Capital City Exterminating Co Inc

THE TYPE OF TREATMENT PROVIDED WAS THE MOST ECONOMICAL FOR OUR SITUATION. PHONE CALLS WERE RETURNED ON A TIMELY BASIS. PLEASED WITH THEIR OFFICE ASSISTANCE, WERE ABLE TO ANSWER QUESTIONS.

MEMBER HAS SIGNED UP FOR A TWO YEAR CONTRACT. THEY HAVE COME EVERY TIME WHEN THEY SAY THEY WOULD. THE TECHS ARE CLEAN AND WELL GROOMED WHICH STANDS OUT.

(THE COST, $142.76 IS FOR THE ENTIRE YEAR SEASONAL "GOLD" PACKAGE) THEY DID A GREAT JOB REMOVING THE HORNETS AND THEY HAVE BEEN SERVICING US EVER SINCE. THEY ALWAYS CALL BEFORE COMING, JUST TO SEE IF THERE ARE ANY OTHER THINGS I WOULD LIKE THEM TO CHECK OUT WHILE THEY ARE HERE. I REALLY LIKE THAT THEY ALWAYS SEND THE SAME PERSON SO THAT HE IS FAMILIAR WITH MY HOME. THEY DO AN EXCELLENT JOB!

COMPANY CANCELLED ON MEMBER TWICE.

VERY PERSONABLE OWNER THAT CAME OUT ON THE JOB. VERY THROUGH INSPECTION!

THEY WERE EXTREMELY RESPONSIVE AND VERY KNOWLEDGEABLE. THEY DID A THOROUGH JOB. THEY DID HAVE TO COME BACK, BUT THEY CAME BACK A SECOND TIME VERY QUICKLY AT NO CHARGE.

I AM IMPRESSED WITH THEIR PROFESSIONALISM. JASON CHECKED OUR WHOLE PROPERTY AND FOUND NESTS THAT I DIDN''T KNOW EXISTED (SAW THE YELLOW JACKETS, THOUGH AFTER HE POINTED THEM OUT). HE TOOK OUT ONE LARGE NEST, AND THE OTHERS THAT HE FOUND. THE WORK WAS QUICK, EFFECTIVE AND VERY PROFESSIONAL. WOULD RECOMMEND HIGHLY WITHOUT RESERVATION

WHEN THE FIRST APPLICATION DID NOT GET RID OF THE ANTS COMPLETELY THEY CAME BACK AND SPRAYED AGAIN (NO EXTRA CHARGE).

EXCELLENT! I WILL RECOMMEND THEM TO FRIENDS AND NEIGHBORS.

VERY GOOD! WOULD RECOMMEND THEM HIGHLY!

VERY COURTEOUS EXTERMINATOR. TOOK THE TIME TO TALK TO ME AND EXPLAIN WHAT WAS HAPPENING AND GAVE ME IDEAS FOR OTHER VERMIN.

I WAS GETTING SOME CONSTRUCTION DONE AT THE SAME TIME AS THE ANT TREATMENT AND RON BELKNAP WAS EXTREMELY FLEXIBLE AT WORKING WITH ME IN CASE THE CONTRACTORS WOULD RUN INTO ANY DIFFICULTY. RON ALSO MADE SEVERAL FOLLOW-UP CALLS TO MAKE SURE THE PROBLEM WAS TAKEN CARE OF COMPLETELY.

ALTHOUGH THE GENTLEMAN I SPOKE WITH WAS POLITE OVER THE PHONE, I WAS VERY PUT OFF WHEN HE TOLD ME SOMEONE ELSE WAS MORE IMPORTANT AND THAT I COULD TAKE CARE OF THE MOLES MYSELF. THAT''S NOT THE SERVICE I WAS LOOKING FOR IN AN EXTERMINATING COMPANY. NOW I HAVE TO FIND ANOTHER COMPANY AND POSTPONE TREATING THIS PROBLEM.

THEY WERE VERY NICE ON THE PHONE AND WERE ABLE TO COME OUT THE NEXT DAY AFTER I CALLED THEM FOR TREATMENT.

RON IS A NICE GENTLEMAN AND HE HANDLED HIMSELF VERY PROFESSIONALLY. HE SPRAYED FOR ANTS TOO.

THEY ARE NOT THE CHEAPEST, BUT THEY PERFORMED VERY WELL AND I WOULD USE THEM AGAIN.

EXCELLENT, THOROUGH, VERY IMPRESSIVE!

THEY WERE JUST SUPER NICE. THEY FOLLOW UP EACH MONTH TO CHECK ON THE SERVICE. ALWAYS CHECK IN WITH THE PERSON AT HOME SO YOU KNOW THEY ARE THERE. SENT A HAND WRITTEN NOTE TO US TO SEE HOW WE LIKED THE SERVICE AND TO THANK US FOR USING THEM.

EXCELLENT WORK. THEY WERE VERY PROFESSIONAL, INFORMATIVE, AND SHOWED UP ON TIME.

NEVER REALLY HAD AN EXTERMINATOR BEFORE SO I CANT COMMENT ON THE PRICE. THEY WERE HIGHLY PROFESSIONAL AND FRIENDLY AND HE GAVE A GOOD IMPRESSION THAT HE KNEW WHAT HE WAS DOING. VERY NICE GUY--SPRAYED ALL OVER THE YARD TOO.

VERY COURTEOUS, VERY PROFESSIONAL - AND THEIR FOLLOW-UP WAS EXACTLY AS DESCRIBED.

THEY SPRAYED THE ENTIRE EXTERIOR OF HOME AND THIS WAS A VERY LARGE AREA.

PLEASE PUT THIS COMPANY ON YOUR "EXCEPTIONAL SERVICE LIST". THEY HAVE GONE ABOVE AND BEYOND WHAT ANYONE COULD HAVE EXPECTED OF THEM. THEY CAME TO MY HOUSE ORIGINALLY TO TREAT FOR ANTS, BUT MY SECONDARY PROBLEM BECAME MORE MAJOR. I WAS HAVING PROBLEMS WITH MY CHIMNEYS, WHICH TURNED OUT TO BE A FAMILY OF RACCOONS IN ONE AND BIRDS IN THE SECOND ONE. THE TECH CALLED HIS BOSS TO SCHEDULE A TIME TO REMOVE THEM, BUT WHEN HE CALLED HIS BOSS HE TOLD HIM IT COULDNT WAIT, BECAUSE OF THE DANGER TO HOUSEHOLD PET(CAT). BOTH BOB, THE TECH, AND HIS BOSS DESERVE KUDDOS. THE SERVICE I HAD FROM THEM WAS EXCEPTIONAL AND NEEDS TO BE MARKED ON YOUR RECORDS AS SUCH.

PAID $222.07 ON 29 MAY 02 UPON COMPLETION OF THE INSPECTION. THAT SUM INCLUDED FEE FOR INSPECTION AND AN INITIAL TREATMENT FOR ANTS. THEN, TWO INVOICES ARE RECEIVED 7 JUN: $63.45 AND $132.19=$195.64. LEFT VOICE MESSAGE AT 2AM 8 JUN TO ADVISE. AT 2:30PM ON 10 JUNE, I CALLED OFFICE FOR CONFIRMATION OF RESOLUTION. SITUATION STILL UNRESOLVED. THAT IS UNSATISFACTORY.

VERY PROFESSIONAL, NICE, AND COURTEOUS.