Drain Connection

I CALLED AT 11 AM AND JOHN WAS AT THE HOUSE BY 3 PM. HE WAS PROFESSIONAL, COURTEOUS, AND EFFICIENT. HE DID NOT PERFORM ANY WORK THAT DIDN'T NEED TO BE DONE. HE ONLY CHARGED ME A SERVICE CALL FOR THE TRIP. I WILL DEFINITELY USE THE DRAIN CONNECTION AGAIN.

FAST RESPONSE, PROFESSIONAL, HONEST, AND CLEAN! THEY WENT ABOVE AND BEYOND. I HAD THEM COME BACK TO REPLACE A LEAKY OUTSIDE FAUCET AND ONCE AGAIN, QUALITY WORK AT A REASONABLE PRICE. THEY CAME OUT AGAIN TO FIX A PROBLEM CAUSED BY A CONTRACTOR. IF YOU EVER NEED A PLUMBER, LOOK NO FURTHER!

SET UP AN APPOINTMENT AND HE SHOWED UP ON TIME. INSPECTED THE SUMP PUMP AND SAID WE DIDN'T NEED ONE AT THE PRESENT TIME. ANSWERED MANY QUESTIONS AND GAVE GOOD ADVICE. VERY FRIENDLY AND HELPFUL. WILL ASK HIM TO REPLACE THE SUMP PUMP WHEN I NEED A NEW ONE.

AFTER SOME SLIGHT SCHEDULING DIFFICULTIES A VERY FRIENDLY WORKMAN CAME OUT SLIGHTLY EARLIER THAN I HAD BEEN TOLD & QUICKLY FIXED OUR PROBLEMS. ANOTHER COMPANY HAD TOLD US THAT WE NEEDED TO HAVE SOMEONE WITH A FIBER OPTIC CAMERA COME OUT TO EXPLORE THE PROBLEM WITH OUR BASEMENT DRAIN AT WHAT WOULD PROBABLY HAVE ENDED UP BEING GREAT EXPENSE. HOWEVER, THE WORKMAN FROM THE DRAIN CONNECTION WAS ABLE TO FIX THE PROBLEM AT A MUCH LOWER COST.

THEY WERE THE COMPANY QUICKEST TO RESPOND. ANDY WORKED FOR ABOUT AN HOUR AND WAS PUNCTUAL. I'D HIRE THEM AGAIN. THEY EVEN CLEANED UP BETTER THAN OTHERS I HAVE USED.

THEY WERE RESPONSIVE, COURTEOUS AND EFFICIENT.

I NEEDED HELP WITH A SUMP PUMP AFTER A RAIN STORM. I LEFT A MESSAGE ON THEIR ANSWERING MACHINE AT 9 AM AND THEY RETURNED THE CALL AT 12:32 PM. ANOTHER COMPANY WAS ON THE SITE BY THAT TIME AND HAD COMPLETED THE JOB.

HE SCHEDULED RIGHT AWAY. HE DID NOT CHARGE FOR PARTS BECAUSE IT WAS MINIMAL, BUT NOTED THAT SOME COMPANIES WOULD CHARGE. VERY PROFESSIONAL, KNOWLEDGEABLE, AND FAIR.

THEY CAME RIGHT OUT AND WORKED WITH THE TOWN TO COMPLETE WORK THAT THE TOWN HAD BEEN NEGLIGENT IN DOING. THEY WENT ABOVE AND BEYOND AND WENT STRAIGHT TO PEOPLE THAT THEY KNEW WITHIN THE LOCAL GOVERNMENT TO GET THE PROBLEM RESOLVED. THEY ALSO HELPED WITH OTHER WORK AND I REALLY APPRECIATED THEIR ASSISTANCE.

THEY CAME OUT THE DAY AFTER I CALLED THEM, CLEANED UP NICELY. I WILL USE THEM AGAIN.

HE WAS VERY HONEST AND TOLD ME THAT IF I HAD ALREADY HAD MY DRAIN CLEANED, THAT I SHOULDN'T HAVE TO DO IT AGAIN FOR ANOTHER YEAR. HE ALSO HELPED TO SAVE ME SOME MONEY BY TELLING ME THAT I COULD JUST CLEAN THE DRAINS YEARLY INSTEAD OF PAYING THE HIGH COST OF TREE REMOVAL. HE WAS VERY INFORMATIVE AND REALLY SEEMED TO KNOW WHAT HE WAS TALKING ABOUT. I WILL DEFINITELY USE HIM FOR MY NEXT DRAIN CLEANING.

COURTEOUS, NICE PEOPLE, GOOD PEOPLE.

