Since 1992, Best Service has been providing our customers in central Ohio with the “Best Air Care Anywhere”. Best Service specializes in residential heating and air conditioning system repair and replacement. Each of our trained experts is prepared to help you with the sales, service and installation of the comfort system that is ideal for your home or business.
Business highlights
32 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Furnace Repair & Air Conditioning Repair. Heat Pump Repair. Duct Cleaning. Water Heaters.
Boiler Repair and Tankless water heater repair
They didn't diagnose a problem I had correctly with a furnace in one of my rental properties.
Description of Work: Came out to check the furnace.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$200
Response from Best Service Heating & Cooling
CUSTOMER SAYS WE RAN CALL ON 3/01/16 ON ONE OF HIS RENTALS .WE RAN AND COMPLETED THE SERVICE CALL ON 2/12/16.CUSTOMER NEVER CALLED BACK TO LET US KNOW THERE WAS STILL A PROBLEM .WE HAVE A 30 DAY WARRANTY TO RETURN POLICY IF PROBLEM WAS NOT TAKEN CARE OF. NOT SURE IF WE ARE TALKING ABOUT SAME PROPERTY.
Suzette G.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
The service was performed above expectations. Timely and honest. We would use them again.
Description of Work: Regular service call on air conditioner and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack D.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great. They showed up on time and were very professional.
Description of Work: They showed up on time and inspected my AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Pierluigi G.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
They were very good. It was very quick and very good, and the price was fair. They were very responsive. I think I had to wait one week because they were very busy, but it was just a safety check; it was not a big deal. The service was great and the price was very good. They guy I talked to, a young guy, was very, very nice; he explained a lot of stuff and he answered all my questions. So for sure, top rating for them - absolutely. I'm actually going to call them to have another job done, so I will call them in the future, for sure. It was a very good price - actually the best price. When I called them, they were very nice - the person I talked to over the phone - and she got me scheduled and they were right on time. They called me in advance, like 20 minutes before arriving, so it was good service. They called me in advance and after 20 minutes, they were right there. Actually, I was supposed to call them last week but I am very busy, so I will call them to have another job done.
Description of Work: They fixed my AC and they work on the heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Shirley S.
03/2017
5.0
plumbing
+ -1 more
They put the thing on and that was it. It was good, it was just what they said.
Description of Work: They installed a water spout outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$39.95
Jack D.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great. There were no unexpected problems.
Description of Work: They are always on time and very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Joseph M.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. They got in me in quick, came out for the $49 tune up and just happened the night before my furnace was really loud, so they looked at that while doing my service check/cleaning. It turns out one of my motors was going out, which is why it sounded like a jet engine. He gave me a quote on that if I wanted to get it fixed before it died. I choose to get it fixed and he called me the next day when part was ready, came out and fixed it. Very happy with the service, friendly, knowledgeable, honest-do not feel like I was cheated or scammed, seemed reasonable price. I will definitely use again
Description of Work: tune up/cleaning on furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Michael W.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
It turned out very well. I was very pleased with the work they did. There was an extra charge but they did give me a discount because it was Angie's List. They just did a very thorough job. They did clean up.
Description of Work: It was a big deal purchase. They cleaned out the duct work for me as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.95
James N.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
They did a great job. Thouroughly inspected and explained everything. They even went above and beyond by finding an unsealed duct and getting some materials from the truck to fix it, free of charge! I would absolutely use them again.
Description of Work: Furnace Tune-Up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Gary A.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have used Best Service several times, and they are always a great value, do good work, and do it in a quick and efficient manner. These folks don't do much advertising, and my guess is because they don't need to. Word of mouth!
Description of Work: Fall furnace inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.95
Edward C H.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
They just do a good job without a problem.
Description of Work: We started using Best.
Rating Category
Rating out of 5
Yes, I recommend this pro
Edward C H.
02/2017
4.0
heating & air conditioning/hvac
+ -1 more
I am very pleased with what they do. The workers are very nice.
