Capital City Exterminating Co Inc

BOB TAUGHT US HOW TO IDENTIFY ANT NESTS AND DIFFERENTIATE BETWEEN DRIVEWAY AND CARPENTER ANTS.

I HAD CALLED CAPITAL CITY TO INQUIRE ABOUT A PREVENTIVE SERVICE CONTRACT, WHICH I ENDED UP SIGNING UP FOR. A FEW WEEKS AFTER THE INITIAL SPRAY, I DISCOVERED A HORNET'S NEST. ALTHOUGH THE CONTRACT DOESN'T NORMALLY COVER HORNET'S, THE NEST WAS SPRAYED AND REMOVED THE NEXT DAY. GRACIOUS, GREAT SERVICE!

AFTER SPRAYING I HAD TROUBLE WITH SPIDERS AND ANTS STILL, SO HE CAME OUT AGAIN, FREE OF CHARGE, WITHIN THE 30 DAY WARRANTY. HE'S VERY POLITE. IT IS A LITTLE EXPENSIVE, BUT EVERYONE I SPOKE WITH WAS VERY COURTEOUS, SO IT WAS WORTH IT. EDDY CALLED TO LET ME KNOW HE WAS RUNNING LATE, WHICH I APPRECIATED.

I WAITED FOR A DAY AND THEY NEVER RETURNED MY CALL. I CALLED AGAIN AND WHEN THE ANSWERING MACHINE PICKED UP AGAIN I ENDED THE CALL. IT HAS BEEN FOUR DAYS AND THEY HAVE NEVER RETURNED MY ORIGINAL CALL. I HAVE SINCE CALLED ANOTHER EXTERMINATOR ON THE LIST AND THEY RESPONDED TO MY REQUEST.

VERY PLEASANT TRANSACTION. SERVICEMAN CALLED TO LET ME KNOW HE'D BE A FEW MINUTES LATE. APPRECIATED THE COURTESY. VERY POLITE. THOROUGHLY INVESTIGATED SOURCE OF ANT PROBLEM, SHOWED ME WHERE THEY TEND TO LIVE, AND WAS VERY THOROUGH WITH SPRAY TREATMENT. TREATMENT SEEMED TO NIP THE PROBLEM IN THE BUD. VERY RELIEVED AND WOULD BE HAPPY TO HIRE THEM AGAIN.

WE HAD A PROBLEM WITH CARPENTER ANTS. WHEN I CALLED THE COMPANY JEFF SUGGESTED I HAVE THE OUTSIDE OF THE HOUSE SPRAYED INITIALLY AND INSIDE IF NEEDED. AN APPOINTMENT WAS SET. THE EXTERMINATOR CALLED BECAUSE HE WOULD BE A FEW MINUTES LATE. THE WORK WAS DONE QUICKLY. A FEW ANTS WERE SEEN A WEEK LATER AND THE SAME WORKMAN CAME BACK USING BAIT IN THE AREAS INDOORS WHERE THE ANTS WERE MOST VISIBLE. THE ENTIRE EXPERIENCE WITH THIS COMPANY HAS BEEN EXCELLENT.

TERMITES FOUND IN GARAGE. PHONED CAPITAL CITY EXTERMINATING. OWNER RON BELKNAP RESPONDED IMMEDIATELY. SPENT SEVERAL HOURS EXAMINING OUR HOME. DISCOVERED OTHER AREAS OF TERMITE ACTIVITY. RON WAS EXCEPTIONALLY PROFESSIONAL AND TOOK THE TIME NECESSARY TO EXPLAIN TO US HOW THE CENTRICON SYSTEM WORKS AND WHAT HE DOES TO ELIMINATE THE TERMITES. FELT VERY REASSURED RON KNEW WHAT HE WAS DOING. FELT WE WERE WORKING WITH A VERY PROFESSIONAL ORGANIZATION AND A VERY REPUTABLE OWNER. WOULD RECOMMEND RON AND HIS COMPANY IN A HEART BEAT!

