Drain Connection

THE COMPANY PROVIDED AN ESTIMATE. THE PRICE WAS THE SAME AS THE ESTIMATE. THEY WERE ON TIME WITH THE WORK. THEY WERE PLEASANT AND HELPFUL. WE WERE VERY SATISFIED WITH THEIR WORK.

THE WORK WAS DONE QUICKLY AND EFFICIENTLY. THEY EXPLAINED EVERYTHING AND LEFT NO MESS. THE WORK COST LESS THAN I WAS AFRAID I WOULD HAVE TO PAY.

ANDY WAS VERY PROFESSIONAL. HE AND HIS CREW DID A QUICK AND CLEAN JOB. EXPLAINED THE WORK THEY WERE DOING SO I UNDERSTOOD. GUARANTEED HIS WORK. I ALREADY RECOMMENDED HIM TO A NEIGHBOR AND THEY WERE QUITE PLEASED AS WELL.

CLEANED OUT MAIN DRAIN. BROKE THE PIPE, AND SCRATCHED AND GOUGED WOOD FLOOR. THE PIPE MAY HAVE BEEN OLD AND ALREADY CRACKED, NOT SURE, SO I WON'T BLAME THEM FOR THAT. THEY SHOULD HAVE TAKEN PRECAUTIONS WITH THEIR EQUIPMENT NOT TO DAMAGE MY FLOOR. TO THEIR CREDIT THEY WERE WILLING TO TAKE $25 OFF THE BILL FOR ME TO FIX THE DAMAGE. I WILL NOT HIRE THESE GUYS AGAIN.

EVERYTHING WAS GREAT! NOT ONLY DID WE HAVE COURTEOUS SERVICE BUT THEIR PUNCTUALITY, PROFESSIONALISM, AND OVERALL SERVICE WAS EXCEPTIONAL! WE HIGHLY RECOMMEND THE DRAIN CONNECTION!

JOHN WAS EARLY AND GAVE ME A CALL TO SEE IF I WAS AVAILABLE. WAS VERY PLEASANT AND LISTENED TO THE PROBLEM(S) AND FIXED EVERYTHING THAT WAS REQUESTED. GAVE A GOOD EXPLANATION OF WHAT THE CHARGES WERE. I WILL USE HIM AGAIN.

WATER WAS BACKING UP INTO OUR BASEMENT FROM A CLOGGED BASEMENT FLOOR DRAIN. THE DRAIN CONNECTION RESPONDED PROMPTLY TO OUR CALL AND WERE OUT IN A FEW HOURS TO SNAKE OUT TREE ROOTS FROM THE DRAIN. THEY RECOMMENDED SNAKING THE DRAIN ANNUALLY TO PREVENT IT FROM BECOMING CLOGGED. THE PLUMBER WAS PROFESSIONAL AND EFFICIENT AND WAS PLEASANT TO WORK WITH. WE WILL USE THEM AGAIN AND WOULD RECOMMEND THEM TO ANYONE.

EACH YEAR, IN THE SPRING AND FALL, JUST WHEN I'M THINKING I NEED TO CLEAN THE GUTTERS, I RECEIVE A REMINDER CALL THAT THEY WILL BE COMING IN THE NEXT WEEK...''CALL IF YOU WANT US TO SKIP YOU THIS TIME, NO NEED TO DO ANYTHING IF YOU WOULD LIKE US TO TAKE CARE OF IT''. IN THE NEXT WEEK, THE GUTTERS 'MAGICALLY'' TAKE CARE OF THEMSELVES. THERE HAS NEVER BEEN ANY DEBRIS LEFT AROUND AND I RARELY HEAR THEM IF I AM HOME. A BILL COMES IN THE MAIL, AND I'M DONE FOR ANOTHER SIX MONTHS. I OWN A TWO-STORY HOME IN A NEIGHBORHOOD WITH MANY, MANY TALL, OLD, LEAF-MAKING TREES...I LOVE NOT GETTING OUT THE LADDER... IT HAS ALWAYS BEEN A PLEASURE TO WORK WITH THIS COMPANY

THE WORK THAT WAS DONE WAS NOT CLEANED UP AS GOOD AS IT SHOULD HAVE BEEN. WHERE THE SOD WAS REPLACED, THERE WERE ROOTS STICKING OUT OF THE GROUND, ROCKS WERE LEFT ON THE SURFACE, AND QUITE A BIT OF MUD WAS LEFT ON THE TOP OF THE AREA. THE CREW DID DO A GOOD JOB WHERE THEY HAD TO REPLACE SOME CONCRETE THAT WAS DAMAGED, NOT BY THEM. MY MAJOR FAULT WAS WITH THE DAMAGE DONE TO THE UNDERGROUND SPRINKLER SYSTEM AND TO THIS DATE, NO REPLY BY THE COMPANY TO TWO LETTERS I HAVE SENT THEM INFORMING THEM OF THE EXTENT OF THE DAMAGE. I WAS NOT LOOKING FOR A REBATE, JUST A CALL TO LET ME KNOW THEIR FEELINGS ON THE MATTER. MR. KIEFNER WAS THE ONLY ONE WHO I CALLED FOR AN ESTIMATE THAT SEEMED TO BE COMPETENT, AND ANSWERED CALLS RE:SCHEDULING PROMPTLY.

