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Tiger Air Heating & Air Conditioning

Heating and Air Conditioning, Appliance Repair

About us

Tiger Air provides Cleveland, Ohio with heating furnace contractor, central air conditioning contractor and full HVAC repairs and service in Cleveland and Greater Cleveland. Our technicians are well trained in the design and indoor air quality of residential furnace and air conditioning systems in the Cleveland, Ohio market.

Business highlights

41 years of trusted experience

Services we offer

Heating & Air

Services we don't offer

Window air conditioning

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.567 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
12%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 67 reviews

Kathryn Y.
11/2021
5.0
appliance repair
  + -1 more
Great! Response was in hours of initial phone call for service request, same day. Had no heat for days with below freezing night temps and was greatly relieved to have heat again! Very friendly and courteous service!
Description of Work: Serviced boiler, cleaning, resolved start-up issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

charles R.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
I have been going with Tiger Air since 2008 when they installed my furnace ( They installed my AC in 2009) and have been very happy with them. They are always very nice, knowledgeable, and professional. I would highly recommend them!
Description of Work: Flame sensor replaced on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter N.
01/2018
3.0
heating & air conditioning/hvac
  + -1 more
On the replacing parts side for the first visit, fine. We weren't charged again when it happened again within 24 hours, which is good. But without much to back him up, the tech said we'd better just replace the furnace. He said the heat exchanger was bad, but the only evidence he cited was a crackling noise as it heated up. He did check CO concentrations -- not that he discussed them with me directly -- and told our home warranty people they were at 40 ppm. With a little research (and info from a more thorough and professional HVAC company), it's plain that level is much lower than one that indicates a problem (which is 5-10 times as much). A second opinion made it clear that with more thorough and well-explained inspection, the furnace was fine. The better company made some needed adjustments and did tests like examining the temperature of the air going in and coming out which Tiger never did. (The difference was higher than the furnace was rated for; pretty clear that was related to the overheating, but Tiger never checked.) I'm not saying they always recommend an unnecessary furnace replacement. But they recommended an unnecessary furnace replacement to me, and didn't do a complete workup in the first place. Thank goodness I got a second opinion! Would not call Tiger again.
Description of Work: Furnace was blowing unheated air.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$220

Jennifer R.
10/2017
1.0
heating & air conditioning/hvac
  + -1 more
Get a second opinion, the technician who was sent out tried to scam us. We recently bought a house in January and our home inspector told us the furnace needed to be cleaned. I believe we called Tiger Heating and Air Conditioning sometime in the spring and someone was sent out, unfortunately I can't remember his name now. He went to look at it and then came back giving us the cracked heat exchange story. Told us it was so bad he was afraid to clean it in case the whole thing would break and there was potential for carbon monoxide, then he gave us a quote for a whole new furnace and didn't charge for the visit. Something didn't sit well with us and we got a second opinion from another business who said our furnace was perfectly fine. So be careful when anyone talks about a cracked heat exchange and ask them to show it to you.
Description of Work: Furnace tune-up.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gerald S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They didn't find a problem. They didn't find a problem. So, they didn't charge anything. I can't compare the previous prices with anything else for sure. They have good service and they come when they say they will show up. And the service people seem to be knowledgeable and courteous.
Description of Work: We had a problem. Well, I thought there was a problem and they said no and they didn't charge us anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Habit, more than anything else, keeps me going back. We're happy. We have no reason to look elsewhere. So, we're happy. We know about them, we know they're good, so we just keep using them. They do call us once in a while to remind us about a service agreement or something if we want it.
Description of Work: Service check on air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
We use them every year to check our furnace and our air conditioning. We have a service contract. They do a good job. They come at least once a year, sometimes twice a year. Maybe one time for air conditioning and another time in the fall for the furnace. Everything was as agreed or better than as agreed. Happy, happy customer. Workers were courteous, efficient and knowledgeable.
Description of Work: Check air conditioning and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine G.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It didn't take him long to get here. He was really nice. He explained everything, he did the CO2 test to see if there was any problem. He was excellent. I think his name was Theo. The whole service with the induction mortar was $390. I liked that he did the extra thing with the CO2 monitor to check my outlets by the furnace. He made sure the shut off valves were working. He brought me a new filter. There was some kind of little thing that was going bad inside, it was called an anchor or something. He put that in as a courtesy for me, that was really nice because the other people wanted like $700 and that was not including in the labor. My Realtor turned me over to him because she probably deals with these people all the time.
Description of Work: He put a new induction mortar in which I would have needed whether I sold the house or not because it was 20 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Robert Y.
10/2016
3.0
heating & air conditioning/hvac
  + -1 more
I initially called and I was told that someone would come to give me a quote on Saturday, I called them on Friday no call no show and then I called them back and they promptly came out and briefly gave me a quote very quickly didn't really seem too interested to doing the work. Keep track of their appointments.
Description of Work: I used Tiger Air Heating & Air Conditioning for heating and A/C quote. A new furnace and new A/C unit.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$4,200

Lisa K S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was a satisfied customer with my most recent experience. Tiger did the following: 1) Professional over the phone 2) Was able to get a service appointment the same week 3) They showed up within the time frame they gave me. Plus they call 15 minutes before they arrive to confirm. 4) Quality of work was fine 5) Customer friendly technician Plus I joined their Home Smart Club that covers furnace and AC tune-ups. Seems like a nice program they put together. I would recommend to others looking for a good HVAC company.
Description of Work: Furnace tune-up for the winter season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Margaret W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I liked that he patiently answered all our questions, since we are first-time owners of such a system.
Description of Work: Cleaned and inspected our whole house air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Amy P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Two persons came out and they were clean. We were very satisfied.
Description of Work: I used Tiger Air Appliance for furnace replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Stephanie G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was fine! I was satisfied. The company could not provide services because the installer was out of town.
Description of Work: I bought a big deal for a New Gas Furnace Installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,617

KEVIN C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
OLD FURNACE REMOVED AND NEW ONE INSTALLED. VERY NICE JOB, LOOKS GREAT.
Description of Work: INSTALLED A NEW FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mark D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
I thought there was something wrong with the fan, because it seemed loud. To my surprise, the tech informed me all was good, cleaned out the A/C with soap and water, and it was quitter.. I was so happy.
Description of Work: A/C tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Tiger Air Heating & Air Conditioning
We never replace parts unless they absolutely need to be replaced. I am glad you are satisfied with the service.

GLORIA L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Whole house air conditioning had been out for nearly two weeks. It wasn't blowing at all, but the unit outside came on. I had looked at their Angie's List posting along with several others and did not know who to call. Then I received a "Deals" email from Angie's List for Tiger Air. I wished I had called them sooner.
Description of Work: Repaired and serviced central air conditioning. Replaced blower motor and provided air conditioner tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$439

Ryan C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and did a good job.
Description of Work: I purchased a Big Deal for $49 for a 20-Point Air-Conditioning Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Susan M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tiger air was on time, knowledgable,professional and courteous. They didn't try to sell me something I didn't need. I will continue to use tiger air.
Description of Work: Air Conditioner freon charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jason S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
This is the Absolute Best Company I have ever dealt with! I called them yesterday on a Sunday and did not know if I would get a call back, well I got a call back in 5 minutes and the repair man was and my house and gone in just over a hour and I had my heat back on. This is a company that does what the say they will do.
Description of Work: Repaired My Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

David R.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Our furnace stopped working last night. This morning we called to see when someone could take a look at it.. The technician was out within 3 hours and replaced the flame sensor and cleaned the furnace out. We had heat in minutes! It was wonderful :)
Description of Work: Replaced flame sensors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Steven R.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I had Tiger Air come to my house to repair my Air Conditioner and they did a great job for me. Finally a company that does what they say they will do. Came to my house for a $37 service call as compared to others that were much more as I called around first and found the problem right away and had the motor on the truck and everything was complete in a short time. Very pleased will use them again if needed.
Description of Work: Installation of Blower Motor on my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Gheorghe T.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called Tiger Air Heating from the internet and was a little skeptical not knowing you was coming to my home as this was the first time using this company, I have been having furnace problems since last year and had another company come out and said I needed a circuit board but it was no longer available and that I would have to replace the furnace. I got some prices on new furnaces and at this time it would put a strain on my finances. So I thought I would give it a try with another opinion and when Tiger Air came out I didn't say I had another company come out to my house. They did say I needed the circuit board of which I knew I did, but what they did say is that it is not obsolete and it is a regular item on their trucks and they replaced it on the spot and did my yearly tune up and everything is working fine. I would and will recommend Tiger Air Heating to anyone they saved me a lot of money in not buying a new furnace that I really cannot afford at this time.
Description of Work: Tiger Air installed a new circuit board on my furnace and did a clean and check of my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$463

Teo P.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fast, courteous, very knowledgeable, and very reasonably priced. Tiger Air came out within two hours of my call, right on time as promised. He isolated my A/C problem to bad expansion valve and was able to make a repair on the spot to keep the unit running. Very well trained with superior equipment for prompt repairs. As an engineer, I was impressed with his logical approach to fault isolation of my issue and his repair skills. He made sure he had correctly isolated the problem and made the repair without pushing unnecessary repair cost. I will definitely be using Tiger Air for all my Heating and Cooling work and highly recommend them to all my friends and coworkers.
Description of Work: Repairing my a/c sistem with a high level of professionalism and reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DIANE H.
06/2013
3.0
heating & air conditioning/hvac
  + -1 more
This appointment was late again.
Description of Work: Furnance yearly maintenence. I have used this company for many years. But the last 4 years the service has really degraded. Two years ago they were supposed to come and fix my air conditioning. they kept making and breaking appointments, took them 4 days to finally show up.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$80

Seth W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
We purchased an Angie's List deal for an A/C and Furnace Inspection - they came out and did the Furnace inspection/cleaning in October, and will come do the A/C inspection/cleaning in the spring. The work was fine - no issues.
Description of Work: Cleaned and inspected the furnace prior to the winter season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
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Contact information

5283 Pearl Road, Cleveland, OH 44129

www.tigeraironline.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair

FAQ

Tiger Air Heating & Air Conditioning is currently rated 4.5 overall out of 5.
Tiger Air Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Tiger Air Heating & Air Conditioning does not offer free project estimates.
Yes, Tiger Air Heating & Air Conditioning offers eco-friendly accreditations.
No, Tiger Air Heating & Air Conditioning does not offer a senior discount.
No, Tiger Air Heating & Air Conditioning does not offer emergency services.
No, Tiger Air Heating & Air Conditioning does not offer warranties.
Tiger Air Heating & Air Conditioning offers the following services: Heating & Air
Window air conditioning

Contact information

5283 Pearl Road, Cleveland, OH 44129

www.tigeraironline.com