Critter Control of Columbus

I thought they over all did a good job. I was pleased with the results, and would use them again. Cost is monthly, to do with the bait stations.

I was very pleased with their work. The workers were friendly and professional and came out when they said they would. You can call them anytime during your contract and they'll come right out to help. We're getting ready to hire them again. I would recommend them to others in need of their services. The approximate cost listed was for a years service contract.

I was very impressed by the professionalism. After his inspection & sealing the two places he found, I had a much higher comfort level that no more rodents would find their way inside.

I have used them for some time and find them very nice. They are very courteous and decent people. They are a pleasure to do work with and they really know their stuff. We will continue to use them for animal removal. Animal removal is not cheap so that is why there is a B in price, but I feel that I got what I paid for.

Very poor business practice as far as I'm concerned. It was a great disappointment considering they won the Angie's List Super Service Award in 2006.

The guys that came out (whose names I can't remember!) were professional and nice, and the second appointment for the actual repair was easily set up and accomplished. Considering the kind of ladder needed, and the work that was performed - AND the warranty on the work - I felt like the price (tho high) was reasonable.

Great! The company promptly responded to my concern as well as worked around my availability to be home. Since I could not always be there, when Tom checked my property, he would promptly call me from my premises and give me an update with the progress. I was also very grateful I did not have to deal with the mousetraps, nor dispose of any trapped rodents. It was all taken care of by Critter Control.

The techs were at my house for about an hour and half. Both were very attentive, neat and thoroughly did a super job. They performed a complete inspection and put my mind at ease that no animals were getting into my home. Unfortunately, they discovered damp, wet issues with my attic insulation that are creating the foul musty odor I've been experiencing all summer. I have plans to replace it this fall. I appreciate the fact they wore shoe covers coming in the house, were very careful with their ladder not to hit any furniture, put a tarp down to catch insulation debris as they got into the attic opening and moved furniture out and back for me. Overall, a very good experience. The only drawback is they were not able to give an estimate for the removal of attic insulation. They said they needed to see how much was up there once a roofer removes the overlay. Because I would need to know the costs before work begins to select the best offer, I'll pursue other options.

They are very responsive and thorough.

We had never used an animal removal service and found everything from the initial contact with receptionist to Tom to be very friendly and professional.

They did an excellent job as I haven't seen a mouse or squirrel since them. The price was a bit higher than I wanted, but well worth it for the quality of work and they temporarily repaired the hole in my attic that the squirrels were coming in from. I'd use them again and highly recommend them to others!

We were going to put a screen up to block the squirrels. They were the only company that said that is going to ruin the appearance of your house. They were on time, polite. Their price was comparable if not better for what they did. They left me a note every day on how many squirrels they took out of the trap.

This happened on a weekend, so I called their number and I got a call back advising I wait until Monday, since it was only a bird and was not flying around my house, in order to incur a lower service charge. The service guy came out actually a bit earlier than the scheduled time, but that was good since I came home at lunch to meet him. He removed the bird, which had since died and then checked the roof and chimney to make sure there was no big hole that more could fly in. He could find none, so he ruled it a fluke. I thought the service was very friendly and professional. What others have mentioned about this type of service being more expensive is true, however, I was willing to pay it.

Very helpful in addressing my problem. They did a thorough inspection of the area to make sure no other animals could get in. He taught me a lot of things I could do myself in the future.

Charge per critter nice people to work with.

These guys rock. I had three other companies (all HVAC) come out to diagnose my malfunctioning bathroom vent, with no success. All three told me, "Your fan/vent is fine, but if you bought a bigger fan/motor, it would work better." Duh. Of course, none of them actually sell or install fans or motors, so I had to track down an electrician, who told me the same thing. Regardless, once we suspected we had birds, Tom from Critter Control came out the next day and had the problem solved in 45 minutes. Tom was awesome! He was straight forward, honest, funny, willing to climb into our crawl space, to do the job faster & better and the cost was reasonable.

For a couple of months my husband and I and our two children had been noticing increasingly disturbing "sounds" in our walls at night. It was loud enough to prevent falling asleep, wake you up, and scare the kids! Our imaginations were running wild. First we called a widely well-known exterminator. I gave our complete information to two different receptionists before finally being told that a local technician would be contacting me. Three days later he left an unprofessional message. Instead of calling back, I contacted Critter Control. The lady that answered the phone was responsive, knowledgeable, and friendly. They set up an appointment immediately that fit my schedule (with a same-day option!). The technician was friendly, easy-going, and professional! The work was completed quickly and the results were immediate. We were given a folder at the completion of the project detailing the work and additional information. We couldn't be more pleased!

The technician, Drew, set the trap for several days and no squirrels were trapped. He then used other techniques to determine that while the hole had probably been chewed by a squirrel in the past, that I have no squirrel infestation at this time. He offered to fix the hole for an additional price but I decided to fix it myself for it was easy to reach and I am fairly handy. Drew gave me a number of helpful tips on how to prevent a future infestation by squirrels, including pointing out some small holes that had not yet been discovered by them but that would be eventually found if left unfixed. Drew was very courteous, helpful and professional. I think the fact that they found no squirrels when I was sure I had them proves their honesty. They get paid for the initial visit and then for each additional animal trapped, so they would have a motive for claiming to find several squirrels if they were dishonest. I especially appreciated Drew's helping me prevent future problems.

The employee (female) who received our call was very friendly and knowledgeable, answering all our questions. An appointment was set up to place traps and inspect the situation. Tyson set the traps and was very kind and patient answering the multitude of questions from my young daughters, who were concerned for the well-being of the raccoons. Tyson was very tactful and explained they were to be relocated to a 'big forest'. The traps successfully captured the three raccoons we knew to be on the property. Tyson checked the traps daily leaving progress reports if we were not there to talk to him. We determined the traps were no longer necessary and called to have the traps removed, which was done the same day. The cost was broken down as follows; $170 to set traps and have daily monitoring for 2 weeks, $75 per animal for disposal. We were lucky enough to have 3 raccoons. Hopefully we will not have to use their services again, but we were extremely pleased by the service provided. Thanks!

Tom was very nice and professional. I would use this company again.

It took a little longer for them to finish due to the weather. They were pricey, but they were worth.

They caught a raccoon but let that go. They were very thorough, went around the house and gave us suggestions and helpful information on points of entry. They came back after the animals were removed and put in a barrier at the front porch. Put screens and caps on to keep the animals out.

I called Critter Control on a Friday to see about setting traps for moles in our yard. The woman on the phone was very helpful. She asked me several questions to determine if in fact moles were the problem. Based on my answers, she was pretty sure it sounded like moles and that they could have someone come out on Monday to verify and start setting traps. She also spent time explaining their pricing structure and the types of traps they would used. She addressed my safety questions too as I have small children and a dog. The animal control specialist came out on Monday, confirmed it was mole activity, and set 12 traps. Since that time, Tom has been back out twice per week. Several moles have been caught (there is an additional fee for each mole that is caught). Tom spends a good amount of time going over the yard to assess the damage and trying to move the traps to where we'll have the most success trapping them. We have a significant number of runs in our yard.

He came out right away and came out everyday to replace the squirrel cage. He repaired and painted the hole where they were coming in at. He did a great job.

I contacted Critter Control at 7:45 am when I heard the squirrel. They called me back at 8:30 and arrived at our house at 9:30. They were excellent at explaining the procedures. The serviceman was very professional and did an excellent job. He cleaned up the mess. Critter Control performed a full inspection of our house and made recommendations for improvements we could make to keep out critters.