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Drain Connection

Drain Pipe Installation, Plumbing, Drain Cleaning,

About us

3 employees. No subs. Cost is determined by the job. No travel charges. No service fees. License #: 33308.

Business highlights

33 years of trusted experience

Services we offer

Complete plumbing services, sewer & drain cleaning, sump pumps, underground downspout repair & replacement & plumbing repair.

Services we don't offer

Gutter guards, gutter installation, gutter repair, gutter cleaning, haul & grade.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.9669 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 176-200 of 669 reviews

NORMAN &JOAN T.
09/2010
5.0
drain pipe
  + -1 more
The work was fantastic and they did a great job. I hope I would never have to get the work done again. If need be, then I would definitely use their services in the future too.
Description of Work: We used the services of Drain Connection for replacing the entire drain system connecting the down spouts out to the street on one side of the house about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Martha G.
08/2010
5.0
plumbing, wells
  + 0 more
He is fabulous and he was really a life saver. He was personable and professional, and we talked about projects that we can do in the future. He told me that he could repair the hole but he could also just replace the entire pipe. His price was half of what another guy quoted me and the man from Drain Connection was going to put the sod back over the part that was dug up which was not a part of the higher priced job. We were racing the freeze and I almost cried when they showed up because I was so worried. The crew was marvelous and they were willing to work even though it was freezing cold outside. They laid the sod carefully to the side and after they were done with the pipe they put each piece of sod back where it belonged. I never had to put down grass seed and you still cannot tell that there was a trench dug in my yard. I never felt like he looked down on me because I am a woman, he wasn?t at all patronizing like other service providers can be, and he answered all of my questions. I felt like he was looking out for my best interests and he was very articulate when we discussed the job. I would give this company an A+ if I could and I highly recommend them. He takes pride in his work and that is something that you can?t put a price on.
Description of Work: I had several holes in the drain pipe from my sump pump so there was water in my basement. Drain Connection replaced the entire pipe between the sump pump and the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jill D.
08/2010
4.0
heating & air conditioning/hvac
  + -1 more
They were fine. It was on a weekend. I think the charge was $40 but during the week the charge is $15. They did a good job. I would recommend them. Whatever they did was done well and they came right on time.
Description of Work: We used Drain Connection for our air conditioning because we had an odor in the house that they thought was coming from the air conditioning but it wasn't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Bob H.
08/2010
5.0
drain pipe
  + -1 more
There was a physical with the line so he could not clear the line. He didn't charge me the full cost because he was not able fix the problem. He recommended another company. I would have him back again.
Description of Work: Mike came out to clear the exit line of my septic tank. There was a physical with the line so he could not clear the line. He didn't charge me the full cost because he was not able fix the problem. He recommended another company. I would have him back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

John P.
08/2010
5.0
plumbing
  + -1 more
They were professional and pleasant. He got the job done quickly, without delaying or yapping the whole time. Excellent interpersonal and plumbing skills, great price.
Description of Work: They replaced 2 old leaky valves, put on a new ground clamp, and hooked up my utility tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Darlene S.
08/2010
5.0
plumbing
  + -1 more
I had a list of several plumbing issues I needed taken care of. Drain Connection fixed several leaky faucets at no charge and only charged me for the replacement garbage disposal. I have used them several times over the years and have found them to be extremely reasonable in pricing and prompt.
Description of Work: Drain Connection replaced my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Allan R.
08/2010
4.0
drain pipe
  + -1 more
Our job was scheduled about three weeks after the estimate. Drain Connection called a few days before letting us know when we could expect the work to be done. Their employees were prompt and finished the work in one day. Their equipment was of the best quality. Most of the yard was restored to very good condition. However some (about 15 to 20%) was left bumpy and uneven and could have been done better. Even though all lines were marked and employees were careful the cable line was cut and it took a couple of days for the cable company to restore service. All in all they did a very good job and we would recommend their work to others. All employees were very courteous and professional. We thought the price was a little high based on others we saw completed on Angies List.
Description of Work: Drain Connection employees trenched and installed 255" of new 4" drain piping servicing gutter downspouts and sump pump. In addition they bored holes into concrete storm drain and curb. They cut the sod out and removed excess dirt dumping it in the back yard and spreading it along the fence line. Once the new piping was laid it was covered with dirt and sod and watered. Most of the piping was glued together. It took two employees the entire day to finish the job and they worked through the rain in the afternoon.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,995

Celia W.
08/2010
5.0
drain pipe
  + -1 more
Excellent experience! They did an estimate the same day I called and completed the work the same day as well. Very professional and sensible in approach; did not do more or less than was needed. No further problems with basement leaking from broken riser/drain backup.
Description of Work: They removed debris from an underground drain and replaced gutter risers for the underground drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JIM D.
07/2010
5.0
gutter cleaning, gutter repair
  + 0 more
I have used them before. It was a pleasant experience and the price I paid was in the $100 range. They kept the appointment and were on time. They got the job done quickly and did not try to up sell anything to me, and were pleasant gentleman to deal with.
Description of Work: I used Drain Connection last year and they cleaned a stopped up drain that I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SHEILA D.
07/2010
5.0
drain cleaning
  + -1 more
They did a good job and they fixed the drain. I don?t recall the price but I know it wasn?t very much.
Description of Work: Drain Connection snaked the drains from our washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL J.
07/2010
3.0
drain cleaning
  + -1 more
They did an alright job. I had to have them send out someone out twice because the job wasn't completed correctly the first time.
Description of Work: Snaked a drain

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David I.
07/2010
5.0
plumbing, basement waterproofing
  + 0 more
Work was excellent. Servicemen very friendly. Spent about an hour drving to downtown Columbus to find correct pipe to install.
Description of Work: Moved main gasline for steel beam reenforcement in basement. Installed new pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Thomas G.
07/2010
5.0
drain cleaning
  + -1 more
They were pleasant, prompt and helpful. They tried real hard to do it but it didn't work, but it wasn't their fault. They recommended somebody else that was able to do the work.
Description of Work: I used Drain Connection to clean out the gutters from my house to the road in the underground drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LINDA L.
07/2010
5.0
drain pipe
  + -1 more
prompt, fixed problem and helped me sort out causes
Description of Work: exterior drains cleared of blockages that I could not do with a rented drain snake

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bruce B.
06/2010
5.0
drain pipe
  + -1 more
The owner Andrew Kiefner came at his confirmed time to give me an estimate of what would be needed to solve my drainage problem. The cost was reasonable and he set up the time for the work. His workers were on time and did the work in an afternoon from start to finish. They were on task and allowed me to watch and ask questions as they did their job. Their expertise was excellent. I was PLEASED.
Description of Work: The Drain Connection came and added drainage piping to move water away from my home. They hooked up 2 downspouts and the sump pump to the new pipe. They had to dig a new route for the pipe and cover it back up with the previously removed sod.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KATHERINE L.
06/2010
5.0
drain cleaning
  + -1 more
I have used them mutiple time in the past. They are always curteous, professional and punctual. There prices are competitive. I would recommend them and use them again in the future
Description of Work: Cleared drain from dreaded silver maple roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MICHELLE B.
06/2010
5.0
drain pipe
  + -1 more
The work went well. They installed the line very quickly and efficiently with minimum disruption to the yard.
Description of Work: We had an underground line run from our house to the street. Andy has done work for us on multiple occasions including replacement of a sump pump. He and his crew have always done excellent work. They are honest and reliable and I will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MICHAEL M.
06/2010
5.0
gutter repair, drain pipe
  + 0 more
I paid around $1200 for the service. Everything from the quote to the quality of work was great. I will absolutely use this company in the future.
Description of Work: I used Drain Connection, a couple of years ago. They replaced a couple of drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gordon L.
06/2010
5.0
drain pipe, drain cleaning
  + 0 more
Darin worked efficiently and completed all the work, which included a trip back to his company to pick up the mushroom cap for the bath vent, in a relatively brief time. We had not singled the gas odor out as a separate problem when we made the appointment, since we had thought it was related to the need to snake our main sewer drain, but there was no indication that we were charged extra for the trip back, since the total price seemed very reasonable for all the work that was done.
Description of Work: Darin easily fixed the drip in our main water shutoff valve, snaked out our main sewer drain, replaced a rusting connector drain pipe under our kitchen sink, and installed a mushroom cap on our basement bath vent oipe, which immediately solved the problem of the odor that we were occasionally noticing in our finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

JENETT R.
06/2010
5.0
drain cleaning
  + -1 more
Had problem with basement drain. I thought it was the drain to the street, but I'd had that cleaned out just a year earlier. I thought the job that had been done was just a bad one. This fellow came out and determined it was the drain coming down to the basement, not the one going out to the street. He cleared it and I have had no problems since. I really liked him. He was here quite a while. He explained every thing to me. The cost was very reasonable
Description of Work: Drain leaking into the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne G.
06/2010
5.0
water heater repair, wells, drain cleaning
  + 1 more
Andy is the owner of the company and he used to be my neighbor before he moved out. He also advised me about a few things that I could do when I was redoing my bathroom. He is not a person who is there just to take your money. He will do his job and will also tell you if you want to know something else.
Description of Work: I have used the services of Drain Connection for many years. The plumber unclogged the sump pump which was connecting to the ground and then to the street to drain in August of last year. He ran a plumbing snake from the street as far as he could get it in order to unclog the drain. He has installed water heaters and water tanks for me in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONICA M.
05/2010
5.0
drain pipe
  + -1 more
I had another Angie's List provider (Gutterworks Plus) come to my house to give me an estimate on repairing my original 60 year old copper downspouts. We also have underground drainage pipes with the original clay pipes which were destroyed by time and the roots of large Oak trees. The gutter guy highly recommended Drain Connection to replace the underground pipes. He even had their business card which he gave me. I called Andy and he came within 30 minutes of my call to him to see my house and give me an estimate. His workers were at my house 4 days later and completed the work in one day, using machines and hand digging to carefully remove and replace the sod. I highly recommend them.
Description of Work: They replaced underground drainage pipes from my downspouts. Dug front yard to lay pipe from house to street. Removed and replaced sod. Replaced 60 year old original underground clay pipes with PVC pipes. Very careful and well done work. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

John E.
05/2010
5.0
plumbing, water heater repair, drain pipe
  + 1 more
Andrew and his plumbers do excellent work. They installed the new water heater within 24 hours of receiving my call. When we needed additional help after the install, they responded even quicker. I've also had them do some exterior drainpiping, and some interior plumbing. They always responded quickly and did good work the first time. Their prices are quite reasonable.
Description of Work: Installed new high efficiency, power-vented water heater in basement. Removed and disposed of old water heater. After using the new water heater for a week, my wife and I noticed some pipe noise from water hammer, which they returned and fixed immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

DENISE F.
05/2010
5.0
water heater repair
  + -1 more
I called on Tuesday, and the next day Darren was at my home. He removed the old water heater. He was prompt, professional, nice, and courteous. I had no surprises. I would highly recommend them to anyone.
Description of Work: Installed a new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Nelson H.
05/2010
5.0
drain pipe
  + -1 more
Great. Arrived on time (called when they were stuck in heavy freeway traffic, not much delay) , did the cleaning, gave a fair estimate for total repair if needed in the near future.
Description of Work: sump pump water and a couple downspouts not getting out to street through the underground drainage. Before digging anything up , tried simply clearing out the line, and everything cleared and water came gushing out that had built up. It's old-ish pipe and probably does not handle this much water that easily, but he suggested I take a wait and see about doing any digging up and replacement, since the water is now getting out there. He also gave a complete estimate to re-do everything, should I feel it needs to be done. The estimate seems extremely fairly priced for such a long run of pipe (110 feet). Also, since absolutely everyone in my neighborhood said to call Andy, who was I to not listen? They were certainly right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

PO Box 14163, Columbus, OH 43214


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Pipe Installation,
Plumbing,
Drain Cleaning,
Wells and Pumps,
Gutter Cleaning,
Sewer Cleaning,
Water Heaters,
Gutters,
Basement Waterproofing,
Heating and Air Conditioning,
Excavating,
Natural Gas Lines

FAQ

Drain Connection is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Drain Connection accepts the following forms of payment: Check
Yes, Drain Connection offers free project estimates.
No, Drain Connection does not offer eco-friendly accreditations.
No, Drain Connection does not offer a senior discount.
No, Drain Connection does not offer emergency services.
No, Drain Connection does not offer warranties.
Drain Connection offers the following services: Complete plumbing services, sewer & drain cleaning, sump pumps, underground downspout repair & replacement & plumbing repair.
Gutter guards, gutter installation, gutter repair, gutter cleaning, haul & grade.

Contact information

PO Box 14163, Columbus, OH 43214


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed