Edwards - Mooney & Moses

Wonderful experience from start to finish. They added insulation to our upstairs attic, wrapped the attic space above our garage, and sprayed foamed our basement. Very pleased with the end results! The loft located above our garage has significantly improved. The room and the floor itself were always too warm during summer months. Now it’s like a whole new space. Our son uses the loft as a playroom and it’s an area our whole family can enjoy. Additionally we had a humidity issue in our basement we couldn’t figure out. Other companies wanted to install large dehumidifier systems which would’ve cost thousands. It felt like they weren’t even looking at our basement just simply suggesting the most expensive service. Then we met with the Edwards/Mooney rep and that all changed. He seemed very honest and trustworthy. He pointed to an area of concern in our basement and was confident spray foam would seal the basement and resolve our humidity problem. He was right. While workers were removing our old basement insulation, they found daylight where outside air (not to mention bugs!) were likely getting into our home. Once they sprayed foamed the basement, our dehumidifier numbers dropped significantly. It was a drastic change and we’re so happy the issue was finally resolved! We are extremely grateful for this company’s honesty as well as their service. We would definitely recommend them to our family and friends.

Great- noticed improvement in warmth right away. Good experience getting an estimate, able to schedule 2 weeks later. One of the crew gave me an in-depth report of what hebfound and what he did to correct the lack of insulation in an entire section.

They were very honest. We had originally signed the contract for $680, and once they got in their, they didn't have to do all they thought they needed to do. They ended up reducing it. I am not sure if they had an minimal charge or not.

salesmen lied about what needed to be done and had to have his boss come out and take care of the problem took them three times to come out and make it right tracking insulation thru house and in backyard and front

They have a minimum fee of $475 for all jobs. My job was not quite $475 so I had to pay the minimum. This is archaic but I paid it so obviously, I am feeding the monster. The crew arrived almost an hour late, despite knowing their work preceded a window installation project and would impact the other contractor. Stuff happens - they said they got stuck in traffic. This is Columbus, OH, not New York City. I am amazed when, often, contractors arrive late and blame it on traffic. I go to work everyday, and I arrive on time because I plan for .... traffic. While attempting to pull their large box truck up to the curb in front of my house, the crew shaved off a large branch of my neighbor's tree. I had to yell for them to stop or the damage would have been a lot worse. Ultimately, they had to ask the window installers to move their truck from that spot - after asking ME to negotiate with that crew, for them. Thankfully, the window installers, who had already begun, agreed to move their truck, then stepped aside and waited for the insulation to be installed. At one point, a supervisor showed up on site and did not introduce himself to me. I had to ask him, as he wandered around my patio, if I could help him, and who was he? He eventually gave me his name but seemed disinterested in communicating with anyone other than his crew. Nice attempt at quality control but a bit of a blunder on customer service. After the insulation was in, the crew got ready to leave, without cleaning up the mess they made while drilling holes in my cedar and blowing insulation into the walls. I asked, "Do you guys clean this up?", they replied, "Not usually." So I asked them to do so today. They then had to ask the window installers to borrow their shop vac to remove the debris strewn all over my porch. When it came time to pay the bill, they doubled the price. I laughed and said, "Nice try." Additional unfunny comments followed to which I did not reply. Overall, work seemed fine. Not the most comforting experience with a contractor I've had this summer.

Ran into problems on 2 sides of residdence because of age of facility. It was not known that these two sides were solid concrete. They adjusted there estimate and continued working and refunded the unused portion of the bill.

Everything went well and as expected.

Professional, ontime and effective clean up after work

Both the estimator and installers were helpful and professional.

At the recommendation of a coworker I called for an estimate. The sales guy came out to the house, was very professional and knowledgeable. He gave us an estimate that seemed reasonable, so I called to verify that the company was bonded and insured. That checked out so we made an appointment, but it was maybe early December and we could not get an appointment until early March - groan. But it was clearly the busy season so we decided to wait. A month before the appointment I called to make sure everything was still set. The morning of the appointment there was a phone message from EMM that said "I'm just calling to confirm your appointment." I called back immediately to make sure that everything was ok - left a message to confirm. Three and half hours later I went home to meet them, after waiting for a while I called back and the lady said "Oh that work order wasn't sent out yesterday. We didn't get a confirmation from you." WHAT? When I made the appointment no one said there had to be confirmation - OR I WOULD HAVE CALLED THEM. So, I took off work FOR NOTHING, and I waited because she never returned my call in 3 ½ hours or even had the decency to leave a message that she had cancelled the appointment the previous day. After waiting nearly 3 months for the work to be done, I decided to go ahead and reschedul the work for two weeks later. The following week, the week before the appointment, I get a call in the middle of the morning that there is a work crew sitting in my driveway to do the work. EXCEPT THE APPOINTMENT WAS FOR THE FOLLOWING WEEK. I called back once again to verify that I actually had the appointment for the day we agreed upon. I called again the day before the appointment to confirm, and finally they showed up on the day of the appointment. The crew did the work efficiently, but along the way made a snarky remark about coming out the previous week like somehow that was my fault. I would never recommend this company to anyone. If you have time babysit these people and call them constantly you might actually get work done, but don't count on any competence or professionalism from the office staff.