VERY THOROUGH JOB FOR A REASONABLE PRICE. MUCH BETTER JOB THAN A PREVIOUS VENDOR.

THE SERVICE PERSON WAS AHEAD OF SCHEDULE, SO HE CALLED TO SEE IF I COULD MEET HIM EARLIER THAN OUR APPOINTMENT. I AGREED TO THE CHANGED TIME, AND HE WAS WAITING AT OUR DOOR WHEN I ARRIVED HOME. I WAS VERY HAPPY WITH EVERY ASPECT OF THE TRANSACTION FROM THE RESPONSE ON MY INITIAL CALL FOR AN APPOINTMENT TO THE QUALITY OF THE WORK COMPLETED.

SERVICEMAN WAS COURTEOUS, PROMPT AND I THINK THE PRICE WAS REASONABLE.

OF THE THREE ESTIMATES GIVEN, THE DRAIN CONNECTION WAS THE MOST REASONABLE. ANDREW WAS VERY UP-FRONT ABOUT THE JOB, SAID WHAT WE NEEDED TO HAVE DONE, EXPLAINED EVERYTHING CLEARLY, AND DID THE JOB IN A TIMELY MANNER. CUSTOMERS CAN'T ASK FOR MUCH MORE THAN THAT!!

WORK WAS DONE IN VERY PROFESSIONAL MANNER. CLEANED UP AFTER REQUIRING NO FOLLOW UP.

THERE WAS SOME CONFUSION AT THE BEGINNING. THEY SCHEDULED SOME WORK TO DO WHEN THEY BECAME AVAILABLE AND NEVER SHOWED UP TO DO IT. ANOTHER CALL GOT THEM BACK OUT, AND THEY TOOK CARE OF THE WORK!

THE OWNER WAS VERY WAS PROFESSIONAL AND PERSONABLE. HE EXPLAINED EVERYTHING CLEARLY. HE WAS VERY NEAT AND CLEAN. EXPLAINED POSSIBLE CAUSES AND RECOMMENDED AN APPROACH THAT TURNED OUT TO BE THE BEST WAY TO SOLVE THE PROBLEM.

MY YARD WAS A SWAMP BECAUSE NO DRAINAGE WAS INSTALLED IN OUR NEW SUBDIVISION. I HAD TO GET PERMISSION FROM MY NEIGHBOR TO DIG IN HIS YARD ALSO TO TIE INTO THE MAIN DRAINS AND THEY WERE VERY RESPECTFUL TO MY NEIGHBOR, LAID HIS SOD BACK, INSTALLED, RELAYED THE SOD AND DID THE JOB SO WELL, MY NEIGHBOR HAD NO COMPLAINTS EITHER. I CALLED FOR ESTIMATE IN EARLY SUMMER, BUT TOLD THEM I WANTED THE WORK DONE IN THE FALL SINCE MAINTAINING MY NEIGHBORS GRASS WAS AN ISSUE AND THEY PUT ME ON THE SCHEDULE EXACTLY WHEN I WANTED IT DONE. IT WAS A GREAT CREW AND YOU COULD TELL THEY ENJOYED AND TOOK PRIDE IN THEIR WORK, WHICH IS VERY RARE THESE DAYS!!!

THEY WERE VERY HELPFUL IN PROVIDING SOME INFORMATION ON ANOTHER SERVICE I AM CONSIDERING. THEY DID A GOOD JOB.

OVERALL, DRAIN CONNECTION DID A FINE JOB. CAME ON TIME AND FIXED THE PROBLEM IN A SHORT AMOUNT OF TIME. ALSO HELPED SOLVE ANOTHER PROBLEM QUICKLY. WOULD CONTACT AGAIN FOR FUTURE PLUMBING PROBLEMS.

WE WERE SATISFIED. THEY WERE A NICE CREW AND DID A GOOD JOB.

THE TWO MEN WERE VERY POLITE AND EASY TO WORK WITH. THEY DID AN EXCELLENT JOB OF INSTALLING THE DRAINAGE AND USED HIGH QUALITY MATERIALS. SINCE WE HAD AN EXISTING IRRIGATION SYSTEM, PERHAPS THEY COULD HAVE BEEN A LITTLE MORE CAREFUL WHEN TRENCHING, ALTHOUGH ADMITTEDLY IT WAS IMPOSSIBLE TO DETERMINE THE LOCATION OF THE IRRIGATION LINES. THEY COULD HAVE ALSO DONE A BETTER JOB OF REPLACING THE DIRT AND SOD IF THEY WOULD HAVE TAKEN MORE TIME. ALL IN ALL, THEY DID A GOOD JOB AND I WOULD HIRE THEM AGAIN.

THIS CONTRACTOR ALSO GAVE ME IDEAS ABOUT OTHER GUTTER ISSUES THAT WERE OUTSIDE HIS AREA OF WORK.

HE IS CLEAN, PROMPT, RESPONDED WELL, KNEW WHAT HE WAS DOING, AND THE PRICE WAS REASONABLE. I PLAN TO HIRE HIM FOR FUTURE JOBS.

BOTH GENTLEMAN WERE VERY POLITE AND EVEN WORKED AROUND MY SCHEDULE TO FIT ME IN QUICKLY.

THEY DID A GREAT JOB. I REALLY LIKED THE INSTALLERS, THEY WERE GOOD TO WORK WITH.