Chris Ruh Cement Co

THESE GUYS KNOW WHAT THEY'RE DOING. I'VE HAD TWO OTHER COMPANIES DO *BAD* CONCRETE WORK FOR ME IN THE LAST 6 MONTHS, SO I KNOW WHAT I'M TALKING ABOUT. THERE IS A WRONG WAY AND A RIGHT WAY TO DO THIS WORK - THERE'S LOTS TO KNOW, AND CHRIS AND HIS PEOPLE KNOW IT. THEY HAVE YEARS OF EXPERIENCE POURING CONCRETE AND YOU COULD TELL THAT THESE WERE PEOPLE WHO KNEW THEIR CRAFT. CHRIS IS ALSO FRIENDLY AND EASY TO WORK WITH AND HIS PEOPLE CLEANED UP AFTER THEMSELVES. BECAUSE OF MY BAD EXPERIENCES WITH OTHER CONCRETE PEOPLE, I THOUGHT IT WOULD COST A MINT TO HAVE CHRIS DO THE WORK, SINCE I'D HEARD FROM A DOZEN DIFFERENT CONTRACTORS IN COLUMBUS, THAT HE WAS THE BEST, BUT HE DID A LOT OF WORK FOR NOT VERY MUCH MONEY AND I'M VERY HAPPY WITH THE QUALITY OF THE PRODUCT AND THEIR SERVICE IN THE PROCESS. I WOULD RECOMMEND HIM TO ANYONE WHO WANTS A FAIR PRICE AND THE WORK DONE RIGHT THE FIRST TIME.

WONDERFUL!!!! HIS CREW DID A GREAT JOB.

THEY CAME OUT ON A THURSDAY AND BY NEXT THURSDAY THE WORK WAS DONE. THE PERSON THAT WAS DOING THE WORK CAME OUT WITH THE ESTIMATOR. I LIKED THAT. GAVE ME A GOOD PRICE AND I WAS HAPPY WITH THE WORK. ONLY DRAWBACK WAS THEY LEFT SOME DEBRIS THAT THEY NEED TO COME AND CLEAN UP.

EVERYTHING STARTED OUT VERY NICELY, HOWEVER HE MADE EXCUSES FOR NOT SHOWING FOR TWO DAYS. MEANWHILE IN ANTICIPATION OF HIS START DATE MY HUSBAND HAD STARTED THE DEMOLITION OF THE STEPS AND DISPLACED TENANTS. HAD SOME ONE ELSE CALL TO SAY HE'D GIVEN THEM OUR NAME OFFERING TO DO THE WORK INSTEAD OF HIM. WE MAY NEVER KNOW WHY HE DID THIS. OUR ONLY GUESS IS HE DISCOVERED HIS BID WAS TOO LOW AND WAS TOO EMBARRASSED TO RENEGOTIATE.

GOT TWO ESTIMATES; THIS ONE WAS SLIGHTLY HIGHER. HOWEVER IT INCLUDED MORE WORK AND A BETTER EXPLANATION. ALSO CAME UP WITH PROBLEM AFTER FIRST WORK DONE BUT COMPANY FIXED PROBLEM BY DOING MORE WORK. THERE WAS NO EXTRA CHARGE.

CHRIS AND HIS EMPLOYEES WERE WONDERFUL. THEY CALLED ME BACK IN A TIMELY MANNER, DID THE WORK WHEN THEY SAID THEY WOULD AND DID A GREAT FOLLOW UP.

SECRETARY RETURNED OUR INITIAL CALL AND GOT MORE INFORMATION ABOUT THE PATIO. SHE SAID THE OWNER MAY BE ABLE TO COME OUT THAT EVENING, OR MAYBE THE NEXT DAY. NEVER HEARD FROM THEM AGAIN.

THEY WERE PROFESSIONAL AND DID A GREAT JOB.

THEY SAID THEY WOULD HAVE TO SEE IT FOR AN ESTIMATE AND WOULD COME OUT AND LOOK AT IT. I NEVER SAW ANYONE OR RECEIVED ANY INDICATION THEY HAD ARRIVED TO LOOK AT THE WORK.

UNPROFESSIONAL. THIS IS MEANT TO BE A WAKE-UP CALL TO THE MANAGEMENT, FROM ONE SERVICE-RELATED PERSON TO ANOTHER, NOT AN INSULT.

I LIVE IN AN OLD HOUSE THAT HAS ECCENTRICITIES ABOUT IT. HE DID A REALLY GOOD JOB ABOUT WORKING WITH THINGS THAT ARE OFF KILTER AND MAKING IT ALL WORK.

I WAS REALLY HAPPY THAT HE RESPONDED SO QUICKLY.

HE WAS VERY TIMELY IN GIVING ME AN ESTIMATE ON CONCRETE WORK.