DAVE WAS THE PERSON IN CHARGE OF LAYING THE DRAINS. HE WAS VERY POLITE. AFTER COMPLETING THE WORK, HE TOOK OFF HIS SHOES AND CAME INSIDE TO GIVE US AN ESTIMATE OF SOME OTHER PLUMBING WORK WE WANTED COMPLETED.

ANDREW AND JOHN CAME RIGHT ON TIME. THEY FIRST SHOWED US THE NEW TOILET FOR OUR APPROVAL AND THEN INSTALLED IT VERY QUICKLY. THE PRICE INCLUDED THE NEW TOILET.

WEREN'T ABLE TO SNAKE PIPE ALL THE WAY WITHOUT DIGGING TO FIND WHERE IT GOES, BUT CAREFULLY TESTED AND ASSURED THAT IT WAS DRAINING WELL. REDUCED THE CHARGE BECAUSE OF THIS. HONEST, PROMPT, COURTEOUS, PROFESSIONAL, PRICE VERY REASONABLE. CLEANED UP AFTERWARD--NEAT JOB.

ANDY AND HIS CREW DID A GOOD JOB! THEY DIDN'T BREAK UP THE SIDEWALK, THEY TUNNELED UNDER IT!

THERE WAS A SLIGHT MISCUE OVER THE PAYMENT ARRANGEMENTS, BUT IT WAS QUICKLY RECTIFIED BY PAYING THEM IN THE MANNER THEY WANTED. HOWEVER, WHEN THE MATTER WAS BEING DISCUSSED, THE OWNER WAS SOMEWHAT UNPLEASANT ABOUT IT. JUST THE SAME, THE MATTER WAS SETTLED QUICKLY. I WAS SURPRISED WHEN THEY DID NOT REMOVE THE OLD PIPE, BUT RATHER CHEWED IT UP WITH THE TRENCHING EQUIPMENT AND LEFT THE SHARDS IN THE GROUND. WHEN I DID THIS SAME JOB MYSELF A FEW YEARS AGO, I REMOVED ALL THE OLD PIPE. I HOPE THOSE SHARDS DON'T DECIDE TO COME OUT OF THE GROUND (THEY ARE LESS THAN A FOOT DOWN) AND GET HIT BY OUR LAWNMOWER! WE HAVE NOT HAD A HEAVY RAIN SINCE THIS WAS DONE, SO WE HAVEN'T HAD THE CHANCE TO SEE THE SYSTEM PERFORM UNDER DURESS. BUT I AM CONFIDENT THAT IT WILL WORK FINE.

JOHN WAS VERY PATIENT AS MY WHOLE FAMILY STOOD OVER TOP OF HIM TO WATCH! THANK YOU

THEY WERE REFERRED TO US BY ANOTHER COMPANY. THEY ARE WORKING WITHIN A TIME WINDOW DUE TO THE WEATHER. THEY CAME WHEN THEY SAID THEY WOULD. THEY WERE VERY HONEST IN HELPING ME WITH A SOLUTION.

I WAS PLEASED WITH THEIR WORK AND I WOULD HIGHLY RECOMMEND THEM TO OTHERS.

WERE ABLE TO FIT ME IN TO SCHEDULE DURING VERY BUSY PERIOD. REPAIRS COMPLETED PROFESSIONALLY AND NEATLY.

HE NOT ONLY BENT A GUTTER WITH HIS LADDER BUT ALSO APPARENTLY DID NOT FLUSH THE GUTTERS. A FOLLOW UP WITH OWNER RESULTED IN A PROMISE TO REPAIR THE BENT GUTTER AND TO FLUSH THE GUTTERS, BUT NOTHING WAS EVER DONE.

THEY SHOWED UP ON TIME, COMPARED TO OTHER BIDS THEY HAD THE BEST PRICE, VERY LITTLE DISTURBANCE TO THE FLOWER BEDS AND REPLACED SOD. IN FACT IT THERE WAS VERY LITTLE EVIDENCE THAT A 100 FOOT TRENCH HAD BEEN DUG.

ANDY, THE PRESIDENT OF THE COMPANY CAME OUT FOR THE CONSULTATION. AND DAVE CAME OUT TO DO THE WORK. HE WAS WONDERFUL ABOUT MEETING HIS TIME COMMITMENTS. DAVE THE TECHNICIAN DID NOT PLACE THE SECOND GROUND DRAIN WHERE ANDY HAD DECIDED IT SHOULD GO. BECAUSE OF THAT WE DID NOT HAVE THE BEST DRAINAGE. HOWEVER, THEY CAME OUT TWICE TO FIX THE PROBLEM. THIS SHOWS A LOT ABOUT THEIR CHARACTER.

THE CHARGE WAS EXACTLY AS ESTIMATED OVER THE PHONE. THE PROCESS WAS COMPLETED IN LESS THAN 30 MINUTES. EXCELLENT SERVICE.