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Drain Connection

Drain Pipe Installation, Plumbing, Drain Cleaning,

About us

3 employees. No subs. Cost is determined by the job. No travel charges. No service fees. License #: 33308.

Business highlights

33 years of trusted experience

Services we offer

Complete plumbing services, sewer & drain cleaning, sump pumps, underground downspout repair & replacement & plumbing repair.

Services we don't offer

Gutter guards, gutter installation, gutter repair, gutter cleaning, haul & grade.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.9669 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 669 reviews

Elizabeth K.
06/2014
5.0
drain pipe
  + -1 more
Service as expected and promised.
Description of Work: replaced a drain pipe to the street

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

C B.
06/2014
5.0
gutter cleaning, drain pipe
  + 0 more
The two man crew arrived a few minutes early. They completed the job promptly, then cleaned up the area afterwards. Great job!
Description of Work: Cleaned a clogged drain pipe from downspout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

BETSY T.
06/2014
5.0
gutter repair
  + -1 more
They did a wonderful job. They removed the sod, put the pipes in and put the sod back.
Description of Work: They did hooked up the underground downspouts from the house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Stephen T.
06/2014
5.0
drain pipe
  + -1 more
Got an appointment within a week during their busiest season. Appointment was for 8am, Tommy and son showed up at 8am on the dot! They snaked both drains, were able to clear one, the other is got 50+ years of unuse and misuse, so it is beyond snaking. However, I am delighted to have one drain working that I can tie in my downspouts to and fix my basement water issue. Great service.
Description of Work: Snaked and cleared exterior storm sewer drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PRISCILLA H.
05/2014
5.0
drain pipe
  + -1 more
They used the brand I requested. They first troubleshot my broken one before replacing it. He was finished quickly. I would have liked to have had an estimate beforehand, but the charge was within my expectations. It took longer to schedule the service than I would have liked, but it was not an emergency. He showed me how to perform quick repairs on my new model and left me with the warranty and instruction booklets. I was very satisfied.
Description of Work: They replaced my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$290

David E.
05/2014
5.0
plumbing, wells, drain pipe, drain cleaning
  + 2 more
I had a partially flooded basement due to my sump pump not working. I called Old Hilliard Plumbing and immediately talked with Tom, the owner. After telling him my problem, he gave me an estimate for a replacement. I asked when a technician would be available to do the work and he said immediately. I said yes to the project and within a short time, Justin was at my door with the new pump. He replaced it and tested everything. He said there seemed to be a blockage problem with the drain pipe going to the street because the water didn't seem to be flowing as it should. He recommended Drain Connection, a drain specialist, who I called immediately, especially since they were also on Angie's List. Thomas from Drain Connection came to my home as scheduled. He snaked the downspout and discovered a clog under the front sidewalk. He opened it up and things are working very well. Thomas was thorough, efficient, and knew what he was doing. He also will be able to return to connect other downspouts to the drains. I am very pleased with his work, his expertise, and his professionalism. He also gave me recommendations as to what I can do with my window wells and water accumulation. He even gave me company names. I would not hesitate to call the Drain Connection for additional drainage work if needed.
Description of Work: Checked and unclogged drainage pipes from sump pump to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Daniel W.
05/2014
5.0
drain pipe
  + -1 more
Our home's exterior water drains were either collapsed, blocked, or pitched towards our home. This has been building up to some potential foundation damage as each time the sump pump ran, most all of the water would back up through the down spouts. Other areas of the yard had developed little valleys where the failed drain pipes existed. Over the winter, all of the possible water flow points had frozen up causing flooding in our basement. This job was too much for me to think about handling, and I had been dreading both the expense and thinking what my yard would look like by having the pipes dug up or new ones installed. After reading the reviews, I decided to give the Drain Connection a call. I was glad I called in the winter before demand got out of control. Andy came out, listened to my concerns, described how he would handle the job, assured me his team would repair any cuts to my sprinkler system, and told me there would be a lot of dirt that would need to be placed somewhere. What really surprised me was that the estimate I was provided was HALF what I thought this was going to cost. They also took care of calling OUPS to mark all utility lines. The crew showed up around 8:30 and they were done by 2pm. They did exactly what they said they would do, and MORE. They used a sod cutter before digging any tenches, making the grass repair easy. They repaired all the sprinkler system cuts, using the right fittings; repaired the invisible dog fence; made sure the new drain pipes were pitched away from the house; cut new holes in the curb for the new lines. - The material used and installation makes me very confident I will never have to worry about this problem again. - The team was highly professional and cared about their work AND customers (one worker said he has worked for Andy for 16+ years) - Cost of work was very fair. Yes $2500 is a lot, but LOOK at the pictures of the work they did. - Oh yeah, that extra dirt? They used it to build up my beds around the house. They didn't just heap it there in chunks of clay either, they chunked it up. - The BONUS...my yard looks like they were never there!!!
Description of Work: REPLACED ALL EXTERIOR DRAINS FROM SUMP PUMP AND GUTTERS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