We thought the two gentlemen did a great job. Arrived on time and finished as expected. Also, our gas bills have declined in cost.

It went very well. The workers were on time and courteous. The work was quiet and even though it was snowy they did not track in snow or mud. The final price was what was quoted and they walked us through the rebate process. (We had had the Columbia Gas audit so the original $2840 cost was reduced to $1836 after rebates.) I would not hesitate to use them again.

Very good experience. The two guys show up on time, if running into anything, they will call first to let you know when they will arrive. They are careful, put on shoe covers when they got into the house. Vacuum after their work, and clean up when they leave every day. All in all nice experience. Will recommend to my friends.

Our house is much more insulated than before, which is great. It's warm were it used to be drafty. That being said, they were much more expensive then others and I do not believe I got a superior product. For one, some of the foam sealing work done in the basement looks like it was done just to take additional time and does not logically seal anything from air movement. They were also difficult to reach via phone when I was originally attempting to schedule service. All that said, our house is noticeably warmer than before we had the service done. The people who were sent out were then on time, on the days they said they would be and they charged me what we originally agreed to. So, I am not unhappy. I just think you may be able to get a better deal for residential work.

We had Columbia Gas come and do an energy audit (which I highly recommend) on our house. One of their preferred providers was Edwards/Mooney and Moses... which we ended up going with. I will just cut to the chase... they did a stellar job. The crew (Steve and Russ) went above and beyond what I expected and showed a real concern for doing the job right. We live in a very large, very old house and they made sure it was as sealed as possible. I'm always nervous having workmen come into my house because honestly, you just never know who is going to show up, and what kind of job they'll do. And let me tell you, I've had plenty of duds show up, and some pretty bad experiences. Steve and Russ from E/M&M really were some of the best I've worked with. I'm very satisfied with my experience and highly recommend them.

I got the estimate from M&M in mid-November 2014. Due to high demand they were unable to do the work until mid-Jan. 2015. I had one cavity that had not been filled during the original building of the home, between the garage and the house. They drilled holes and blew in insulation., then plugged the holes at no extra charge. I had also gotten an estimate from another local insulation company that I saw at the Home & Garden show. They calculated that the existing insulation was at R-22 and were going to add R-27 of loose-fill Fiberglass insulation to get the attic up to R-49 for $1667.25; the insulation of the garage's attic would have been extra.

The workers arrived on time. After the install they performed a door blower test and sealed up various air leaks in the basement to reduce cold air intrusion. They did what they could to minimize the mess as they removed the very old insulation. I only had minimal cleaning to do after they left. Since it was below freezing at the time of install they were unable to finish the outside of the bathroom exhaust pipe. They are coming back at a later time to finish.

Had Edwards/Mooney & Moses come out to give an estimate to insulate the house attic on 5-28-14. Allen Yeager came out to have a look at the attic, an addition on the house and to take some measurements. We discused the type of insulation, how much to add, where it needed to be added for the most return on the investment. We talked about both foam and nomal insulation for the house. Options were discused, adding foam insulaton to the addition and attic upto R41, and prices for each were giving to me in his quote. He answered all of my questions and was honest with me for all of the options. I had the work done on 12-05-14. The 2 guys that came out to do the work were on time, friendly and talked with me about what they were going to do. While the day was not a warm one or a dry one, they wore booties, layed down plastic to protect the house and kept the front door closed as much as possible. When the were done they asked if I wanted to have a look, which I did. All was done to my liking and a installation plate was added for the insulation and the date it was put in. The work was completed without any fuss and earlier than planed. Very happy with the estimate and work that was done.

Very good experience, they were quick to complete and very professional.

Things went great from the initial estimate to the work performed. The workers were polite, quiet and cleaned up after themselves. Great work!

the workers arrived on time and keep me informed on what they were doing. After installing the insulation they filled all the holes they drilled into the exterior of the house, where it is ready to paint. It took three day to complete the job, and they cleaned up everything. After the work in the attic was complete they even added a little extra insulation so their footprints didn't show. I was very pleased with their work and have recommended them to some of my friends.

I contacted the company and explained that the house was built in 1982 and after last winter's very cold temperatures, I wanted to increase the attic insulation. They scheduled an estimator to come and Mr. Allen Yeager responded. He was very thorough in checking the attic. He then emailed me a quotation to do the work that he specified. The cost was the middle of the 3 that I received and I went with another company for the work.

It went well. They were very professional. They made sure I was happy with the work. The price was reasonable.

Everything went ok. Their quote was competitive. Their installers came first and informed us we needed to fix our hot water heaters first. They did a good job of doing things in the right order. They even added in a few extra things. The cost was quite good.

I was extremely impressed with the professionalism of Edwards/Mooney & Moses. Our sales rep was very polite, knowledgeable, and did not seem to be selling me things I didn't need. The company showed up on time every day, and were polite and considerate around my family's schedule. They finished their job on time and on budget. Following the job, they followed through to make sure I had the appropriate paperwork to get the energy rebates I was entitled to through my energy provider. I was very happy with the job that they did, and I saw an immediate reduction in the cost of our monthly heating and cooling bills. I only wish I had called them sooner. I would recommend this company without reservation.