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Big Ten Appliance Service

4.8(
157
)

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Owner operated. 2 employees. No subs. Charges a $60 hourly rate. There is a service call charge of $59.95 plus tax.

Business highlights

30 years of trusted experience

Services we offer

Appliance repair: all makes & models of large appliances. Brands include: Sub-Zero, Kenmore, Kitchen Aid, Whirlpool, Maytag, GE/Hotpoint, Amana, Caloric, Thermador, Frigidaire.

Services we don't offer

Small appliances or home electronics

Amenities

Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8157 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
3%
2
1%
1
8%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 101-125 of 157 reviews
PAUL W.
12/2002
5.0
appliance repair
  + -1 more
FELT VERY CONFIDENT IN THE WAY THEY APPROACHED THE WORK AND THE ESTIMATED GIVEN. REQUESTED THEM TO CHECK OUT THE DRYER. COULD HAVE CHANGED A BELT OR SOMETHING BUT SAID IT REALLY DID NOT NEED SERVICE.
Description of Work: REPAIRED KITCHEN AID WASHER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Alice M.
07/2002
1.0
appliance repair
  + -1 more
I WILL NOW HAVE TO FIND AND SCHEDULE A DIFFERENT SERVICE TO REPAIR A RESIDENT''S REFRIGERATOR
Description of Work: I WAITED FOR 6-WEEKS FOR A ORDERED PART. WHEN I THOUGHT IT WAS LONG ENOUGH, I CALLED THEM. WAS TOLD THAT PART WAS IN, THEY WERE WAITING ON OUR APPROVAL! HAD ALREADY BEEN GIVEN. NO SHOW. AFTER 1-WEEK I CALLED THEM. STATED CAN FIND INVOICE AND HAS TO RE-ORDER THIS PART. ALSO NOTE ME CALLING THEM. THEY WOULD NEVER CALL OR RETURN CALLS. ABSOLUTELY INCREDIBLY FRUSTRATING. NEVER AGAIN!!! ?IS THERE A GRADE BELOW THE F
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JEAN S.
06/2002
5.0
appliance repair
  + -1 more
IN ADDITION TO FIXING THE PROBLEM ON THE SPOT, THE SERVICE PERSON ALSO EXPLAINED HOW I COULD FIX IT MYSELF IN THE FUTURE. THEY WERE A PLEASURE TO DO BUSINESS WITH.
Description of Work: FIXED A BROKEN ICE MACHINE IN OUR FREEZER.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
CAROLYN M.
06/2002
5.0
appliance repair
  + -1 more
TRIPLE A+! WONDERFUL, FAIR, HONEST. CAME OUT AS SOON AS I CALLED. DETERMINED PROBLEM AND GAVE RECOMMENDATIONS.
Description of Work: WASHER REPAIR
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY H.
06/2002
5.0
appliance repair
  + -1 more
THEY CALLED BEFORE THEY CAME AND THEY WERE RIGHT ON TIME. DID THE JOB AND WAS OUT...THEY WERE GOOD! HE DOES ALL THE WORK HIMSELF.
Description of Work: REPAIRED WASHER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Lois E.
06/2002
5.0
appliance repair
  + -1 more
I WAS VERY IMPRESSED WITH THE PROMPTNESS AND PROFESSIONALISM. VERY GOOD EXPERIENCE. I WOULD DEFINITELY HIRE THIS COMPANY AGAIN!
Description of Work: REPAIRED WASHER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Sharon M.
06/2002
5.0
appliance repair
  + -1 more
I WAS VERY IMPRESSED WITH THIS COMPANY. THEY DID A GREAT JOB, KEPT ME INFORMED AND ASSISTED ME IN MAKING A DECISION ON WHETHER TO KEEP MY PRESENT RANGE AND HAVE IT REPAIRED, OR GET A NEW ONE. BECAUSE THEIR SERVICE WAS SO REASONABLE, I DON''T HAVE TO MAKE A REPLACEMENT AT THIS TIME.
Description of Work: REPLACEMENT OF MY OVEN HEATING ELEMENT; REPAIR OF ONE BURNER, AND CHECKED ALL BURNERS; REPAIR OF REFRIGERATOR;
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Pam C.
05/2002
5.0
appliance repair
  + -1 more
VERY PROMPT AND COURTEOUS. SAVED ME MONEY BY TELLING ME THE STOVE DID NOT NEED REPLACED. IT TURNED OUT TO BE A FAULT IN BREAKER BOX.
Description of Work: CHECKED OUT STOVE
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
KATHERINE & RICHARD H.
05/2002
1.0
appliance repair
  + -1 more
CALLED THREE TIMES IN ONE WEEK. NO CALL BACK.
Description of Work: APPLIANCE REPAIR
Rating CategoryRating out of 5
responsiveness
1.0
Cathy T.
04/2002
5.0
appliance repair
  + -1 more
HES ALWAYS PROMPT AND RELIABLE, AND IS A REALLY NICE PERSON.
Description of Work: FIXED DRYER WITH TWO NEW DRUMS. HE ALSO LEVELED MY DRYER AT NO CHARGE AND WITHOUT MY HAVING TO ASK.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
DIANNE G.
02/2002
1.0
appliance repair
  + -1 more
ONLY PROBLEM IS THAT THEY WOULDNT RETURN MY CALLS
Description of Work: RETURN SERVICE CALL
Rating CategoryRating out of 5
responsiveness
1.0
JEFF W.
11/2001
1.0
appliance repair
  + -1 more
VERY UNRESPONSIVE. ALWAYS HAD TO LEAVE MESSAGE ON VOICEMAIL. TOOK TWO MONTHS TO GET IT FIXED.
Description of Work: REPAIRED STOVE THERMOSTAT.
Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$50
Joyce C.
05/2001
5.0
appliance repair
  + -1 more
HE WAS HONEST WITH ME AND SAID IT WOULD BE BETTER TO BUY A NEW DISHWASHER THAN TO HAVE OURS REPAIRED. I APPRECIATED HIS HONESTY ESPECIALLY WHEN IT WAS AT THE EXPENSE OF A $200.00 JOB FOR HIM.
Description of Work: TOOK APART DISHWASHER TO DETERMINE THE PROBLEM
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
BELINDA H.
10/2000
5.0
appliance repair
  + -1 more
VERY PROFESSIONAL. ON TIME TIME, VERY HAPPY WITH THEM!!
Description of Work: FIXED THE ICE MAKER IN THE FREEZER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
INGRID M.
09/2000
5.0
appliance repair
  + -1 more
THEY WERE VERY PROFESSIONAL, POLITE AND FRIENDLY.DK
Description of Work: THEY FIXED THE DRYER TEMPERATURE PROBLEM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JEFF B.
06/2000
5.0
appliance repair
  + -1 more
COURTEOUS AND EXPLAINED EVERYTHING.
Description of Work: REPAIRED WASHING MACHINE
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
06/2000
5.0
appliance repair
  + -1 more
THEY CAME THE SAME DAY THAT I CALLED.
Description of Work: THEY REPAIRED OUR APPLIANCE
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOE H.
05/2000
5.0
appliance repair
  + -1 more
THEY WERE PUNCTUAL. DID NOT LEAVE A MESS AT ALL. HE HAD THE VALVE THAT MY ICE MAKER NEEDED RIGHT ON THE TRUCK. NICE GUY!
Description of Work: THEY FIXED BROKEN ICE MAKER ON MY REFRIGERATOR.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAURA A.
05/2000
5.0
appliance repair
  + -1 more
THEY ARE VERY PERSONABLE AND KNOWLEDGEABLE.
Description of Work: THEY REPAIRED OUR DRYER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BELINDA H.
05/2000
5.0
appliance repair
  + -1 more
THEY WERE VERY PROFESSIONAL AND DID A GREAT JOB.
Description of Work: THEY REPAIRED OUR ICE MAKER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DONA S.
05/2000
5.0
appliance repair
  + -1 more
THEY EXPLAINED HOW TO CHECK THINGS, TO PREVENT FUTURE CALLS. THEY DID A GOOD JOB AND WERE HONEST.
Description of Work: THEY REPAIRED OUR OVEN FOR OUR GAS STOVE
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARINER & JANICE T.
04/2000
5.0
appliance repair
  + -1 more
WHEN I CALLED THEM THEY CAME RIGHT OUT AND GOT THE JOB DONE. THEY WERE VERY COURTEOUS IN RETURNING MY PHONE CALL AND THEIR FOLLOW UP HAS BEEN GREAT. I WOULD USE THEM AGAIN AND I HAVE ALREADY RECOMMENDED THEM TO MY FRIENDS.
Description of Work: THEY FIXED MY WASHER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew S.
03/2000
5.0
appliance repair
  + -1 more
HE ADDED US TO HIS SCHEDULE (WHICH WAS FULL) SINCE MY WIFE WAS GOING TO TO A FUNERAL OUT OF STATE THE NEXT DAY!!
Description of Work: REPAIRED WASHER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHY & ROY L.
01/2000
5.0
appliance repair
  + -1 more
HE IS VERY FRIENDLY AND KNOWLEDGEABLE. I WOULD DEFINITELY USE HIM AGAIN. WE
Description of Work: HE REPLACED THE MOTOR AND PUMP ON MY DISHWASHER.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KRISTINA Z.
01/2000
5.0
appliance repair
  + -1 more
THEY DID A GREAT JOB! WOULD RECOMMEND!!
Description of Work: FIXED OVEN.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

3099 Sullivant Ave, Columbus, OH 43204

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Big Ten Appliance Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Big Ten Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Big Ten Appliance Service does not offer free project estimates.
No, Big Ten Appliance Service does not offer eco-friendly accreditations.
No, Big Ten Appliance Service does not offer a senior discount.
No, Big Ten Appliance Service does not offer emergency services.
Yes, Big Ten Appliance Service offers warranties.
Big Ten Appliance Service offers the following services: Appliance repair: all makes & models of large appliances. Brands include: Sub-Zero, Kenmore, Kitchen Aid, Whirlpool, Maytag, GE/Hotpoint, Amana, Caloric, Thermador, Frigidaire.
Small appliances or home electronics

Contact information

3099 Sullivant Ave, Columbus, OH 43204

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM