Classic Air

RETURNED THE DAY AFTER INSTALLATION BECAUSE PART OF ORIGINAL ZONING WAS NOT WORKING. THEY FIXED A DISCONNECTED WIRE WHICH OCCURRED DURING INSTALLATION.

THEY CAME AND OPENED SOME DAMPERS AND CLEANED THE FURNACE BUT STILL NO BETTER HEAT DISTRIBUTION. 2 DAYS LATER, THE FURNACE STOPPED WORKING ALTOGETHER. EMERGENCY TECH MIKE CAME OUT AND SAID THAT THE LAST TECH HAD NOT CLEANED THE FURNACE PROPERLY WHICH CAUSED IT TO STOP WORKING. IN ADDITION, LAST TECH HAD NOT OPENED DAMPERS ALL THE WAY. NOW WE HAVE EVEN HEAT AND A PROPERLY WORKING FURNACE BUT WE ARE UNHAPPY THAT IT WASN'T DONE RIGHT THE FIRST TIME. NO CHARGE FOR THE EMERGENCY FOLLOW-UP VISIT. MIKE DID A GREAT JOB, ROB APPARENTLY DID NOT.

COMPANY CALLED ME ON CHRISTMAS DAY. HAD MISCOMMUNICATION BUT ALL WENT WELL. CAME DAY AFTER CHRISTMAS AND FIXED EVERYTHING.

OUR FURNACE WENT OUT LATE SAT EVENING OR EARLY SUNDAY MORNING. CLASSIC AIR CAME OUT THAT DAY TO HELP US. THANK YOU AND GREAT JOB!!

VERY NEAT ABOUT CLEANING UP AND JUST REAL NICE PEOPLE TO WORK WITH. THERE WAS A PROBLEM WITH THE FURNACE RIGHT AFTER INSTALLATION, BUT THEY WERE OUT FIRST THING THE NEXT MORNING AND REPAIRED. WOULD HIGHLY RECOMMEND. MOST REASONABLE OF 4 BIDS. VERY INFORMATIVE, NO PRESSURE AND WILLING TO WORK PRICE.

ARRIVED WITHIN AN HOUR FROM WHEN I CALLED. HAD ALL PARTS NEEDED ON THE TRUCK. VERY PROFESSIONAL.

OUR SERVICEMAN TOLD ME ABOUT THE FURNACE (JANITROL) THAT HAD BEEN INSTALLED AND ALSO CHECKED THE MANUFACTURER OF OUR A/C. HE DIDN'T WANT ME TO WATCH, THOUGH, WHICH I THOUGHT WAS WEIRD. BUT HE WAS VERY NICE AND PROFESSIONAL.

THEY WERE THE LESS EXPENSIVE OF THREE BIDS. THE INSTALLATION CREW WAS VERY EFFICIENT, PLEASANT AND CLEANED THE AREA THOROUGHLY WHEN FINISHED. VERY PLEASED.

THEY CAME WHEN THEY SAID THEY WOULD AND THEY DID GOOD WORK. I WOULD USE THIS COMPANY AGAIN AND I WOULD RECOMMEND THEM TO OTHERS.

BE SURE TO GET 3 ESTIMATES, AND KNOW THE FEATURES AND BENEFITS OF THE FURNACE AND AC UNITS YOU ARE CONSIDERING.

SYSTEM WAS PAST DUE INSPECTION AND I WAS GLAD IT WAS ALL RIGHT. NOISE APPARENTLY DUE TO A PLASTIC PIECE THAT EXPANDS IN HOT WEATHER.

SIGN UP FOR THE SILVER MAINTENANCE AGREEMENT. IT WILL SAVE YOU MONEY IF YOU PLAN TO ALSO HAVE YOUR FURNACE CHECKED OUT IN THE FALL.