I EXPECTED SOMEONE TO SPRAY AROUND THE OUTSIDE PERIMETER OF THE HOUSE, BUT BOB KASPER CAME IN AND SPRAYED ALL CRACKS, CREVICES, FOUND THE POINT OF ENTRY, AND FOUND ANT HILLS IN THE YARD & ALONG THE CREEK. HE CHECKED THE BASEMENT & EVEN SPRAYED IN THE GARAGE. ALL THIS FOR THE PRICE OF THE ESTIMATE & WE EVEN GOT A 5% ANGIE'S LIST DISCOUNT! HE DID A SUPER JOB! I REALLY APPRECIATE THE THOROUGH JOB HE DID. I WOULD DEFINITELY RECOMMEND CAPITAL CITY EXTERMINATING & BOB KASPER.

I WAS VERY PLEASED WITH EVERYTHING ABOUT THE WAY THEY RESPONDED AND PERFORMED THE TASK. I WAS A LITTLE SURPRISED WHEN I RECEIVED A BILL FOR $101 BECAUSE THE MAN WHO PERFORMED THE WORK ON SITE SAID IT WAS PROBABLY BETWEEN $70 AND $80. IT WAS MORE OF A SURPRISE THAN DISAPPOINTMENT AND GETTING RID OF THE BEES WAS CERTAINLY WORTH IT. I WOULD USE THEM AGAIN.

WE WERE VERY PLEASED WITH THEM, THERE WERE NO HIDDEN COSTS, BROKE EVERYTHING DOWN FOR US. THEY WERE VERY GOOD.

RON WAS VERY COURTEOUS & PERSONABLE. HE DID A VERY THOROUGH & METICULOUS JOB.

EVERYTHING WAS GOOD. THE SERVICEMEN CALLED TO SAY THEY WERE RUNNING AN HOUR BEHIND - I APPRECIATED THE CALL. THEY ENDED UP GETTING THERE TWO HOURS LATE. THE JOB WAS DONE WELL AND VERY QUICKLY AND WE HAVE HAD NO MORE PROBLEMS. THEY PROVIDE QUALITY WORK IF YOU ARE WILLING TO WAIT AND BE FLEXIBLE ON THEIR ARRIVAL.

SO FAR NO ANTS HAVE BEEN SEEN IN THE HOUSE SINCE SPRAYING.

I THOUGHT THE DAMAGE TO THE PANELING IN MY FAMILY ROOM WAS DUE TO A LEAK, BUT DISCOVERED IT WAS DUE TO TERMITES WHEN THEY SWARMED IN THE SPRING. I OBTAINED 3 OTHER ESTIMATES BEFORE I MADE AN APPOINTMENT WITH THE OWNER OF CAPITAL CITY EXTERMINATING, RON BELKNAP. HE WAS PROMPT, INFORMATIVE AND PROFESSIONAL. HIS ESTIMATE WAS HIGHER THAN THE OTHERS, BUT HE WAS ALSO MORE THOROUGH. HE INSTALLED MORE CENTRICON STATIONS THAN THE OTHER COMPANIES SUGGESTED, INCLUDING SOME INDOOR STATIONS ON THE WALL WHERE WE KNOW THERE ARE LIVE TERMITES. THIS SHOULD SPEED UP THE PROCESS OF GETTING RID OF THEM. THE INDOOR STATIONS ARE HARDER TO CHECK BECAUSE APPOINTMENTS NEED TO BE MADE, BUT THE OTHER COMPANIES WERE NOT WILLING TO DO THAT. IT TAKES A WHILE TO GET RID OF TERMITES, BUT I AM CONFIDENT THAT THIS IS A DEPENDABLE COMPANY THAT WILL FOLLOW THROUGH AND I FEEL COMFORTABLE RECOMMENDING THEM.

THE TECHNICIAN WAS POLITE, ON TIME, AND EXTREMELY KNOWLEDGEABLE. WE DID NOT CHOOSE TO HAVE WORK DONE, THOUGH, PRICE WAS JUST TOO HIGH.

CALLED ABOUT AN HOUR BEFORE APPOINTMENT TO SEE IF IT WAS OK FOR THEM TO ARRIVE EARLY, WHICH THEY DID BY ABOUT 20 MINUTES. TECHNICIAN (JAY) SEEMED KNOWLEDGEABLE AND ANSWERED ALL MY QUESTIONS. UNFORTUNATELY, FIXING THE HOLES WILL REQUIRE PICKING ANOTHER COMPANY OR INDIVIDUAL. (THE 2ND STORY IS TOO HIGH FOR ME!) I SURE WOULD LOVE ONE-STOP SHOPPING, BUT MOST WORK THESE DAYS IS TOO SPECIALIZED.

