Edwards - Mooney & Moses

The sales rep, Allen Yeager, was very professional and answered all my questions. The 2 workers showed up within the time frame given and was willing to show me what they planned on doing and how the machinery worked to blow in the insulation. My attic access is in my bedroom closet and is difficult to get into but that didn't stop them. They covered my bed and several dressers that were closest to the closet with plastic and the carpeted flooring. There was just a little dust from the insulation on the furniture not covered but that was to be expected. Actually, I expected to clean up after them but they did everything but dust my bedroom. I was very pleased on the final result and would highly recommend them.

I was very pleased with the whole process including the estimate and work. the cost appears to be reasonable. The installers arrived on time and were finished according to plan.

They were very clean and professional. The rep that came out was very conscientious, and they were just good all around.

The estimate was timely and fair. Some of the estimated wall cavities already had insulation. Instead of a refund, the crew filled a sun porch ceiling cavity for no additional charge. The crew was professional and friendly. I was very happy with the job and the results.

I did not get comparative prices for this job, so I'm not able to grade the price. That's what the promise of a tax rebate does to otherwise reasonable people! Workers came when scheduled, were polite, helpful, and thorough, as far as I am able to judge (and I watched as closely as I could).

INSULATED ATTIC AND CRAWL SPACE AND DID HECK OF A JOB. I WOULD DEFINITELY REHIRE.

THEY WERE GREAT! THEY WERE REALLY NICE, AND SHOWED UP ON TIME. IT TOOK A LITTLE MORE INSULATION THAN THEY HAD ESTIMATED, BUT THEY DID NOT CHARGE EXTRA.

Good experience. The first installer took care of the original attic space, but refused to get up on the roof because he had fallen off another roof (another customer) several days earlier. Another appointment had to be scheduled to do the second attic space. The scheduler insisted on our providing a date that wouldn't likely be a rainy day! We picked a date. M&M workers showed up and finished the job. We weren't real happy about having to schedule a second day to be available.

THEY WERE VERY POLITE & CLEANED UP WELL. PRICE WAS RIGHT. THEY ALSO DID THE JOB QUICKLY.

WE CALLED FOR AN INSULATION ESTIMATE. ALTHOUGH WE DECIDED TO GO WITH ANOTHER CONTRACTOR, THE COMPANY REPRESENTATIVE WAS PROFESSIONAL AND POLITE.

WHEN I SPOKE WITH THIS COMPANY OVER THE PHONE, THE CONVERSATION WAS PROFESSIONAL, YET VERY BRIEF. I'VE NEVER DEALT WITH INSULATING AN ATTIC BEFORE, SO I WASN'T SURE WHAT QUESTIONS TO ASK OVER THE PHONE. THE NEXT DAY, THEIR REP SHOWED UP WHILE I WAS NOT HOME AND LEFT THE ESTIMATE FOR ME. THOUGH IT WAS COMPARABLE IN COST TO OTHER COMPANIES, I PREFER TO DEAL WITH ESTIMATORS IN PERSON TO MAKE SURE I AM CLEARLY COMMUNICATING WHAT I'M EXPECTING TO BE DONE. BASED ON READING THE ESTIMATE THAT WAS LEFT, I COULD NOT TELL IF THE JOB WAS GOING TO SATISFY ALL OF MY REQUESTS. SINCE I HAD AN EQUIVALENT ESTIMATE FROM A MORE PERSONABLE COMPANY, I WENT WITH THE OTHER COMPANY.

CALLED FOR AN ESTIMATE AND WAS TRANSFERRED TO THE VOICE MAIL OF A SALESPERSON. LEFT A MESSAGE AND NEVER RECEIVED A CALL BACK. WENT WITH ANOTHER COMPANY LISTED ON ANGIE'S LIST.

MY PREVIOUS REPORT INIDICATED I WAS NOT RECEIVING RETURN CALLS FROM COMPANY REGARDING DAMAGE DONE TO BEDROOM DURING PERFORMED SERVICES. TWO WEEKS AFTER DAMAGE, THE WALL IS NOW REPAIRED. IT ONLY TOOK ABOUT 5 HOURS OVER THE COURSE OF TWO DAYS TO REPAIR. THEY PREPPED THE WALL, THEN HIRED A DRYWALLER TO REPAIR, THEN THE NEXT DAY THEY RETURNED TO SAND AND PAINT THE WALL. THE PREVIOUS REPORT I SUBMITTED WOULD NOT HAVE BEEN NEEDED HAD THE COMPANY BEEN RESPONSIVE AND PROMPT IN ATTEMPTING TO MAKE THE REPAIRS. INSTEAD I HAD TO BE THE ONE TO INITIATE ALL CONTACT DAILY TO ENSURE THE ISSUE WAS RESOLVED.

ESTIMATE WAS SCHEDULED PROMPTLY, AS WAS THE SERVICE. WORKMEN WERE POLITE AND EFFICIENT. CLEAN-UP WAS THOROUGH.

THEY WERE VERY NEAT AND WERE OUT OF MY HOME WHEN THEY SAID THEY WOULD BE. THEY WERE EVEN TEN MINUTES EARLY ON ARRIVAL. I WOULD DEFINITELY RECOMMEND THEM.

THEY CAME OUT PROMPTLY - FOLLOWED UP WITH THE ESTIMATE IN THE MAIL PROMPTLY - AND I WAS PREPARING TO HIRE THEM WHEN MY LANDLORD STEPPED IN AND HAD THE WORK DONE FOR ME.

THE SALESMAN, LEE, CAME TO THE HOUSE TO SCOPE OUT THE WORK AND GIVE US AN ESTIMATE. HE WAS VERY NICE AND PROFESSIONAL. RICHARD AND MIKE SHOWED UP ON TIME AS PROMISED TO DO THE WORK AND SEEMED TO BE REAL PROS AT INSTALLING INSULATION. THEY WERE VERY POLITE AND CLEANED UP AFTER THEMSELVES. BOTH LEE AND RICHARD GAVE US POINTERS ON WORK WE COULD DO OURSELVES TO PREVENT MOISTURE AND STOP HEAT LOSS.

AS I SAID ABOVE, I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS COMPANY. I AM SO GLAD FOR ANGIE'S LIST, FOR GIVING US A FAIR CHANCE IN FINDING GOOD AND RELIABLE PEOPLE TO HELP US IN MAINTAINING OUR HOMES. MERRY CHRISTMAS!

I CHOSE THEM BECAUSE THEY HAD A LOW ESTIMATE AND GOOD REVIEWS ON ANGIE'S LIST. THEY SCHEDULED ME IN IMMEDIATELY DUE TO A CANCELLATION, AND THEY WERE PROMPT, PROFESSIONAL AND QUICK. THEY DIDN'T LEAVE A MESS WHEN THE JOB WAS COMPLETED. MY ONLY COMPLAINT WOULD BE THAT THE SALES PERSON WAS NOT VERY PROMPT IN RETURNING MY CALL, BUT HE WAS VERY NICE AND PROFESSIONAL, AND IT PROBABLY HAD SOMETHING TO DO WITH THE HOLIDAYS. I WOULD HIRE AGAIN.

THE MEN WERE HERE TWO DAYS AND DID AN EXCELLENT JOB. THEY PUT MORTAR OVER THE DRILLED HOLES ON THE STUCCO.

I WAS NOT IMPRESSED WITH THE SALESMAN. HE WAS NOT THOROUGH AND HIS MEASUREMENTS WERE INACCURATE. HE TOLD US THAT WE ONLY HAD 4 INCHES OF INSULATION IN OUR CEILING AND WE WERE GOING TO HAVE MORE BLOWN IN HOWEVER, THE CREW DISCOVERED WE HAD ABOUT 12 INCHES. I WAS IMPRESSED WITH THE GUYS WHO ACTUALLY DID THE INSULATION INSTALLMENT. WE ARE NOT SURE IF WE WOULD REHIRE THEM.

WORK WAS DONE IN JULY, 2001. UPSTAIR BEDROOMS HAVE BEEN MUCH WARMER THIS WINTER.

RECOMMENDED AGAINST INSULATION, INSTEAD RECOMMENDED POWER VENT OR WHOLE-HOUSE FAN

ALTHOUGH I WOULD RECOMMEND THIS INSULATION COMPANY, I WOULD SUGGEST THAT PEOPLE ASK IF THEY SHOULD COVER THE CONTENTS OF THE ROOM.

EVERYTHING WAS FINE! NO COMPLAINTS.