America's Floor Source

Ed Kilrain, Personal Flooring Advisor, knew we needed the installation done as soon as possible. He kept us informed of the date of arrival from the mill in GA to his store and when the crew could install it. The crew consisted of two men who worked from 8:00 AM until 5:30pm to complete the installation of the stairs and approx 1400 sq ft upstairs. They did an excellent job and cleaned up afterwards! We were pleased with the carpet selection at the store and very appreciative of Ed's effort to get our carpet installed quickly.

It was two different teams on two different days it went like clockwork.

Excellent selection of carpet. There were many types and brands to choose from. Chris Miller was very helpful asking questions and steering us to a number of options. The install included a large open stairway with bound edges, The stairs were tailored on the risers and the edge was very straight. During the entire process we were kept informed about the progress of the order and the installation, It was a very smooth and professional process.

So easy and no problems encountered.

Excellent! We are very pleased with the service we received and love our new flooring!

Kim our designer was fantastic. She was very knowledgable, professional and patient throughout the whole process. She listened to what we wanted and was able to show us our options that matched the look we were hoping for in our new home. My wife and I couldn't be happier with our choices and I would highly recommend them to family and friends.

It was a pleasure to work with Jess at America’s Floor Source on Millennium Ct. She found the exact carpeting I wanted from a photograph! She arranged the ordering, the measuring, & scheduled the installation. The installer was on time & did an amazing job. We’ve used AFS before & it’s always a good experience!

EXCELLANT!!! Happy as can be. The installers were professional and very fast. I will use America's Floor Source again.

Our experience with AFS was incredible. Rich B. came out to our home and brought a ton of samples. We did a remodel of the first floor of our condo, including the kitchen area. We told Rich what we were installing and he recommended a few types of flooring and colors. The end results look amazing! While tearing up the old flooring we discovered some damage to the underlying concrete slab. They were extremely patient with us while we got that issued fixed so they could install the flooring. The installers were very professional and arrived on time. They were also extremely hard working as they busted up a section of ceramic tile that had been poorly installed. They answered all of our questions and brought any and all issues to our attention right away so we could address them in a timely manner. If you are installing on concrete and there is an issue with the underlying concrete I HIGHLY recommend using their concrete guy, even if it means an extra day or two delay. We went with another concrete company to fix our issue and THEY DID NOT DO THE JOB and as a result we were delayed even longer. If i could go back in time i would have just exercised some patience and waited for their concrete guy. The installers are very, very knowledgeable; use their expertise and take their advice, you'll be better for it. You may be able to find a cheaper price somewhere else but I truly believe you get what you pay for. I think their services were worth every cent and we have no regrets using their services.

Excellent. From visit for the quote to completion things went smooth and a planned. Would use them again without hesitation.

We decided several months ago to replace all the carpet in our 34 year old house. After visiting several carpet stores we saw several testimonials on America’s Floor Source in the NextDoor neighborhood app and decided to visit them. Worked with David Mestman, Personal Flooring Advisor, on carpet and pad selection and pricing. David came out to our house to measure and to provide an estimate. David was knowledgeable, helpful and followed up throughout the sales and installation process. The installation went well and we are very pleased with the final result. We recommend visiting America’s Floor Source.

My wife and I had been shopping for a replacement to our kitchen/ding room floor. This area has wood flooring at both entrances so another style of wood was not going to work. We went to Americas Floor Source; on the eastside of Columbus Ohio. We found to Armstrong flooring product Alterna and we were thrilled. It was the product we wanted and the quality of the product was very impressive. We worked with Rich Barnabei and he answered every question we had. He also made a special trip to our home to be sure that the prep work I was doing was going to satisfy the installation crew. The previous flooring installer did not make sure the sub floor joint were level and some of the joints came loose; causing the tile to move. The day of the install arrived andf the crew arrived between the time quoted and were very professional in their setting up for the work. The installation was excellent and all the questions I had were handled professionally. Todd was our installer but I do not remember the other 2 men that were working with him. There is several words I can use to describe my experience with the whole process; I can’t use ju8st one word: Professional…quality..excellence..informative..knowledgeable. Finally this is the company I will use for all my flooring needs. Sincerely … Terry NIchols

All around great experience from meeting with the salesman to final installation. Dave followed up at all stages of buying and planning for installtion. The two-man team of installers were fantastic. No detail was too small for the team lead who ensured it was done correctly. Highly recommended.

Floors look good. They needed to be leveled before flooring could be installed and I was grateful they did not try to install flooring over unlevel floors which would have meant problems later.

From beginning to end the whole process was seamless. We are over the moon with the new flooring!!!!

They arrived on time, worked efficiently, and cleaned up after themselves when they were finished.

very smoothly on time finished efficiently

EXCELLENT... Chris Miller is the best:)

Chris Miller helped us figure out what type of carpeting would work best/ He narrowed down the selection which made it much easier for us to make a final selection. He has a great personality and is easy to work with. The installers were on time, friendly and hard working. I would definitely recommend this company. Terry T

I would not recommend AFS. I used AFS for flooring and tile work for an entire new build home. The project was quoted 4 weeks and took over 11, by admitted mistakes on their end. The communication between departments, builder and customer is considerably lacking and the attitude by my account manager was absolutely embarrassing. I provided an unemotional written explanation of my experience to the executives at AFS and allowed an opportunity for the company to handle the situation professionally before posting a negative review. The response I received confirmed my perception of AFS and the lack of caring they have for their customers. I have paid for the project in full as quoted and will now pay someone else to correct this issues left behind.

They did an awesome job would recommend Dave to anyone

I am extremely happy with the product I purchased, with the sales rep, Rich Barnabei, and with the installation crew. Rich was very helpful and responsive to my questions and requests. The installation crew arrived on time, did an excellent job removing the old carpet, installing the new hardwood flooring and left my house spotless. Also, I might add, I have very heavy bedroom furniture and they moved it and it back in exactly the same place. I would definitely recommend America’s Floor Source and will use them again if the need arises.

The workers were here on time and finished in a couple of hours. My home is small and they were not able to remove furniture from each room, so they had to do one side and move the furniture to the other side. They were very careful and returned the furniture to the way it was. I love my new flooring and my main reason for getting hardwood was to help my asthma. I had old carpet and I had to take a breathing treatment every day. Since installation I have not needed a treatment.

Excellent. Smooth, quick and professional

Went great! Smooth process with the Salesman (David Mestman) and the installers!