DURING THE ESTIMATE STAGE, CHRIS WAS ON TIME AND LISTEN TO MY NEEDS. ONCE I DECIDED TO GO WITH HIS COMPANY, HE CAME TO MY HOME AGAIN AND MADE SURE HE UNDERSTOOD MY NEEDS. AS SOON AS THE RAIN SUBSIDED FOR A FEW DAYS, HIS GUYS ARRIVED EARLY AND WERE VERY PROFESSIONAL. THE JOB WAS COMPLETED IN LESS THAN 3 DAYS. I WAS VERY PLEASED WITH THE WORK DONE

IT WOULD BE NICE IF PEOPLE COULD CALL AND TELL US THAT THEY WOULDN'T BE ABLE TO STICK TO THE APPOINTMENT TIME INSTEAD OF US JUST WAITING AROUND FOR THEM. THEY MUST NOT NEED THE WORK.

EXCELLENT SERVICE, ON TIME AND VERY PROFESSIONAL.

THEY GAVE US TWO DIFFERENT PRICES ON TWO DIFFERENT OCCASIONS AND WE FOUND IT STRANGE SO WE HIRED SOMEONE ELSE.

THEY TOOK A LONG TIME IN GETTING BACK WITH ME. THEY SAID THEY WERE GOING TO SEND SOMEONE OUT FOR AN ESTIMATE. HE CALLED AND SAID HE NEEDED TO RESCHEDULE WHICH WAS FINE. WE CAME UP WITH A NEW TIME WE COULD BOTH DO IT, BUT HE DIDN'T SHOW UP THE SECOND TIME AND NEVER CALLED. I NEVER HEARD FROM THEM AGAIN.

THEY WERE VERY PUNCTUAL AND GOT ME ON THE SCHEDULE IMMEDIATELY. THEY DID A GREAT JOB UNFORTUNATELY THEY NEEDED TO COME OUT TO CLEAN THE SIDING BECAUSE THEY HAD SPLASHED CONCRETE ON IT. IT TOOK 5 CALLS TO GET THEM TO RESPOND. THE ORIGINAL WORK WAS GOOD BUT THE FOLLOW WAS NOT SO GOOD.

I CONTACTED CHRIS RUH CONCRETE TO ASK IF WE COULD GET A LOWER RATE IF I COULD GET SEVERAL NEIGHBORS TO SIGN UP TO HAVE THE COMPANY DO THEM ALL AT ONCE. THE PERSON I SPOKE TO THANKED ME PROFUSELY, GAVE US A GOOD PRICE, CAME OUT TO SEE THE STREET, AND SAID HE WOULD CONTACT THE NEIGHBORS ON MY LIST AND A CREW WOULD BE OUT THE LAST WEEK OF JULY. WE RETURNED FROM VACATION IN AUGUST. THE WORK HADN'T BEEN DONE. HE SAID THEY'D BE OUT THE FOLLOWING WEEK. THEY WEREN'T. I CALLED AND TOLD HIM NOT TO CALL TILL HE HAD A FIRM DATE FOR THE REPAIR. NEVER HEARD FROM HIM. SIX WEEKS LATER, I CALLED THE COMPANY, SAID I DIDN'T WANT TO DEAL WITH THIS REP BUT THAT I WANTED TO KNOW WHEN THE WORK WOULD BE DONE. NEVER HEARD FROM THEM. THEY HAD A LOT OF GOOD ANGIE'S LIST REPORTS. I WAS SURPRISED THEY WERE SO DIFFICULT TO DEAL WITH.

I FELT IT WAS POSSIBLE TO GET GOOD QUALITY WORK DONE WITHOUT PAYING SUCH A HIGH PRICE FOR IT

THE PRICES WERE VERY COMPETITIVE. THEY SHOWED UP AHEAD OF SCHEDULE, AND THEY GOT THE JOB FINISHED VERY QUICKLY. WE ARE VERY HAPPY WITH IT.

VERY PROMPT IN COMING OUT TO MEASURE. VERY PROMPT IN STARTING THE WORK AND THE CLEAN UP WAS VERY GOOD.

THEY WERE VERY KIND AND GENTLEMANLY AND THEY DID EVERYTHING THAT I ASKED THEM TO DO. I WOULD RECOMMEND THEM TO ANYONE.

THEY WORKED EXTREMELY EFFICIENTLY, QUICKLY AND WITH PERFECTION!! THEY WERE FABULOUS TO WORK WITH! AFTER THEY TESTED THE WATERFLOW ON THE SIDEWALK BETWEEN THE HOUSES, CHRIS WAS NOT SATISFIED W/AMOUNT OF DRAINAGE. SOOO...HE SUGGESTED THEY COME BACK AND INSTALL A DRAIN PIPE WITH HOLES IN IT DOWN IN NEW CONCRETE THEY'D JUST POURED. AND THEY DID!! THEY DUG UP @15FT OF CONCRETE AND 8 INCHES DEEP, AND INSTALLED A NEW DRAIN PIPE AND TIED IT INTO ALL THE NEW DRAINPIPES THEY'D INSTALLED. THEY DID THIS EXTRA WORK AT NO CHARGE...JUST TO MAKE SURE THAT THE WATERPROOFING WAS EFFECTIVE! I'M HIRING THEM AGAIN TO DO 2 MORE JOBS! CHRIS AND ROGER ARE REALLY NICE GUYS WHO ARE ATTENTIVE TO THE CUSTOMER'S CONCERNS AND NEEDS.THE OTHER GUYS...ROCKY, CHRIS, ETC. ARE SUPER WORKERS, VERY EFFICIENT, KIND AND THEY REALLY WORK HARD!