RUTH M.
04/2014
5.0
plumbing
  + -1 more
They were quick to respond, and the service rep was very friendly and conscientious. He took care of the problem and cleaned up. I would definitely use them again.
Description of Work: The garbage disposal was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

PRISCILLA H.
04/2014
5.0
drain pipe
  + -1 more
My drain had been getting slow and backing up for months. I neglected to get it fixed because I heard that this was an expensive repair. On Sunday, it was completely clogged. When I did some laundry, the water backed up in my basement. It kept rising because the drain also acts as my sump pump and it rained over the weekend. I called Drain Connections on Monday morning and the earliest they could get me in was first thing on Tuesday morning. He was about 10 minutes late. However, he fixed it within 20 minutes. He did not track mud up from the basement. The second best part was that it was only $99. I would have called him months ago if I had known how inexpensive it was to fix.
Description of Work: He unclogged my basement drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Lorene W.
03/2014
4.0
plumbing, drain pipe
  + 0 more
Despite extreme cold & icy weather, service tech Tommy showed up on time, with a call that he was on the way to confirm the appointment. He was friendly and professional, efficient at the task. Left the work site clean as a whistle.
Description of Work: Installed toilet, vanity, sink tub & faucet during the renovation of second floor bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Brooks W.
02/2014
5.0
wells, drain pipe
  + 0 more
I have used Drain Connection in the past and I would recommend them to anyone. They replaced our old sump pump quickly and effectively. Simply put - Drain Connection is honest and hard-working.
Description of Work: Sump pump replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

D B.
02/2014
5.0
wells, drain pipe
  + 0 more
The provider met and exceeded our expectations, and provided a valuable solution to our problem for a reasonable price. This solution may be reused in the future, as needed, if the problem reoccurs. The provider was very professional and took the time to explain how to remove the hose and set the values to return to normal once the ice thawed.
Description of Work: The provider Installed a temporary 24' hose to route sump pump discharge away from the foundation of the house and into the yard. They also installed an open-close valve to keep any sump pump discharge from entering the ice clogged underground storm water drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

LORRAINE J.
02/2014
5.0
plumbing
  + -1 more
He's very good, no nonsense, and does exactly what he says he is going to do. Very fairly priced and cleans up after himself. Just very nice people over all.
Description of Work: I use him for my plumbing services and have for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zoe T.
01/2014
5.0
plumbing
  + -1 more
They did an excellent job on both occasions. They were professional and personable. I didn't mind having them around and they worked hard to get the job done asap.
Description of Work: They did some odds and ends - earthing a pipe and sorting out a plumbing valve, but they also replaced the drain outlets from three of our gutters which had been broken up and clogged by roots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Diane C.
11/2013
2.0
drain pipe
  + -1 more
I just recently joined Angie's list and thought I would write about Drain Connection. Everything seemed to have gone okay. My mistake was that I didn't go outside to check everything before I gave them my check. When I went out the next morning, I had to stamp down on the soil they had put back in when they were done to try to flatten it out. That wasn't too bad, but I noticed they had dumped all the extra dirt and stones into a landacaped area at the corner of the house. I called and no one came out to clean it up. I ended up doing it myself because it was a mess. I took out two bags of dirt and stones . Just make sure you check everything before they leave.
Description of Work: Replaced 30" of pipe between the edge of my house and the sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$300

Nick & Jeanie H.
10/2013
5.0
gutter repair
  + -1 more
I called a few companies for estoments. I scheduled a time with Drain Connection, but was not able to beer there. I called and left a message. When I came home on that date, I had a message informing me they finished the work and I owed them $78.00. I immediately called them back. Their voice mail was full. I kept trying till I reacher Andy. I explained the situation. Andy insisted since we did not have an understanding, we did not owe him a payment. I said we owe something since he did the work. He said he would rather have a satisfied customer then the money. Now that is something you don't hear everyday. This company is one of the good ones.
Description of Work: I had chipmunks chew through the downspout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