Description of Work: We use Best. We are on a yearly contract. They come out twice a year to service the heating then the air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David F.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Had used Best in the past and was pleased with work done. I called and got answering service. Best called back about an hour later and said that he had been trying to reach me but had a bad number. Said he would be right out he was not here real quickly. He told me had forgotten something and had to go back. We had pretty much diagnosed the problem over the phone. He gave me an estimate based upon that. There was about a $65 surcharge for the weekend. He came out quickly confirmed the problem. He proceeded to replace the igniter. He tested everything and made sure that it was working. He was clean and professional. It has now been a few days and everything is running fine.
Description of Work: Furnace went out on a Saturday of course.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
ARUN R.
01/2017
4.0
heating & air conditioning/hvac
+ -1 more
It was good. I they are just average, nothing extraordinary I would think. I think my interactions with them were good. I think they were on time. I don’t recollect having a bad experience.
Description of Work: I purchased a Big Deal coupon from them. They came and did an inspection.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$39.95
John V.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Brian was here on time, went right to work and made repairs in very quick manner, very polite and professional. Explained the problem and what was needed to fix it. Price was reasonable and I was very satisfied. Will call them again if needed.
Description of Work: Repair humidifier on furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Atirath E.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
After troubleshooting, found out that it was the gas line and nothing wrong with the furnace.
Description of Work: Needed to get the furnace evaluated since there was no heat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn M.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
He was just so good at explaining anything and checking anything out. I just couldn't ask for anything more. I had them a long time ago and decided to come back with them. They explained everything in detail and the time he took was great. I was just very pleased.
Description of Work: They did a furnace tuneup for me. I have used them a couple times before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
David D.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
They're pretty good. I've been using them for about 5 years. I keep coming back because of their service. They are the best as the name implies. Their responsiveness is good. They are on time every time they are here. They're a great company. They are always professional.
Description of Work: We've used Best Service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doug and Sheri C.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
It went good. They did very well. I will recommend them. They're friendly and on time. I think it turned out fine. They're a good company. They do their job well. They're committed to what they say they do. It was a pretty fair price, I don't think they were trying to rip me off.
Description of Work: We had a big deal purchase with Best Service Heating & Cooling through Angie's List. They just did a routine for our heater-cooler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dana H.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
They ended up shutting it off as it had a cracked heat exchanger and was emitting CO. We had them install a new furnace and AC 2 days later.
Description of Work: Had 23 year old Lennox Pulse Furnace inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Jerry M.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very well. No complaints. Informative about how long our furnace should last and approximate costs to replace or repair if needed.
Description of Work: Furnace Tune-Up and Safety Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Nancy T.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
they were very through. He checked everything he wanted to make sure everything was working correct. He didn't check things and left. The other thing we liked about him was that he wasn't trying to sell you stuff. He wasn't trying to upsale us
Description of Work: service the furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29.95
Tony A.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Technician was very personable, efficient and explained all the inspection points. I would definitely hire again.
Description of Work: Furnace Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen D S.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Best Service Heating & Cooling gave me a good service. I would use them again.
Description of Work: Best Service Heating & Cooling came out and checked the furnace.
Rating Category
Rating out of 5
Yes, I recommend this pro
ANDY K.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called Best Service, told them my furnace stopped working and they scheduled a tech to come within two hours. They called back within one hour to send a tech immediately. He came, diagnosed the problem (the igniter), had the replacement part in his van, fixed the furnace and left within 45 minutes. Great service! Highly recommended!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Best Service Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Best Service Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Best Service Heating & Cooling offers free project estimates.
Yes, Best Service Heating & Cooling offers eco-friendly accreditations.
Yes, Best Service Heating & Cooling offers a 5% senior discount.
Yes, Best Service Heating & Cooling offers emergency services.
Yes, Best Service Heating & Cooling offers warranties.
Best Service Heating & Cooling offers the following services: Furnace Repair & Air Conditioning Repair. Heat Pump Repair. Duct Cleaning. Water Heaters.
Boiler Repair and Tankless water heater repair