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Best Service Heating & Cooling

Heating and Air Conditioning, Water Heaters

About us

Since 1992, Best Service has been providing our customers in central Ohio with the “Best Air Care Anywhere”. Best Service specializes in residential heating and air conditioning system repair and replacement. Each of our trained experts is prepared to help you with the sales, service and installation of the comfort system that is ideal for your home or business.

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Furnace Repair & Air Conditioning Repair. Heat Pump Repair. Duct Cleaning. Water Heaters. Boiler Repair and Tankless water heater repair

Services we don't offer

Oil Heat, Fireplaces & Chimneys.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.91,034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1001-1034 of 1034 reviews

Kimberly B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHERINE M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased the big deal for $39.95 "Pre-Season" Furnace or "Post-Season" AC Cleaning, Tune-up & Safety Inspection. It was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used Best Service Heating & Cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

James G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used Best Service Heating & Cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Barbara C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used BEST SERVICE HEATING AND COOLING

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathe T.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
they did fine and it went fine
Description of Work: I used BEST SERVICE HEATING AND COOLING

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Ginger H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Turn up for furnace. He did a great job and taught me alot about furnaces. Very professional.... will use again for next tune up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas Z.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maintenance check-up on air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was pretty good.
Description of Work: I used a big deal purchase for Best Service Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$39.95

rebecca W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
great!
Description of Work: checked air conditioning and furnace for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Charles H.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Purchased a Big Deal for an AC summer tune-up which was very reasonably priced. Ultimately, the job was not performed as the AC unit needed a service so it became a diagnostic service. While it was very nice of the company to switch the offer without additional charge, they still failed to identify the problem. So, I contacted the installing company who didn't have much problem making the identification. Nevertheless, the customer service was excellent the staff very nice. I would recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Service Heating & Cooling
We determined the system had a refrigerant leak,completely empty.Our tech did a minimal leak search,found no leaks as customer stated.At that time he recommended for the customer to have the installing company come out since the system was still under warranty with them.Why pay us to locate and repair a refriferant leak while it is still under warranty with the installing company .We also recommended a refund for one of the 39.95 fees, since he had purchased two of them upon incorrect advise at time of purchase.We are glad system is working now and the customer could use his warranty.

lisa J.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
appt went fine
Description of Work: a/c tune up, added refrigerant, changed furnace filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went well.
Description of Work: New air conditioner, house is 3200 square feet. Old one needed a lot of repairs so got a new Maytag. Has been working well. Have used Bests Service for 10 years and they do a professional job and very responsive. I put a B for the A/C quality because I can't rate this until it has been in use for many years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JAMES M.
11/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
ld
Description of Work: They removed an ancient boiler and water heater, ran new piping and installed an energy efficient boiler and a huge hot water tank that runs off the boiler. Also installed new zone controls and electronic thermostats. My gas bills have dropped dramatically. On any occasion that I've had follow-up questions or issues with the boiler (such as it shutting off if my water pressure drops too low, a safety mechanism), they have generally been able to schedule same day service. They cleaned up after themselves, were professional yet friendly and took time to explain what they recommended and were doing and why. I recommend them very highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

NANCY & JOHN W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well.
Description of Work: They cleaned the furnace, two of them and they replaced the parts that we needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

IVAN V.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
It was flawlessly executed.
Description of Work: We had a humidifier installed. The technician came out on time and did a great job. The work was done in less time than committed and we we paid what we were quoted. We would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

REBECCA K.
11/2005
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THEY REPLACED THE BLOWER IN FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

SUSAN V.
04/2005
5.0
heating & air conditioning/hvac
  + -1 more
VERY PLEASANT. VERY GOOD.
Description of Work: REPLACED BROKEN IGNITION SWITCH. ALSO PURCHASED MAINTENANCE AGREEMENT FOR ONE YEAR. SAVED MONEY BY BUYING WITH SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LYNNLY W.
12/2004
5.0
heating & air conditioning/hvac
  + -1 more
HE WAS VERY HONEST.
Description of Work: THEY WERE VERY THOROUGH AND POLITE, HE COULD NOT DETERMINE WHAT THE PROBLEM WAS AND CALLED SEVERAL PEOPLE TO TRY AND FIGURE OUT WHAT THE PROBLEM WAS AND CORRECTED IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

MARCIA G.
06/2003
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I PURCHASED AN OLDER HOME LAST JUNE, AND IT IS COVERED BY HOMEGUARD. I HAD BEST COME OUT SHORTLY AFTER MOVING IN BECAUSE THE A/C & HEAT WOULDN'T COME ON. THEY FIXED IT FOR $100, THEN 6 WEEKS LATER I HAD THE SAME PROBLEM. THEY SAID THAT IT WASN'T EXACTLY THE SAME PROBLEM (HEAT NOT WORKING VS. A/C) AND IT WOULD COST $123. (HOMEGUARD PAID $23). THE TECHNICIAN WAS VERY PERSONABLE, BUT I STILL FELT THAT THEY SHOULD HAVE SEEN THE PROBLEM ON THE FIRST VISIT. I JUST HAD TO HAVE REPAIRS MADE AGAIN TODAY FOR THE SAME PROBLEM. THIS TIME I USED ANOTHER COMPANY. THEY WERE VERY PROMPT AND MUCH MORE REASONABLE ($59.00).

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

JACK L & JANET W.
04/2003
5.0
heating & air conditioning/hvac
  + -1 more
ROSCOE DID A GOOD JOB!
Description of Work: ROUTINE A/C CHECK & SERVICE UNDER OUR SAM ANNUAL SERVICE AGREEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONIKA D.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AIR CONDITIONER WAS NOT WORKING. NEEDED TO FIX THE TIMER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROSS & ELSA K.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: NEW AC AND FURNACE. ALSO ZONED THE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

BERNADETTE K.
11/2001
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: WORK ON A COMPRESSIOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN M.
10/2001
5.0
heating & air conditioning/hvac
  + -1 more
WOULD RECOMMEND HIGHLY
Description of Work: CLEANED FURNACE WITH AIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4011 E Main St, Columbus, OH 43213

http://www.bestservicehvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
22118
Trade License Locale
State of Ohio

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Best Service Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Best Service Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Best Service Heating & Cooling offers free project estimates.
Yes, Best Service Heating & Cooling offers eco-friendly accreditations.
Yes, Best Service Heating & Cooling offers a 5% senior discount.
Yes, Best Service Heating & Cooling offers emergency services.
Yes, Best Service Heating & Cooling offers warranties.
Best Service Heating & Cooling offers the following services: Furnace Repair & Air Conditioning Repair. Heat Pump Repair. Duct Cleaning. Water Heaters. Boiler Repair and Tankless water heater repair
Oil Heat, Fireplaces & Chimneys.

Contact information

4011 E Main St, Columbus, OH 43213

http://www.bestservicehvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM