://www.expertcolumbuslocksmith.com

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
7:00 AM - 10:00 PM

Service Categories

locksmith

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Sunday: 7:00 AM - 10:00 PM

Expert Lock and Key, LLC accepts the following forms of payment: CreditCard
Yes, Expert Lock and Key, LLC offers free project estimates.
No, Expert Lock and Key, LLC does not offer eco-friendly accreditations.
No, Expert Lock and Key, LLC does not offer a senior discount.
Yes, Expert Lock and Key, LLC offers emergency services.
Yes, Expert Lock and Key, LLC offers warranties.

Contact information

7413 Ballycastle Dr, Columbus, OH 43235

http://www.expertcolumbuslocksmith.com

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
7:00 AM - 10:00 PM