Capital City Glass & Mirror Co Inc

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Everything was done as specified.

I RECEIVED A BINDING ESTIMATE OVER THE PHONE, SINCE THEY HAD REPLACED SAME GLASS BEFORE. WORKMAN CALLED 2 HRS LATE TO RESCHEDULE FOR 2 DAYS LATER. HE TOLD ME HE WOULD HAVE TO TAKE WINDOWS WITH HIM TO REPLACE GLASS. HE SAID HE'D HAVE TO RE-PRICE IT, AND WOULD NOT DO WORK ON-SITE. HE CALLED HIS BOSS FROM HIS TRUCK AGAINST MY WISHES (I HAD WANTED TO SPEAK WITH HIS BOSS), AND THE PRICE WENT UP WHEN HE CAME BACK. HE WAS RUDE WHEN I REFUSED TO SEND WINDOWS WITH HIM. I ASKED HIM TO LEAVE MY HOME BECAUSE HE WAS SO RUDE, AND I CALLED TO SPEAK TO HIS SUPERVISOR. I LEFT A MESSAGE ABOUT MY STORY AND REQUESTED A CALLBACK, AND I WAS PROMISED A RETURN CALL. IT HAS NEVER COME, AND I HAVE WAITED OVER A WEEK.

EXCEPTIONAL JOB, VERY NEAT.

MEMBER HAD THEM CUT GLASS. WHEN SHE GOT THE GLASS HOME, FOUND THAT THE EDGES WERE ROUGH. ASKED TO HAVE THE GLASS RE-CUT OR HER MONEY REFUNDED, BUT THE COMPANY NEVER RESPONDED TO HER COMPLAINT.

I THOUGHT THEY DID A REALLY GREAT JOB. THEY WERE ON TIME AND VERY FRIENDLY. I WOULD USE THEM AGAIN.

THEY DID A GREAT JOB AND THEY WERE ABLE TO DO THE WORK THE SAME DAY OF THE ESTIMATE. WE

THEY WERE 1/2 THE PRICE OF ANOTHER ESTIMATE. PUNCTUAL, POLITE, EFFICIENT. LITTLE BIT OF EXTRA WORK FOR FREE. NO PROBLEM AT ALL RECOMMENDING THEM.

DID THE WORK IN 2 DAYS. THEY WERE THE CHEAPEST! THEY REPLACED GLASS IN A WINDOW! OTHERS WERE GONNA BE ONE MONTH WAIT!

I ORDERED REPLACEMENT WINDOWS FOR MY HOUSE. THE WINDOWS NEVER CAME IN. I CALLED AND THEY NEW THAT I HAD AN OPEN HOUSE AND I NEEDED THE WINDOWS. THEY PROMISED ME THE DAY OF THE OPEN HOUSE THEY WOULD BE INSTALLED.-IT NEVER HAPPENED. THEY NEVER CAME IN.