COMPANY WAS REQUIRED BY MY HOME WARRANTY COMPANY AFTER PURCHASING ANOTHER HOUSE. THEY SEEMED PROFESSIONAL AT FIRST IN SETTING UP. TOLD ME THAT THE SERVICE PERSON WOULD BE THERE BETWEEN 1 - 3 P.M. NO ONE CALLED OR SHOWED UNTIL MUCH LATER. AT 4:04 P.M., I CALLED THEM TO FIND OUT WHY THEY WERE NOT THERE YET. THE WOMAN I TALKED WITH WAS NOT A ALL APOLOGETIC AND ACTED AS THOUGH I SHOULD BE GLAD THAT THEY ARE EVEN SHOWING UP AT ALL. SHE OFFERED NO APOLOGY AND JUST SAID THAT THE PERSON WAS ON ANOTHER JOB AND SHE COULD NOT TELL ME WHEN HE WOULD ARRIVE. THE SERVICE PERSON DID ARRIVE LATER AND DID THE INSPECTION FINDING NOTHING BUT WAS NOT VERY POLITE OR CONSIDERATE IN RESPONDING TO MY QUESTIONS.

TECHNICIAN ARRIVED EARLIER THAN PROMISED. DID ALL WORK VERY PROFESSIONALLY. VERY THOROUGH, NEAT, SKILLED AND FRIENDLY. WILL BECOME MAINTENANCE PLAN CUSTOMER.

THEY SEND ME A POSTCARD TO REMIND ME ABOUT SCHEDULING MY SPRING AND FALL FURNACE - HEATING AND COOLING MAINTENANCE APPOINTMENT. I'VE BEEN VERY HAPPY WITH THEM AND WILL CONTINUE TO USE THEIR SERVICE.

I HAVE A SERVICE CONTRACT WITH THEM. THIS COMPANY IS TOP NOTCH.

WE PLAN TO USE THEM FOR PLANNED MAINTENANCE.

THEY WERE PUNCTUAL AND VERY PLEASANT. THEY HAD A HARD TIME TRYING TO FIND THE PROBLEM. THEY DID FINALLY FIND THE LEAK. THEY ORDERED THE PART, MADE AN APPOINTMENT AND INSTALLED IT. WHEN WE CHECKED THE SYSTEM A FEW DAYS LATER THERE WAS A PROBLEM. WE CALLED AND THEY SAID THEY WOULD SEND OUT THE SAME TECHNICIAN AND HE CAME THAT DAY. IT WAS A SWITCH THAT NEEDED TO BE TURNED ON. SAID IF THERE WERE ANY PROBLEMS TO CALL. THE PRICE WAS A SHOCK BUT ONLY BECAUSE WE EXPECTED TO JUST HAVE IT CLEANED.

MIKE IGO IS THE SALES PERSON I SPOKE WITH, HE RETURNED TELEPHONE CALLS AND WAS AT MY HOME WHEN HE SAID HE WOULD BE. THE INSTALLERS WERE TO BE AT MY HOME AT 9:00 A.M. THEY WERE HERE AT 8:55, THEY COMPLETED THE JOB IN LESS THEN A DAY. THE TRANSITION OF THE NEW FURNACE AND AIR CONDITIONER WITH THE OLD DUCT SYSTEM LOOKS GREAT AND IS AIR TIGHT. I HAD USED CLASSIC AIR BEFORE AND IF NEEDED WOULD DEFINITELY CALL THEM AGAIN.

THEY HAVE BEEN RELIABLE FOR 20 + YEARS.

VERY PROFESSIONAL. TOOK TIME TO LISTEN AND EXPLAIN.

MY FURNACE WENT OUT AND THEY CAME AND FIXED IT ON A SATURDAY MORNING! THEY WERE VERY PROMPT AND PROFESSIONAL AND I WOULD HIGHLY RECOMMEND THEM. THEY WERE GREAT AND NOW WE HAVE HEAT!

THEY WERE ON TIME AND DID WHAT THEY WERE SUPPOSED TO DO. THAT''S ALL I ASK!

PLEASED WITH THE WORK AND THE SERVICE MAN WAS VERY HELPFUL, AND HELPED ME TO DECIDE ON WHEN WOULD BE THE MOST ADVANTAGEOUS TIME FOR ME TO GET THE CONTRACT

THEY WERE ALL QUICK, POLITE, AND MINDFUL OF MY COSTS AS WELL AS CORRECTING THE PROBLEM. I WOULD CALL THEM AGAIN FOR ANY OTHER PROBLEMS.