BRIAN and SUSAN N.
10/2013
5.0
plumbing
  + -1 more
Tom was prompt, polite and very helpful. He explained that they don't like to cut into ceilings if they don't have to b/c of the repairs to the entire ceiling that need to be done by the homeowner (retexturing of plaster). He also explained that the pipe could have a leak due to a crack but that was very rare. More than likely the drain just needed recaulked. He cleaned out old caulk, which was falling apart and put in new silicone caulk. Said if that didn't fix the problem, they would come back out and apply the half hour of work to finish the job so I wouldn't have to pay more for the same job. Answered a few other plumbing questions I had and gave low cost, DIY friendly advice for those fixes. We have used Drain Connection in the past and have been pleased. Glad this experience was also a good one.
Description of Work: Inspected leak in kitchen ceiling and identified where leak was coming from. Caulked drain in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Patricia K.
09/2013
2.0
drain pipe
  + -1 more
I feel you should have patience with someone who is trying to understand the procedure of the work they would like done.
Description of Work: I called him on the phone and I was trying to find out what kind of material he would use for a specific job. He spoke of something I was unfamiliar with (SDR35 4”) and he talked very quickly. When I asked him to repeat it or spell it out for me, he got frustrated and short with me and said he couldn’t do it and he hung up on me.
Rating CategoryRating out of 5

Connie D.
09/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Everything went very well and they are very honest people. The owner, Andrew, is awesome to work with as well as his entire staff. This is my 2nd experience with them and they have both gone very well. I would highly recommend them to friends and family.
Description of Work: They ran new drains from the downspouts out to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal M.
08/2013
5.0
plumbing, drain pipe
  + 0 more
Our house sits on a sloped lot bordering some woods. At the bottom of the slope are two drains which empty into the yard; they make a 90 degree turn and end flush with the grass. All the ground water and any gutter overflow affects these two drains, and as such, there is a very large area in the low part of our yard that is always boggy. We planted a weeping willow there in the hope it would absorb some of this wetness but it did nothing for it. We had Andy come out and see what would be involved with tying the two drains together and running them out to a new drain (which would call for some trench digging) that would be emptied in the creek that runs through a ravine in our front yard. Andy was very honest in saying he didn't think any kind of underground drain would work, primarily because we have a few shallow-rooted trees right where the drain would need to go -- a weeping willow and two river birches. He explained that trees with those root systems would destroy any underground drainwork within a few years; i.e., it would be a waste of our money. Even if we did go along with having it done, he felt that any digging would damage the trees because he could not avoid cutting into some roots. He did give me an estimate of @ $800-$900, far below what I was expecting -- yet he told me several times why an underground drain wouldn't work and how it'd basically be a waste of money. He then went on to give me some landscaping ideas, such as having the low-lying area re-graded, and recommended an excavating company he works with. He also thought that perhaps a landscaper could come out and create a dry creek to pull the water out of the yard and into the existing creek. We haven't decided yet what we're going to do, but we do know that because of Andy's recommendation, we won't be doing any underground drainage to try to fix the problem. Even though they did not end up doing any work for us, I would absolutely use them if I needed to because of Andy's honesty. I have rarely heard of someone trying to discourage a project that would make them some money regardless of whether or not it was the right thing for the homeowner to do. He was very upfront, very knowledgeable about the subject matter, and recommended alternatives that would mean profit for someone else. He could have easily said, "Oh, yeah, this is what we'll do...." and we'd wind up with a destroyed new drain and possibly some dead trees, and he'd have been long gone. You just don't find that many companies with that level of integrity.
Description of Work: Came to our house to give us an estimate on exterior drainwork in our yard.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
08/2013
5.0
plumbing, water softeners, drain cleaning
  + 1 more
The service went very well. They were good. They had good technicians that came in. It was a very good experience. I had no troubles at all. They were really good. They did everything in one day. I like them a lot. I do not have any problems. I had a certain schedule we had to work within and they did it. There were other contractors I called who did not take the time. I have a crawl space, and Drain Connection crawled down that crawl space and looked at everything before they did the work. Other companies did not want to do that. They want to take cameras and stuff. Drain Connection went above and beyond what the other bidders did not. So, they were superior. I did use them again. I had a drain clogged so I called them back. Andy, I belive, is the owner of Drain Connection. He is a guy I would highly recommend. He is no none-sense. He is not going to song and dance you. He is going to tell you what you need. He is going to do it right, and he is going to charge you a fair price. I know that because plumbing is the most difficult thing there is to begin and complete. I would give him the highest recommendation of all of them.
Description of Work: Drain Connection completely replaced my secondary plumbing in the house. It was a very big job. I had all cast iron and old type pipe. They replaced it all with PVC’s because the old pipes clog up. They had to replace everything like galvanize and everything that clog up overtime. They also put a clean out in my septic line and did some other works. I also think they did some work on my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Carolyn D.
08/2013
5.0
drain pipe
  + -1 more
They did an excellent job. Pulled the sod up, did the work, put the sod back down. Came early for me because I was having a big party and they made sure it was done before hand.
Description of Work: They had to take out a broken water line and redirect it into a back drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
08/2013
4.0
drain cleaning
  + -1 more
I was pleased with the work since the two drains which were fixed ran perfectly. The first drain had had a thick gritty sludge in it. The repairman answered my questions throughout, and I thought his attitude about environmental drain treatments was appreciative and balanced. His working attitude was good but could have been slightly more professional. The bill was less than I expected.
Description of Work: I called Drain Connection about getting a tub drain, a lavatory sink drain, and a shower drain unclogged; they were all slow. I talked to the owner, who was knowledgeable, professional, and pleasant. I explained that I did not want the shower drain forced, as the plate covering seemed to be stuck. An appointment was made for the next day which I later called and changed to one day later. He quoted me a price of $99.00 for the first drain and half that for each additional drain. The plumbing repairman came out two days later as scheduled. He surveyed the drains and set to work. He took off his shoes after coming in the house and worked in his stocking feet, which I appreciated, and which was considerable effort on his part, since he came and went several times. He worked on the kitchen bathroom lavatory trap first and explained that it might be worn out and explained why, and when he took it off I could see that it was. He worked at where the pipe goes into the wall and said there an obstruction, probably calcium. He went to his truck to get another tool and returned about 15 minutes later and finished the job. He gave the option to replace the old trap with a new brass and chrome one, or a PVC one. He said the latter was cheaper and easier to removed to clean and lasted just as long, so I chose the PVC trap. I asked him to describe the formation of the pipe behind the wall and he said it went in a short way and then turned down at a right angle. He next went to the bathtub and took the stopper out and cleared it within a few minutes. Lastly he went to the shower drain, and after removing the screws found that the plate would not come off. I had told him I did not want it forced, because I was concerned that it might be damaged or broken in the process and he respected this and left it alone. He advised me to use WD-40 on it to loosen it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

NOEL K.
08/2013
5.0
drain pipe
  + -1 more
Best in the business. Installed new drainage system from the downspouts out to our road. They took the extra care of replacing the sod so you can barely notice the trenches.
Description of Work: Exterior drainage system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,695

RANDALL H.
08/2013
5.0
plumbing
  + -1 more
Although Drain Connection is known more for drain work, they also do general plumbing. I'd purchased new items for the kitchen, but decided to have a professional do most of the installation. I'd already attached the new faucet to the new sink (prior to installing the sink), and done some prep work to the countertop for the new sink. (The new sink was slightly larger than the old sink, requiring me to trim the laminate counter to the larger size.) The plumbing job list kept changing slightly in the days before the tech was scheduled, as certain aspects kept changing, such as the discovery that the new sink required a larger countertop opening. Thus, the tech had to spend slightly more time than he had scheduled. I thought we received an excellent value for the service provided. The quality overall was very good. We had one problem in that the faucet sprayer didn't function. The problem was traced to a simple switched-connection in a T-valve provided with the new faucet for the supply line connections. The instructions included with the faucet only had illustrations, no text, so it was an easy mistake to make. I'm sure the tech would have returned to resolve the problem at no charge if I called, but I was able to figure it out myself within a day, so I didn't bother calling for a return visit. No leaks are evident anywhere under the sink, either in the supply lines or the drains, which is of critical importance to me. Because of the new sink and new disposal, the plastic drain pipes had to be cut and reconfigured slightly. The garbage disposal works as expected. Since we supplied the materials, we understand that we are responsible for dealing with the manufacturers if there are any defects. That was one reason why I decided to attempt to diagnose the problem with the sprayer, to rule out any manufacturer defect. We will use Drain Connection again in the future.
Description of Work: Installed new kitchen sink, faucet, garbage disposal and water shut-off valves. These items were previously purchased by owner, although vendor said he can provide these items.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117.5

Contact information

PO Box 14163, Columbus, OH 43214


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Pipe Installation,
Plumbing,
Drain Cleaning,
Wells and Pumps,
Gutter Cleaning,
Sewer Cleaning,
Water Heaters,
Gutters,
Basement Waterproofing,
Heating and Air Conditioning,
Excavating,
Natural Gas Lines

FAQ

Drain Connection is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Drain Connection accepts the following forms of payment: Check
Yes, Drain Connection offers free project estimates.
No, Drain Connection does not offer eco-friendly accreditations.
No, Drain Connection does not offer a senior discount.
No, Drain Connection does not offer emergency services.
No, Drain Connection does not offer warranties.
Drain Connection offers the following services: Complete plumbing services, sewer & drain cleaning, sump pumps, underground downspout repair & replacement & plumbing repair.
Gutter guards, gutter installation, gutter repair, gutter cleaning, haul & grade.

Contact information

PO Box 14163, Columbus, OH 43214


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed