Tiger Air Heating & Air Conditioning

Called because furnace would start up and immediately turn back off. Well the repairman showed up and rushed the job and managed to let my cat out at the sametime. Never really checked it and within 1/2 hr of him leaving furnace wasn't working. When he came back 2 hours later he stated he wasn't sure it was going to work because he never cleaned it, referring to a part of the furnace. Also after having more time and checking around the price appears to be a little high.

They offered a warrenty for free service 2 times and other deals. Each year they changed the program and increased the cost. The last time they never called for my inspection. When I called I got a run atound. They set my appointment. The serviceman caloled 2 hours after he was scheduled and said he was on his way from the other side of town. I told him that he was late and I had another appointment. He said they would call and set another appointment/ They never called.

The tech that came out was polite, friendly and obviously was well trained. He explained in detail everything he was doing and gave me advice on the best use and care of my furnaces. He arrived exactly at the pre-arranged appointment and took the time to do the job right. Was totally satisfied with his work and professionalism!

Overall, they came when they said they would, within reason, and did the job for the price they said it would cost me. However, I got the parts myself in 2 days when they said they couldn't get the parts for over a week. They were not too keen on me calling to get the parts myself, but when I did, they agreed to replace them for me.

Workmen were definitely on-time, knowledgeable and polite. They completed the job in one day, working until 9pm to complete job. Owner checked on work being performed and came back following day to inspect job. The workmen were neat and cleaned up after themselves, even taking trash to the curb as it was night before pick-up. It has been over a week since job completed, no problems post installation to date. Air conditioning system will be checked in the spring for any problems.

THEY ARE GREAT. THEY WEAR BOOTIES AND THEY ARE VERY PROFESSIONAL.

WAS ON-TIME, BUT INITIAL INSPECTION DID NOT DUPLICATE PROBLEM. AFTER CALL, BACK NEXT DAY REPLACED PART AS PART OF INITIAL SERVICE CALL. WOULD PROBABLY USE AGAIN.

THEY WERE ABLE TO COME RIGHT OUT. THEY DID VERY GOOD. I WAS VERY HAPPY WITH THEM, THEY EXPLAINED EVERYTHING.

HE WAS THE BEST OF THE ESTIMATES, HE WAS VERY GOOD.

A QUALITY INSTALLATION WITH NO SURPRISES. THEY USE QUALITY MATERIAL WHICH IS INCLUDED IN THEIR PRICE INSTEAD OF BEING EXTRA COST; E.G. FILTER, CONDENSATE PUMP AND CHOICE OF A REGULAR OR PROGRAMMABLE THERMOSTAT.

HE QUICKLY DIAGNOSED THE PROBLEM OF A BIRD LODGED IN THE COLD AIR INLET WHICH HAD JAMMED THE MOTOR. HE WORKED QUICKLY AND EFFICIENTLY AND RESOLVED THE PROBLEM.

THEY ARE VERY HONEST AND DID NOT TRY TO SELL ME SOMETHING THAT I DIDN'T NEED.

THEY CALLED ABOUT FOUR OR FIVE TIMES WHILE I WAS WAITING FOR A PART FOR MY WASHER TO TRY AND GET ME INSTALL A NEW FURNACE AND A/C.

I FEEL THE PRICE WAS REASONABLE. THEY DID A GOOD JOB. THEY LOOKED AT EVERYTHING. I CALLED FROM NEW YORK AND MADE THE APPOINTMENT AND THEY SHOWED UP ON TIME. THE TECHNICIAN WORE BOOTIES SO THAT HE WOULDNT TRACK IN THE SNOW. DUE TO FOREIGN-BORN WORKERS IT WAS DIFFICULT TO COMMUNICATE OVER THE PHONE BUT THEY ARE VERY PATIENT AND VERY HELPFUL.

BUSY SEASON-HAD TO WAIT SEVERAL DAYS TO HAVE LEAKING CONDENSATE LINE FIXED. WORKMAN REALIZED PROBLEM IMMEDIATELY AND CORRECTED WHAT HAD BEEN DONE WRONG IN THE FIRST PLACE BY SOMEONE ELSE. A LITTLE CARELESS ABOUT LETTING WATER GET ONTO NEW CARPETING. VERY NICE, THOUGH.

IN GIVING THE ESTIMATE, THEY TOOK APART THE REFRIGERATOR AND DIDNT PUT IT BACK TOGETHER. IN THE PROCESS, THEY INVALIDATED THE WARRANTY ON IT. MEMBER FINALLY GOT THEM TO COME BACK OUT TO PUT IT BACK TOGETHER, BUT ONLY AFTER THEY INVALIDATED THE WARRANTY. IN ADDITION, THE DIAGNOSE THEY GAVE WAS INCORRECT ACCORDING TO THE NEXT PERSON WHO CAME OUT TO FIX IT.

PRICES ARE NOT BAD. THEY HAD AN INEXPENSIVE SERVICE CHARGE. THEY WERE SO RESPONSIVE! MY REFRIGERATOR DIDNT WORK AFTER HIS FIRST VISIT, BUT HE CALLED FROM HIS HOME AND CAME RIGHT BACK OUT AND CORRECTED THE PROBLEM

THE TECHNICIAN DID NOT SHOW UP AT THE AGREED UPON TIME. NO CALL. I CALLED AND THEY SAID HE''D BE ON HIS WAY IN 2-3 HOURS. WHEN HE DID ARRIVE HE WAS VERY CONDESCENDING. MY HUSBAND MADE A MISTAKE WHEN HE HOOKED UP THE WASHER. THE TECH SHOWED ME THE PROBLEM. ALTHOUGH, WE MADE A DUMB MISTAKE HE WAS UNNECESSARILY RUDE ABOUT IT. I WOULD NOT CALL THEM AGAIN.

WITHIN 2 HOURS OF CALLING THIS COMPANY HAD SENT OUT A REPAIR PERSON AND OUR WASHING MACHINE WAS FIXED. I WOULD DEFINITELY RECOMMEND THEM.

THOROUGH PROFESSIONAL AND PLEASANT EMPLOYEES. EXCELLENT SERVICE

THEY SPENT A LOT OF TIME TO GET IT INSTALLED, SERVICE WAS EXCELLENT! THE A/C NEEDED TO BE WORKED WITH A COUPLE TIMES, BUT THEY CAME OUT EACH TIME TO MAKE SURE IT WAS DONE RIGHT!

THEY CAME OUT ON A SUNDAY WITHIN AN HOUR AFTER I CALLED AND HAD ME BACK UP AND RUNNING

HUSBAND AND WIFE TEAM. VERY IMPRESSED WITH THEIR HONESTY AND INTEGRITY.

HE WAS POLITE. HE HAD THE NECESSARY PART. HE KNEW THE PROBLEM RIGHT AWAY. HE WAS EFFICIENT AND DID NOT GET CHATTY LIKE SOME SERVICE MEN. THATS GOOD.

THEIR PRICE WAS OVER 1,300 BELOW THE NEXT LOWEST BIDDER. THIS COMPANY SURPASSED EXPECTATIONS. THEY QUICKLY RESPONDED TO OUR REQUEST FOR AN ESTIMATE. THEY ARE PROMPT.