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America's Floor Source

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Founded in the summer of 2000, America's Floor Source is committed to providing the highest level of quality service and customer satisfaction. We have built our reputation and business on supplying homebuilders, homeowners, building superintendents, property managers, landlords, business owners, remodelers, and designers with a wide variety of quality flooring products. We also offer the Mobile Floor Source, a showroom on wheels that allows you to shop for flooring from the comfort of your own home. America’s Floor Source has 10 full-time employee installers, and a stable of over 80 additional installers we work with on a regular basis. America’s Floor Source will treat you, your budgets, and your deadlines with the respect you deserve.

Business highlights

24 years of trusted experience

Services we offer

Flooring sales & installation – carpet, hardwood, tile, laminate, vinyl, cork, rubber, & bamboo.

Services we don't offer

Wood floor refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 172 reviews

Thomas S.
11/2024
5.0
flooring contractor
  + -1 more
Rich was very easy to work with. He was patient, flexible, communicative, and personable. He gave us a great deal, and he worked around our schedule. Our floors look fantastic! We would recommend Rich and America's Floor Source to anyone.
Description of Work: All new LVP in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Michael B.
08/2024
5.0
flooring contractor
  + -1 more
America’s Floor Source did an excellent job with helping us select a new kitchen floor. The installers were very professional and did a beautiful job. They made sure that we were happy with the work. The salesman, Rich, kept in contact with us every step of the way. This is how a service business should work.
Description of Work: Replace kitchen flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Rick R.
07/2024
5.0
flooring contractor
  + -1 more
Bob Webb did an excellent job on our floors. He was professional and pleasant. Could not have done a better job! I can’t recommend him and Americas Floor Source enough.
Description of Work: Laid luxury vinyl tile and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Ryan G.
06/2024
5.0
carpet installation
  + -1 more
Joel and his team did a phenomenal job in terms of making the carpet buying process simple, understanding our specific needs and delivering on the final product. The installation results was fantastic. It was quick, efficient and clean. This is our first experience with AFS and am more than pleased with how things turned out throughout the process. We are coming back again for the rest of the house now.
Description of Work: Carpet in office, living and dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,955

Tracy H.
04/2024
5.0
carpet installation
  + -1 more
Beautiful carpet installed last week. Installers were fantastic, working like a well-oiled machine to make the process fast, efficient and painless. Rich was super helful in picking out the best carpet with a crazy dog in the house. Would recommend this company with no hesistation. Tracy Hemmerly
Description of Work: Old carpet removed and new carpet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from America's Floor Source
Thank you for the kind words. We look forward to doing business with you again in the future!

jerry S.
04/2024
5.0
carpet installation
  + -1 more
Very easy to work with and very flexible on scheduling of work. The installers were very polite, worked extremely hard non-stop and performed extra work that was not asked for. They kept me informed and asked me for input. Would definitely recommend America's Floor Source
Description of Work: removed old carpet and padding and hauled away and installed new carpet and padding in living room , two stairways, hallway and four bedrooms and associated closets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from America's Floor Source
Thank you for the kind review. We appreciate your business and look forward to working with you again!

Tina K.
04/2024
5.0
hardwood floor
  + -1 more
We had an incredible experience with America’s Floor Source from start to finish! We worked with Jessica Tucker and she was very knowledgeable, thorough, professional and extremely helpful. She worked with our designer to coordinate schedules since we were doing a kitchen and master bath renovation in addition to all new flooring in our home. Jess was quick to respond when we had questions or concerns. She was top-notch through the entire process! The crews that came into our home to install the engineered hardwood and carpet were some of the most hard-working people we have ever encountered. In addition, they were courteous and respectful, which was important since we work from home. Their workmanship was 5-star! We would definitely recommend America’s Floor Source for all of your flooring needs. They provided us with amazing customer service and products that we will enjoy for years to come.
Description of Work: Ceramic tile tear-up, carpet removal, hardwood flooring sales and installation, carpet sales and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you for the kind review. We look forward to doing business with you again in the future!

mary G.
04/2024
5.0
flooring contractor
  + -1 more
I am a happy repeat customer of AFS. Joel is great.... explained my needs and he quickly jumped into action. I would recommend using ASF and Joel in any flooring needs
Description of Work: Wood and carpet upgrades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you for the kind review! We are so thrilled to hear about your experience with Joel. We look forward to doing business with you again in the future!