WE USED CAPITOL CITY AND HAD GREAT SERVICE. THEY CAME WHEN PROMISED, SOLVED OUR ANT PROBLEM AND DIDN'T TRY TO SELL A BUNCH OF EXTRA SERVICES. THEIR RATES WERE REASONABLE, AND THEY LEFT A BROCHURE WITH COMPLETE INFORMATION INCLUDING VARIOUS OPTION PACKAGES AND THEIR PRICES. IT'S BEEN OVER A MONTH (WITH LOTS OF HOT WEATHER AND RAIN) AND THE ANTS HAVEN'T COME BACK. THE AREAS THAT THEY TREATED ARE STILL PEST FREE. ANTS HAVE TURNED UP IN OTHER AREAS, HOWEVER. HOME PERIMETER TREATMENT HAS KEPT THEM OUTSIDE.

THE TECHNICIAN WAS RIGHT ON TIME. HE WAS POLITE AND SPRAYED INSIDE AND OUT - FROM THE BASEMENT TO THE ATTIC. HE DID EXACTLY WHAT THEY SAID THEY WOULD DO AND MORE. NO MORE BUGS!

I HAVE EXPERIENCED OCCASIONS WHERE INSECTS CONTINUED TO APPEAR. ONE CALL AND THEIR SMILING SERVICE MAN IS BACK FOR A FREE FOLLOW-UP. THEY ARE JUST SO PROFESSIONAL, CLEAN AND SERVICE ORIENTED.

CAPITAL CITY SENT JAY OUT WHO DID HIS WORK IN ABOUT 10 MINUTES FLAT. HE WAS INFORMATIVE AND HE FOLLOWED UP. THEY SPRAYED THE HOUSE A FEW DAYS LATER WHEN IT WASN'T RAINING AND WE HAVEN'T SEEN A BUG SINCE. I WOULD HIGHLY RECOMMEND THIS COMPANY.

THESE GUYS ARE GREAT. ALWAYS WILLING TO HELP ME SOLVE MY BUG PROBLEMS AND LISTEN TO MY CONCERNS. THEY EVEN CAME BACK AND RE-SPRAYED ONCE THEY HEARD IT RAINED RIGHT AFTER MY SERVICE.

FOR THIS JOB, I WORKED WITH RON BELKNAP. HE WAS PROFESSIONAL, COURTEOUS, AND ON TIME FOR ALL MEETINGS. HE WAS ABLE TO VISIT MY HOME AND PROVIDE AN ESTIMATE WITHIN ONE DAY OF ME CONTACTING HIM, AND THE WORK WAS COMPLETED THE FOLLOWING WEEK.

EXCELLENT CUSTOMER SERVICE, WAS WILLING TO GIVE 2 HOUR WINDOW FOR VISIT TO HOME, AND VERY POLITE.

CALLED BACK A FEW DAYS AFTER REQUEST FOR QUOTE. WAS ASKED QUESTIONS AND GIVEN A QUOTE OVER THE PHONE. MOST EXPENSIVE OF THREE THAT I GOT, BUT NOT BY MUCH, AND THEY WOULD COVER MORE THINGS THAN OTHERS.

BOB, THE INSPECTOR, WAS LATE, BUT HE TELEPHONED AND TOLD ME HE WOULD BE LATE. HE INSPECTED MY HOUSE ON A SATURDAY WHICH I APPRECIATED. THE LAST COMPANY I USED DID INSPECTIONS FOR FREE. THIS COMPANY DID NOT. HOWEVER, BOB MADE MORE OF AN EFFORT. HE CRAWLED INTO THE CRAWL SPACE OF MY HOUSE ON HIS KNEES. THE COMPANY I USED PREVIOUSLY DID NOT DO THIS. PLUS, I FELT BOB WAS MORE KNOWLEDGEABLE THAN THE GUY I USED FROM THE OTHER COMPANY.