Joyce E.
03/2024
5.0
carpet installation
  + -1 more
The whole experience was great. One snag of not knowing our padding and carpet was glued but both crews got the job done. The communication with our salesman Joel Woods and Tim Lark installation manager was great. We received our invoices to confirm our order then received an email as to time and date of installation a couple days prior. Everything thing was on time. Both crews were very respectful of our home and all old materials were removed and area clean prior to then leaving. Highly recommend American Floor Source and will use again in the future.
Description of Work: Carpet removal and plank flooring and new carpet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you for the kind review. We are happy to hear about your experience with both Joel and Tim! We look forward to doing business with you again in the future.

Callista C.
03/2024
5.0
flooring contractor
  + -1 more
From start to finish, walking in the doors, Joel helped us find the perfect flooring for our home! The crew who came into our home was fast, respectful, and did quality work! We can’t wait to work with the company again for next flooring project! Thanks so much!
Description of Work: Lvp flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from America's Floor Source
Thank you for the kind words. We are so thrilled to hear about your experience with Joel! We look forward to doing business with you again in the future.

Beth J.
01/2024
5.0
flooring contractor
  + -1 more
Great customer service , gorgeous flooring and high quality installation . Jessica Tucker and team are amazing . We will only use them for all of our future flooring needs . We highly recommend
Description of Work: Wood stairs , tile floors and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from America's Floor Source
Thank you for the kind words. We are happy to hear that you had a great experience. We look forward to doing business with you again in the future.

clare T.
01/2024
5.0
carpet installation
  + -1 more
Starting with Conor Perez, they did what they said they would do. Efficiently, on time, going above and beyond and providing great service. Highly recommended!!
Description of Work: They removed and disposed of carpet over pad in two rooms. Prepped floors accordingly and installed carpet over pad in same rooms but also on two stair cases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from America's Floor Source
Thank you. We appreciate your kind input and look forward to doing business with you again in the future.

Lisa D.
12/2023
5.0
flooring contractor
  + -1 more
Great to work with salesman and install team. Very thorough and very happy with how the floor came out and how fast it was done too. Great customer service.
Description of Work: New plywood laid to have level floor for luxury vinyl plank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you for the kind words. We greatly appreciate your business.

Amir R.
11/2023
5.0
carpet installation
  + -1 more
We recently had a great experience working with America's Floor Source. They installed new carpeting in our second floor and high-traffic stairs. From start to finish, this was one of the best customer service experiences we've ever had. Our flooring advisor, Joel Wood, deserves immense credit for the success of this project. He took the time to listen as we described our goal for the new carpeting. Joel's expertise was evident as he offered thoughtful recommendations that aligned perfectly with the look and feel we hoped to achieve. The installation crew delivered an absolutely flawless execution. They worked diligently and efficiently while maintaining a clean workspace. Despite the hard work involved disassembling and moving our heavy furniture, they maintained a polite, positive attitude that we appreciated. The care and attention to detail they demonstrated was truly remarkable. Simply put, America's Floor Source exceeded our expectations across the board. From Joel's consultative sales approach to the installers' stellar work, they made us feel like valued customers every step of the way. I cannot recommend America's Floor Source highly enough.
Description of Work: Carpet replacement on stair and second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,978

Response from America's Floor Source
So glad you had a great experience. We appreciate your feedback!

Lisi C.
05/2023
5.0
flooring contractor
  + -1 more
Joel Wood did a great job with helping us to select flooring that would compliment out white oak hardwood. We had been to numerous other places and the products were redundant in regard to pattern and not high end looking. America's Floor Source had a great selection. Joel was knowledgeable, helpful and the whole project was quick and seamless. We did our entire basement, a stair runner, and carpeted the bedrooms.
Description of Work: Entire basement was done, all the bedrooms with carpeting, and a runner up the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from America's Floor Source
Thank you, Lisi. You're so glad you had a great experience! We appreciate your feedback.

Sarah M.
04/2023
5.0
hardwood floor
  + -1 more
Can I give 10 stars?!? Absolutely amazing carpentry and customer service.
Description of Work: We needed all new LVT but the previous owners had carpet and LVT. The crew were able to sand down areas to keep all the flooring flush, so we didn’t have transition strips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from America's Floor Source
Thank you, [Member Name Removed]!

Amy O.
03/2023
5.0
carpet installation
  + -1 more
The process between picking carpet, ordering and install went very smoothly. Conner was extremely helpful and had good follow through to get the job done!
Description of Work: Carpet install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you, [Member Name Removed] - we appreciate your business!

Kevin A.
02/2023
5.0
flooring contractor
  + -1 more
My husband and I were shopping for floors at various stores in the area. We had a family member recommend America's Floor Source to us and it has been smooth sailing since. We specifically worked with Conor on picking floors for our specific needs, and he helped us identify good flooring options for our specific needs within our budget. We ended up doing the install ourselves, and even after getting our flooring delivered, Conor helped us identify what transition pieces would be needed to make our project look professionally finished. If you end up at this location ask for Conor!
Description of Work: Flooring material purchase for 1000sqft area. We considered installation, but ended up doing that ourselves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you, [Member Name Removed]!

Jonathan A.
01/2023
1.0
hardwood floor
  + -1 more
Never made it to contract - just a terrible experience with Joel Wood giving us the runaround for a couple of months: disappearing, making false promises, and stringing us along. We were shocked at how unprofessional, unreliable, and dishonest the process was and ultimately contracted with a more expensive supplier with whom we simply had more confidence.
Description of Work: supply + install engineered hardwood
Rating CategoryRating out of 5

Linda C.
01/2023
5.0
flooring contractor
  + -1 more
Loved Joel Wood and is team. Professionalism from start to install. Cannot say enough positives. The degree of service provided is rare these days. The installers did beautiful work. (We had carpet taken out of our master bedroom and had LVP installed. We have 3 large dogs!!).
Description of Work: We had carpet removed and LVP placed in our master bedroom (a large room).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from America's Floor Source
Thank you, [Member Name Removed] - we appreciate your business!

STEVEN C.
12/2022
5.0
flooring contractor
  + -1 more
We chose AFS to replace flooring in our Great and Dining Rooms – approx. 830 sq ft. Our shopping/selection experience as terrific. Scott was outstanding at listening to understand what we were looking for and educating us on the various product options to meet our needs. He made sure that we had samples and time to make the best selection. On installation day, the crew was fantastic. They arrived on time and ready to go. We were amazed not only with their efficiency but also with their craftsmanship. They were also very polite and respectful of our home. We are very happy with our new floors and would recommend AFS and Scott at the Millenium Court, Columbus showroom to anyone interested in any flooring projects.
Description of Work: Replacement of carpet with hard flooring (we choose Luxury Vinyl Plank)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Response from America's Floor Source
Thank you, [Member Name Removed] - we appreciate your business and the great review!

Jodi M.
12/2022
5.0
hardwood floor
  + -1 more
Excellent job! Very easy to work with! Would definitely recommend. Our hardwood floors look amazing!
Description of Work: Hardwood floor installation in 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from America's Floor Source
Thank you so much, [Member Name Removed]!

Teresa R.
12/2022
5.0
carpet installation
  + -1 more
I am thrilled with my new carpet from AFS! I had previously used AFS to replace the hardwood floors throughout my house and from the positive professional experience I had before, I used them again to replace the carpet. I have carpet in the majority of my house and had been putting it off due to the inconvenience. The installers were so efficient and helpful, they had it done in no time. From laying down the paper to protect my floors, removing and installing the new carpet to the clean up, there is no other flooring company I will use. It was easy picking out the carpet and after all the research, I couldn't find a better deal for the level of quality I was looking for!
Description of Work: Replace existing carpet throughout home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you, [Member Name Removed] - we love hearing from our customers!

Selina Y.
11/2022
5.0
flooring contractor
  + -1 more
Scott was very professional and worked with me every step of the process. Kept me informed and insured the job was done quickly. My floors are beautiful. Scott and the installers did a wonderful job and are a great asset to the America's Floor Source team.
Description of Work: Carpet removed and floors installed to match the flooring that was already in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you so much, [Member Name Removed] - we appreciate your business!

Bill S.
10/2022
5.0
carpet installation
  + -1 more
Sales rep provided clear answers to questions while giving us good advise on choosing a product that wet our needs. The installation crew was on time, careful of the furniture that had to be moved, did a professional installation and left the area clean with all furniture replaced.
Description of Work: Replaced carpet in a bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from America's Floor Source
Thank you, [Member Name Removed] - we love hearing that!

Contact information

3442 Millennium Ct, Columbus, OH 43219

http://www.AmericasFloorSource.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Upholstery Cleaning

FAQ

America's Floor Source is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 2:00 PM

America's Floor Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, America's Floor Source offers free project estimates.
Yes, America's Floor Source offers eco-friendly accreditations.
No, America's Floor Source does not offer a senior discount.
No, America's Floor Source does not offer emergency services.
Yes, America's Floor Source offers warranties.
America's Floor Source offers the following services: Flooring sales & installation – carpet, hardwood, tile, laminate, vinyl, cork, rubber, & bamboo.
Wood floor refinishing.

Contact information

3442 Millennium Ct, Columbus, OH 43219

http://www.AmericasFloorSource.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 2:00 PM